Small home · Licensed for 6 · Woodland Hills
Walnut Acres Residential Care
22907 Oxnard Street, Woodland Hills, CA 91367Licensed since 1998
Overview
No openings reported
- Approved by the state: Wheelchair · Dementia · Hospice · BedriddenState licensing record · October 26, 2026
- Licensed for 6: a small care homeThe state license record
Ask this home
Free for families. A home gets your number only if you say yes.
Care and support
- Wheelchairup to 6 residents
- Dementia
- Hospiceup to 4 residents
- Bedriddenup to 1 resident
Approved by the state · State licensing record · October 26, 2026. An approval may cover specific rooms or residents; it does not establish an opening.
Read the state’s own wording
6 NON-AMBULATORY,OF WHICH 1 MAY BE BEDRIDDEN IN ROOM 3. HOSPICE WAIVER FOR 4.
983 - RCFE / DEMENTIA
CDSS record, verbatim · October 26, 2026
Care services
These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.
Help with bathing or showering
Reported on walnutacrescare.com · source dated June 17, 2014.
Assistance with transfers
Reported on walnutacrescare.com · source dated April 21, 2014.
Works with residents’ own health care providers
Reported on walnutacrescare.com · source dated June 17, 2014.
Help with dressing and grooming
Reported on walnutacrescare.com · source dated June 17, 2014.
Staff walk with residents / ambulation support
Reported on walnutacrescare.com · seen October 5, 2026.
Activities of daily living the home lists help withBathing · Grooming · Dressing · Safety Supervision · Hydration Reminders · Monitor Diet & Eating Habits · and 12 more
Bathing · Grooming · Dressing — reported on walnutacrescare.com · source dated June 17, 2014.
Safety Supervision · Hydration Reminders · Monitor Diet & Eating Habits · Meal Planning and Preparation · Help Climbing Steps · Light Exercise Assistance · Medication Reminders · Incontinence Care · Help with Dressing · Assistance In & Out of Bed · Hair Styling · Assistance with Hygiene · Help with Bathing & Showering — reported on walnutacrescare.com · source dated April 21, 2014.
Personal care · Activities of daily living — reported on walnutacrescare.com · seen October 5, 2026.
Hands-on help or cueingDaily supervision, observation and care
Reported on walnutacrescare.com · source dated June 17, 2014.
24-hour supervision claimed
Reported on walnutacrescare.com · seen October 5, 2026.
Companion care
Reported on walnutacrescare.com · source dated April 21, 2014.
As needs change
Medicines
Who handles medications: The caregiver assigned to the resident reviews medications and records the medicine name, type, dosage, time, and prescribing doctor on a med sheet.
walnutacrescare.com · April 21, 2014
Staying through hospice
Hospice waiver on file · covers up to 4 — care may continue at the end of life
State licensing record · October 26, 2026
If memory loss develops
Dementia-care designation on file
State licensing record · October 26, 2026
We’ll ask for you. Not on file for Walnut Acres Residential Care: two-person transfers or a lift and who is awake overnight. When we check availability, we ask about these too.
Check availabilityWhat it costs here
Covelight estimate
$5,000a month to start
Likely $4,100–$6,150
From 10 nearby homes that publish rates · this home’s rate is not on file
Monthly cost breakdownWith a shared room and basic help · room, care and fees$5,000likely a month
Starting monthly rate$5,000likely $4,100–$6,150
Covelight’s estimate starts from the rates 10 small homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Basic help with daily careUsually includedup to $600
Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (44 California homes publish a care-level range, seen in September 2026).
One-time move-in fee$2,500one time · likely $0–$4,000
Homes that list a one-time entry or community fee charge a median of $2,500 (133 California listings; middle half $1,000–$4,000). Many homes list none — ask.
- Likely monthly totalLikely $4,100–$6,300
- $5,000
- First monthWith a one-time move-in fee · likely $4,800–$9,500
- $7,500
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
- MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
- Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
- Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
- SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
- VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
- Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
Rates at nearby homes10 nearby homes publish starting rates of $3,800 to $10,000
10 homes like this within 5 miles publish starting rates mostly between $4,300–$5,800.
- 4th Generation Senior LivingWest Hills · 0.7 mi · Small home$4,500Listed on Seniorly · memory care shared bedroom · seen September 9, 2026. We don’t have this home’s dementia-care disclosure. California requires a home that advertises dementia care to describe that care in writing when you ask.
- Elite Retirement ResidenceWest Hills · 1.1 mi · Small home$5,500Listed on Seniorly · seen September 9, 2026
- My Home of AgingWoodland Hills · 1.1 mi · Small home$5,500Listed on Seniorly · seen September 9, 2026
- Chateau Le Petite IIIWoodland Hills · 1.7 mi · Small home$6,000Listed on Seniorly · seen September 9, 2026
- Wholesome Life Senior LivingCanoga Park · 2.2 mi · Small home$5,000Listed on Seniorly · assisted living private room · seen September 9, 2026
- Topanga Gardens Residential Home CareCanoga Park · 3.3 mi · Small home$4,000Listed on its own website · shared room, starting rate · seen October 5, 2026
- Liebelove CareWoodland Hills · 3.6 mi · Small home$5,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Blue Skies RanchTarzana · 3.9 mi · Small home$4,500Listed on Seniorly · seen September 9, 2026
- Elegance Care ResortTarzana · 4.5 mi · Small home$10,000Listed on Seniorly · assisted living private room · seen September 9, 2026
- Lily of the ValleyNorthridge · 5.0 mi · Small home$3,800Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
How this estimate worksWithin 25% for 7 in 10 homes in testing
Covelight’s estimate starts from the rates 10 small homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
- Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
- Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
- Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
- Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
- We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
- It cannot see this home’s specials, how it assesses care, or which rooms are open.
Avoid surprises on the billWhat changes the price, and what to ask
- The care level
Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.
- What is billed separately
Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.
- Move-in costs
A one-time move-in fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.
- Increases
California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.
An estimate for planning, not a quote. A home sets the price after hearing about the care needed.
Daily life
Rooms, meals, activities and house rules, in the home’s own words. Open any detail to see where it came from.
Rooms & the spaces they will use (7)Shared / companion rooms · Outdoor space · Room types
Shared / companion rooms
Reported on Caring.com · seen September 9, 2026.
Outdoor spaceFruit trees · Vegetable gardens · Flower gardens · Paved walking trails · Gated swimming pool · Exercise path with handrails · and 1 more
Fruit trees · Vegetable gardens · Flower gardens · Paved walking trails · Gated swimming pool · Exercise path with handrails · Vegetable and flower gardens — reported on walnutacrescare.com · source dated June 17, 2014.
Room typesONE BEDROOM APARTMENT
Reported on Caring.com · seen September 9, 2026.
Common areasMain living room
Reported on walnutacrescare.com · source dated June 17, 2014.
LaundryDone by staff
Reported on walnutacrescare.com · source dated June 17, 2014.
AmenitiesGrand piano in the main living room · Grand piano
Reported on walnutacrescare.com · source dated June 17, 2014.
Housekeeping
Reported on walnutacrescare.com · source dated June 17, 2014.
Meals, preferences & familiar food (6)Meals provided per day · Special diets supported · Snacks available
Meals provided per day3
Reported on walnutacrescare.com · source dated June 17, 2014.
Special diets supportedSpecial diets · Food allergies · Food that needs to be avoided
Special diets — reported on walnutacrescare.com · source dated June 17, 2014.
Food allergies · Food that needs to be avoided — reported on walnutacrescare.com · source dated April 21, 2014.
Snacks available
Reported on walnutacrescare.com · source dated April 21, 2014.
Food allergy management
Reported on walnutacrescare.com · source dated April 21, 2014.
Meals provided
Reported on walnutacrescare.com · source dated June 17, 2014.
Dining atmosphereCaregivers can serve as the resident's meal companion.
Reported on walnutacrescare.com · source dated April 21, 2014.
Activities & the rhythm of a day (5)Activity types offered · Exercise or fitness program · Trips outside the home
Activity types offeredDancing · Listening to music · Companionship · Conversation · Planned activity programs · Residents are encouraged to join in playing music · and 3 more
Dancing · Listening to music · Companionship · Conversation · Planned activity programs · Residents are encouraged to join in playing music · Join in · Dancing or just listening to music · Planned activity programs including outings — reported on walnutacrescare.com · source dated June 17, 2014.
Exercise or fitness programDaily exercise time · Exercise and activity programs
Daily exercise time — reported on walnutacrescare.com · source dated June 17, 2014.
Exercise and activity programs — reported on walnutacrescare.com · seen October 5, 2026.
Trips outside the home
Reported on walnutacrescare.com · source dated June 17, 2014.
Religious services at the home
Reported on walnutacrescare.com · seen October 5, 2026.
Religious services off site
Reported on walnutacrescare.com · source dated April 21, 2014.
Faith, culture & language (1)Religious observance supported
Religious observance supportedReligious beliefs and practices · Religious devotions · Their religious beliefs and practices · Religious activities
Reported on walnutacrescare.com · source dated April 21, 2014.
Pets, routines & independence (1)Residents may bring a pet
Residents may bring a petReported no
Reported on Caring.com · seen September 9, 2026.
Visiting & staying involved (5)How often the care plan is reviewed · Transport to medical appointments · Tour scheduling link
How often the care plan is reviewedOn change
Reported on walnutacrescare.com · source dated June 17, 2014.
Transport to medical appointments
Reported on walnutacrescare.com · seen October 5, 2026.
- Open on the website
Tour scheduling link
Reported on walnutacrescare.com · source dated February 2, 2015.
Neighborhood or area namedThe heart of Woodland Hills
Reported on walnutacrescare.com · source dated June 17, 2014.
Staff accompany residents to appointments
Reported on walnutacrescare.com · source dated June 17, 2014.
About the home (1)Brand or trade name
Brand or trade nameWalnut Acres Residential Care
Reported on walnutacrescare.com · seen October 5, 2026.
Where it is
22907 Oxnard Street, Woodland Hills, CA 91367Address from the public record · October 26, 2026. Confirm the entrance with the home before visiting.
Opening the neighborhood map…
- UCLA West Valley Medical CenterHospital · General acute care, on the state’s list1.6 mi
Straight-line distances; check the drive or the walk. Hospital: the nearest general acute care hospital on the state’s list (CDPH, September 16, 2026).
Open directionsThe state record
California inspects every licensed home and publishes what it found. A citation does not make a home unsafe, and an empty file does not make a home good.
CDSS public record, read October 26, 2026 · License #197601827 · See the state’s own record
The last 36 months — 3 of 7 documents
20261 state visit · 1 document
Jul 8, 2026Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Angela Barutyan arrived at the facility unannounced to conduct a required annual visit at 10:04AM. LPA met with staff and Licensee/Administrator Susan Caldwell who arrived shortly thereafter. Entrance interview conducted. Beginning at 10:06AM, the LPA, along with staff, toured the physical plant areas inside and outside to ensure there are no health and safety hazards and that facility is in compliance with Title 22 Regulations. The following was observed: KITCHEN/LAUNDRY: Kitchen appliances appeared clean and were in operable condition at time of visit. Facility had a sufficient supply of perishable and nonperishable food. Food labels were inspected and checked for expiration dates. Knives and sharps were stored locked in staff bathroom by kitchen. Cleaning supplies, washer and dryer, and detergents were located in the locked laundry room adjacent to the kitchen. BEDROOMS: There are five (5) total bedrooms in the facility; four (4) are designated as private resident rooms and one (1) is a shared resident room. Bedrooms #1, #3, #4, and #5 have direct exits to the exterior. LPA observed resident bedrooms to be furnished appropriately with clean linens, appropriate furnishings, and sufficient lighting. LPA observed four (4) out of five (5) bedrooms equipped with surveillance cameras that do not record audio. Administrator indicated that the cameras were installed with resident/responsible party(ies)’ consent. Report Continued on LIC809-C. BATHROOMS: There are five (5) total bathrooms; four (4) are for resident use and one (1) is kept locked for staff use and medication/sharps storage. LPA observed resident restrooms equipped with grab bars and slip-resistant surfaces. Hot water temperatures were tested in resident restrooms and measured between 106.7-114.4 degrees Fahrenheit, which is within the required range. COMMON AREAS: This includes the living room, dining room, den, and sitting room areas. LPA observed common areas to be clean and properly furnished at the time of the visit. LPA observed surveillance cameras in common rooms which do not record audio. Fireplace in the living room was adequately screened. The facility smoke alarm system is hard wired; the combination smoke and carbon monoxide detectors were tested and operable at the time of the visit. The fire extinguishers were fully charged and last serviced 05/21/2026. LPA observed required postings upon entry. OUTDOOR SPACE/GARAGE: The backyard has covered patio areas with patio furniture including tables and chairs for resident use. All passageways were clear and free of obstruction. There were no bodies of water on the premises. LPA observed a guest house in the backyard where Licensee/Administrator lives. LPA observed the front gate to be unlocked and self-latching, as is required. The detached locked garage is used as the facility office. MEDICATION REVIEW: At 10:45AM, LPA reviewed medications for two (2) residents. Medications were centrally stored and locked in the staff bathroom by the kitchen. All medications including PRNs were labeled, stored, and locked inaccessible to residents. Medications were properly documented and logged. No errors observed during the medication review. RECORD REVIEW: Beginning at 11:12AM, LPA reviewed six (6) out of six (6) resident files and four (4) personnel files for documents including but not limited to: medical records, care plans, resident Admission Agreement, TB test, health screening, staff training, first aid certification, and fingerprint clearance. All resident and personnel files were in order. INFECTION CONTROL/EMERGENCY DISASTER PLANNING: During today’s visit, the LPA reviewed the facility's infection control policy and emergency disaster plan. Emergency disaster plan is updated annually as required and emergency disaster drills are conducted quarterly as is required, with the last drill conducted on 05/05/2026. All documents reviewed were updated and in compliance. No citations were issued at this time. Exit interview conducted. A copy of the report was issued.the state’s words, verbatim · CDSS document, Jul 8, 2026
The state marks this report as 5 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.
20251 state visit · 1 document
Jun 6, 2025Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Angela Barutyan arrived at the facility unannounced to conduct a required annual visit at 9:50AM. LPA met with Licensee/Administrator Susan Caldwell. Entrance interview conducted. Beginning at 9:52AM, the LPA, along with Administrator toured the physical plant areas inside and outside to ensure there are no health and safety hazards and that facility is in compliance with Title 22 Regulations. The following was observed: KITCHEN/LAUNDRY: Kitchen appliances appeared clean and were in operable condition at time of visit. Facility had a sufficient supply of perishable and nonperishable food. Food labels were inspected and checked for expiration dates. Knives and sharps were stored locked in staff bathroom by kitchen. Cleaning supplies, washer and dryer, and detergents were located in the locked laundry room adjacent to the kitchen. BEDROOMS: There are five (5) total bedrooms in the facility; four (4) are designated as private resident rooms and one (1) is a shared resident room. Bedrooms #1, #3, #4, and #5 have direct exits to the exterior. LPA observed resident bedrooms to be furnished appropriately with clean linens, appropriate furnishings, sufficient lighting, and equipped with functioning auditory exit alarms. BATHROOMS: There are five (5) total bathrooms; four (4) are for resident use and one (1) is kept locked for staff use and medication/sharps storage. LPA observed resident restrooms equipped with grab bars and slip-resistant surfaces. Hot water temperature was measured in resident bathrooms and were within the required range. Report Continued on LIC809-C. COMMON AREAS: This includes the living room, dining room, den, and sitting room areas. LPA observed common areas to be clean and properly furnished at the time of the visit. LPA observed surveillance cameras in common room which do not record audio. Fireplace in the living room was adequately screened. LPA observed a storage space closet in hallway containing clean linens for resident use. The facility smoke alarm system is hard wired; the combination smoke and carbon monoxide detectors were operable at the time of the visit. The fire extinguishers were fully charged and last serviced 03/26/2025. LPA observed required postings upon entry. OUTDOOR SPACE/GARAGE: The backyard has covered patio areas with patio furniture including tables and chairs for resident use. All passageways were clear and free of obstruction. There were no bodies of water on the premises. LPA observed a guest house in the backyard where Licensee/Administrator lives. LPA observed the front gate to be unlocked and self-latching, as is required. The detached locked garage is used as the facility office. RECORD REVIEW: Beginning at 10:30AM, LPA reviewed six (6) out of six (6) resident files and three (3) personnel files for documents including but not limited to: medical records, care plans, resident Admission Agreement, TB test, health screening, staff training, first aid certification, and fingerprint clearance. All resident and personnel files were in order. MEDICATION REVIEW: At 11:47AM, LPA reviewed medications for two (2) residents. Medications were centrally stored and locked in the staff bathroom by the kitchen. All medications including PRNs were labeled, stored, and locked inaccessible to residents. PRNs have physicians order and authorization letter on file. Medications are labeled and were checked for expiration dates. At 12:14PM, LPA observed a label for Resident #1 (R1)’s Pantoprazole 40mg originally instructing to take at evening but was crossed out by staff and altered to take at morning before breakfast. Administrator stated that staff were instructed by the prescribing doctor but could not provide a written order for the change in instruction. Administrator contacted the prescribing doctor and pharmacy requesting a written order for the change. At 12:44PM, LPA observed as needed Acetaminophen 650 mg for Resident #2 (R2) that expired 03/30/2025. Administrator contacted the prescribing pharmacy for a new cycle. Report Continued on LIC809-C. INFECTION CONTROL/EMERGENCY DISASTER PLANNING: During today’s visit, the LPA reviewed the facility's infection control policy and emergency disaster plan. Emergency disaster plan is updated annually as required and emergency disaster drills are conducted quarterly as is required, with the last drill conducted on 04/25/2025. All documents reviewed were updated and in compliance. The following deficiency was observed (See LIC 809-D) and cited from the California Code of Regulations, Title 22. Administrator was informed that failure to correct deficiency may result in civil penalties. Exit interview was conducted. A copy of the report and appeal rights were provided.the state’s words, verbatim · CDSS document, Jun 6, 2025
The state marks this report as 6 pages; the online copy we transcribed has 5. You can request the full file from the county licensing office.
20241 state visit · 1 document
Jul 19, 2024Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Angela Barutyan arrived at the facility unannounced to conduct a required annual visit at 9:01AM. LPA met with Licensee/Administrator Susan Caldwell. Entrance interview conducted. Beginning at 9:03AM, the LPA, along with Licensee/Administrator toured the physical plant areas inside and outside to ensure there are no health and safety hazards and that facility is in compliance with Title 22 Regulations. The following was observed: Fire extinguishers are fully charged and recently serviced on 04/02/2024. Hardwired combination smoke and carbon monoxide detectors were tested at 09:43AM and were not operating, however, staff changed batteries at 9:46AM and all were functional at the time of the visit after staff changed the battery. LPA observed exit alarms by doors but were not able to be turned on. BEDROOMS: There are 5 (five) total bedrooms in the facility; 4 (four) are designated as private resident rooms and 1 (one) is a shared resident room. Bedroom #1 is single occupancy with no private bathroom and an exit to the exterior. Bedroom #2 is single occupancy with no private bathroom and no exit to the exterior. Bedroom #3 is a shared room containing two beds, two closet spaces with outdoor access and a shared bathroom. Bedroom #4 is single occupancy with a private bathroom and a direct exit to the exterior. Bedroom #5 is single occupancy with a private bathroom and a direct exit to the exterior. All resident rooms are set up with beds, night stands, lamps, chests of drawers, chairs and closet space. The beds are furnished with box springs, comfortable mattress and clean linens; which includes, a mattress pad, top and bottom linens, pillowcases, blanket (if needed) and a bedspread. Lighting in the rooms appeared adequate. The bedrooms were large enough to allow for easy passage. All resident rooms were observed to be furnished appropriately with clean linens, appropriate furnishings and sufficient lighting. Report Continued on LIC 809-C BATHROOMS: There are 5 (five) total bathrooms. 4 (four) bathrooms are for resident use and 1 (one) is kept locked for staff use and medication storage. Knives and sharps are stored locked in staff bathroom by the kitchen. Restrooms were observed to contain nonskid surfaces. Grab bars by the showers and toilets were observed in the bathrooms. The water temperature was measured in 2 (two) resident bathrooms and measured between 111.1 and 116.6 degrees Fahrenheit, which is within the required range. LPA observed a storage space closet in hallway containing clean linens for resident use. COMMON AREAS: This includes the living room, dining room, den, and sitting room areas. LPA observed common areas to be clean and properly furnished at the time of the visit. LPA observed surveillance cameras in common room which do not record audio. OUTDOOR SPACE: The backyard has covered patio areas with patio furniture including tables and chairs for resident use. All passageways were observed to be clear. There were no bodies of water on the premises. LPA observed a guest house in the backyard where Licensee/Administrator lives. LPA observed the front gate to be unlocked and self-latching, as is required. KITCHEN: Kitchen was observed to be clean. Kitchen appliances appeared to be in operable condition. The facility has a sufficient supply of seven (7) days non-perishable and two (2) days perishable food. Cleaning supplies, washer and dryer, and detergents are located in the locked laundry room adjacent to the kitchen. At 9:12AM, LPA observed 6 (six) cans of expired garbanzo beans dating between April to May 2024 in the hallway pantry. At 9:18AM, LPA observed a bag of expired lettuce dated 07/09/2024 and mayonnaise dated 07/14/2024 in the kitchen refrigerator. Staff discarded all expired items immediately. GARAGE: A1:54PM, LPA toured the detached garage which has been converted to the facility office. The garage was free of obstructions. INFECTION CONTROL/EMERGENCY DISASTER PLANNING: During today’s visit, the LPA reviewed the facility's infection control practices and the facility's emergency disaster plan. The facility’s policies and procedures as it pertains to infection control are adequate. Emergency disaster plan is updated annually as required. Emergency disaster drills are not conducted quarterly, however, Licensee/Administrator conducted a fire drill at 11:50AM during the time of the visit. Report Continued on LIC 809-C RECORD REVIEW: LPA began record review at 9:53AM. LPA reviewed 5 (five) out of 5 (five) resident files and 5 (five) staff files for documents including, but not limited to: health screening, TB test, staff training records, fingerprint clearance, resident physician's report, needs and service appraisal, and personal rights. 3 (three) out of 5 (five) resident files and 4 (four) out of 5 (five) staff files were missing documents. MEDICATION REVIEW: Medications for 2 (two) residents were observed. All medications observed were labeled, stored, and properly documented at the time of the visit. During medication review around 12PM, LPA observed alterations to medication labels, which is not in compliance with federal regulations. INTERVIEWS: During today's visit, LPAs interviewed 1 (one) staff and 2 (two) residents. 1 (one) staff member was not associated with the facility and left premises, but Licensee/Administrator was able to associate staff during the time of the visit. During today's visit, LPA obtained a copy of the facility's liability insurance. Pursuant to Title 22, CA Code of Regulations, the following deficiencies were cited (refer to LIC 809-D). Civil penalty were issued in the amount of $500. Administrator was informed that failure to correct deficiencies may result in additional civil penalties. Exit interview conducted, report issued, and appeal rights provided.the state’s words, verbatim · CDSS document, Jul 19, 2024
The state marks this report as 11 pages; the online copy we transcribed has 6. You can request the full file from the county licensing office.
Earlier years2022 to 2023 · 4 documents
20232 state visits · 2 documents
Jul 25, 2023Facility evaluation reportCase Management - Annual ContinuationReport on file
Type of visit: Case Management - Annual Continuation
Licensing Program Analyst (LPA) Angel Ascencio arrived at the facility to conduct a required annual continuation visit. The LPA met with Administrator Susan Caldwell at approximately 1:20 p.m. and explained the reason for the visit. Medication Audit: During today's visit, LPA Ascencio conducted a medication audit review for 5 residents. Medication audit revealed that 3 out of 5 residents did not have some medication centrally stored in their record. Staff and Resident Interviews: Interviews were conducted with staff and resident beginning at 3:55 p.m. Interviews revealed understanding of regulations while interviews with residents revealed contentment at the facility. 1 citation a was issued during today's visit. The following deficiencies were observed (See LIC 809-D.) and cited from the California Code of Regulations, Title 22 and California Health and Safety Code. Failure to correct the deficiencies may result in civil penalties. Exit interview conducted and copy of the report and appeal right were issued.the state’s words, verbatim · CDSS document, Jul 25, 2023
Jul 5, 2023Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Angel Ascencio arrived at the facility to conduct a required annual visit. The LPA met with Facility Administrator Susan Caldwell at approximately 9:40 a.m. and explained the reason for the visit. The LPA along with Administrator Caldwell toured the physical plant areas inside and outside at approximately 10:20 a.m., with Administrator Susan Caldwell., to ensure that there are no health and safety hazards. BEDROOMS: There are (5) bedrooms designated for resident use. Bedroom #1 is single occupancy with no private bathroom and an exit to the exterior. Bedroom #2 is single occupancy with no private bathroom and no exit to the exterior. Bedroom #3 is a shared room containing two beds, two closet spaces with outdoor access and a shared bathroom. Bedroom #4 is single occupancy with a private bathroom and a direct exit to the exterior. Bedroom #5 is single occupancy with a private bathroom and a direct exit to the exterior. All resident rooms are set up with beds, night stands, lamps, chests of drawers, chairs and closet space. The beds are furnished with box springs, comfortable mattress and clean linen; which includes, a mattress pad, top and bottom linens, pillowcases, blanket (if needed) and a bedspread. Lighting in the rooms appeared adequate. The bedrooms were large enough to allow for easy passage. BATHROOMS: Resident bathrooms are clean, sanitary, and in operating condition with grab bars and non-skid surfaces. The LPA observed sufficient amounts of soap and paper products. The bathrooms hot water measured between 108.5 degrees Fahrenheit and 117.0 degrees Fahrenheit. KITCHEN: Kitchen knives are stored in a locked cabinet in the kitchen. The supply of dishes, utensils, pots, pans and drink ware is adequate. The freezer was maintained at zero degrees Fahrenheit (0*F) and the refrigerator was maintained at 40*F. The supply of perishable and nonperishable food is adequate. Continued on LIC 809-C There are no pesticides (poisons) or toxins stored in any food storage area or preparation area with utensils. Appliances in the kitchen were clean and all appeared functional. Trash cans had tight fitting lids. Kitchen, laundry and house cleaning supplies are stored in a locked cabinet. No flies or other vermin were observed. COMMON SPACES: In the common areas, walls and flooring were checked for cleanliness and good condition. At the time of the visit, common seating area and dining room furniture was observed to be in good condition. Chairs were observed to be at least 6 (six) feet apart for social distancing. The LPA observed the required postings in the common hallway. Fire extinguishers were observed to be serviced within the last year. The facility smoke alarm system and carbon monoxide detector was tested and operated normally at the time of visit. Medications were observed to be locked in a cabinet in the kitchen and contained at least 30 days of worth of medication. The laundry room is located in a backroom by the kitchen. GARAGE: The LPA toured the detached garage which is used as the facility office. The garage was free of obstructions and the cabinets were properly secured at the time of the visit. BACKYARD: The backyard has a covered outdoor area equipped with furniture for resident use. Furniture was observed to be in good repair. There were no bodies of water noted. The LPA observed a locked shed in the backyard which was inaccessible to residents at the time of the visit. INFECTION CONTROL: During today’s visit, LPA Ascencio spoke with Administrator regarding the facility’s infection control practices. There is 1 entry into the facility. Upon entry, the facility has a central entry point for symptom screening. The LPA noted that the facility is allowing visitors for both indoor and outdoor visitation. The LPA observed an adequate supply of Personal Protective Equipment (PPE) and the facility is able to obtain additional supplies as needed. The facility’s cleaning protocol is sufficient. If needed, the facility has the capacity to designate a single isolation room if the facility has a confirmed case of COVID-19. The facility does not have a confirmed case of COVID-19 at this time. The facility’s policies and procedures as it pertains to infection control are adequate. Continued on LIC 809 - C The following deficiencies were observed (See LIC 809-D.) and cited from the California Code of Regulations, Title 22 and California Health and Safety Code. Failure to correct the deficiencies may result in civil penalties: - Starting at 11:35 a.m., during kitchen tour, LPA observed bleach in an unlocked kitchen cabinet under the sink accessible to residents. Staff secured items during tour. - Starting at 12:15 p.m., during staff file review, LPA observed Staff #1 (S1) not associated to facility. LPA spoke to Administrator and stated they should have been associated. LPA check on Guardian and did not observe S1 associated to the facility. Administrator submitted documentation to CCL. An immediate $500.00 civil penalty was assessed. - Starting at 12:20 p.m., during staff file review, LPA observed two (2) staff members not having their initial 40-hours of required training. - Starting at 3:02 p.m., during resident file review, LPA observed Resident #1 (R1) not have a current LIC 602 Physician's Report for 2023. Additionally, 6 out of 6 residents did not have a signed Appraisal/Needs and Service Plan signed by the representative. Due to time restrain, the LPA will continue the required annual at a later time. Exit interview conducted and a copy of the report and appeal rights were provided.the state’s words, verbatim · CDSS document, Jul 5, 2023
The state marks this report as 8 pages; the online copy we transcribed has 7. You can request the full file from the county licensing office.
20221 state visit · 2 documents
Jun 6, 2022Complaint investigation reportSubstantiated
Allegation investigated: Staff not wearing masks.
Licensing Program Analyst (LPA) Elsie Campos conducted an unannounced initial 10-day complaint visit to this facility. The LPA met with Administrator Susan Caldwell and explained the reason for the visit. During today’s visit, the LPA conducted a physical plant tour at 9:28 a.m. Continued on LIC 9099-C Substantiated Regarding the allegation: Staff not wearing masks. It was alleged that on 5/10/2022, a visitor came into the facility and observed that staff were not wearing face masks. During today’s visit, the LPA observed staff not wearing face masks at time of arrival. The LPA’s observation supported claims from a credible witness that staff are not wearing masks when in close contact with residents. The LPA discussed masking guidelines with Administrator Susan Caldwell. Staff did put masks on immediately upon the LPA’s observation. Based on the investigation, there is sufficient evidence to support the claim that staff were not wearing the required personal protection equipment (PPE). This allegation is deemed Substantiated at this time. Per the California Code of Regulations, Title 22, Division 6, Chapter 8, the following deficiencies were observed and cited during the visit (See 9099-D). Exit interview conducted. A copy of the report was provided.the state’s words, verbatim · CDSS document, Jun 6, 2022 · control 29-AS-20220603152736
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87467(f)(2) · Plan of correction due date: Jun 10, 2022
87467 (f)(2) Basic Services. Basic services shall at a minimum include: (2) Safe and healthful living accommodations and services, as specified in Section 87307, Personal Accommodations and Services. This requirement is not met as evidenced by: Based on evidence obtained, the licensee did not comply with the section cited above, as all staff were observed without their masks as required, which poses a potential health and safety risk to residents in care.the state’s words, verbatim · CDSS document, Jun 6, 2022
Plan of correction: The Administrator agreed to do the following: 1. Reinforce the visitation policies and procedures with staff, specifically highlighting the mask-wearing policy. Inform the LPA when this has taken place, but no later than 6/10/2022.
Jun 6, 2022Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Elsie Campos arrived at the facility to conduct a required annual visit. This annual had a specific emphasis on infection control practices and procedures. The LPA met with Facility Administrator Susan Caldwell at approximately 9:15 a.m. and explained the reason for the visit. The LPA toured the physical plant areas inside and outside at approximately 9:28 a.m., with Administrator Susan Caldwell., to ensure that there are no health and safety hazards. BEDROOMS: There are (5) bedrooms designated for resident use. Bedroom #1 is single occupancy with no private bathroom and an exit to the exterior. Bedroom #2 is single occupancy with no private bathroom and no exit to the exterior. Bedroom #3 is a shared room containing two beds, two closet spaces with outdoor access and a shared bathroom. Bedroom #4 is single occupancy with a private bathroom and a direct exit to the exterior. Bedroom #5 is single occupancy with a private bathroom and a direct exit to the exterior. The facility has furnished each room with clean linens, appropriate furnishings, and sufficient lighting for resident use. BATHROOMS: Resident bathrooms are clean, sanitary, and in operating condition with grab bars and non-skid surfaces. The LPA observed sufficient amounts of soap and paper products however (1) bathroom was not restocked at the time of observation. The administrator stocked the bathroom immediately upon observation. Bathroom hot water measured between 110.3 degrees Fahrenheit and 114.4 degrees Fahrenheit between 9:32 a.m. and 9:50 a.m. storage space closet in hallway was observed at 9:36 a.m. containing clean linens for resident use. Continued on LIC 809-C KITCHEN/LAUNDRY: At 9:40 a.m., the LPA toured the Kitchen and Laundry area. Appliances were clean, sanitary and in operable condition. The facility has a sufficient supply of perishable and non-perishable foods. At approximately 9:41 a.m. knives were observed to be accessible in an unlocked kitchen cabinet and at approximately 9:45 a.m. knives were observed on a dish rack and accessible to residents in care. At approximately 9:42 a.m. the LPA observed a bottle of Ajax cleaning powder unlocked under the kitchen sink. The administrator confirmed that the knives were left out after it was used to prepare breakfast in the morning. The cabinets were unlocked because staff were actively using the kitchen. At the time of the LPA’s observation the kitchen was clean and unattended by staff. At approximately 9:43 a.m. the LPA observed the laundry closet containing detergent, cleaning supplies and disinfectants to be unlocked. The administrator was reminded by the LPA that cleaning supplies and knives should be inaccessible to residents and remain locked at all times. BACKYARD: At 9:53 a.m. the LPA toured the backyard area. The backyard has a covered outdoor area equipped with furniture for resident use. Furniture was observed to be in good repair. There were no bodies of water noted. The LPA observed a locked shed in the backyard which was inaccessible to residents at the time of the visit. HALLWAY: At approximately 9:43 a.m., the LPA observed a locked bathroom room in the kitchen hallway containing all centrally stored medications. Medications were observed to be locked and secured at the time of the visit. At 10:03 a.m. smoke and carbon monoxide detectors were observed in the hallway and throughout the facility. At 10:05 a.m. the administrator tested the fire alarm system and the LPA observed it to be operating appropriately in all bedrooms and common areas at the time of the visit. The fire extinguisher was observed to be full and last serviced on 3/29/2022. Continued on LIC 809-C GARAGE: At approximately 10:10 a.m., the LPA toured the detached garage which is used as the facility office. The garage was free of obstructions and the cabinets were properly secured at the time of the visit. INFECTION CONTROL: Upon entry, the facility had a central entry point for symptom screening, temperature checks, and sanitation station. There was an adequate supply of Personal Protection Equipment (PPE) and the facility is able to obtain additional supplies as needed. The facility’s cleaning protocol is sufficient. If needed, the facility has the capacity to designate a single isolation room if the facility has a confirmed case of COVID-19. The facility does not have a confirmed case of COVID-19 at this time. The LPA conducted an unannounced initial 10-day complaint visit in conjunction with today's annual visit, complaint control number 29-AS-20220603152736 and cited for deficiency found regarding masking. The LPA reminded the Licensee that masking protocols are still in place including vaccination requirements, visitation, and testing protocols. An exit interview was conducted, and Plan of Corrections were reviewed and developed with the Licensee. A copy of this report, LIC 809-D, and Appeal Rights were discussed and provided to Administrator, whose signature on this form confirm receipt of these documents.the state’s words, verbatim · CDSS document, Jun 6, 2022
The state marks this report as 6 pages; the online copy we transcribed has 4. You can request the full file from the county licensing office.
6 of 6 beds were occupied at the June 6, 2022 state visit — a count on that day, not an opening.
License holder
Caldwell, Susan, licensed since 1998.
The state’s totals for this licenseSince 1998, as the state’s facility page counts them
- State visits on file
- 7
- Total complaints
- 1
- Substantiated allegations
- 1
- Type A citations
- 0
- Type B citations
- 1
These are the state’s own totals for this license since 1998, per CDSS records. The state counts them apart from the documents above, and they can differ from what those documents show; the documents say what each visit found. One complaint can contain several allegations.
Compare with homes the same size
| This home | Typical | |
|---|---|---|
| Type A citations | 0 | 0 |
| Type B citations | 1 | 0 |
| Substantiated allegations | 1 | 0 |
| Total complaints | 1 | 0 |
“Typical” is the statewide median for licensed homes this size. It does not adjust for years licensed, and older licenses have had more visits and reports. The median is across the 6,916 licensed small board-and-care homes (6 or fewer beds) in the state record. The figures compared are the state’s totals, not the documents.
What the state’s words mean
CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents stand in their place.
Frequently asked questions
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about Walnut Acres Residential Care
Is Walnut Acres Residential Care licensed?
The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.
How many residents is Walnut Acres Residential Care licensed for?
6 residents — a small home, per CDSS records as of October 26, 2026.
Has Walnut Acres Residential Care been cited?
0 Type A and 1 Type B citation since 1998, per CDSS records as of October 26, 2026. Those records count 7 state visits over the same years.
Is Walnut Acres Residential Care still open?
This license was on the CDSS roster as of November 11, 2026.
What does Walnut Acres Residential Care cost?
$5,000 a month to start is a Covelight estimate, likely $4,100–$6,150. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”
Covelight’s estimate starts from the rates 10 small homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Among 232 other homes of a similar licensed size across Los Angeles County that publish a starting rate, the middle half runs $4,000 to $6,151 a month, and the middle figure is $5,000 (n = 232 other homes publishing a starting rate).
Each of those is a home’s own published figure, gathered on its own date between September and October 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.
A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.
The price is made in the phone call. Nothing here is a quote, an offer or a discount.
A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.
Does Walnut Acres Residential Care take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
Who holds the license?
The license is held by Caldwell, Susan, per CDSS records as of October 26, 2026.
Is there a hospital nearby?
UCLA West Valley Medical Center is 1.6 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.
Can Walnut Acres Residential Care keep a resident on hospice?
Hospice care is approved on this license, covering up to 4 residents, per CDSS records as of October 26, 2026.
Walnut Acres Residential Care license and inspection record
- Name on the license: “WALNUT ACRES RESIDENTIAL CARE”, per the CDSS roster as of May 25, 2025.
- License #197601827. The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.
- Licensed for 6 residents — a small home, per CDSS records as of October 26, 2026.
- Licensed to Caldwell, Susan, per CDSS records as of October 26, 2026.
- First licensed in 1998, per CDSS records as of October 26, 2026.
- 7 state inspection visits since 1998, per CDSS records as of October 26, 2026.
- 0 Type A and 1 Type B citation on file since 1998, per CDSS records as of October 26, 2026. The same records count 7 state visits in that period.
- 1 complaint and 1 substantiated allegation on file since 1998, per CDSS records as of October 26, 2026. One complaint can carry several allegations.
- The most recent state visit on file is September 22, 2026, per CDSS records as of October 26, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Nearby
Other homes nearby
Licensed homes near this one in Los Angeles County, most information on file first. Every listed home appears on the same terms.
- Map
Estimated starting rate
$5,550 a month to start
Covelight estimate · likely $4,550–$6,850On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Estimated starting rate
$5,200 a month to start
Covelight estimate · likely $4,050–$6,600On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Estimated starting rate
$5,600 a month to start
Covelight estimate · likely $4,600–$6,900On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Estimated starting rate
$5,550 a month to start
Covelight estimate · likely $4,550–$6,800On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Estimated starting rate
$5,350 a month to start
Covelight estimate · likely $4,400–$6,600On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Estimated starting rate
$5,600 a month to start
Covelight estimate · likely $4,600–$6,900On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Bedridden: on the state record
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