Illustration — no photo of this home on file yet

Just Like Home

Small home·Licensed for 6·Valley Village, California

Licensed since 2003Licence #197603936
  • Care approvals on fileDementia · HospiceState licensing record · September 13, 2026
  • Estimated starting rate$3,900 a monthCovelight estimate · likely $3,200–$4,800
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit5 of 6 beds occupiedDecember 2, 2021 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitAugust 13, 2026CDSS inspection record

Just Like Home is a small care home in Valley Village — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2003. Wheelchair and non-ambulatory care and bedridden care are not on file.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Just Like Home

Is Just Like Home licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Just Like Home licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Just Like Home been cited?

0 Type A and 0 Type B citations since 2003, per CDSS records as of September 13, 2026. Those records count 6 state visits over the same years.

Is Just Like Home still open?

This license was on the CDSS roster as of September 28, 2026.

What does Just Like Home cost?

$3,900 a month to start is a Covelight estimate, likely $3,200–$4,800. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 11 small homes and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 228 other homes of a similar licensed size across Los Angeles County that publish a starting rate, the middle half runs $4,000 to $6,300 a month, and the middle figure is $5,000 (n = 228 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Just Like Home take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Just Like Home Elderly Care Center, Inc., per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Sherman Oaks Hospital is 2.5 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Just Like Home keep a resident on hospice?

Hospice care is approved on this license, covering up to 2 residents, per CDSS records as of September 13, 2026.

Just Like Home license and inspection record

  • Name on the license: “JUST LIKE HOME”, per the CDSS roster as of May 25, 2025.
  • License #197603936. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Just Like Home Elderly Care Center, Inc., per CDSS records as of September 13, 2026.
  • First licensed in 2003, per CDSS records as of September 13, 2026.
  • 6 state inspection visits since 2003, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file since 2003, per CDSS records as of September 13, 2026. The same records count 6 state visits in that period.
  • 1 complaint and 0 substantiated allegations on file since 2003, per CDSS records as of September 13, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is August 13, 2026, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryNot on file · ask the home
  • Dementia / memory careApproved by the state
  • Hospice careApproved · covers up to 2 residents
  • BedriddenNot on file · ask the home

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
FACILITY IS LICENSED FOR 6 NON-AMBULATOR. APPROVED HOSPICE WAIVER FOR 2.

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 2 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 13, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

What it costs here

Covelight estimate

$3,900a month to start

Likely $3,200–$4,800

From 11 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$3,900a month

Likely $3,200–$5,000

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$3,900likely $3,200–$4,800

    Covelight’s estimate starts from the rates 11 small homes and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,200–$5,000
$3,900
First monthWith a one-time move-in fee · likely $3,750–$8,200
$5,900
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 11 small homes and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

11 homes like this within 5 miles publish starting rates mostly between $3,000–$7,850.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 11 nearby homes behind this estimate

Where it is

  • 12521 Killion Street, Valley Village, CA 91607Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 6 documents for this home, and its records count 6 visits since 2003. The most recent is a facility evaluation report, dated August 13, 2026.

On file since
2021
State visits
6
Most recent visit
August 13, 2026
Occupied · December 2, 2021 visit
5 of 6 bedsa count on that day, not an opening

We hold 1 complaint report the state published for this home, dated December 2, 2021. 1 of the 1 carries the state's recorded outcome word: “Unfounded” (1). 1 includes the transcribed allegation the state investigated, word for word. Summary composed by computer from the 1 complaint report below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints1typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2003.

Year by year
YearVisitsDocumentsSubstantiated202611020251102024110202311020221102021110

The last 36 months — 3 of 6 documents

20261 state visit · 1 document
Aug 13, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Quoc Huynh arrived at the facility unannounced to conduct a required annual visit at 10:14AM. The LPA met with Staff and contacted Administrator Alexsandra Vartapetova who arrived at 10:46AM. Entrance interview conducted. Beginning at 10:18AM, the LPA and Staff toured the physical plant areas inside and outside to ensure there are no health and safety hazards, and facility is in compliance with Title 22 Regulations. The following was observed: COMMON AREAS: At the time of the visit, living room and dining room furniture was observed to be in good condition. The dining room had a screened and inoperable fireplace. Required postings were located on the entryway wall. The entryway hallway had two (2) closets: one (1) was locked and contained resident medications and one (1) closet contained files and storage. The facility maintained a comfortable temperature throughout the visit. The facility had a laundry room connected to the kitchen and LPA observed the machines to be in good condition. KITCHEN: The LPA observed knives stored inaccessible in a locked drawer. Cleaning supplies were stored inaccessible and locked under the sink. Kitchen appliances were clean and in operable condition. The facility had a supply of perishable and non-perishable food. Food in the refrigerator and freezer were observed to be properly stored with labels and dates. Report Continued on LIC 809-C BEDROOMS/RESTROOMS: There were six (6) total bedrooms, each designated as private resident bedrooms. Bedrooms #2, #3, #4, #5, and #6 had direct exits to the outside. Bedrooms were furnished appropriately with clean linens, appropriate furnishings and sufficient lighting. Extra linens were stored in cabinets located in the hallway. There were seven (7) total restrooms in the facility: four (4) private resident restrooms, one (1) shared resident restroom, one (1) staff restroom located in the entryway, and one (1) inoperable restroom located in the office. Restrooms were clean, sanitary, and in operating condition with grab bars and non-slip surfaces. All restrooms were sufficiently stocked with soap and paper products. Hot water was tested and measured between 127 degrees F and 128.3 degrees F, which is not within the required range of 105 degrees F and 120 degrees F. OUTDOOR AREA: The surrounding grounds had one (1) shaded patio area equipped with furniture in good condition for resident and visitor use. LPA observed a properly fenced and secured in-ground pool in the rear yard. There were two (2) emergency exits located on each side of the facility that led to the front yard. The front yard had a driveway with a self-latching gate. The front yard also had a water fountain that did not contain any water. The LPA observed two (2) window screens on the floor and not attached to the window. The facility had a designated office space that was locked and contained the office, storage, emergency food and water, and extra food. The extra food observed in the refrigerator and freezer were good quality. The LPA advised the Administrator to obtain additional emergency water. RECORDS: Record review began at 10:49AM. Resident records were reviewed for, but not limited to care plans, physician's report, admissions agreement, and consent forms. One (1) resident had a change of condition and a new Physician’s Report was not obtained as the last report was dated 06/02/2023. The resident additionally had full bed rails and was no longer on hospice or home health; however, the resident’s family provided a signed consent to utilize half bed rails. The LPA explained that a resident must be on hospice to utilize full bed rails or have a physician’s order for half bed rails. Report Continued on LIC 809-C The Administrator stated they would obtain an order for half bed rails and remove the full bed rails. Personnel records were reviewed for, but not limited to health assessments, criminal record clearances, first aid/CPR training, and the appropriate training. All records were in order. INFECTION CONTROL/EMERGENCY DISASTER PLAN: During today's visit, the LPA was unable to review the facility's infection control plan and emergency disaster plan as it was not located or produced for review. Emergency disaster drills were conducted quarterly, with the last drill on 07/07/2026. The LPA advised the Administrator to maintain a sufficient record of the disaster drill as they provided the LPA a paper with a list of dates and times with no additional details. A fire extinguisher was observed and purchased on 06/16/2026. Smoke and carbon monoxide detectors were tested at 12:12PM and were operational. MEDICATIONS: Medication review began at 12:14PM. Medications were centrally stored and kept inaccessible in the entryway closet. Medications were observed for two (2) residents. Medications were labeled and checked for expiration dates and were not properly documented on the centrally stored medications and destruction record (CSMDR). CSMDR for both residents were not maintained as the start dates were noted as their admission date, prescription numbers were incorrect, and medication names were written as the medications’ generic names. The Administrator stated that the CSMDRs were also copies of each other with date filled updated because they did not want to repeatedly write the CSMDR every month. The Administrator also stated that the facility prepares residents’ medications one (1) week in advance in organizers and a refusal log is not maintained. The LPA was unable to complete a full review of medications. Pursuant to Title 22 CA Code of Regulations and/or Health and Safety Code, the following deficiencies were cited (Refer to LIC 809-D). Five (5) civil penalties in the total amount of $1,250 were assessed for repeat violations within a twelve (12) month period (Refer to LIC 421FC). The Administrator was advised that failure to correct and continued violation may result in additional civil penalties. Exit interview conducted. A copy of the appeal rights and report was reviewed and provided.the state’s words, verbatim · CDSS document, Aug 13, 2026

The state marks this report as 10 pages; the online copy we transcribed has 8. You can request the full file from the county licensing office.

20251 state visit · 1 document
Aug 14, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Quoc Huynh arrived at the facility unannounced to conduct a required annual visit at 9:20AM. The LPA met with Staff #1 (S1) and Staff #2 (S2) and explained the reason for the visit. S1 contacted Administrator Aleksandra Vartapetova who was unavailable and designated S1 to conduct the visit and sign today’s report. Entrance interview conducted. Beginning at 9:33AM, the LPA and S1 toured the physical plant areas inside and outside to ensure there are no health and safety hazards, and facility is in compliance with Title 22 Regulations. The facility is a single story residential home. The following was observed: COMMON AREAS: At the time of the visit, living room and dining room furniture was observed to be in good condition. The dining room had a screened and inoperable fireplace. Required postings were located on the entryway wall. The entryway hallway had two (2) closets: one (1) was locked and contained resident medications and one (1) closet contained files and storage. The facility maintained a comfortable temperature throughout the visit. The facility had a laundry room connected to the kitchen and LPA observed the machines to be in good condition. KITCHEN: The LPA observed knives stored inaccessible in a locked drawer. Additional knives and scissors were observed in unsecured drawers and S1 secured them. Cleaning supplies were stored inaccessible and locked under the sink. Kitchen appliances were clean and in operable condition. Report Continued on LIC 809-C The facility had one (1) drawer with the front panel broken, leaving nails exposed. The facility had a supply of perishable and non-perishable food. Food in the refrigerator and freezer were observed to be properly stored with labels and dates. LPA observed S1 stored their refrigerated medication that was accessible to residents. Staff personal belongings were stored in a locked cabinet. Two (2) medication bottles were observed in two (2) drawers that belonged to S1. S1 secured their medications. One fire extinguisher was observed and was purchased on 05/16/2025. BEDROOMS/RESTROOMS: There were six (6) total bedrooms, each designated as private resident bedrooms. Bedrooms #2, #3, #4, #5, and #6 had direct exits to the outside. Bedrooms were furnished appropriately with clean linens, appropriate furnishings and sufficient lighting. Extra linens were stored in cabinets located in the hallway. There were seven (7) total restrooms in the facility: four (4) attached private resident restrooms, one (1) shared resident restroom located in the hallway, one (1) restroom designated for staff and visitors located in the entryway, and one (1) restroom located in the office. Restrooms were clean, sanitary, and in operating condition with grab bars and non-slip surfaces. All restrooms were sufficiently stocked with soap, paper products, and displayed hand washing signs. LPA observed two (2) bleach bottles under the staff/visitor restroom sink and S1 secured the bottles. The shared resident restroom was observed to have a ripped window screen. Hot water was tested and measured between 123.1 degrees F and 128.3 degrees F, which is not within the required range of 105 degrees F and 120 degrees F. Additionally, LPA observed the restroom in Bedroom #4 was remodeled; S1 confirmed the facility was in the process of remodeling. No notification was provided to Community Care Licensing. OUTDOOR AREA: The surrounding grounds had one (1) shaded patio area equipped with furniture in good condition for resident and visitor use. LPA observed a properly fenced and secured in-ground pool in the rear yard. There were two (2) emergency exits located on each side of the facility that led to the front yard. One (1) of the side exits was obstructed by garbage bins, a water hose, a cordless vacuum, and a portable toilet. Report Continued on LIC 809-C LPA observed three (3) windows did not have a window screen and one (1) window screen was not properly secured. Additionally, the LPA observed an ethernet cable hanging from the gutters that led into a window. The hanging ethernet cable obstructed one third of the perimeter’s passageway. The front yard had a driveway with a self-latching gate. The front yard also had a water fountain that did not contain any water. The facility had a designated office space that was locked and contained an office, storage, emergency food and water, and extra food. The extra food observed in the refrigerator and freezer were good quality. RECORDS: Record review began at 10:20AM. Resident records were reviewed for, but not limited to care plans, physician's report, admissions agreement, and consent forms. All records were in order. Personnel records were reviewed for, but not limited to health assessments, criminal record clearances, first aid/CPR training, and the appropriate training. LPA observed S2’s Health Screening report was falsified as it was a copy of S1’s report. S1’s Health Screening report was dated 10/03/2019. S2’s Health Screening was also dated 10/03/2019 with the Physician’s signature date to be written over stating 10/03/2020. S1 was hired on 08/20/2019 and S2 was hired on 10/05/2020. Four (4) out of five (5) staff files did not have a current first aid/cpr training with expired training ranging from 07/11/2021 to 07/24/2025. S1 contacted secondary Administrator Evelina Vartapetova who could not provide updated documentation. Staff #3 (S3) was also confirmed as an Administrator, but did not have an Administrative Certificate. Administrator Evelina Vartapetova’s file was not found. INFECTION CONTROL/EMERGENCY DISASTER PLAN: During today's visit, LPA was unable to review the facility's infection control plan and emergency disaster plan and staff were unable to locate the documents. S1 contacted Administrator Evelina and stated it was just done, however staff were unable to provide the LPA the documents. Report Continued on LIC 809-C Administrator Evelina asked for time and offered to email the documents to the LPA, however the LPA explained that if there was a current emergency, staff are unable to follow proper emergency protocols because the plans were nowhere to be found. Emergency disaster drills were allegedly conducted quarterly, however the facility could not provide documentation. Smoke and carbon monoxide detectors were tested at 10:09AM and were operational. MEDICATIONS: Medication review began at 11:34AM. Medications were centrally stored and kept inaccessible in the entryway. Medications were observed for two (2) residents. Medications were labeled and checked for expiration dates and were not properly documented on the centrally stored medications and destruction record (CSMDR). Resident #1 (R1) had nine (9) prescribed medications and eight (8) medications were not documented. R1’s CSMDR provided was dated 07/16/2025 and R1’s current medications were filled on 07/16/2025, 07/28/2025, and 08/11/2025. R1 also had one (1) PRN (as needed) medication and the facility did not have a PRN Authorization Letter. Resident #2 (R2) had four (4) prescribed medications with one (1) medication properly documented. The one medication was filled on 04/27/2025; S1 stated R2’s son refills the medications and brought the medication in with the same bottle to the facility. The remainder of the medications were filled on 08/04/2025 and 08/07/2025. R2’s CSMDR most recent update was on 07/08/2025. Pursuant to Title 22 CA Code of Regulations and/or Health and Safety Code, the following deficiencies were cited (Refer to LIC 809-D). LPA reviewed the report and citations with Administrator Aleksandra Vartapetova via telephone call. S1 was designated to sign the report. Exit interview conducted. A copy of the Appeal Rights and report was reviewed and provided.the state’s words, verbatim · CDSS document, Aug 14, 2025
20241 state visit · 1 document
Aug 8, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analysts (LPAs) Emily Peraldi and Erica Mosley arrived at the facility unannounced to conduct a required annual visit. At 9:45 a.m., the LPAs met with staff and explained the reason for it visit. At 10:42 a.m., the Administrator, Aleksandra Vartapetova arrived at the facility. At 10:08 a.m., the LPAs, along with staff, toured the physical plant areas inside and outside to ensure there are no health and safety hazards and that the facility is in compliance with Title 22 Regulations. KITCHEN: The LPAs observed the kitchen and dining area. Knives are stored in a locked kitchen drawer. Kitchen appliances are in operable condition. The facility has a sufficient supply of perishable and non-perishable food. At 10:11 a.m., hot water measured at 105.4-degree Fahrenheit. Laundry room is located through the kitchen. Cleaning supplies are kept secured and inaccessible to residents in the laundry area. BEDROOMS: The facility is a single-story residential home with six (6) bedrooms and six (6) bathrooms for resident's use. The LPAs observed a staff room near the office area. The LPAs observed resident bedrooms, which were furnished appropriately with clean linens, appropriate furnishings and sufficient lighting. Inside temperature was maintained at a comfortable level. RESTROOMS: Restrooms are relatively clean and sanitary and in operating condition with grab bars and non-skid mats. Between 10:18 a.m. and 10:29 a.m., hot water measured between 105.1 and 111.3-degree Fahrenheit. The sinks had sufficient liquid soap, and paper towels. Continued on LIC-809-C. OUTDOOR SPACE: At 10:30 a.m., the LPAs observed the back patio which has a covered outdoor area for resident use. Passageways were free and clear from obstruction. A pool was noted in the back yard with a secured gate with a padlock. COMMON AREAS: The LPAs observed common area to be relatively clean and properly furnished. The LPAs observed the fire extinguisher to be fully charged and purchased within the year. At 10:50 a.m., fire alarms/carbon monoxide detectors were tested and functioned properly. Medications and first aid kit are located in a locked closet near the entrance. Between 10:05 a.m. and 10:26 a.m., the LPAs conducted interviews with four (4) out of five (5) residents. RECORD REVIEWS: Between 10:58 a.m. and 12:00 p.m., the LPAs conducted a file review for all residents and staff regularly scheduled and observed the following: Staff have current first aid and training documentation showing required training completed. Resident records were reviewed for, but not limited to care plans, medical records, admissions agreement, consent forms. All files were in order. Starting at 1:41 p.m., the LPAs conducted a review of medication and medication documentation with Administrator for five (5) out of five (5) residents. No deficiencies cited at this time. Exit interview conducted. A copy of the report was issued.the state’s words, verbatim · CDSS document, Aug 8, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Can we read the dementia care disclosure and discuss how daily support works?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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