Aguilar Manor

Allegation investigated: Personal Rights

Approximately 11:00AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to conduct an investigation into the above allegation. LPA met with Licensee Stiivi Aguilar, interviewed residents and reviewed records. Based on interviews conducted and records reviewed, LPA was not able to find evidence to support the allegation of a personal rights violation. Interviews conducted did not provide any details of problems at the facility. LPA was informed the staff are helpful and provide for the residents needs. LPA was informed there were no recent arguments in the facility and no one has complained of any injuries or mistreatment. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 29, 2026 · control 21-AS-20260422094313

Type of visit: Required - 1 Year

At approximately 10:30AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to conduct a Required-1 Year inspection. LPA met with Administrator Stiivi Aguilar and explained the purpose of the visit. Administrator certificate was current. At approximately 10:45AM, LPA toured the facility to ensure the health and safety of residents in care. The facility was observed to be at a comfortable temperature. Areas toured include but are not limited to resident rooms, common areas, bathrooms, kitchen, storage areas and back yard. LPA observed two of the three bathrooms have been refitted and are working well. Fire extinguishers were fully charged. Smoke detectors are all operational. Carbon Monoxide Detector was present. The common areas, bathrooms and kitchen were clean. All bedrooms had required furniture, bedding, and lighting. The kitchen contained cooking/dining equipment that was clean and orderly, utensils were present. Food appears to be stored and prepared properly. Refrigerators and freezers were maintained at the proper temperature. Facility has required seven-day non-perishable and two-day perishable supply of food. LPA observed several containers of food that were past the "best by date" which were removed. LPA discussed options for rotating the food stores to better manage freshness. Emergency food stores and water was present to ensure facility can be self-sufficient for 72 hours. Facility has a generator to supply power in an emergency. Emergency lighting devices were present. LPA will return at a later date to review resident and staff records. No citations issued during today's visit.the state’s words, verbatim · CDSS document, Mar 4, 2026

Allegation investigated: Staff did not ensure that a comfortable temperature was maintained in the facility for residents in care

At approximatley 11:00AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to open an investigation into the above allegation. LPA met with Administrator Stiivi Aguilar and toured the facility. LPA used the Department issued thermometer and rested it on the dining room table upon entry to the facility. At approximately 11:20AM, LPA observed the temperature inside the building to be 67.8 degrees. LPA received information that the resident rooms have been as low as 56 degrees recently. LPA discussed with the Administrator the requirements for the temperature inside the building and requested daily temperature logs be kept to enusre the temperature is at least 68 degrees. Based on the Departments investigation, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. This report was reviewed with Stiivi Aguilar and Appeal rights were given. Substantiatedthe state’s words, verbatim · CDSS document, Nov 20, 2025 · control 21-AS-20251118130202

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87303(b)(1) · Plan of correction due date: Nov 21, 2025

87303 Maintenance and Operation:(b) A comfortable temperature for residents shall be maintained at all times.(1)The facility shall heat rooms that residents occupy to a minimum of 68 degree F, (20 degrees C). This requirement is not met as evidenced by: Based on observation, Licensee did not ensure the temperature was at least 68 degrees in rooms occupied by Residents. This poses an immediate Health, Safety or Personal Rights risk to persons in care.the state’s words, verbatim · CDSS document, Nov 20, 2025

Plan of correction: Licensee adjusted the heater controls during visit and agrees to keep a log of morning and evening temperatures inside the home by taking a photograph of the thermometer. Temperature log will be maintained on an ongoing basis through the winter. POC cleared during visit.

Type of visit: Required - 1 Year

At approximately 11:30AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to conduct a Required-1 Year inspection. LPA met with Administrator Stiivi Aguilar and explained the purpose of the visit. Administrator certificate was current. At approximately 11:50AM, LPA toured the facility to ensure the health and safety of residents in care. The facility was observed to be at a comfortable temperature. Areas toured include but are not limited to resident rooms, common areas, bathrooms, kitchen, storage areas and back yard. One of two facility showers was not operational at the time of this visit. Hot water measured above regulation at both bathroom faucets. Administrator turned down the water temperature during visit. Fire extinguishers were fully charged. Smoke detectors are all operational. Carbon Monoxide Detector was present. The common areas, bathrooms and kitchen were clean. All bedrooms had required furniture, bedding, and lighting. The kitchen contained cooking/dining equipment that was clean and orderly, utensils were present. Food appears to be stored and prepared properly. Refrigerators and freezers were maintained at the proper temperature. Facility has required seven-day non-perishable and two-day perishable supply of food. Emergency food stores and water was present to ensure facility can be self-sufficient for 72 hours. Facility has a generator to supply power in an emergency. Emergency lighting devices were present. At approximately 12:30PM, LPA conducted a review of medications. Medication is locked and not accessible. First aid kit was present. All employees requiring background checks are cleared. No pools/bodies of water are on the premises. Facility has been conducting drills every 3 months. At approximately 12:45PM, LPA reviewed 5 of 10 resident files. 5 of 5 files did not have reappraisals within the last 12 months. All other documents were on file. Continued on LIC809-C... At approximately 1:10PM, LPA reviewed 2 staff files. Staff files reviewed did not contain evidence of completed annual training but Administrator has a plan for completion. First Aid/CPR certification was current. Updated copies of the following documents were requested for facility file and are to be submitted to CCL within 30 days of this visit: LIC610E- Disaster Plan Evidence of Liability Insurance Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. This report was reviewed with Stiivi Aguilar and Appeal rights were given.the state’s words, verbatim · CDSS document, Apr 14, 2025

Allegation investigated: Staff did not maintain sufficient foods at the facility for residents in care Staff did not ensure the facility was kept free of pests Staff did not ensure a comfortable temperature was maintained for residents in care Facility is malodorous

At approximately 2:15PM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to open an investigation into the above allegations. LPA met with Administrator Stiivi Aguilar, toured the building and interviewed residents. LPA observed food stores in the facility which met requirements. Facility pantry is stocked and the kitchen refrigerators and freezers were full. LPA spoke with residents about the process to get snacks. LPA was told they only need to ask and snacks are provided. LPA spoke with Administrator about the various pests. Administrator said the issue comes and goes throughout the year. He said when pests are observed, they put out traps. LPA did not observed evidence of pests during this visit. Upon arrival, LPA observed the thermostate inside the facility was set to 70 degrees. LPA verified with a thermometer and found the temperature to be 70.5 degrees. LPA observed there was a musty odor when the heater was on during this visit. Administrator removed the air filters for the heater and found the filters were in need of changing. The filters were removed during the visit and the odor disappeared. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 11, 2025 · control 21-AS-20250206140441

Allegation investigated: Staff does not ensure adaquite care and supervision is provided to residents in care Staff did not ensure reporting requirements were followed Staff mismanages residents cash resources for goods and personal items

Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to conduct an investigation into the above allegations. LPA met with Administrator Stiivi Aguilar, reviewed records and interviewed staff. Based on interviews conducted and records reviewed, LPA was not able to find evidence to support the allegation that staff did not ensure adaquite care and supervision. Records reviewed showed R1 was able to be in the community without assistance and staff were aware resident was away from the home. Based on records reviewed, facility notified CCLD and other responsible parties within timelines of Title 22. Based on records reviewed and interviews conducted, LPA learned facility does not handle resident cash resources. LPA reviewed facility procedures for handling resident finances. A resident is payed monthly and facility takes residents to the bank to cash their checks. Continued on LIC9099-C... Unsubstantiated Facility receives resident checks in the mail and safeguards them until a trip to the bank is made. Once checks are cashed, residents handle their own finances. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.the state’s words, verbatim · CDSS document, May 13, 2024 · control 21-AS-20240228134417

Type of visit: Required - 1 Year

At approximately 10:45AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to conduct a Required-1 Year inspection. LPA met with Administrator Stiivi Aguilar and explained the purpose of the visit. Administrator certificate is current. LPA toured the facility to ensure the health and safety of residents in care. Areas toured include but are not limited to resident rooms, common areas, bathrooms, kitchen, storage areas and back yard. LPA observed several food items in the facility pantry that were past expiration dates. In the remaining area's toured no immediate health, safety, or personal rights violations were observed. Staff and resident files were reviewed. First Aid/CPR certification was current. Medications were also reviewed. The common area was clean and in good repair. All bedrooms had required furniture, bedding, and lighting. The bathrooms were clean and in good repair. The kitchen was clean and in good repair. Cooking/dining equipment and utensils were present. Food appears to be stored and prepared properly. Facility has required (7) seven-day non-perishable and (2) day perishable supply of food. Medication is locked and not accessible. The facility was observed to be at a comfortable temperature. First aid kit fully stocked and ready for emergency use. Fire extinguishers were fully charged. Smoke detectors are all operational. Carbon Monoxide Detector was present. All employees requiring background checks are cleared. No pools/bodies of water are on the premises. The last disaster drill was conducted and documented on 4-5-24, the facility has been conducting drills every month. Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. This report was reviewed with Stiivi Aguilar and Appeal rights were given.the state’s words, verbatim · CDSS document, May 13, 2024