Divine Mercy Care Homes

Type of visit: Required - 1 Year

On 03/04/26, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct an annual visit. LPA introduce self, stated the purpose of the visit and requested to meet with Administrator. LPA met with designee Virginia Ramos. Administrator Neil Orillosa was called and stated unable to attend meeting. Administrator authorized staff (S1) Rachel Gamet to sign reports for the visit. LPA toured facility with S1. The facility was observed to be at a comfortable temperature, clean, in good repair, and no passageway obstructions or fire hazards were observed inside or outside. Chemicals were observed unlocked under kitchen sink. Medications were observed locked in kitchen shelf. All residents MARS were reviewed and medications were checked. Fire extinguisher was observed with a service date: 03/31/25. An adequate supply of perishable and non-perishable food was observed. Refrigerator temperature is maintained at 40 degrees F and freezer at 0 degrees F. Cleaning supplies and chemicals stored and unlocked under kitchen sink. Sharps observed locked in kitchen shelf. Extra linens and towels were observed. All bedrooms were observed with adequate lighting. LPA observed to hospice residents lying in bed with full rail. The bathrooms were toured and observed operational during inspection. Hot water temperature was tested at 105.2 degree F in hall bathroom and 107.2 degree F in shared master bathroom. Outside of facility toured and observed to be free of debris. Adequate outdoor seatings available for clients. Side gate observed self-latching and self-closing. All residents and a sample of staff files were reviewed. A deficiency is being cited, per California Code of Regulations, Title 22, Division 6, see attached Lic 809D. Exit Interview conducted. LPA received copies of Lic 308, Lic 500, Lic 610E, and current liability insurance to CCL by 03/10/26. POC was discussed with Administrator via telephone. A copy of this report and appeal rights were provided to Administrator via email as requested.the state’s words, verbatim · CDSS document, Mar 4, 2026

Type of visit: Required - 1 Year

On 03/20/25, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct an annual visit. introduce self, stated the purpose of the visit and requested to meet with Administrator. LPA met with designee Virginia Ramos. Administrator Neil Orillosa was called and stated unable to attend meeting. LPA met with designee Virginia Ramos. LPA observed four residents in the common area. LPA toured facility with designee and staff 2. The facility was observed to be at a comfortable temperature, clean, in good repair, and no passageway obstructions or fire hazards were observed inside or outside. Refrigerator and kitchen pantry observed locked. Fire extinguisher was observed with a service date: 09/16/24. An adequate supply of perishable and non-perishable food was observed. Refrigerator temperature is maintained at 33 degrees F and freezer at -12 degrees F. Medications were observed locked kitchen shelves. MARS were reviewed and medications were checked. Cleaning supplies and chemicals stored and locked under kitchen sink. Sharps observed locked in kitchen shelf. Extra linens were observed. All bedrooms were observed to have the required furnishings and with adequate lighting. LPA observed to hospice residents lying in bed with full rail. The bathrooms were toured and observed operational during inspection. Hot water temperature was tested at 114 degree F in hall bathroom and 114.1 degree F in shared master bathroom. Outside of facility toured and observed to be free of debris. Adequate outdoor seatings available for clients. Side gate observed self-latching and self-closing. Smoke detectors and carbon monoxide were observed operational during visit. Half of residents’ files and a sample staff file were reviewed to have all required documents. A deficiency is being cited, per California Code of Regulations, Title 22, Division 6, see attached Lic 809D. Exit Interview conducted. LPA received copies of Lic 308, Lic 500, Lic 610E, current liability insurance, theft and lost policies and procedure to CCL by 03/26/25. A copy of this report and appeal rights was provided to Administrator, whose signature confirms received of this report.the state’s words, verbatim · CDSS document, Mar 20, 2025

The state marks this report as 5 pages; the online copy we transcribed has 4. You can request the full file from the county licensing office.

Type of visit: Prelicensing

On 03/26/24, Licensing Program Analyst (LPA) M. Yang conducted an announced Pre-licensing and Component III inspection. LPA introduced self, stated the purpose of the visit, and was granted entry into the facility. LPA met with Neil Orillosa, Licensee. The facility is 3 bedroom and 2 bathroom home. Fire clearance was granted for 4 Non-Ambulatory and 2 bedridden for total of 6 capacity. All six residents were present during this inspection. LPA toured the facility with Licensee. Facility temperature is set to 74 degrees F. Common areas were furnished and had adequate seating and lighting available. A fire extinguisher was observed and has a service date of 01/19/24. LPA observed a 2-day supply of perishable foods and a 7 day supply of non-perishable foods.Knives were observed to be locked and secured in kitchen shelf. Medications were kept locked and inaccessible to residents in care in kitchen shelves. First aid kit was observed and contained all required items. Kitchen was toured and observed to have dishes, plate, and utensils. Refrigerator temperature maintained at 40 degrees F and freezer temperature at 0-degree F. Cleaning supplies and chemicals were observed locked under kitchen sink. Washer and dryer observed operational during inspection. LPA observed an extra supply of bed linens and personal hygiene products. Bedrooms were observed to have required furnishings. All bathrooms are observed with securely fastened grab bars and non-skid mat. Hot water measured range between 115.7 degrees F and 115.3 in shared master bathroom and 111.7 degrees F in bathroom. Outside of facility toured. Exterior toured and LPA observed side gate to be self-closing and self-latching. Outdoor seatings observed available for residents. Sample of residents and staff records were reviewed and observed to have required documents. Smoke detectors and carbon monoxide detectors were observed to be operational during this inspection. Component III was conducted during today's pre-licensing visit. I have found that the applicant has met all pre-licensing requirements. LPA will submit documentation to CAB in Sacramento for final review prior to license being issued.the state’s words, verbatim · CDSS document, Mar 26, 2024

Type of visit: Office

Facility Type: RCFE Application Type: CHOW Capacity: 6 Census (if any clients in care): 6 COMP II Participants: Neil Orillosa (Corporate Board Member & Administrator) Interview Method: Virtual interview via Microsoft Teams On February 26, 2024, applicant/administrator participated in COMP II. Identification of the applicant and administrator was verified through interview questions based on photo ID and other identifying personal information. During COMP II, applicant and administrator confirmed that they have read and understand community care facility licensing laws included in the Health and Safety Codes and the California Code of Regulations Title 22. Signed LIC 809 with copy of photo ID have been obtained. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Admission Policies 3. Staffing requirements & Training 4. Restrictive/Prohibited Health Conditions 5. General provisions 6. Emergency Preparedness 7. Complaints & Reporting 8. Pre-licensing readinessthe state’s words, verbatim · CDSS document, Feb 26, 2024