Pilgrim Place In Claremont is a continuing-care retirement community in Claremont, Los Angeles County, California — state license #197607628, licensed for 454 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 18 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated December 23, 2025 — published below in full, verbatim and unscored.

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Pilgrim Place In Claremont

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Continuing-care retirement community · Large community, 454 residents · Claremont, CA · Los Angeles County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #197607628, held since 2009 · read from the California state record on August 2, 2026 ·See on State Site →
625 Mayflower Road · Claremont, Los Angeles County
Phone
(909) 399-5500
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 106 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 10 residents
Bedridden careApproved for 96 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
LICENSED TO SERVE ELDERLY RESIDENT AGES 60 AND ABOVE. FIRE CLEARANCE APPROVED FOR 252 AMBULATORY, 106 NON-AMBULATORY, AND 96 BEDRIDDEN. APPROVED FOR 10 HOSPICE RESIDENTS. OFFICE LOCATED ON CAMPUS AT 627 LEYDEN LANE. INDEPENDENT UNIT LOCATED AT 722 W. 8TH ST.State service designation938 - CONTINUE CARE CONTRACT (CCC)the CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 18 times and filed 18 documents. The most recent is a facility evaluation report, dated December 23, 2025.

Most recent state visit
December 23, 2025
Occupancy at the December 24, 2024 visit
56 of 454 beds

The state's published file for this home includes 7 documents with transcribed findings, dated February 22, 2023 to December 24, 2024. 7 of the 7 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (6). 7 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 7 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 10 of 18 documentsFull record on the state’s site →
20253 state visits · 3 documents
Dec 23, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 4, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 2, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20245 state visits · 5 documents
Dec 24, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are storing spoiled food at the facility. Staff did not ensure that the facility refrigerator was repaired.

Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced initial complaint investigation visit on 12/24/2024 regarding the above allegations. LPA was greeted by Dawnyell Varela- Director of Assisted Living and explained the purpose of the visit. The investigation consisted of the following: LPA Ramirez requested and obtained copies of Resident/Client Roster, Staff#1 - 4 interviews (S1 – S4), Resident Interviews# 1-3 (R1-R3), work orders for walk-in refrigerator#1, email correspondence in regards to walk-in refrigerator #1, and physical plant tour. See 9099-C. Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 24, 2024 · control 28-AS-20241218141114
Dec 5, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 16, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility kitchen is not kept free from rats and other vermin.

Licensing Program Analyst (LPA) Luis Mora conducted an unannounced initial complaint visit to determine the validity of the above-mentioned allegation. LPA met with Dawnyell Varela (Director of Assisted Living) and explained the reason for the visit. The investigatiion consisted of the following: LPA Mora requested for copies of the staff and resident rosters, and interviewed the Director of Assisted Living, Staff 1 - Staff 13 (S1 - S13), and Resident 1 - Resident 5 (R1 - R5). LPA toured the Abernathy kitchen, skilled nursing kitchen and the assisted living kitchen. LPA reviewed pest control service logs dating back to May 2024. Regarding the allegation "facility kitchen is not kept free from rats and other vermin", it is alleged that there is a rat infestation in the Abernathy kitchen. Director of Assisted Living stated that to her knowledge there is no rat infestation. She also stated that Abernathy kitchen is part of the independent living section, but all food for assisted living athe state’s words, verbatim · CDSS document, Jul 16, 2024 · control 28-AS-20240708142211
Jan 29, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 23, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20232 state visits · 2 documents
Oct 19, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not respond to residents' requests for assistance in a timely manner. Staff members are under the influence of drugs while providing care.

Licensing Program Analyst (LPA) Alberto Lopez made a subsequent unannounced visit at the facility for the purpose of completing the investigation regarding the above-mentioned allegations. During today's visit, LPA Lopez met with Director of Assisted Living, Dawnyell Varela, and explained the purpose for the visit. On 8/03/23, LPA Lopez conducted an initial complaint visit to the facility and met with Director of Assisted Living Dawnyell Varela. The visit consisted of the following: LPA obtained a copy of the resident and staff rosters, and interviewed Staff #1 and #2 (S1, S2) During today's visit, LPA Lopez conducted interviews with 4 Staff#3-#6 (S3-S6) and six Residents #1-#6 (R1-R6) and six witnesses W#1-W#6 (W1-W6) including family members of residents. LPA toured Pitzer Lodge South and inspected six random rooms. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 19, 2023 · control 28-AS-20230724144559
Aug 31, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not prompt resident to shower. Staff did not assist resident with physical therapy. Staff administered incorrect medication to resident.

**Please note: This report has been amended for the purpose of removing confidential information listed on the intial report. However, all other information of the intial report, including the findings will remain the same- Unsubstantiated.** Licensing Program Analyst (LPA) V. Maldonado made a subsequent unannounced visit at the facility for the purpose of delivering an amended report regarding the above-mentioned allegations. During today's visit, LPA Maldonado met with Director of Assisted Living, Dawnyell Varela, and explained the purpose for the visit. On 8/18/23, LPA's V. Maldonado and Sanjay Vaid conducted an initial complaint visit to the facility and met with Director of Assisted Living Dawyell Varela. The visit cosisted of the following: LPA's obtained a copy of the resident and staff rosters, and the following documents for Resident# 1 (R1): Facesheet, Pre-Placement Appraisal, Needs and Services Plan, Functional Assessment, Shower Logs for June-July 2023, Medication Administrthe state’s words, verbatim · CDSS document, Aug 31, 2023 · control 28-AS-20230811152710
Beside homes the same size
Type A citations1typical 1
Type B citations0typical 1
Substantiated complaints1typical 2
Total complaints7typical 7
State visits on file18typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2009.
Year-by-year trend
YearVisitsDocumentsSubstantiated20253302024550202366120223302021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2023 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (909) 399-5500

Is Pilgrim Place In Claremont licensed?

Yes — Pilgrim Place In Claremont is a licensed continuing-care retirement community in Claremont (Los Angeles County): California license #197607628, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 454 residents. State records list 18 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated December 23, 2025, appears in the inspection record on this page.

Can Pilgrim Place In Claremont care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Pilgrim Place In Claremont with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED TO SERVE ELDERLY RESIDENT AGES 60 AND ABOVE. FIRE CLEARANCE APPROVED FOR 252 AMBULATORY, 106 NON-AMBULATORY, AND 96 BEDRIDDEN. APPROVED FOR 10 HOSPICE RESIDENTS. OFFICE LOCATED ON CAMPUS AT 627 LEYDEN LANE. INDEPENDENT UNIT LOCATED AT 722 W. 8TH ST.

How much does Pilgrim Place In Claremont cost?

California's public licensing record does not include Pilgrim Place In Claremont's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Pilgrim Place In Claremont accept Medi-Cal or the Assisted Living Waiver?

Pilgrim Place In Claremont is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

56 of 454 beds occupied (12%) when the state visited on December 24, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Pilgrim Place In Claremont?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 18 state visits and 18 dated documents since 2021 for Pilgrim Place In Claremont; 7 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 24, 2024, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

7 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are storing spoiled food at the facility. Staff did not ensure that the facility refrigerator was repaired.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced initial complaint investigation visit on 12/24/2024 regarding the above allegations. LPA was greeted by Dawnyell Varela- Director of Assisted Living and explained the purpose of the visit. The investigation consisted of the following: LPA Ramirez requested and obtained copies of Resident/Client Roster, Staff#1 - 4 interviews (S1 – S4), Resident Interviews# 1-3 (R1-R3), work orders for walk-in refrigerator#1, email correspondence in regards to walk-in refrigerator #1, and physical plant tour. See 9099-C. UnsubstantiatedCDSS inspection report, December 24, 2024 · control 28-AS-20241218141114
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility kitchen is not kept free from rats and other vermin.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Luis Mora conducted an unannounced initial complaint visit to determine the validity of the above-mentioned allegation. LPA met with Dawnyell Varela (Director of Assisted Living) and explained the reason for the visit. The investigatiion consisted of the following: LPA Mora requested for copies of the staff and resident rosters, and interviewed the Director of Assisted Living, Staff 1 - Staff 13 (S1 - S13), and Resident 1 - Resident 5 (R1 - R5). LPA toured the Abernathy kitchen, skilled nursing kitchen and the assisted living kitchen. LPA reviewed pest control service logs dating back to May 2024. Regarding the allegation "facility kitchen is not kept free from rats and other vermin", it is alleged that there is a rat infestation in the Abernathy kitchen. Director of Assisted Living stated that to her knowledge there is no rat infestation. She also stated that Abernathy kitchen is part of the independent living section, but all food for assisted living aCDSS inspection report, July 16, 2024 · control 28-AS-20240708142211

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not respond to residents' requests for assistance in a timely manner. Staff members are under the influence of drugs while providing care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Alberto Lopez made a subsequent unannounced visit at the facility for the purpose of completing the investigation regarding the above-mentioned allegations. During today's visit, LPA Lopez met with Director of Assisted Living, Dawnyell Varela, and explained the purpose for the visit. On 8/03/23, LPA Lopez conducted an initial complaint visit to the facility and met with Director of Assisted Living Dawnyell Varela. The visit consisted of the following: LPA obtained a copy of the resident and staff rosters, and interviewed Staff #1 and #2 (S1, S2) During today's visit, LPA Lopez conducted interviews with 4 Staff#3-#6 (S3-S6) and six Residents #1-#6 (R1-R6) and six witnesses W#1-W#6 (W1-W6) including family members of residents. LPA toured Pitzer Lodge South and inspected six random rooms. UnsubstantiatedCDSS inspection report, October 19, 2023 · control 28-AS-20230724144559
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not prompt resident to shower. Staff did not assist resident with physical therapy. Staff administered incorrect medication to resident.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
**Please note: This report has been amended for the purpose of removing confidential information listed on the intial report. However, all other information of the intial report, including the findings will remain the same- Unsubstantiated.** Licensing Program Analyst (LPA) V. Maldonado made a subsequent unannounced visit at the facility for the purpose of delivering an amended report regarding the above-mentioned allegations. During today's visit, LPA Maldonado met with Director of Assisted Living, Dawnyell Varela, and explained the purpose for the visit. On 8/18/23, LPA's V. Maldonado and Sanjay Vaid conducted an initial complaint visit to the facility and met with Director of Assisted Living Dawyell Varela. The visit cosisted of the following: LPA's obtained a copy of the resident and staff rosters, and the following documents for Resident# 1 (R1): Facesheet, Pre-Placement Appraisal, Needs and Services Plan, Functional Assessment, Shower Logs for June-July 2023, Medication AdministrCDSS inspection report, August 31, 2023 · control 28-AS-20230811152710
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff neglect led to resident suffering from multiple UTIs Staff did not seek medical attention for resident in a timely manner Staff did not ensure that resident's catheter needs were met
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Tao conducted an unannounced initial complaint visit to the facility regarding the above-mentioned allegations. Upon arrival, LPA met Dawnyell, director and explained the purpose of today’s visit. The investigation consisted of interviews of staff from Staff #1 (S1) through Staff #4 (S4); interviews of residents from resident#2 (R2) through resident #6 (R6); attempted to interview resident #1 (R1); reviews of resident#1 (R1)’s record; and tour of the facility. LPA obtained copies of the staff and resident rosters, and resident #1 (R1)’s records with relevant information. The investigation revealed the following: Regarding the allegation “staff neglect led to resident suffering from multiple UTIs,” it was alleged that resident#1 (R1) had recurrent UTIs in a few weeks due to staff’s negligence. (- continued in LIC 9099 C-) UnsubstantiatedCDSS inspection report, July 13, 2023 · control 28-AS-20230703110346
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff are not qualified to administer medication. Facility staff are not ensuring that residents are receiving medication(s) as prescribed. Facility staff are not ensuring that residents are receiving an adequate daily food intake.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Cynthia Chan conducted a complaint investigation for the allegations listed above. LPA arrived unannounced and met with the Director of Assisted Living, Dawnyell Varela. The purpose for the visit was explained. LPA obtained copies of the resident and staff rosters, reviewed Staff files and medications for 6 Residents. Interviews were held with the Director of Assisted Living, Staff #1 - #5 (S1 – S5), and Resident #1 - #6 (R1 – R6). The investigation revealed the following: Allegation - Facility staff are not qualified to administer medication. Per Director Varela, the only staff that are handling medications are the Licensed Vocational Nurses (LVNs) and the Med Techs. LPA interviewed a total of 5 Staff. 2 of the staff indicated that they are licensed vocational nurses and can administer the insulin shots when needed. UnsubstantiatedCDSS inspection report, April 25, 2023 · control 28-AS-20230417150324
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff hit resident with an object while in care resulting in bruising.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
*****This report serves as an amendment and supersedes the original complaint investigation report dated 2/22/2023. The reason for amendment is to make corrections to LIC9099-D. Investigation findings remain the same.****** Licensing Program Analyst (LPA), Bennette Pena conducted the subsequent complaint investigation for the allegation listed above. LPA met with Richard Rodas, Administrator/VP Health Services and explained the purpose of the visit. Staff conducted covid screening upon entry. On 12/28/2022, LPA Pena conducted the initial complaint visit and obtained copies of the Staff/Resident roster, Resident #1 (R1) files such as: Face sheet (ID and Emergency Info.), Resident appraisal (LIC603A), Physician’s report (LIC802A), Appraisal needs & services plan, R1's care plan, Incident report & statement and interviewed Staff #1-2 (S1-2). During today's visit, LPA Pena obtained copies of the current staff/resident roster, LA County DA Office letter addressed to R1 , attempted to intervCDSS inspection report, February 22, 2023 · control 28-AS-20221223120948

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 18 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
1
typical for this size: 2
Total complaints
7
typical for this size: 7
State visits on file
18
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

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(909) 399-5500
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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