Timber Ridge at Eureka

Allegation investigated: Personal Rights

At approximately 10:45AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to investigate the above allegation. LPA met with Executive Director Larona Farnum. LPA reviewed documents and interviewed staff. Based on interviews conducted, LPA was not able to find evidence to support the above allegation. LPA was informed that Resident, R1, had been declining recently and was having more hallucinations. R1 would accuse staff of things even though they were not present at the times of the allegations. Based on interviews conducted regarding Staff, S1, LPA did not find any indication they violated any residents personal rights. S1 has worked at the facility for many years with no discipline issues and residents who spoke to LPA all commented on S1's caring attitude while assisting with their care needs. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jun 24, 2026 · control 21-AS-20260430093835

Allegation investigated: Personal Rights

At approximately 12:45PM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to investigate the above allegation. LPA met with Executive Director Larona Farnum. LPA reviewed documents and interviewed staff. Based on interviews conducted, LPA was not able to find evidence to support this allegation. LPA spoke with staff about assisting residents with hygiene needs and if they have heard others make comments about not wanting to assist certain residents. There were no supporting statements that such behavior has occurred. LPA was informed staff assist all residents with hygiene care as needed and residents sometimes refuse. Staff conduct skin integrity checks at each shower and report findings to ensure resident care needs are met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 29, 2026 · control 21-AS-20260320114304

Allegation investigated: Staff did not ensure that the resident's grooming care needs were met Staff did not ensure that the resident was provided with leisure time activities Staff did not fix the resident's bed in a timely manner

At approximately 12:45PM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to investigate the above allegations. LPA met with Executive Director Larona Farnum. This complaint was mistakenly entered for this facility. This complaint does not apply to this facility. Unfoundedthe state’s words, verbatim · CDSS document, Mar 26, 2026 · control 21-AS-20260326092201

Type of visit: Required - 1 Year

At approximately 11:00AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to conduct a Required-1 Year inspection. LPA met with Administrator Larona Farnum and explained the purpose of the visit. Administrator certificate is current. Facility has a Hospice waiver for 9 residents. At approximately 11:30AM, LPA toured the facility to ensure the health and safety of residents in care. The facility was observed to be at a comfortable temperature. Areas toured include but are not limited to resident rooms, common areas, bathrooms, kitchen, storage areas and outdoor areas. In the areas toured no immediate health, safety, or personal rights violations were observed. Fire extinguishers were fully charged. Smoke detectors are all operational. Carbon Monoxide Detector was present. The common areas, bathrooms and kitchen were clean and in good repair. All bedrooms had required furniture, bedding, and lighting. The kitchen equipment was clean and in good repair. Dishware appeared to be stored in a sanitary manner. Food appears to be stored and prepared properly. Refrigerators and freezers were maintained at the proper temperature. Facility has required supply of perishable and non-perishable food. Emergency water was present to ensure facility can be self-sufficient for 72 hours. Evacuation chairs were at each stairwell. Facility has a generator to supply power in an emergency. Emergency lighting devices were present. First aid kit was present. No pools/bodies of water are on the premises. Facility has been conducting Emergency drills every 3 months. At approximately 12:45PM, LPA reviewed 7 of 57 resident files. All resident files contained the required documentation. Reappraisals were conducted within the last 12 months. Documentation of a physician visit within the last 12 months was present. Medication records were organized and contained orders for each medication. Medications were secured in the medication room. Continued on LIC809-C… At approximately 1:30PM, LPA reviewed 7 staff files. Staff files reviewed contained evidence of completed annual training. First Aid/CPR certification was current. All employees requiring background checks are cleared. Updated copies of the following documents were requested for facility file and are to be submitted to CCL within 30 days of this visit: LIC500- Personnel Report LIC610E- Disaster Plan Evidence of Liability Insurance No deficiencies were observed in the areas inspected, No citations were issued during today’s visit.the state’s words, verbatim · CDSS document, Feb 10, 2026

Type of visit: Case Management - Incident

At approximately 11:00AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to conduct a case management visit in regards to a self reported alleged sexual assault. LPA met with Administrator Larona Farnum and reviewed records. LPA received copies of documents. The facility reported to the Department on 02/09/2026, that a resident, R1, informed their family they were sexually assaulted the previous night. The family escorted R1 to the hospital for evaluation. Law Enforcement was notified and investigated the incident. Additional time will be needed to complete this investigation. No citations issued.the state’s words, verbatim · CDSS document, Feb 10, 2026

Allegation investigated: Personal Rights

At approximately 11:00AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to conduct an investigation into the above allegation. LPA met with Executive Director Larona Farnum, interviewed staff and reviewed records. Based on interviews conducted, LPA did not find evidence to support the above allegation. There was no evidence that staff brought alcohol into the building or gave alcohol to residents. Staff interviewed explained that it would be against facility polices to have alcohol in the building and none of the residents have orders from a physician to drink alcohol. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 20, 2026 · control 21-AS-20251205153928

Allegation investigated: Personal rights Staff are mismanaging residents medication Facility staff did no meet residents hygiene needs resulting in infections

At approximately 11:00AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to conduct an investigation into the above allegation. LPA met with Executive Director Larona Farnum, interviewed staff and reviewed records. Based on interviews conducted and records reviewed, LPA did not find evidence to support the above allegations. LPA interviewed staff regarding any mistreatment of residents or moving them without consent. There were no reports of misconduct by staff. LPA reviewed physician orders and centrally stored medication records. LPA observed medication has been given as ordered. LPA reviewed resident shower schedules and interviewed staff regarding showering practices. Residents receive showers at least twice weekly and when needed. When a resident refuses a shower, staff will attempt several more times throughout the day to ensure residents hygeine is supported. LPA did not find evidence that an infection was caused due to lack of hygeine care. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 20, 2026 · control 21-AS-20251209100316

Allegation investigated: Facility failed to arrange for medical care

Licensing Program Manager (LPM) Mota arrived unannounced for the purpose of initiating a complaint investigation regarding the above allegation and met with Haylee Campbell, Med Tech. The department had left messages with the reporting party on June 5, 2025, and June 12, 2025, with no return calls. During interviews with the Administrator on June 12, 2025, it was discovered that the Resident (R1) does not reside at Timber Ridge at Eureka but does reside at Renaissance at Timber Ridge (Facility #125000592). This agency has investigated the complaint alleging facility failed to arrange for medical care. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Unfoundedthe state’s words, verbatim · CDSS document, Jun 13, 2025 · control 21-AS-20250605110719

Allegation investigated: Unlawful eviction Reporting Requirements

At approximately 9:00AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to open an investigation into the above allegations. LPA met with Executive Director Larona Farnum and reviewed records. Based on records reviewed and interviews conducted, Licensee issued an eviction notice to R1 and copies to responsible party on 03/26/2025, with a final date of 04/25/2025. Licensee provided a 14 day extension on 04/04/2025, to allow R1 additional time to find a new location. The extension letter stated that 05/16/2025 will be the new eviction date. A review of the eviction notice showed it meets Title 22 requirements and copies were provided to the Resident, Family and the Department within timelines provided. Licensee understands they must file a notice with the court in order to pursue further eviction procedures. This agency has investigated the above allegations. We have found that the complaint was unfounded, meaning that the allegations were false, could not have happened and/or are without a reasonable basis. Unfoundedthe state’s words, verbatim · CDSS document, May 27, 2025 · control 21-AS-20250527083330

Type of visit: Case Management - Annual Continuation

At approximately 8:15AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to complete a Required-1 Year inspection. LPA met with Administrator Larona Farnum and explained the purpose of the visit. At approximately 8:30AM, LPA conducted a review of 10 resident records. 10 of the 10 residents records contained the required documents. Evidence of recent physician reports, current appraisals and all other documents were included in the file. At approximately 9:15AM LPA conducted review of 10 staff records. LPA observed all records contained evidence of required annual training. Evidence of current First Aid and CPR certification was present. No citations issued during this visit.the state’s words, verbatim · CDSS document, Mar 25, 2025

Type of visit: Required - 1 Year

At approximately 1:15PM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to conduct a Required-1 Year inspection. LPA met with Administrator Larona Farnum and explained the purpose of the visit. Administrator certificate is current. Facility has a Hospice waiver for 9 residents. At approximately 1:35PM, LPA toured the facility to ensure the health and safety of residents in care. The facility was observed to be at a comfortable temperature. Areas toured include but are not limited to resident rooms, common areas, bathrooms, kitchen, storage areas and outdoor areas. In the areas toured no immediate health, safety, or personal rights violations were observed. Fire extinguishers were fully charged. Smoke detectors are all operational. Carbon Monoxide Detector was present. The common areas, bathrooms and kitchen were clean and in good repair. All bedrooms had required furniture, bedding, and lighting. The kitchen contained cooking/dining equipment that was clean and orderly, utensils were present. Food appears to be stored and prepared properly. Refrigerators and freezers were maintained at the proper temperature and logs are kept. Facility has required seven-day non-perishable and two-day perishable supply of food. Emergency food stores and water was present to ensure facility can be self-sufficient for 72 hours. Facility has a generator to supply power in an emergency. Emergency lighting devices were present. Evacuation devices were at each stairway. Due to time constraints, LPA will return at a later date to finish the review of resident files and to review staff files. No citations issued during todays visit.the state’s words, verbatim · CDSS document, Mar 4, 2025

Type of visit: Case Management - Annual Continuation

At approximately 8:30AM, Licensing Program Analyst (LPA) Chris Arnhold made an unannounced annual required inspection of this licensed senior care facility. LPA met with Executive Director Larona Farnum. At approximately 8:45AM, LPA reviewed 6 resident records and found all records contained current and signed admission agreements, current physician reports and current care plans. Medication records are thorough and contained physician's orders for each resident. At approximately 10:45AM, LPA reviewed 7 staff records. All records contained documentation of completed annual training as required. Evidence of current first aid and CPR training were current. At approximately 12:00PM, LPA reviewed the facility emergency disaster plan with staff. Facility has a generator to supply power during an outage. The plan outlines evacuation routes, which are shown on facility sketch and has alternative meeting locations. Facility has the required evacuation stair chairs in place. Facility has supplies enough to operate for more than 72 hours in an emergency. Facility conducts disaster drills quarterly. Updated copies of the following documents were requested for facility file and are to be submitted to CCL within 30 days of this visit: LIC500- Personnel Report Evidence of Liability Insurance No deficiencies were observed in the areas inspected, No citations were issued during today’s visit.the state’s words, verbatim · CDSS document, Mar 19, 2024

Type of visit: Required - 1 Year

At approximately 1:15PM, Licensing Program Analyst (LPA) Chris Arnhold made an unannounced annual required inspection of this licensed senior care facility. LPA met with Executive Director Larona Farnum. At approximately 1:30PM, LPA toured the building and grounds which was found to be clean and in good repair. LPA observed all walkways and exits to be unobstructed. All notices that are required to be posted have been posted and are in a highly visible area. LPA observed activity supplies for resident use. The amount of fresh and nonperishable foods is within regulation. Facility kitchen, refrigerators and freezers were clean, and food was stored properly. Toxins are stored in locked storage closets throughout the building. Water temperature measured within regulation between 105 and 120 degrees F at faucets accessible to residents. Fire extinguishers inspected were charged. Smoke detectors were found to be in working order. Facility has fire sprinklers throughout. Carbon Monoxide detectors were present. There was enough lighting in all common areas, resident rooms, and hallways. Medication is centrally stored and secure. LPA will return at a future date to review staff and resident records. No citations issued during today's visit.the state’s words, verbatim · CDSS document, Mar 18, 2024

Allegation investigated: Questionable death Staff did not ensure resident's restricted health care need was performed by an appropriately skilled professional

At approximately 8:00AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to deliver findings from an investigation conducted by the Department into the above allegations. LPA met with Executive Director Larona Farnum. Reporting party (RP) alleges resident’s (R1) catheter was placed by facility non-medical staff resulting in R1’s questionable death, death due to sepsis caused by misposition of the catheter placed by facility staff. Based on records reviewed and interviews conducted, Six out of six staff interviewed said they do not insert catheters or change resident catheter bags but are only trained to empty the bag and watch for infection or other warning signs. Based on a review of facility policies regarding catheter care, facility staff do not perform insertion of a catheter or change drainage bags. These items are only performed by a skilled medical professional. Continued on LIC9099-C... Unsubstantiated The facility does not employ skilled medical professionals and requires all residents who need these services to receive it from home health providers or their physician. Home Health records were obtained and documented that a visit was conducted on 08/02/2022 and stated residents’ catheter was draining adequate amounts of clear yellow urine without sediment or odor and vitals were normal. On 08/06/2022, an additional visit was made to change the catheter. Vitals were normal during this period. The Registered Nurse who conducted the visit on 08/06/2022 was interviewed and stated the catheter was placed correctly, as evidenced by resident having clear urine return, but stated the catheter could have been inadvertently dislodged afterwards. There was not enough evidence obtained to substantiate that facility staff inserted resident’s catheter incorrectly or at all. Therefore, the allegation of questionable death due to non-medical staff misplacement of catheter resulting in R1's sepsis is unsubstantiated.the state’s words, verbatim · CDSS document, Feb 9, 2024 · control 21-AS-20230918144542