Golden Manor Rest Home is a residential care home for the elderly (RCFE) in Los Angeles, Los Angeles County, California — state license #197606170, licensed for 98 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 18 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated October 16, 2025 — published below in full, verbatim and unscored.

See an error in this summary? Report it — free →

4 homes in view

Golden Manor Rest Home

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Large community, 98 residents · Los Angeles, CA · Los Angeles County
LicensedWheelchairMemory care not on fileHospice not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #197606170, held since 2005 · read from the California state record on August 2, 2026 ·See on State Site →
3535 Overland Avenue · Los Angeles, Los Angeles County
Phone
(310) 836-0510
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 42 residents
Dementia / memory careNot on file — ask the home
Hospice careNot on file — ask the home
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

See an error in these clearances? Report it — free →

What the state record says, word for word
42 NON-AMBULATORY 1ST FLOOR ONLYState service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 19 times and filed 18 documents. The most recent — a complaint investigation report on October 16, 2025 — closed with the state’s outcome word: “Unsubstantiated.”

Most recent state visit
October 16, 2025
Occupancy at that visit
60 of 98 beds

The state's published file for this home includes 13 documents with transcribed findings, dated February 16, 2022 to October 16, 2025. 13 of the 13 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (12). 13 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 13 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 11 of 18 documentsFull record on the state’s site →
20254 state visits · 5 documents
Oct 16, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Licensee does not ensure that facility elevator(s) are in good repair.

On 10/16/2025, Licensing Program Analyst (LPA) Regina Cloyd conducted an subsequent visit to change the finding determination issued on 08/13/25 on the above allegation. LPA met with Office Staff Maggie Romero and spoke with Assistant Administrator Judith Muro over the phone and the purpose of the visit was explained. Investigation consisted of the following: On 08/13/2025, LPA obtained Personnel Report (dated 04/16/25), Register of Residents, and a business card of the former elevator company. LPA interviewed Staff #1 – 2, Witness #1 – 2, and Residents #1 – 7, and observed the elevator. On 09/19/25, LPA received an Elevator Invoice (02/16/25) and application for elevator plan check and inspection (paid 09/15/25). On 10/06/25, LPA interviewed Witness #2. Note: LPA left a voicemail for Witness #1 and Resident #6 was unavailable. Continue to LIC9099-C. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 16, 2025 · control 11-AS-20250806090400
Oct 16, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are financially abusing residents.

On 10/16/2025, Licensing Program Analyst (LPA) Regina Cloyd conducted an subsequent visit to gather information regarding the above allegation. LPA met with Staff Maggie Romero and spoke with Assistant Administrator Judith Muro over the phone and the purpose of the visit was explained. Investigation consisted of the following: On 09/19/2025, LPA obtained Personnel Report (dated 04/16/25), Register of Residents (04/23/25), Resident Theft and Lost Record (Rev. 10/89), R1’s Receipt (04/14/25), R1’s Resident Statement and Acknowledgement document (signed 04/14/25) and R1’s Unusual Incident Report (dated occurred 04/14/25). LPA interviewed Staff #1 – 9 and Residents #1 – 8. On 10/16/25, LPA interviewed Staff #10 and reviewed one resident’s record. Note: Resident #9 declined to be interviewed. Continue to LIC9099-C. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 16, 2025 · control 11-AS-20250912153247
Aug 13, 2025Complaint investigation reportSubstantiated

Allegation investigated: Licensee does not ensure that facility elevator(s) are in good repair.

On 08/13/2025, Licensing Program Analyst (LPA) Regina Cloyd conducted an initial visit on to gather information regarding the above allegation. LPA met with Med-Tech Cristina Revolorio and the purpose of the visit was explained. LPA spoke with Administrator Mark Ingber over the phone. Investigation consisted of the following: On 08/13/2025, LPA obtained Personnel Report (dated 04/16/25), Register of Residents, Resident #6-7's medical assessment, R6's Identification and Emergnecy Infor, and a business card of the former elevator company. LPA interviewed Staff #1 – 2 (S1-S2), Witness #1 – 2 (W1-W2), and Residents #1 – 7 (R1-R7), and observed the elevator. Note: LPA left a voicemail for W1 and R6 was unavailable. Investigation revealed the following: LPA observed an “out of service” notice on the elevator. Interview with the Administrator indicated that the elevator has been down for at least four weeks and the vendor is waiting for a particular piece. Continue to LIC9099-C. Substantiatedthe state’s words, verbatim · CDSS document, Aug 13, 2025 · control 11-AS-20250806090400
Jun 18, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 8, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20244 state visits · 4 documents
Dec 16, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not treat resident with dignity and respect. Staff did not ensure resident received prescribed medication.

On 12/16/24, the department conducted an unannounced subsequent complaint visit to the facility listed above. The department met with Office Assistant, Magdalena Romero, and the purpose of today’s visit was explained. During today’s visit, the department interviewed Residents R1-R7, interviewed Staff S2 and S6, and received staff In-Service Training Logs. During a previous visit on 12/13/24, the department toured the facility, interviewed Staff S1, S3-S5, reviewed five (5) resident’s medications, and received documents pertinent to the investigation. The following documents were received and reviewed: Staff Roster, Resident Roster, Resident Physician’s Report, Centrally Stored Medications, Medication Administration Record (MAR), and Admission Agreement. The investigation revealed the following: Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 16, 2024 · control 11-AS-20241206094824
Dec 11, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff does not abide by admission agreement. Staff mismanaging resident’s injections.

Community Care Licensing Division (CCLD) conducted an unannounced visit to Golden Manor Rest Home Facility on 12/11/2024 and was greeted by Administrator Mark Ingber (S1). CCLD staff explained the purpose of this visit is to deliver the findings pertaining to the above-mentioned allegations. The investigation consisted of the following: CCLD staff interviewed staff (S1-S3), residents (R1-R7). CCLD staff requested and reviewed copies of the following: VA hospital care notes (dated 04/02/2024), Needs and Service plan (dated 04/04/2024), admission agreement (date 04/04/2024), Medication administration record (MAR) (date July to December 2024). CCLD staff toured the facility with S1. The investigation revealed the following: Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 11, 2024 · control 11-AS-20241203170113
Jul 12, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff is mismanaging resident's medications.

On 07/12/2024 Licensing Program Analyst (LPA) Mario Leon conducted an initial, unannounced, complaint visit at the above-mentioned facility. LPA was met by Mark Ingber (S3), Administrator, and the purpose of the visit was explained. The investigation consisted of the following: On 07/12/2024 LPA requested and reviewed facility documents and toured the facility. LPA interviewed six (6) out of sixty-three (63) residents, four (4) out of twenty-four (24) staff and one (1) witness. The investigation revealed the following: Regarding the allegation: "Staff is mismanaging resident's medications.", it has been alleged that staff at the above-mentioned facility are not managing residents' medication appropriately. Between 09:10AM and 10:30AM, on 07/12/2024, LPA observed business in the Medication Room and interviewed staff one, Christina Revolorio and reviewed documents that were provided. Between 10:30AM and 2:00PM, LPA interviewed three (3) additional staff, one (1) witness, and six (6) resithe state’s words, verbatim · CDSS document, Jul 12, 2024 · control 11-AS-20240710083320
May 18, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20232 state visits · 2 documents
Oct 23, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not safeguard resident's personal items

On 10/23/2023 at 11:18 am Licensing Program Analyst (LPA) David España conducted unannounced initial 10-day visit to the facility and purpose of a complaint investigation of the allegations listed above were explained. Licensing Program Analyst (LPA) David España met Magdalena Romero, Day Manager and Administrator, Mark Ingber. Upon arrival at the facility, LPA España conducted a risk assessment at the facility entrance. Based on the assessment, the facility is clear of Covid-19 infection. Today’s complaint visit was conducted with Magdalena Romero, Day Manager and Administrator, Mark Ingber. The investigation consisted of following: Interviews and Record reviews. On 10/23/23, LPA obtained a copy of the current resident’s roster, staff roster, resident #1-#4 records. LPA España, toured the physical plant with Day Manager, interviewed R#1-R#4. (Evaluation Report continues LIC-0099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 23, 2023 · control 11-AS-20231017151357
Sep 1, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not administer resident's medication as prescribed. Resident was chemically restrained while in care. Staff not making sure resident is given enough water.

On 09/01/23, Licensing Program Analyst (LPA) Ernand Dabuet conducted a subsequent unannounced visit to the facility and was greeted by assistant administrator Magdalena Romero. LPA explained the purpose of this visit is to gather additional information and deliver findings for the allegations mentioned above. The investigation consisted of the following: An initial complaint visit by LPA Alvizar on 08/23/22. Subsequent visits by LPA Dabuet & Cloyd on 08/25/23 and LPA Dabuet on 09/01/23. LPAs investigated the allegations mentioned in this complaint; and conducted interviews with residents, staff, and witnesses. Staff rosters, Resident rosters, Incident Reports, Physician's Reports, Appraisals/Needs and Services Plans, Medication Records, Progress Notes for resident #1 (R1), and other pertinent records associated with this complaint. A tour of the facility was conducted. (Evaluation Report continues LIC-0099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 1, 2023 · control 11-AS-20220817085015
Beside homes the same size
Type A citations0typical 1
Type B citations1typical 1
Substantiated complaints0typical 2
Total complaints12typical 7
State visits on file19typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2005.
Year-by-year trend
YearVisitsDocumentsSubstantiated2025451202444020234402022450
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.

Cost range look wrong? Report it — free →Medi-Cal waiver fact wrong? Report it — free →

Non-ambulatory approval — whole home or specific rooms, and is a spot open?
If end-of-life care were ever needed, could they stay here? What’s the plan?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
Claim your home → · See something wrong? → · How we source every fact →
Call (310) 836-0510

Is Golden Manor Rest Home licensed?

Yes — Golden Manor Rest Home is a licensed residential care home for the elderly (RCFE) in Los Angeles (Los Angeles County): California license #197606170, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 98 residents. State records list 18 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated October 16, 2025, was marked “Unsubstantiated” by the state.

Can Golden Manor Rest Home care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Golden Manor Rest Home with clearances for wheelchair / non-ambulatory; it does not list dementia / memory care, hospice care, and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license record42 NON-AMBULATORY 1ST FLOOR ONLY

How much does Golden Manor Rest Home cost?

California's public licensing record does not include Golden Manor Rest Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Golden Manor Rest Home accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Golden Manor Rest Home through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Los Angeles County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

60 of 98 beds occupied (61%) when the state visited on October 16, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Golden Manor Rest Home?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 19 state visits and 18 dated documents since 2022 for Golden Manor Rest Home; 13 complaint-investigation narratives are transcribed verbatim below. The most recent, dated October 16, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

13 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLicensee does not ensure that facility elevator(s) are in good repair.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 10/16/2025, Licensing Program Analyst (LPA) Regina Cloyd conducted an subsequent visit to change the finding determination issued on 08/13/25 on the above allegation. LPA met with Office Staff Maggie Romero and spoke with Assistant Administrator Judith Muro over the phone and the purpose of the visit was explained. Investigation consisted of the following: On 08/13/2025, LPA obtained Personnel Report (dated 04/16/25), Register of Residents, and a business card of the former elevator company. LPA interviewed Staff #1 – 2, Witness #1 – 2, and Residents #1 – 7, and observed the elevator. On 09/19/25, LPA received an Elevator Invoice (02/16/25) and application for elevator plan check and inspection (paid 09/15/25). On 10/06/25, LPA interviewed Witness #2. Note: LPA left a voicemail for Witness #1 and Resident #6 was unavailable. Continue to LIC9099-C. UnsubstantiatedCDSS inspection report, October 16, 2025 · control 11-AS-20250806090400
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are financially abusing residents.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 10/16/2025, Licensing Program Analyst (LPA) Regina Cloyd conducted an subsequent visit to gather information regarding the above allegation. LPA met with Staff Maggie Romero and spoke with Assistant Administrator Judith Muro over the phone and the purpose of the visit was explained. Investigation consisted of the following: On 09/19/2025, LPA obtained Personnel Report (dated 04/16/25), Register of Residents (04/23/25), Resident Theft and Lost Record (Rev. 10/89), R1’s Receipt (04/14/25), R1’s Resident Statement and Acknowledgement document (signed 04/14/25) and R1’s Unusual Incident Report (dated occurred 04/14/25). LPA interviewed Staff #1 – 9 and Residents #1 – 8. On 10/16/25, LPA interviewed Staff #10 and reviewed one resident’s record. Note: Resident #9 declined to be interviewed. Continue to LIC9099-C. UnsubstantiatedCDSS inspection report, October 16, 2025 · control 11-AS-20250912153247
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedLicensee does not ensure that facility elevator(s) are in good repair.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 08/13/2025, Licensing Program Analyst (LPA) Regina Cloyd conducted an initial visit on to gather information regarding the above allegation. LPA met with Med-Tech Cristina Revolorio and the purpose of the visit was explained. LPA spoke with Administrator Mark Ingber over the phone. Investigation consisted of the following: On 08/13/2025, LPA obtained Personnel Report (dated 04/16/25), Register of Residents, Resident #6-7's medical assessment, R6's Identification and Emergnecy Infor, and a business card of the former elevator company. LPA interviewed Staff #1 – 2 (S1-S2), Witness #1 – 2 (W1-W2), and Residents #1 – 7 (R1-R7), and observed the elevator. Note: LPA left a voicemail for W1 and R6 was unavailable. Investigation revealed the following: LPA observed an “out of service” notice on the elevator. Interview with the Administrator indicated that the elevator has been down for at least four weeks and the vendor is waiting for a particular piece. Continue to LIC9099-C. SubstantiatedCDSS inspection report, August 13, 2025 · control 11-AS-20250806090400

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not treat resident with dignity and respect. Staff did not ensure resident received prescribed medication.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 12/16/24, the department conducted an unannounced subsequent complaint visit to the facility listed above. The department met with Office Assistant, Magdalena Romero, and the purpose of today’s visit was explained. During today’s visit, the department interviewed Residents R1-R7, interviewed Staff S2 and S6, and received staff In-Service Training Logs. During a previous visit on 12/13/24, the department toured the facility, interviewed Staff S1, S3-S5, reviewed five (5) resident’s medications, and received documents pertinent to the investigation. The following documents were received and reviewed: Staff Roster, Resident Roster, Resident Physician’s Report, Centrally Stored Medications, Medication Administration Record (MAR), and Admission Agreement. The investigation revealed the following: UnsubstantiatedCDSS inspection report, December 16, 2024 · control 11-AS-20241206094824
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff does not abide by admission agreement. Staff mismanaging resident’s injections.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Community Care Licensing Division (CCLD) conducted an unannounced visit to Golden Manor Rest Home Facility on 12/11/2024 and was greeted by Administrator Mark Ingber (S1). CCLD staff explained the purpose of this visit is to deliver the findings pertaining to the above-mentioned allegations. The investigation consisted of the following: CCLD staff interviewed staff (S1-S3), residents (R1-R7). CCLD staff requested and reviewed copies of the following: VA hospital care notes (dated 04/02/2024), Needs and Service plan (dated 04/04/2024), admission agreement (date 04/04/2024), Medication administration record (MAR) (date July to December 2024). CCLD staff toured the facility with S1. The investigation revealed the following: UnsubstantiatedCDSS inspection report, December 11, 2024 · control 11-AS-20241203170113
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff is mismanaging resident's medications.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 07/12/2024 Licensing Program Analyst (LPA) Mario Leon conducted an initial, unannounced, complaint visit at the above-mentioned facility. LPA was met by Mark Ingber (S3), Administrator, and the purpose of the visit was explained. The investigation consisted of the following: On 07/12/2024 LPA requested and reviewed facility documents and toured the facility. LPA interviewed six (6) out of sixty-three (63) residents, four (4) out of twenty-four (24) staff and one (1) witness. The investigation revealed the following: Regarding the allegation: "Staff is mismanaging resident's medications.", it has been alleged that staff at the above-mentioned facility are not managing residents' medication appropriately. Between 09:10AM and 10:30AM, on 07/12/2024, LPA observed business in the Medication Room and interviewed staff one, Christina Revolorio and reviewed documents that were provided. Between 10:30AM and 2:00PM, LPA interviewed three (3) additional staff, one (1) witness, and six (6) resiCDSS inspection report, July 12, 2024 · control 11-AS-20240710083320

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not safeguard resident's personal items
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 10/23/2023 at 11:18 am Licensing Program Analyst (LPA) David España conducted unannounced initial 10-day visit to the facility and purpose of a complaint investigation of the allegations listed above were explained. Licensing Program Analyst (LPA) David España met Magdalena Romero, Day Manager and Administrator, Mark Ingber. Upon arrival at the facility, LPA España conducted a risk assessment at the facility entrance. Based on the assessment, the facility is clear of Covid-19 infection. Today’s complaint visit was conducted with Magdalena Romero, Day Manager and Administrator, Mark Ingber. The investigation consisted of following: Interviews and Record reviews. On 10/23/23, LPA obtained a copy of the current resident’s roster, staff roster, resident #1-#4 records. LPA España, toured the physical plant with Day Manager, interviewed R#1-R#4. (Evaluation Report continues LIC-0099-C) UnsubstantiatedCDSS inspection report, October 23, 2023 · control 11-AS-20231017151357
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not administer resident's medication as prescribed. Resident was chemically restrained while in care. Staff not making sure resident is given enough water.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 09/01/23, Licensing Program Analyst (LPA) Ernand Dabuet conducted a subsequent unannounced visit to the facility and was greeted by assistant administrator Magdalena Romero. LPA explained the purpose of this visit is to gather additional information and deliver findings for the allegations mentioned above. The investigation consisted of the following: An initial complaint visit by LPA Alvizar on 08/23/22. Subsequent visits by LPA Dabuet & Cloyd on 08/25/23 and LPA Dabuet on 09/01/23. LPAs investigated the allegations mentioned in this complaint; and conducted interviews with residents, staff, and witnesses. Staff rosters, Resident rosters, Incident Reports, Physician's Reports, Appraisals/Needs and Services Plans, Medication Records, Progress Notes for resident #1 (R1), and other pertinent records associated with this complaint. A tour of the facility was conducted. (Evaluation Report continues LIC-0099-C) UnsubstantiatedCDSS inspection report, September 1, 2023 · control 11-AS-20220817085015
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff made inappropriate comments towards residents Staff are not providing adequate food service to residents Facility is not providing comfortable accomodations for residents Facility chairs are in disrepair Staff are not safeguarding residents personal belongings
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Ana Soto conducted a subsequent complaint investigation to deliver findings and decisions for the allegations listed above. Today’s complaint investigation was conducted with Magdalena Romero, Administrator The investigation consisted of following: Interviews and Record reviews. On 08/23/22, LPA Alvizar, obtained a copy of the current resident’s roster, staff roster, meal menu, resident #1 records. LPA Alvizar, toured the physical plant with assistant administrator, interviewed assistant administrator and R#1-R#6. On 07/13/23, LPA obtained Resident and Staff rosters, R#1 file (ID/emergency information, Admission agreement, Physician's report, Needs and Services Plan, Mars (June and July,) note of property given to R#1, Preplacement appraisal information, Resident appraisal, Resident personal property and valuables, and Menu for (July.) LPA toured the side patio and middle patio (metal chairs no cushions), office, dining room, kitchen, indoor chairs w/cusCDSS inspection report, July 21, 2023 · control 11-AS-20220815150323

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 19 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 1
Type B citations
1
typical for this size: 1
Substantiated complaints
0
typical for this size: 2
Total complaints
12
typical for this size: 7
State visits on file
19
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(310) 836-0510
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

See something wrong? Report an error — free → · How we source every fact →

This page is generated from CDSS Community Care Licensing public records. How we build these pages →

Do you run Golden Manor Rest Home? Claim this listing — free — add photos, activities, languages, and today’s availability.