Welcome Home - Castro Valley

Type of visit: Required - 1 Year

On 03/19/2026 at 9:50 AM Licensing Program Analyst (LPA) Ardalan Gharachorloo arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Care Staff, Jodel La Roza and explained the purpose of the visit. Administrator Steve Chou was not available during the visit. LPA toured facility including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 73 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 106.6 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of non-perishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 03/09/2026. Emergency Disaster Plan was last posted on 12/01/2025. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 12/01/2025. LPA reviewed 5 residents records and 5 staff records; all were complete. LPA also reviewed a sample of resident’s medications. The following documents were reviewed during the visit:LIC 308 Designation of Administrative Responsibility, LIC 500 Personnel Report, LIC 610E Emergency Disaster Plan, Liability Insurance, and Current Administrator’s Certificate. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Mar 19, 2026

The state marks this report as 5 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.

Type of visit: Required - 1 Year

On 3/19/2025 at 9:40 AM, Licensing Program Analyst (LPA) Ardalan Gharachorloo arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Facility Manager, Steve Chou and explained the purpose of the visit. At 10:55 AM, Facility Manager, Steve Chou arrived at the facility. LPA toured the facility including but not limited to 10 bedrooms, bathrooms, kitchen, common area and backyard. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 70 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 115.2 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of non-perishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 03/13/2025 Emergency Disaster Plan was last posted on 02/12/2025. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 01/18/2025. At 12:05 PM, LPA reviewed 6 staff records. At 12:40 PM, LPA reviewed 5 resident records. Resident records and staff records were all complete. At 1:10 PM, LPA also reviewed a sample of resident’s medications. The following documents were reviewed during the inspection:LIC 500 Personnel Report, LIC 610E Emergency Disaster Plan, Liability Insurance, and Current Administrator’s Certificate's renewal documents. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Mar 19, 2025

Type of visit: Required - 1 Year

On 04/16/2024 at 9:00 AM, Licensing Program Analysts (LPAs) K. Nguyen and A. Gharachorloo arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with facility manager, Steve Chou and explained the purpose of the visit. LPAs toured facility with Steve including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 10 bedrooms which 10 bedrooms are occupied by the residents and 4 bedrooms are occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 70 degrees Fahrenheit. LPAs observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 113.2 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 03/01/2024. Emergency Disaster Plan was last posted on 3/28/2023. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 10/17/2023. At 1:00pm, LPAs reviewed 5 residents records. At 10:30 am, LPAs reviewed 4 staff records and 4 of 4 have current first aid training and associated to the facility. At 11:05 am, LPAs reviewed a sample of resident’s medications. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Apr 16, 2024