Ivy Park At Seven Oaks

On 07/01/25, Licensing Program Analyst (LPA) M. Yang arrived unannounced to delivered complaint findings. LPA met with Administrator Pamela Bradley. During the course of the investigation, the department conducted interviews, toured the facility, and reviewed records. The department observed all nonambulatory and bedridden female residents’ room in memory care were locked and inaccessible to other residents. Staff and residents were able to exit bedrooms. Staff were observed responded to call pendant timely pulled. Based on observation, the preponderance of evidence standard has not been met, therefore, the above allegations are found to be UNSUBSTANTIATED. An exit interview was conducted. A copy of this report was provided to the Administrator, whose signature on this form confirms receipt of this report. UnsubstantiatedRead the full finding— CDSS inspection report, July 1, 2025 · control 24-AS-20250606141950

On 06/16/25, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct subsequent complaint investigation and delivered complaint findings. LPA met with Administrator Pamela Bradley. During the course of the investigation, the department conducted interviews, toured the facility, and reviewed records. Based on interviews conducted, staff was alleged yells at resident, the preponderance of evidence standard has not been met, therefore, the above allegation is found to be UNSUBSTANTIATED. An exit interview was conducted. A copy of this report was provided to the Administrator, whose signature on this form confirms receipt of this report. UnsubstantiatedRead the full finding— CDSS inspection report, June 16, 2025 · control 24-AS-20250425092125

On 01/15/25, Licensing Program Analyst (LPA) M. Yang arrived unannounced to delivered complaint findings on the above allegations. LPA introduced self, stated the purpose of the visit and met with Administrator Pamela Bradley and Memory Care Director Mikayla Goulart . During the course of the investigation, records were received, interviews were conducted, and facility was toured. Interviews conducted with residents who confirms staff provided care for residents. Staff changes resident’s brief when needed. Based on records review and interviews conducted, there was insufficient evidence to prove or disprove that staff did not seek medical attention to resident in a timely matter. Therefore, preponderance of evidence standard has not been met, therefore, the above allegations are found to be UNSUBSTANTIATED. An exit interview was conducted. A copy of this report was provided to the Administrator, whose signature on this form confirms receipt of this report. UnsubstantiatedRead the full finding— CDSS inspection report, January 15, 2025 · control 24-AS-20241213083504

On 11/06/24, Licensing Program Analyst (LPA) M. Yang arrived uannounced to deliver findings on the above allegation. LPA introduce self, stated the purpose of the visit, and met with Health Service Director Annette Eggleston, who stated Administrator Pamela Bradley is unavailable to attend meeting. The department conducted interviews and received copies of records. The facility followed the resident request which was signed and selected by R1, POLST and to attempt CPR unless doctor stated otherwise. Therefore, the allegation above is founded to be UNFOUNDED, meaning they were false, could not have happened, and/or are without reasonable basis. We have therefore dismissed the complaint. An exit interview was conducted. A copy of this report was provided to Health Service Director, whose signature confirms received of this report. UnfoundedRead the full finding— CDSS inspection report, November 6, 2024 · control 24-AS-20241024161314

On 10/23/24, Licensing Program Analyst (LPA) M. Yang arrived unannounced to deliver complaint findings on the above allegation. LPA introduced self, stated the purpose of the visit and met with Administrator Pamela Bradley. During the course of the investigation, the Department conducted interviews, reviewed records and tour the facility. Based on interviews and records reviewed, the resident is ambulatory who has a history of falls, therefore there was insufficient evidence to prove or disprove that the resident received injuries while in care. The above allegation is found to be UNSUBSTANTIATED. An exit interview was conducted, and a copy of this report was provided to the Administrator, whose signature confirms received of this report. UnsubstantiatedRead the full finding— CDSS inspection report, October 23, 2024 · control 24-AS-20240909162928

On 11/09/23, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct a subsequent complaint visit and deliver finding on the above allegation. LPA introduced self, announced the purpose of the visit, and met with Administrator Pamela Bradley. During the course of the investigation, interviews were conducted, and records were reviewed. Staff were present and intervene to stop the physical altercation between R1 and R2. Based on records reviewed and interviews which were conducted, the preponderance of evidence standard has not been met, therefore, the above allegation is found to be UNSUBSTANTIATED. An exit interview was conducted. A copy of this report was provided to Administrator, whose signature on this report confirms receipt of this report. UnsubstantiatedRead the full finding— CDSS inspection report, November 9, 2023 · control 24-AS-20231024142901

On 11/09/23, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct a subsequent complaint visit and deliver finding on the above allegation. LPA introduced self, announced the purpose of the visit, and met with Administrator Pamela Bradley. During the course of the investigation, interviews were conducted, and records were reviewed. R1 had a doctor’s order for R1 to be hospitalized. R1’s doctor and R1’s family were working on an alternative placement. Placement was found for R1. Based on records reviewed and interviews which were conducted, the preponderance of evidence standard has not been met, therefore, the above allegation is found to be UNSUBSTANTIATED. An exit interview was conducted. A copy of this report was provided to Administrator, whose signature on this report confirms receipt of this report. UnsubstantiatedRead the full finding— CDSS inspection report, November 9, 2023 · control 24-AS-20231024161209

On 11/01/23, Licensing Program Analyst (LPA) M. Yang arrived unannounced to deliver finding on the above allegation. LPA introduced self, announced the purpose of the visit, and met with Health Service Director (HSD) Annette Eggleston. During the course of the investigation, interviews were conducted and records were reviewed. Interviews were conducted and records reviewed confirm R1’s son requested the facility to deny the resident back to the facility from the hospital. Based on records reviewed and interviews which were conducted, the preponderance of evidence standard has not been met, therefore, the above allegation is found to be UNSUBSTANTIATED. An exit interview was conducted. A copy of this report was provided to the HSD, whose signature on this report confirms receipt of this report. UnsubstantiatedRead the full finding— CDSS inspection report, November 1, 2023 · control 24-AS-20230928144808

On 07/24/23, Licensing Program Analyst (LPA) M. Yang arrived unannounced and conducted an initial complaint investigation. LPA met with Administrator/ Executive Director Pamela Bradley. LPA discussed the allegation and finding with Administrator. The allegation that staff refused to allow resident to return to facility after hospital stay was addressed on a case management on 07/18/23. This complaint is SUBSTANTIATED for the record and was cited under California Code of Regulations, Title 22, Division 6, Chapter 6 on 07/18/23 during case management visit. An exit interview was conducted. A copy of this report was provided to Administrator, whose signature confirms receipt of this report. SubstantiatedRead the full finding— CDSS inspection report, July 24, 2023 · control 24-AS-20230719162657

On 3/6/23, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct an initial 10-day inspection. LPA introduced self, stated the purpose of the visit and met with Administrator/ Executive Director Pamela Bradley. During the course of the investigation, LPA received copy of records, toured the facility and conducted interviews. Facility pendant alarm were not working on 02/23/23. Facility notified alarm vender and supervisors immediately. The residents were notified the same day of the alarm system not working on 2/23/23. A written notification was sent to the residents’ responsible party and residents on 2/27/23. Based on the observation, records reviewed, and interviews that were conducted the above allegation is founded to be UNSUBSTANTIATED due to facility has notified the resident within 24 hours of the alarm system not working and took the proper measure to ensure the safety of the residents. An exit interview was conducted, a copy of this report was provided via emRead the full finding— CDSS inspection report, March 6, 2023 · control 24-AS-20230228141933

On 3/6/23, Licensing Program Analyst (LPA) M. Yang arrived unannounced to deliver complaint finding on the above allegation. LPA introduced self, stated the purpose of the visit, and met with Administrator/ Executive Director Pamela Bradley. During the course of the investigation record were reviewed and interview were conducted. Admission agreement was not updated to reflect the hours of one-on-one that the resident needed. The total charges that the facility was providing the responsible party did not agree nor sign to the charges. In additional there is no updated physician report or assessment that the resident needed a 24 hour one-on-one care. Based on record reviewed and interview conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Under California Code of Regulations, Title 22, are being cited on the attached LIC 9099D. Plan of correction was discussed. An exit interview was conducted, and a copy of this reRead the full finding— CDSS inspection report, March 6, 2023 · control 24-AS-20230217121216