Olive Branch Assisted Living, The

On 07/08/25, at 11:23am, Licensing Program Analyst (LPA) Gina Saucedo arrived at the facility to conduct an unannounced, subsequent complaint visit and was greeted by Administrator, Charles Arrieta. LPA explained the purpose of this visit was to gather additional information, interview staff and residents and deliver findings for this complaint. On 06/30/25, LPA Saucedo conducted the initial visit and asked for the census, staff, and resident rosters. On 06/30/25, LPA Saucedo conducted a physical tour, interviewed staff and residents. On 07/08/25, LPA Saucedo conducted another physical tour, interviewed additional staff and additional residents. LIC 9099C-continued UnsubstantiatedRead the full finding— CDSS inspection report, July 8, 2025 · control 31-AS-20250625182731

On 01/21/25, at 9:40am, Licensing Program Analyst (LPA) Gina Saucedo arrived at the facility to conduct an unannounced, initial complaint visit and was greeted by Administrator Charles Arrieta. LPA explained the purpose of this visit was to gather information, interview staff and residents and deliver findings for this complaint. On 01/21/25, LPA Saucedo asked for the census, staff, and resident rosters. On 01/21/25, LPA Saucedo conducted a physical tour and interviewed staff and residents. LIC 9099C-continued Unsubstantiated— CDSS inspection report, January 21, 2025 · control 31-AS-20250116163655

On 08/28/24, at 9:20am, Licensing Program Analyst (LPA) Gina Saucedo arrived at the facility to conduct an unannounced, subsequent complaint visit and was greeted by Administrator, Charles Arrieta. LPA explained the purpose of this visit was to gather additional information and deliver findings for this complaint. On 07/25/2023, Licensing Program Analyst (LPA) Melissa Spaeth initiated the complaint investigation. On 08/28/24, LPA Saucedo asked for the census, staff, and resident rosters. On 08/28/24, LPA Saucedo interviewed additional staff and residents, conducted a physical tour, gathered additional information, and delivered findings. LIC 9099C-continued UnsubstantiatedRead the full finding— CDSS inspection report, August 28, 2024 · control 31-AS-20230719132921

Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced initial complaint visit to the facility to investigate the above allegation. LPA met with Administrator, Charles Arrieta, and explained the reason for the visit. --- Staff leaves resident soiled for an extended period of time. It was alleged that resident is being left in dirty diaper for up to five (05) hours. To investigate the allegation, on 04/24/2024 LPA conducted a physical plant tour at around 10:45 AM, interviewed four (04) staff from 11:45 AM – 12:45 PM and interviewed eight (08) residents from 12:45 PM – 2:45 PM. During the physical plant tour and resident interviews, LPA did not experience any malodor and observed that all residents were clean and well groomed. (CONT. LIC9099-C) UnsubstantiatedRead the full finding— CDSS inspection report, April 24, 2024 · control 31-AS-20240419155825

At 9:15 a.m. on 04/17/2024 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with the administrator and disclosed the reason for the visit. Regarding the allegation “Staff did not ensure resident's a/c was not in disrepair”, it was alleged the cooling unit for the room of Resident #1 (R1) did not sufficiently cool the room. To investigate the allegation, LPA interviewed the administrator at 9:30 a.m. today, reviewed pertinent records at 9:45 a.m. including but not limited to the resident list, staff list, admission agreement, medical assessment, preplacement appraisal, care plan, and physician’s orders, interviewed R1 at 10:15 a.m., a family member (F1) at 11:00 a.m., Staff #1 (S1) at 11:30 a.m., and toured the facility at 2:15 p.m. Record review revealed R1 has a heart condition. R1’s physician’s order advised against “extreme heat”. R1’s preplacement appraisal noted R1 was “heat and sound sensitive”. Interview with the administrator reveaRead the full finding— CDSS inspection report, April 17, 2024 · control 31-AS-20240411115312

On 03/26/24, at 11:35am, Licensing Program Analyst (LPA) Gina Saucedo arrived at the facility to conduct an unannounced, subsequent complaint visit and was greeted by Administrator-Charles Arrieta. LPA disclosed the purpose of the visit. LPA explained the purpose of this visit was to gather additional information, conduct more interviews and deliver findings for this complaint. On 02/06/2024, LPA Saucedo initiated the complaint investigation. On 02/13/24, LPA conducted a subsequent visit to gather additional information. On 03/26/24, the investigation consisted of the following: LPA Saucedo asked for the census, requested the staff and resident roster. At 11:45am, LPA toured the physical plant. During the tour, additional interviews were conducted. LIC 9099C-continued UnsubstantiatedRead the full finding— CDSS inspection report, March 26, 2024 · control 31-AS-20240201103107

On 02/14/24, at 12:45pm, Licensing Program Analyst (LPA) Gina Saucedo conducted an initial, complaint investigation at the above facility to address the following allegation(s). LPA Gina Saucedo was met by Administrator Charles Arrieta. LPA explained the purpose of this visit was to gather information, interviews and deliver findings for this complaint. The investigation consisted of the following: On 02/14/24, LPA Saucedo asked for the census, requested the staff and resident roster. At 1:00pm, LPA Saucedo toured the physical plant, conducted staff and resident interviews. LIC 9099C-continued SubstantiatedRead the full finding— CDSS inspection report, February 14, 2024 · control 31-AS-20240214104722

On 02/06/24, at 10:15am, Licensing Program Analyst (LPA) Gina Saucedo arrived at the facility to conduct an unannounced, initial complaint visit and was greeted by Administrator-Charles Arrieta. LPA disclosed the purpose of the visit. LPA explained the purpose of this visit was to gather information, interviews and deliver findings for this complaint. The investigation consisted of the following: LPA Saucedo asked for the census, requested the staff and resident roster. At 10:45am, LPA toured the physical plant, conducted staff interviews, obtained the following record review: Unusual Incident/Injury Report, 30-Day Eviction Notice (SB781), and Olive Branch House Rules. LIC 9099C-continued UnsubstantiatedRead the full finding— CDSS inspection report, February 6, 2024 · control 31-AS-20240205141026

On 01/24/24, Licensing Program Analyst (LPA) Gina Saucedo conducted a subsequent, complaint visit at the above facility to address the following allegation(s). LPA Gina Saucedo was met by Administrator Charles Arrieta. LPA explained the purpose of this visit was to gather more information, interviews and deliver findings for this complaint. The investigation consisted of the following: On 01/17/2024, LPA Saucedo initiated a complaint investigation and requested documents regarding the allegation(s). On 01/17/24, LPA Saucedo also conducted staff interviews. On 01/24/24, LPA Saucedo asked for the census, requested the staff and resident roster. At 9:45am, LPA toured the physical plant, conducted additional staff and resident interviews. LIC 9099C-continued UnsubstantiatedRead the full finding— CDSS inspection report, January 24, 2024 · control 31-AS-20240116114749

On 01/24/24, at 08:50 am, Licensing Program Analyst (LPA) Gina Saucedo arrived at the facility to conduct an unannounced, initial complaint visit and was greeted by Administrator-Charles Arrieta. LPA disclosed the purpose of the visit. LPA explained the purpose of this visit was to gather information, interviews and deliver findings for this complaint. The investigation consisted of the following: On 01/24/24, LPA Saucedo asked for the census, requested the staff and resident roster. At 9:45am, LPA toured the physical plant, conducted staff and resident interviews. LIC 9099C-continued UnsubstantiatedRead the full finding— CDSS inspection report, January 24, 2024 · control 31-AS-20240123090839

On 01/03/24, at 12:10pm, Licensing Program Analyst (LPA) Gina Saucedo arrived at the facility to conduct an unannounced, subsequent complaint visit and was greeted by the assistant administrator-Rolly Ongkiko. LPA asked for the census, staff, and resident files. Regarding the allegation: Facility staff are not seeking resident medical attention. It is being alleged that the resident (R1) has fungus on tongue that is not being addressed, and the resident has been asking for the last two months and no one is providing assistance. LPA conducted a physical plant tour of the facility at 12:15 p.m. and interviewed additional staff and residents. There are no reports of residents not receiving medical attention. In addition, there is additional documentation from staff supporting that there has been several appointments made for R1 that have been cancelled and missed by R1. Based on the LPA's interviews, observations, and record reviews the above allegation(s) will be unsubstantiated at thisRead the full finding— CDSS inspection report, January 3, 2024 · control 31-AS-20231215150425

Licensing Program Analyst (LPA) Tihesha Smith conducted a 10-day complaint visit to this facility on 03/14/23 at 10:10 am to deliver findings. During initial visit, on 02/07/23, LPA Smith conducted a physical plant tour at 9:40 am, conducted interviews with staff/residents, requested and reviewed pertinent documents relevant to the investigation from 9:15 am-2:40 pm. The following one out five allegations for Complaint Control #: 31-AS-20230202133910; Staff are not properly assessing residents before admissions. was delivered on 02/07/23 and the allegation was deemed UNSUBSTANTIATED Staff are not ensuring resident's attend scheduled medical appointments. During the course of the investigation LPA conducted interviews with administrator and facility staff. UnsubstantiatedRead the full finding— CDSS inspection report, March 14, 2023 · control 31-AS-20230202133910

Licensing Program Analyst (LPA) Tihesha Smith made an unannounced complaint visit to this facility at 9:15 am to investigate the above allegation. LPA met with the assistant administrator and disclosed the reason for the visit. LPA conducted interviews with (5) staff members and three (3) out of (8) residents between 9:15am – 2:40 pm. In addition, LPA reviewed facility records at 11:34 am and requested copies of pertinent documents relevant to the investigation at 1:14 pm. LPA conducted a physical plant tour at approximately 9:40 am to ensure that the facility is in compliance with rules and regulations under California Code of Regulations, Title 22, Division 6. LPA did not observe any immediate health and safety issues during the visit. Staff are not properly assessing residents before admissions It was alleged that Staff are not properly assessing residents before admissions. (Cont. to 9099C) UnsubstantiatedRead the full finding— CDSS inspection report, February 7, 2023 · control 31-AS-20230202133910