Copper River Retirement Group is a residential care home for the elderly (RCFE) in Fresno, Fresno County, California — state license #107206811, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 11 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated December 15, 2025 — published below in full, verbatim and unscored.

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Copper River Retirement Group

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Fresno, CA · Fresno County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #107206811, held since 2014 · read from the California state record on August 2, 2026 ·See on State Site →
1115 E. Pinehurst · Fresno, Fresno County
Phone
(559) 433-0488
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careNot on file — ask the home
Hospice careVerified in record
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
ALL MAY BE NON-AMBULATORY. HOSPICE WAIVER WITH TOTAL CARE PLAN ADDENDUM APPROVED FOR THREE (3) RESIDENTS.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 13 times and filed 11 documents. The most recent is a facility evaluation report, dated December 15, 2025.

Most recent state visit
December 15, 2025
Occupancy at the January 22, 2024 visit
6 of 6 beds

The state's published file for this home includes 2 documents with transcribed findings, dated January 14, 2022 to January 22, 2024. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 5 of 11 documentsFull record on the state’s site →
20251 state visit · 1 document
Dec 15, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 4 documents
Dec 23, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 20, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 22, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Financial Abuse

On 01/22/2024 Licensing Program Analyst (LPA) B. Miranda arrived at the facility unannounced to deliver the finding for the allegations listed above. LPA introduced herself and explained the reason for the visit. LPA met with Licensee Shay Ayers. LPA conducted a walk around tour of the facility inside and out and verify there was no immediate danger. 1. The Department investigated the allegation: Financial Abuse. Interviews were conducted between resident and staff member. LPA also reviewed records of charges that cleared and declined, admissions agreement, and R1's physician report. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Exit interview was conducted and a copy of this report LIC9099 was provided to Licensee Shay Ayers. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 22, 2024 · control 24-AS-20230830134334
Jan 22, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations2typical 0
Substantiated complaints2typical 0
Total complaints2typical 0
State visits on file13typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2014.
Year-by-year trend
YearVisitsDocumentsSubstantiated2025110202434020223512021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

≈ $3,500–$5,500 /mo
our estimate — Fresno County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2022 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (559) 433-0488

Is Copper River Retirement Group licensed?

Yes — Copper River Retirement Group is a licensed residential care home for the elderly (RCFE) in Fresno (Fresno County): California license #107206811, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 11 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated December 15, 2025, appears in the inspection record on this page.

Can Copper River Retirement Group care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Copper River Retirement Group with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordALL MAY BE NON-AMBULATORY. HOSPICE WAIVER WITH TOTAL CARE PLAN ADDENDUM APPROVED FOR THREE (3) RESIDENTS.

How much does Copper River Retirement Group cost?

California's public licensing record does not include Copper River Retirement Group's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Fresno County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Copper River Retirement Group accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Copper River Retirement Group through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Fresno County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

6 of 6 beds occupied (100%) when the state visited on January 22, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Copper River Retirement Group?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 13 state visits and 11 dated documents since 2021 for Copper River Retirement Group; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 22, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFinancial Abuse
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 01/22/2024 Licensing Program Analyst (LPA) B. Miranda arrived at the facility unannounced to deliver the finding for the allegations listed above. LPA introduced herself and explained the reason for the visit. LPA met with Licensee Shay Ayers. LPA conducted a walk around tour of the facility inside and out and verify there was no immediate danger. 1. The Department investigated the allegation: Financial Abuse. Interviews were conducted between resident and staff member. LPA also reviewed records of charges that cleared and declined, admissions agreement, and R1's physician report. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Exit interview was conducted and a copy of this report LIC9099 was provided to Licensee Shay Ayers. Unsubstantiated— CDSS inspection report, January 22, 2024 · control 24-AS-20230830134334

2022

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff mismanaged resident's medication. Resident did not receive a proper refund.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 1/14/22 at 2:35 PM, Licensing Program Analyst (LPA) Malia Thao arrived unannounced to deliver findings. LPA explained reason for inspection and was granted entry. Licensee (LIC) Shay Dustin arrived a short time later. During the course of the investigation, LPA conducted interviews, reviewed records, and made observations. Based on observations, interviews, and records review, LPA found that staff mismanaged resident's medication and resident did not receive a proper refund. R1's physician report did not order for R1's medication to be crushed or placed in R1's food. According to R1's admission agreement section VI(A)(1)(b)(2), since R1 left the facility during the first month of residency, R1 is entitled to 80% of the preadmission fee. Therefore, the above allegations are substantiated. Continue on LIC9099C. Substantiated— CDSS inspection report, January 14, 2022 · control 24-AS-20211026095919

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 13 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 0
Type B citations
2
typical for this size: 0
Substantiated complaints
2
typical for this size: 0
Total complaints
2
typical for this size: 0
State visits on file
13
typical for this size: 6
See the full inspection record on the state's site →

Who runs Copper River Retirement Group?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Copper River Retirement Group Llc, who operates 4 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(559) 433-0488
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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