Mount San Antonio Gardens is a continuing-care retirement community in Pomona, Los Angeles County, California — state license #191500496, licensed for 520 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 15 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 14, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 15 times and filed 15 documents. The most recent — a complaint investigation report on May 14, 2026 — closed with the state’s outcome word: “Unfounded.”
The state's published file for this home includes 4 documents with transcribed findings, dated December 20, 2021 to May 14, 2026. 4 of the 4 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (3). 4 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 14, 2026Unfounded
Allegation investigated: Facility is in financial distress. Licensee misrepresented their financial obligations under law. Facility did not raise rates in accordance with the applicable statutes.
Licensing Program Analysts (LPA) Nune Margaryan conducted an unannounced subsequent complaint visit to deliver complaint findings regarding the allegations listed above. LPA Margaryan met with Assistant Director Lindsay Mullen and Chief Operating Officer Lisa Atilano and explained the purpose of visit. This complaint is assigned, investigated, and completed by the Continuing Care Contracts Bureau. The initial visit was conducted by LPA Elizabeth Irra on 04/03/25. During the initial visit, LPA Irra obtained a copy of the resident and staff rosters and documents related to this complaint. Continue 9099C Unfoundedthe state’s words, verbatim · CDSS document, May 14, 2026 · control 28-AS-20250325170056
Feb 12, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 10, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 4, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 6, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 11, 2024Unsubstantiated
Allegation investigated: Staff did not ensure to provide a safe environment in the dining room
Licensing Program Analyst (LPA) Mary Flores conducted an unannounced complaint investigation visit regarding the above allegation. LPA met with Joyce Frempong and explained the reason for the visit. The investigation consisted of the following: LPA requested a copy of staff and resident roster. LPA interviewed 8 residents and 6 staff and conducted a tour of the dining room. The investigation revealed the following: Regarding allegation: Staff did not ensure to provide a safe environment in the dining room. It is alleged residents had hot coffee spill on them due to coffee cup lids not fitting properly. During tour of the dining room, LPA observed a coffee station, which provides disposable cups and lids next to their self-serve coffee machine. Staff place a lid over a coffee cup which closed and fit properly. Interviews conducted revealed 8 out of 8 residents stated they feel safe at the facility, facility provides a safe environment throughout, and in the dining room. (CONTINUED ON LIthe state’s words, verbatim · CDSS document, Jun 11, 2024 · control 28-AS-20240603153809
Jan 25, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 23, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 21, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 20, 2023Unsubstantiated
Allegation investigated: Facility is retaining a resident with a higher level of care needs. Staff are not ensuring that resident is eating properly.
Licensing Program Analyst (LPA) Jose Villalobos conducted an unannounced initial complaint investigation visit for the allegations above. LPA met with Administrator Joyce Frempong and the purpose of the visit was discussed. On todays visit, LPA Villalobos toured the physical plant, interviewed staff #1-#6 (S1-S6) and residents #1-#10 (R1-R10). LPA reviewed and collected documents from R1's file, the food menu, and the staff and resident roster. The investigation revealed the following: In regards to the allegation "Facility is retaining a resident with a higher level of care needs." it was alleged that R1 is not having their needs met by the facility as their clothes are not fitting and staff are not caring for R1.... Continued on LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 20, 2023 · control 28-AS-20231116170559
Year-by-year trend
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Is Mount San Antonio Gardens licensed?
Yes — Mount San Antonio Gardens is a licensed continuing-care retirement community in Pomona (Los Angeles County): California license #191500496, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 520 residents. State records list 15 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated May 14, 2026, was marked “Unfounded” by the state.
Can Mount San Antonio Gardens care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Mount San Antonio Gardens with clearances for wheelchair / non-ambulatory; it does not list dementia / memory care, hospice care, and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordOAKTREE LODGE ASSISTED LIVING DELAYED EGRESS NON-AMB. TAYLOR VILLA ASSISTED LIVING MEMORY CARE 10 NON-AMB. HARRISON VILLA ASSISTED LIVING 10 NON-AMB. ADDITIONAL INDEPENDENT LIVING BUILDINGS ON SITE. LODGE-DELAYED EGRESS.TAYLOR VILLA DELAYED EGRESS FOR 10 NON-AMBULATORY
How much does Mount San Antonio Gardens cost?
California's public licensing record does not include Mount San Antonio Gardens's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Mount San Antonio Gardens accept Medi-Cal or the Assisted Living Waiver?
Mount San Antonio Gardens is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
422 of 520 beds occupied (81%) when the state visited on May 14, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Mount San Antonio Gardens?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 15 state visits and 15 dated documents since 2021 for Mount San Antonio Gardens; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 14, 2026, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 15 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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(909) 624-5061Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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