Golden Manor Rest Home is a residential care home for the elderly (RCFE) in Los Angeles, Los Angeles County, California — state license #197606170, licensed for 98 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 18 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated October 16, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 19 times and filed 18 documents. The most recent — a complaint investigation report on October 16, 2025 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 13 documents with transcribed findings, dated February 16, 2022 to October 16, 2025. 13 of the 13 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (12). 13 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 13 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Oct 16, 2025Unsubstantiated
Allegation investigated: Licensee does not ensure that facility elevator(s) are in good repair.
On 10/16/2025, Licensing Program Analyst (LPA) Regina Cloyd conducted an subsequent visit to change the finding determination issued on 08/13/25 on the above allegation. LPA met with Office Staff Maggie Romero and spoke with Assistant Administrator Judith Muro over the phone and the purpose of the visit was explained. Investigation consisted of the following: On 08/13/2025, LPA obtained Personnel Report (dated 04/16/25), Register of Residents, and a business card of the former elevator company. LPA interviewed Staff #1 – 2, Witness #1 – 2, and Residents #1 – 7, and observed the elevator. On 09/19/25, LPA received an Elevator Invoice (02/16/25) and application for elevator plan check and inspection (paid 09/15/25). On 10/06/25, LPA interviewed Witness #2. Note: LPA left a voicemail for Witness #1 and Resident #6 was unavailable. Continue to LIC9099-C. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 16, 2025 · control 11-AS-20250806090400
Oct 16, 2025Unsubstantiated
Allegation investigated: Staff are financially abusing residents.
On 10/16/2025, Licensing Program Analyst (LPA) Regina Cloyd conducted an subsequent visit to gather information regarding the above allegation. LPA met with Staff Maggie Romero and spoke with Assistant Administrator Judith Muro over the phone and the purpose of the visit was explained. Investigation consisted of the following: On 09/19/2025, LPA obtained Personnel Report (dated 04/16/25), Register of Residents (04/23/25), Resident Theft and Lost Record (Rev. 10/89), R1’s Receipt (04/14/25), R1’s Resident Statement and Acknowledgement document (signed 04/14/25) and R1’s Unusual Incident Report (dated occurred 04/14/25). LPA interviewed Staff #1 – 9 and Residents #1 – 8. On 10/16/25, LPA interviewed Staff #10 and reviewed one resident’s record. Note: Resident #9 declined to be interviewed. Continue to LIC9099-C. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 16, 2025 · control 11-AS-20250912153247
Aug 13, 2025Substantiated
Allegation investigated: Licensee does not ensure that facility elevator(s) are in good repair.
On 08/13/2025, Licensing Program Analyst (LPA) Regina Cloyd conducted an initial visit on to gather information regarding the above allegation. LPA met with Med-Tech Cristina Revolorio and the purpose of the visit was explained. LPA spoke with Administrator Mark Ingber over the phone. Investigation consisted of the following: On 08/13/2025, LPA obtained Personnel Report (dated 04/16/25), Register of Residents, Resident #6-7's medical assessment, R6's Identification and Emergnecy Infor, and a business card of the former elevator company. LPA interviewed Staff #1 – 2 (S1-S2), Witness #1 – 2 (W1-W2), and Residents #1 – 7 (R1-R7), and observed the elevator. Note: LPA left a voicemail for W1 and R6 was unavailable. Investigation revealed the following: LPA observed an “out of service” notice on the elevator. Interview with the Administrator indicated that the elevator has been down for at least four weeks and the vendor is waiting for a particular piece. Continue to LIC9099-C. Substantiatedthe state’s words, verbatim · CDSS document, Aug 13, 2025 · control 11-AS-20250806090400
Jun 18, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 8, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 16, 2024Unsubstantiated
Allegation investigated: Staff did not treat resident with dignity and respect. Staff did not ensure resident received prescribed medication.
On 12/16/24, the department conducted an unannounced subsequent complaint visit to the facility listed above. The department met with Office Assistant, Magdalena Romero, and the purpose of today’s visit was explained. During today’s visit, the department interviewed Residents R1-R7, interviewed Staff S2 and S6, and received staff In-Service Training Logs. During a previous visit on 12/13/24, the department toured the facility, interviewed Staff S1, S3-S5, reviewed five (5) resident’s medications, and received documents pertinent to the investigation. The following documents were received and reviewed: Staff Roster, Resident Roster, Resident Physician’s Report, Centrally Stored Medications, Medication Administration Record (MAR), and Admission Agreement. The investigation revealed the following: Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 16, 2024 · control 11-AS-20241206094824
Dec 11, 2024Unsubstantiated
Allegation investigated: Staff does not abide by admission agreement. Staff mismanaging resident’s injections.
Community Care Licensing Division (CCLD) conducted an unannounced visit to Golden Manor Rest Home Facility on 12/11/2024 and was greeted by Administrator Mark Ingber (S1). CCLD staff explained the purpose of this visit is to deliver the findings pertaining to the above-mentioned allegations. The investigation consisted of the following: CCLD staff interviewed staff (S1-S3), residents (R1-R7). CCLD staff requested and reviewed copies of the following: VA hospital care notes (dated 04/02/2024), Needs and Service plan (dated 04/04/2024), admission agreement (date 04/04/2024), Medication administration record (MAR) (date July to December 2024). CCLD staff toured the facility with S1. The investigation revealed the following: Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 11, 2024 · control 11-AS-20241203170113
Jul 12, 2024Unsubstantiated
Allegation investigated: Staff is mismanaging resident's medications.
On 07/12/2024 Licensing Program Analyst (LPA) Mario Leon conducted an initial, unannounced, complaint visit at the above-mentioned facility. LPA was met by Mark Ingber (S3), Administrator, and the purpose of the visit was explained. The investigation consisted of the following: On 07/12/2024 LPA requested and reviewed facility documents and toured the facility. LPA interviewed six (6) out of sixty-three (63) residents, four (4) out of twenty-four (24) staff and one (1) witness. The investigation revealed the following: Regarding the allegation: "Staff is mismanaging resident's medications.", it has been alleged that staff at the above-mentioned facility are not managing residents' medication appropriately. Between 09:10AM and 10:30AM, on 07/12/2024, LPA observed business in the Medication Room and interviewed staff one, Christina Revolorio and reviewed documents that were provided. Between 10:30AM and 2:00PM, LPA interviewed three (3) additional staff, one (1) witness, and six (6) resithe state’s words, verbatim · CDSS document, Jul 12, 2024 · control 11-AS-20240710083320
May 18, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 23, 2023Unsubstantiated
Allegation investigated: Staff did not safeguard resident's personal items
On 10/23/2023 at 11:18 am Licensing Program Analyst (LPA) David España conducted unannounced initial 10-day visit to the facility and purpose of a complaint investigation of the allegations listed above were explained. Licensing Program Analyst (LPA) David España met Magdalena Romero, Day Manager and Administrator, Mark Ingber. Upon arrival at the facility, LPA España conducted a risk assessment at the facility entrance. Based on the assessment, the facility is clear of Covid-19 infection. Today’s complaint visit was conducted with Magdalena Romero, Day Manager and Administrator, Mark Ingber. The investigation consisted of following: Interviews and Record reviews. On 10/23/23, LPA obtained a copy of the current resident’s roster, staff roster, resident #1-#4 records. LPA España, toured the physical plant with Day Manager, interviewed R#1-R#4. (Evaluation Report continues LIC-0099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 23, 2023 · control 11-AS-20231017151357
Sep 1, 2023Unsubstantiated
Allegation investigated: Staff did not administer resident's medication as prescribed. Resident was chemically restrained while in care. Staff not making sure resident is given enough water.
On 09/01/23, Licensing Program Analyst (LPA) Ernand Dabuet conducted a subsequent unannounced visit to the facility and was greeted by assistant administrator Magdalena Romero. LPA explained the purpose of this visit is to gather additional information and deliver findings for the allegations mentioned above. The investigation consisted of the following: An initial complaint visit by LPA Alvizar on 08/23/22. Subsequent visits by LPA Dabuet & Cloyd on 08/25/23 and LPA Dabuet on 09/01/23. LPAs investigated the allegations mentioned in this complaint; and conducted interviews with residents, staff, and witnesses. Staff rosters, Resident rosters, Incident Reports, Physician's Reports, Appraisals/Needs and Services Plans, Medication Records, Progress Notes for resident #1 (R1), and other pertinent records associated with this complaint. A tour of the facility was conducted. (Evaluation Report continues LIC-0099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 1, 2023 · control 11-AS-20220817085015
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Is Golden Manor Rest Home licensed?
Yes — Golden Manor Rest Home is a licensed residential care home for the elderly (RCFE) in Los Angeles (Los Angeles County): California license #197606170, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 98 residents. State records list 18 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated October 16, 2025, was marked “Unsubstantiated” by the state.
Can Golden Manor Rest Home care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Golden Manor Rest Home with clearances for wheelchair / non-ambulatory; it does not list dementia / memory care, hospice care, and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record42 NON-AMBULATORY 1ST FLOOR ONLY
How much does Golden Manor Rest Home cost?
California's public licensing record does not include Golden Manor Rest Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Golden Manor Rest Home accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Golden Manor Rest Home through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in Los Angeles County →Assisted living on Medi-Cal in California →See the DHCS list →
60 of 98 beds occupied (61%) when the state visited on October 16, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Golden Manor Rest Home?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 19 state visits and 18 dated documents since 2022 for Golden Manor Rest Home; 13 complaint-investigation narratives are transcribed verbatim below. The most recent, dated October 16, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 19 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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