Residences At Royal Bellingham, The

Licensing Program Analyst (LPA) Sandra Urena conducted a subsequent complaint visit to deliver findings for the allegation listed above. LPA met with the Executive Director Lito Vitug and explained the reason for the visit. On 08/21/2023, the Department received a complaint reporting the alleged sexual abuse of a facility resident #1 (R1) by a staff #1 (S1). R1 reported that S1 touches R1 in their private areas and has made R1 touch S1’s private areas. The complaint was referred to the Community Care Licensing (CCL) Investigations Branch (IB) and assigned to Investigator Dennis Douglas. Continues on LIC 9099C... UnsubstantiatedRead the full finding— CDSS inspection report, January 3, 2024 · control 29-AS-20230821084701

Licensing Program Analyst (LPA) Sandra Urena conducted a subsequent complaint visit to deliver findings for the above allegation. LPA met with the Executive Director, Lito Vitug and explained the reason for the visit. On 08/24/2023, the Department received a complaint regarding an allegation of Sexual Abuse. It was alleged that facility Staff #1 (S1) inappropriately touched Resident #1 (R1) in a sexual manner while assisting R1 in the shower. The complaint was referred to the Community Care Licensing Investigations Branch (IB) and assigned to Investigator Douglas Real to conduct interviews to determine if a full investigation was warranted. Continues on LIC 9099C... UnsubstantiatedRead the full finding— CDSS inspection report, January 3, 2024 · control 29-AS-20230824092613

Licensing Program Analyst (LPA) Sandra Urena conducted an initial visit to investigate the allegation listed above. The LPA arrived at the facility at 10:00 a.m., met with Administrator Lori McKay and explained the reason for the visit. The LPA and the administrator conducted a tour of the physical plant at 10:30 a.m. The LPA checked for temperature readings recorded on the temperature thermostats found throughout the hallways in the facility on the first and second floor. At 12:30 p.m., the LPA interviewed residents, and staff. On the allegation that ‘Staff do not provide a comfortable temperature for the residents in care’; it is the concern of the complainant that the temperature in the facility has been very hot during the heat wave, and that the air conditioning unit has not been turned on even though the temperature outside has reached 107 degrees. Continues on LIC 9099C... UnsubstantiatedRead the full finding— CDSS inspection report, July 31, 2023 · control 29-AS-20230726120233

Licensing Program Analyst (LPA) Christine Yee conducted a subsequent unannounced complaint visit to conduct further investigation and intially met with Joey Vitug, Facility Manager. Lito Vitug, Executive Director arrived a little later to conduct the visit. The reason for today's visit was explained. On 7/20/2022, LPA Teresa Camara conducted an unannounced initial complaint visit. During the initial complaint visit LPA Camara conducted a brief facility tour upon arrival at 9:43 a.m. LPA interviewed Resident #1 (R1) at 9:51 a.m., interviewed Staff 1 (S1) at 10:40 a.m., and interviewed the Executive Director at 11:10 a.m. LPA obtained pertinent documents at 10:50 a.m. During the initial visit, it was determined that further investigation is needed to make a finding for the above allegations. Prior to conducting today's complaint visit, LPA Yee also conduct a telephone interview on 6/13/23 with a family member, identified as Family #1 at 11:52am. UnsubstantiatedRead the full finding— CDSS inspection report, June 14, 2023 · control 29-AS-20220714173700

Licensing Program Analyst (LPA) Christine Yee conducted a subsequent unannounced complaint visit to conduct further investigation and met with Joey Vitug, Facility Manager. Lito Vitug, Executive Director arrived a little later to conduct the visit. The reason for today's visit was explained. An initial unannounced complaint visit was conducted on 9/1/22 by LPA Teresa Camara. During the initial visit, LPA Camara conducted an interview with the Facility Manager at 10:18 a.m. and reviewed records at approximately 11:00 a.m. Resident 1 (R1) was at the hospital during LPA's visit. It was determined during the initial visit that further investigation was needed to make a finding for the above allegations. On today's visit, LPA Yee conducted another interview with the Executive Director at 10:34am and Staff #1 at 9:42am to obtain additional information and clarification for the information obtained by LPA Camara on the UnsubstantiatedRead the full finding— CDSS inspection report, June 14, 2023 · control 29-AS-20220826120735

Licensing Program Analyst (LPA) Sandra Urena conducted an initial unannounced visit to investigate the allegation listed above. The LPA met with Managers Joey Vitug and Julio Vitug and explained the reason for the visit. LPA Urena and Manager Joey Vitug conducted an inspection of the physical plant, and randomly selected and inspected 10 rooms from 1:10 p.m. to 2:20 p.m. The LPA interviewed staff at 12:55 p.m. The LPA interviewed the complainant on 05/11/2023 at 4:15 p.m. On the allegation that the ‘Facility staff are not cleaning resident's room’ it is the complainant’s concern that the facility staff spend a very short period of time cleaning the residents’ rooms, and that several furniture items are dusty and need cleaning. To investigate the allegation the LPA interviewed staff about the daily, and deep cleaning procedures. Continues on LIC 9099C... UnsubstantiatedRead the full finding— CDSS inspection report, May 12, 2023 · control 29-AS-20230508122552

Licensing Program Analyst (LPA) Sandra Urena conducted an initial unannounced visit to investigate the allegations listed above. The LPA was greeted by staff, and staff contacted the Executive Director via phone to inform them of the visit. The LPA met with Executive Director, Lito Vitug at 11:58 a.m., and explained the reason for the visit. LPA Urena conducted residents’ interviews from 10:35 a.m. to 11: 50 a.m., conducted staff interviews at 11:15 a.m., and 11:55 a.m. The LPA interviewed the ED from 11: 58 a.m. to12: 56 p.m. Conducted records review from 1:30 p.m. to 2:00 p.m. Continues on LIC 9099 C...(page 2.) UnsubstantiatedRead the full finding— CDSS inspection report, May 3, 2023 · control 29-AS-20230427141353

On 04/05/2023, Licensing Program Analyst(LPA), Sandra Urena conducted an unannounced subsequent visit to deliver the findings for the allegation listed above. The LPA arrived at the facility, and met with the Executive Director (ED) Lito Vitug. The LPA explained the reason for the visit. On 03/02/20203, LPA Urena interviewed the ED from 5:10 p.m. to 5:45 p.m. The LPA requested records for review at 5:47 p.m. The LPA interviewed the complainant on 02/27/2023 from 12:05 p.m. to 12:22 p.m., and again on 03/27/2023 at 11:05 a.m. The LPA interview (R1) on 03/02/2023 from 10:45 a.m. to 11:30 a.m. Continues on LIC 9099C... UnsubstantiatedRead the full finding— CDSS inspection report, April 5, 2023 · control 29-AS-20230224111439

On 04/05/2023, Licensing Program Analyst(LPA), Sandra Urena conducted an unannounced subsequent visit to deliver the findings for the allegation above. The LPA arrived at the facility, and spoke with the Executive Director (ED) Lito Vitug, and explained the reason for the visit. On 03/07/2023, Licensing Program Analyst(LPA), Sandra Urena conducted an unannounced visit to investigate the allegation above. The LPA arrived at the facility at 2:10 p.m., met with the Executive Director (ED), and explained the reason for the visit. LPA Urena interviewed residents, and the ED from 2:15 p.m. to 4:30 p.m. and conducted records review. Continues on LIC 9099C... UnsubstantiatedRead the full finding— CDSS inspection report, April 5, 2023 · control 29-AS-20230303094141

Licensing Program Analyst (LPA) Brian Balisi conducted an unannounced subsequent complaint visit to the deliver findings for the allegation listed above. Upon arrival LPA met with staff and explained the reason for the visit. Executive Director Lito Vitug arrived shortly after. During the investigation, on 12/22/2020, LPA conducted a physical plant tour virtually, interviewed Executive Director as well as requested pertinent documentation relevant to the investigation. On 02/14/2023, LPA conducted a subsequent visit and conducted physical plant, interview Executive Director, nine (9) staff, as well as reviewed and obtained copies of additional pertinent documentation relevant to the investigation. On 03/02/2023, LPA interviewed responsible party of Resident 1 (R1). It was reported that Resident’s shoe was in disrepair, as it was alleged that R1’s shoe was broken because the sole was coming apart. LPA’s records review of R1’s Client / Resident Personal Property and Valuables form (LIC 6Read the full finding— CDSS inspection report, March 21, 2023 · control 29-AS-20201214122828

Licensing Program Analyst (LPA) Teresa Camara conducted an unannounced complaint investigation at the facility. LPA met with Executive Director (ED) Lito Vitug and explained the reason for the visit. LPA arrived at the facility at 11:35 a.m. and met with the ED at 11:40 a.m. regarding this complaint which the Department received on 1/19/2022. LPA Salia Walker had conducted interviews with the ED on 1/25/22 at 1:28 p.m. and 2/1/22 at 2:49 p.m. LPA Walker interviewed residents on 2/1/22 at 3:17 p.m. LPA Walker obtained documents on 1/25/22 at 2:15 p.m. and 2/1/22 at 2:49 p.m. Regarding the allegation Resident left soiled for an extended period of time: This allegation regarding the same incident for the same time period was previously investigated under complaint control number 29-AS-20211117123100 and the allegtion was substantiated by LPA Camara. (continued on 9099-C) SubstantiatedRead the full finding— CDSS inspection report, March 8, 2023 · control 29-AS-20220119154144

Licensing Program Analyst (LPA) Brian Balisi conducted an unannounced subsequent complaint visit to the deliver findings for the allegation listed above. Upon arrival LPA met with Assistant Administrator Joey Vitug and explained the reason for the visit. During the investigation, LPA conducted a physical plant tour on 05/03/2021, as well as interviewed Executive Director and Administrator. On 02/22/2023, LPA conducted interviews with nine (9) residents and nine (9) staff during a subsequent visit investigating allegations on a separate complaint. It was reported that resident in care has scabies, as it was alleged that Resident 1 (R1), contracted scabies while in care. LPA’s interview with Lito along with records review of R1’s file revealed that R1 was first admitted into the facility on 01/19/2021. Based on interviews and records reviewed, R1 was transported and admitted to the local hospital on 01/28/2021. Thereafter, R1 was transported to a Skilled Nursing Facility (SNF) for furtheRead the full finding— CDSS inspection report, March 3, 2023 · control 29-AS-20210428161634

Licensing Program Analyst (LPA) Sandra Urena conducted a subsequent complaint visit to deliver the final findings for the above allegation. During today’s visit, LPA Urena spoke with the Executive Director Lito Vitug and explained the reason for the visit. On 11/17/2022, the Department received a complaint regarding an allegation of Neglect/Lack of Supervision. It was alleged that upon admission to a skilled nursing facility for rehabilitation, Resident #1 (R1) was found to have an unexplained sacrococcyx pressure injury which measured 2.7cm x 1.5cm and was unstageable. The complaint was referred to Community Care Licensing Investigations Branch (IB) and assigned to Investigator Brian Slatic. Continues on LIC 9099C... UnsubstantiatedRead the full finding— CDSS inspection report, March 2, 2023 · control 29-AS-20221116182100

Licensing Program Analyst (LPA) Brian Balisi conducted an unannounced subsequent complaint visit to investigate the allegation listed above. Upon arrival LPA met with Executive Director Lito Vitug and explained the reason for the visit. On 04/13/2021, the Department received a complaint regarding allegations that Resident with dementia eloped due to lack of supervision. On 04/16/2021, from 2:30pm - 3:30pm, LPA conducted an unannounced initial complaint visit virtually due to the situation surrounding the Coronavirus Disease 2019 (COVID-19). LPA virtually conducted a physical plant tour, interviewed Executive Director and reviewed and obtained copies of pertinent documentation relevant to the investigation. Today, LPA conducted a subsequent visit and conducted a physical plant tour, interviewed (9) staff, (9) residents and reviewed and obtained additional pertinent documents relevant to the investigation. UnsubstantiatedRead the full finding— CDSS inspection report, February 22, 2023 · control 29-AS-20210413120631

Licensing Program Analyst(LPA) Christine Yee conducted an unannounced subsequent complaint visit to conduct further investigation and to deliver the findings of the above allegations. LPA Yee met with Lito Vitug, Executive Director and the reason for the visit was explained. On August 17, 2022, LPA Teresa Camara conducted an unannounced initial complaint visit regarding the above allegations. During the visit, LPA Camara conducted interviews with Staff #1 and Joey Vitug, Facility Manager. Attempts were also made to interview Resdient #1 and it was unsuccessful. Supporting documents for the complaint was also obtained. Due to insufficient information available at the time of the initial visit, the visit was ended as needs further investigation. continue of LIC9099-C UnsubstantiatedRead the full finding— CDSS inspection report, January 27, 2023 · control 29-AS-20220808115628

Licensing Program Analyst (LPA) Teresa Camara conducted an unannounced initial complaint investigation at the facility. LPA met with Executive Director (ED) Lito Vitug and explained the reason for the visit. LPA arrived at the facility at 10:25 a.m. and observed video feed of cameras in the following locations: front door, back entrance, lobby area, front desk area, and two medication rooms. LPA interviewed the ED at 10:48 a.m. who stated there are no operable cameras in the hallways or facility perimeter and there are no cameras placed in any residents' rooms. At 3:23 p.m. LPA toured the room of Resident 1 (R1) and found no evidence of cameras in R1's room. Based on LPA's observations, the above noted allegation is deemed Unsubstantiated at this time. Exit interview conducted and report issued via email to the ED. UnsubstantiatedRead the full finding— CDSS inspection report, July 13, 2022 · control 29-AS-20220705153455

Licensing Program Analyst (LPA) Teresa Camara conducted an unannounced complaint investigation at the facility. LPA met with Executive Director (ED) Lito Vitug and explained the reason for the visit. LPA conducted a brief physical plant tour starting at 10:25 a.m., an interview with Resident 2 (R2) at 10:35 a.m., an interview with the ED at 10:48 a.m. and an interview with Resident 1 (R1) at 3:23 p.m. LPA had conducted interviews with other residents and staff during previous visits. During LPA's visits to the facility LPA has observed the overall cleanliness of the facility and residents' rooms to be sufficient. Residents are allowed to decorate their single-occupancy rooms as they wish. The bathrooms, dining room, flooring and carpet all appeared clean. Based on observations and interviews with residents, there is not sufficient evidence to indicate the facility is not being cleaned sufficiently, therefore this allegation is deemed Unsubstantiated at this time. UnsubstantiatedRead the full finding— CDSS inspection report, July 13, 2022 · control 29-AS-20211221162023

Licensing Program Analyst (LPA) Teresa Camara conducted an unannounced complaint investigation at the facility. LPA met with Executive Director (ED) Lito Vitug and explained the reason for the visit. LPA arrived at the facility at 10:25 a.m. and interviewed the ED at 10:48 a.m. LPA had interviewed Resident 1 (R1) during a prior visit. R1 indicated they manage their own medications; the facility has no control over R1's medications as they are self-managed and self-administered. The ED confirmed this information. Therefore, the allegation the faciltiy did not refill R1's medications is deemed Unsubstantiated at this time. UnsubstantiatedRead the full finding— CDSS inspection report, July 13, 2022 · control 29-AS-20211117123100

Licensing Program Analyst (LPA) Teresa Camara conducted an unannounced complaint investigation at the facility. LPA met with Executive Director (ED) Lito Vitug and explained the reason for the visit. LPA arrived at the facility at 10:25 a.m. and interviewed the ED at 10:48 a.m. LPA had interviewed Resident 1 (R1), other residents and staff during prior visits. R1 has an order for crushed medications. R1 requires staff to crush the medication and mix the medication in applesauce in the presence of R1. R1 also requires staff mix water in the applesauce cup two times to ensure all medications are received. Staff comply with R1's requests. In addition, staff come to R1's room to deliver medications on time but R1 will send them away and tell them to return later if R1 is busy doing something else. Staff try to ensure R1 is receiving medications timely but when R1 refuses the administration they cannot always ensure timely administration. R1 has a right to refuse medications, but staff cannRead the full finding— CDSS inspection report, July 13, 2022 · control 29-AS-20210830160901

Licensing Program Analyst (LPA) Teresa Camara conducted an unannounced complaint investigation at the facility. LPA met with Executive Director (ED) Lito Vitug and explained the reason for the visit. LPA arrived at the facility at 10:25 a.m. and interviewed the ED at 10:48 a.m. LPA had interviewed Resident 1 (R1) during a prior visit. R1 indicated they managed their own catheter. The catheter was a condom catheter but due to anatomical changes it was no longer usable so R1 switched to a bed urinal. R1 indicated the staff assist with cleaning out the urinal but otherwise R1 is capable of using the urinal without assistance. Based on R1's statement that the facility staff did not need to assist with the catheter and R1 self-managed the condom catheter, the allegation staff did not observe issues with R1's catheter placement is deemed Unsubstantiated at this time. Exit interview conducted and report issued via email. UnsubstantiatedRead the full finding— CDSS inspection report, July 13, 2022 · control 29-AS-20211116135526

Licensing Program Analyst (LPA) Ashley Smith initiated a subsequent complaint investigation to issue findings for the above allegations. The LPA met with Lito Vitug & Lori McKay and explained the reason for the visit. On 11/20/2020, the Department received a complaint which alleged that due to lack of care and supervision, Resident #1 (R1) developed multiple pressure injuries. The initial visit was conducted virtually on 11/23/2020 from 12:45 p.m. to 1:30 p.m. by LPA Zabel Chochian, in which LPA Chochian interviewed staff and requested documents. LPA Ashley Smith conducted a subsequent visit on 03/15/2022, and the LPA conducted a tour at 9:20 a.m., conducted a file review at 10:20 a.m., and obtained documents. The LPA conducted the following interviews: staff interviews at 9:27 a.m., 10:35 a.m., 11:20 a.m., and 1:06 p.m.; resident interviews at 9:23 a.m., 10:30 a.m., and seven resident interviews from 1:20 p.m. - 2:00 p.m.; and, an interview with a collateral agency representative at 1Read the full finding— CDSS inspection report, April 22, 2022 · control 29-AS-20201120161534

Licensing Program Analyst (LPA) Teresa Camara arrived unannounced to conduct an initial complaint investigation visit for the above allegation. LPA initially met with Manager Joey Vitug at 2:00 p.m. and later met with Executive Director Angelito Vitug at 4:00 p.m., and explained the reason for the visit. During today’s visit, LPA conducted a brief physical plant tour at 2:00 p.m. LPA interviewed staff at 2:00 p.m., 2:42 p.m. and 4:00 p.m. LPA interviewed Resident 1 (R1) at 3:05 p.m. Staff and R1 stated R1 does not take calls on the facility phone, R1 has a personal cell phone and prefers to take calls in R1's private room. If callers refuse to leave contact information, R1 cannot return the calls. Based on interviews with staff and R1 it was determined the allegation staff is not allowing R1 to receive telephone calls is unsubstantiated at this time. No deficiences noted. Exit interview conducted. A copy of the report was provided. UnsubstantiatedRead the full finding— CDSS inspection report, February 23, 2022 · control 29-AS-20220215163455