Illustration — no photo of this home on file yet

Vip Senior Living

Small home·Licensed for 6·Sherman Oaks, California

Licensed since 2019Licence #197609827
  • Care approvals on fileWheelchair · Hospice · BedriddenState licensing record · September 13, 2026
  • Estimated starting rate$4,350 a monthCovelight estimate · likely $3,550–$5,350
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit5 of 6 beds occupiedNovember 6, 2024 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitSeptember 3, 2026CDSS inspection record

Vip Senior Living is a small care home in Sherman Oaks — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2019. Dementia care is not on file.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Vip Senior Living

Is Vip Senior Living licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Vip Senior Living licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Vip Senior Living been cited?

1 Type A and 1 Type B citations since 2019, per CDSS records as of September 13, 2026. Those records count 12 state visits over the same years.

Is Vip Senior Living still open?

This license was on the CDSS roster as of September 28, 2026.

What does Vip Senior Living cost?

$4,350 a month to start is a Covelight estimate, likely $3,550–$5,350. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 24 small homes and similar homes within 8 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 228 other homes of a similar licensed size across Los Angeles County that publish a starting rate, the middle half runs $4,000 to $6,300 a month, and the middle figure is $5,000 (n = 228 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Vip Senior Living take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Vip Senior Living LLC, per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Sherman Oaks Hospital is 1.2 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Vip Senior Living keep a resident on hospice?

Hospice care is approved on this license, covering up to 4 residents, per CDSS records as of September 13, 2026.

Vip Senior Living license and inspection record

  • Name on the license: “VIP SENIOR LIVING LLC”, per the CDSS roster as of May 25, 2025.
  • License #197609827. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Vip Senior Living LLC, per CDSS records as of September 13, 2026.
  • First licensed in 2019, per CDSS records as of September 13, 2026.
  • 12 state inspection visits since 2019, per CDSS records as of September 13, 2026.
  • 1 Type A and 1 Type B citations on file since 2019, per CDSS records as of September 13, 2026. The same records count 12 state visits in that period.
  • 4 complaints and 3 substantiated allegations on file since 2019, per CDSS records as of September 13, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is September 3, 2026, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved · covers up to 4 residents
  • BedriddenApproved · covers up to 1 resident

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. BEDRIDDEN TO RESIDE IN BDRM # 5 ONLY. HOSPICE WAIVER FOR 4 RESIDENTS.

935 - ELDERLY

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 4 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

Covelight estimate

$4,350a month to start

Likely $3,550–$5,350

From 24 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$4,350a month

Likely $3,550–$5,550

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$4,350likely $3,550–$5,350

    Covelight’s estimate starts from the rates 24 small homes and similar homes within 8 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,550–$5,550
$4,350
First monthWith a one-time move-in fee · likely $4,150–$8,700
$6,350
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 24 small homes and similar homes within 8 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

24 homes like this within 8 miles publish starting rates mostly between $3,000–$7,550.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 24 nearby homes behind this estimate

Where it is

  • 5457 Woodman Ave, Sherman Oaks, CA 91401Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 12 documents for this home, and its records count 12 visits since 2019. The most recent is a facility evaluation report, dated September 3, 2026.

On file since
2021
State visits
12
Most recent visit
September 3, 2026
Occupied · November 6, 2024 visit
5 of 6 bedsa count on that day, not an opening

We hold 5 complaint reports the state published for this home, dated August 30, 2022 to November 6, 2024. 5 of the 5 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (3). 5 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 5 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations1typical 0
  • Type B citations1typical 0
  • Substantiated allegations3typical 0
  • Total complaints4typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2019.

Year by year
YearVisitsDocumentsSubstantiated202611020251102024221202323020223412021110

The last 36 months — 4 of 12 documents

20261 state visit · 1 document
Sep 3, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Quoc Huynh arrived at the facility unannounced to conduct a required annual visit at 9:51AM. The LPA met with Staff Merle Pacada. The Licensee Jeffrey Alvarez arrived at 1:01PM. Entrance interview conducted. Beginning at 10:19AM, the LPA and Staff toured the physical plant areas inside and outside to ensure there were no health and safety hazards, and the facility is in compliance with Title 22 Regulations. The following was observed: KITCHEN: Knives were stored inaccessible in a locked drawer near the sink with cleaning supplies stored inaccessible and locked under the sink. Kitchen appliances were in operable condition. The facility had a supply of perishable and non-perishable food. Food in the refrigerator and freezer were observed to be properly stored and labeled. The LPA observed an unsecured pair of scissors in a drawer and cockroaches in the kitchen. The Staff explained that Staff spray the kitchen when they see cockroaches. COMMON AREAS: At the time of the visit, the facility had two (2) living rooms, a dining room, and a den with furniture observed to be in good condition. Dining room cabinets contained unsecured medication pills in a cup. Required postings were in the entryway hallway and the dining room. The LPA observed emergency water stored near the second living room and emergency food stored in a cabinet. Report Continued on LIC 809-C The hallway closet contained extra linens, and the closet doors were in disrepair as they were leaning and not aligned with the closet tracks. The facility maintained a comfortable temperature throughout the visit. BEDROOMS/RESTROOMS: There were six (6) total bedrooms: two (2) staff rooms and four (4) resident rooms. Bedroom #5 had a direct exit to the outside and was approved for one (1) bedridden resident. One (1) staff room was not secured and contained laundry detergent and staff medications that were accessible to residents. Bedrooms were furnished appropriately with clean linens, appropriate furnishings and sufficient lighting. Full bed rails were observed on four (4) resident beds. There were four (4) total restrooms in the facility: two (2) staff restrooms, one (1) private resident restroom, and one (1) shared resident restroom in the hallway. Restrooms were relatively clean and sanitary and in operating condition with grab bars and non-slip surfaces. All restrooms were sufficiently stocked with soap, paper products, and displayed hand washing signs. The shared resident restroom contained a closet with extra linens. Hot water was tested and measured between 138.4 degrees F and 139.5 degrees F, which was not in the required range of 105 degrees F and 120 degrees F. Window screens were observed to be in disrepair or missing from the windows in resident rooms and restrooms. OUTDOOR AREA: The surrounding grounds had one (1) shaded patio areas equipped with furniture in good condition for residents and visitors to use. There were two (2) manual driveway gates, and two (2) self-latching gates used for emergencies. No bodies of water noted, and exits were free of obstructions. The rear had laundry machines that were observed to be operational with a nearby garage. The garage contained general storage and was inaccessible. RECORDS: Record review began at 11AM. Resident records were reviewed for, but not limited to care plans, physician's report, admissions agreement, and consent forms. Three (3) residents’ Appraisal/Needs and Services Plans were not signed. Report Continued on LIC 809-C Record review also revealed that one (1) resident who had full bed rails were not on hospice. Personnel records were reviewed for, but not limited to health assessments, criminal record clearances, first aid/CPR training, and the appropriate training. Staff training was missing two (2) hours of dementia, two (2) hours of medication, and the required restricted health conditions, hospice, and postural support topics. INFECTION CONTROL/EMERGENCY DISASTER PLAN: During today's visit, LPA reviewed the facility's emergency disaster plan and infection control plan. Both plans were not reviewed annually. Emergency disaster drills are conducted quarterly, with the last documented drill on 07/17/2026. Smoke and carbon monoxide detectors were tested at 11:55AM and were operational at the time of the visit. Two (2) fire extinguishers were observed throughout the facility and were last serviced on 05/27/2026. MEDICATIONS: Medication review began at 12:17PM. Medications were centrally stored and kept inaccessible in the hallway cabinet located between the staff room and staff restroom. Medications were observed for two (2) residents. Medications were labeled and checked for expiration dates and were properly documented on the centrally stored medication and destruction record. Resident medications were observed to be prepared in advance in pill organizers. The LPA advised the Staff that they are no longer allowed to prepare medications. Three (3) civil penalties in the total amount of $750 were assessed for repeat violations within a twelve (12) month period (Refer to LIC 421FC). The Licensee was advised that failure to correct and continued violation may result in additional civil penalties. Pursuant to Title 22 CA Code of Regulations, the following deficiencies were cited (Refer to LIC 809-D). Exit interview conducted. A copy of the appeal rights and report were reviewed and provided.the state’s words, verbatim · CDSS document, Sep 3, 2026

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87303(e)(2) · Plan of correction due date: Sep 4, 2026

(2) Faucets used by residents for personal care… shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement was not met as evidenced by: Based on observation, the license did not comply with the above section in hot water temperatures were not withtin the required range which posed an immediate health, safety, and personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Sep 3, 2026

Plan of correction: The Licensee will lower the water temperature and provide CCLD with video proof measuring the hot water.

From the deficiency page — Deficiency type: Type A · Section cited: CCR87309(a) · Plan of correction due date: Sep 4, 2026

(a) Except as specified in subsection (b), the licensee shall ensure that … sharp objects… which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement was not met as evidenced by: Based on observation, the licensee did not comply with the above section in sharp objects were not secured which posed an immediate health, safety, and personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Sep 3, 2026

Plan of correction: The staff secured the scissors during the visit. POC cleared.

From the deficiency page — Deficiency type: Type A · Section cited: HSC 1569.618(c)(4) · Plan of correction due date: Sep 4, 2026

(4) Ensure that the facility is clean, safe, sanitary, and in good repair at all times. This requirement was not met as evidenced by: Based on observation, the licensee did not comply with the above section in the staff room was not secured and staff had personal medications laying around the facility which posed an immediate health and safety risk to persons in care.the state’s words, verbatim · CDSS document, Sep 3, 2026

Plan of correction: The Licensee temporarily removed the hazards and will replace the staff's door lock for an operational one and provide proof to CCLD by POC due date.

From the deficiency page — Deficiency type: Type A · Section cited: CCR87465(h)(2) · Plan of correction due date: Sep 4, 2026

(2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to person other than employees responsible for the supervision of the centrally stored medication. This requirement was not met as evidenced by: Based on observation, the licensee did not comply with the above section in resident medication pills were stored accessible in a cup which posed an immediate health and safety risk to persons in care.the state’s words, verbatim · CDSS document, Sep 3, 2026

Plan of correction: The Licensee will destroy the unused medications and submit proof to CCLD with a statement of understanding by POC due date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87303(a) · Plan of correction due date: Sep 24, 2026

(a) The facility shall be clean, safe, sanitary and in good repair at all times. … This requirement was not met as evidenced by: Based on observation, the licensee did not comply with the above section in the hallway closet doors were in disrepair and the facility was not maintained in a clean state which resulted in pests which posed a potential health and safety risk to persons in care.the state’s words, verbatim · CDSS document, Sep 3, 2026

Plan of correction: The Licensee will repair the closet doors and conduct a deep cleaning of the facility and provide proof to CCLD by POC due date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR87303(c) · Plan of correction due date: Sep 17, 2026

(c) All window screens shall be clean and maintained in good repair. This requirement was not met as evidenced by: Based on observation, the licensee did not comply with the above cited section restroom and bedroom window screens were in disrepair or missing which posed a potential health, safety, and personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Sep 3, 2026

Plan of correction: The Licensee will repair all window screens and provide proof to CCLD by POC due date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87470(d)(6) · Plan of correction due date: Sep 17, 2026

87470(d)(6) The Emergency Infection Control Plan shall be reviewed and updated as necessary or whenever new infection control measures are recommended… This requirement was not met as evidenced by: Based on record review, the licensee did not comply with the above section in the infection control plan was not reviewed annually which posed a potential health and safety risk to persons in care.the state’s words, verbatim · CDSS document, Sep 3, 2026

Plan of correction: The Licensee will provide CCLD with a signed/reviewed infection control plan and submit a statement of understanding by POC due date.

From the deficiency page — Deficiency type: Type B · Section cited: HSC1569.695(d) · Plan of correction due date: Sep 17, 2026

d) A facility shall review the plan annually and make updates as necessary… The licensee or administrator shall sign and date documentation to indicate that the plan has been reviewed and updated as necessary. This requirement was not met as evidenced by: Based on record review, the licensee did not comply with the section above in the emergency disaster plan was not reviewed annually which posed a pottential health and safety risk to persons in care.the state’s words, verbatim · CDSS document, Sep 3, 2026

Plan of correction: The Licensee will provide CCLD with a signed/reviewed infection control plan and submit a statement of understanding by POC due date.

From the deficiency page — Deficiency type: Type B · Section cited: HSC 1569.625(b)(2) · Plan of correction due date: Sep 17, 2026

(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training… four hours of which shall be specific to postural supports, restricted health conditions, and hospice care… This requirement was not met as evidenced by: Based on record review, the licensee did not comply with the above section in staff did not receive the required training topics and hours which posed a potential health, safety, and personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Sep 3, 2026

Plan of correction: The Licensee will provide staff with the remaining training and provide proof to CCLD by POC due date.

From the deficiency page — Deficiency type: Type B · Section cited: HSC1569.69(b) · Plan of correction due date: Sep 17, 2026

(b) Each employee who received training… and who continues to assist with the self-administration of medicines, shall also complete eight hours of in-service training on medication-related issues in each succeeding 12-month period. This requirement was not met as evidenced by: Based on record review, the licensee did not comply with the above section in staff did not receive the hours which posed a potential health, safety, and personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Sep 3, 2026

Plan of correction: The Licensee will provide staff with the required training and provide proof to CCLD by POC due date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87506(a) · Plan of correction due date: Sep 17, 2026

(a) The licensee shall ensure that a separate, complete, and current record in maintained for each resident… This requirement was not met as evidenced by Based on record review, the licensee did not comply with the above section in 3 residents did not have a complete Appraisal with signatures which posed a potential health, safety, and personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Sep 3, 2026

Plan of correction: The Licensee will obtain signatures on the residents' Appraisals and provide CCLD proof by POC due date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR00 · Plan of correction due date: Sep 3, 2026

Intentaionally left blankthe state’s words, verbatim · CDSS document, Sep 3, 2026

Plan of correction: Intentaionally left blank

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87608(a)(5)(B) · Plan of correction due date: Sep 17, 2026

(B) Bed rails that extend the entire length of the bed are prohibited except for residents who are currently receiving hospice care and have a hospice care plan that specifies the need for full bed rails. This requirement was not met as evidenced by: Based on observation and record review, the licensee did not comply with the section above in 2 residents had full bed rails and were not on hospice which posed a pottential health and safety risk to persons in care.the state’s words, verbatim · CDSS document, Sep 3, 2026

Plan of correction: The Licensee will remove the resident's full bed rails and provide CCLD proof by POC due date.

20251 state visit · 1 document
Sep 3, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Quoc Huynh arrived at the facility unannounced to conduct a required annual visit at 9:36AM. The LPA was greeted by Staff, informed them of the reason for the visit, and Staff proceeded to notify the Licensee and Administrator. Licensee Jeffrey Alvarez and Administrator Madeleine Ayllon arrived at 10:56AM. Entrance interview conducted. Beginning at 9:53AM, the LPA and Staff toured the physical plant areas inside and outside to ensure there were no health and safety hazards, and the facility is in compliance with Title 22 Regulations. The following was observed: KITCHEN: Knives were stored inaccessible in a locked drawer near the sink with cleaning supplies stored inaccessible and locked under the sink. The LPA observed the lower drawers to the right of the stove was not on its tracks/hinges and contained an unsecured hammer and butcher knife. The Staff secured the knife and hammer immediately. Kitchen appliances were clean and in operable condition. The facility had a supply of perishable food and did not have a sufficient supply of non-perishables. The Licensee purchased non-perishables during the visit. Non-perishables consisted of five (5) canned tunas located in the cabinet pantry. Interview with Staff and the Licensee revealed the facility did not have emergency food. Food in the refrigerator and freezer were observed to be properly stored and labeled. The LPA observed the lower fridge drawer containing produce was also in disrepair and was sitting on the bottom of the fridge, not on the hinges. Report Continued on LIC 809-C COMMON AREAS: At the time of the visit, the facility had two (2) living rooms, a dining room, and a den with furniture observed to be in good condition. Dining room cabinets contained unsecured medications which the Staff stated were old and belonged to prior residents. The Staff discarded of the medications. Required postings were in the entryway hallway and the dining room. The LPA observed water damage on the ceiling, above the dining table. The two (2) ceiling planks were lifting, had water stains, and cracks. The LPA observed emergency water stored near the second living room. The hallway closet contained extra linens, and the closet doors were in disrepair as they were leaning and not aligned with the closet tracks. The Staff stated it has been broken for 2 months. The facility maintained a comfortable temperature throughout the visit. BEDROOMS/RESTROOMS: There were six (6) total bedrooms: one (1) staff room, one (1) guest room, and four (4) private resident rooms. Bedroom #5 had a direct exit to the outside and was approved for one (1) bedridden resident. The guest room was occupied by a family member of the Licensee who was fingerprint cleared but was not associated with the facility. Bedrooms were furnished appropriately with clean linens, appropriate furnishings and sufficient lighting. Bedroom #4 had window blinds that were in disrepair with seven (7) panels broken off. There were four (4) total restrooms in the facility: two (2) staff restrooms, one (1) private resident restroom, and one (1) shared resident restroom in the hallway. Restrooms were clean and sanitary and in operating condition with grab bars and non-slip surfaces. All restrooms were sufficiently stocked with soap, paper products, and displayed hand washing signs. The shared resident restroom contained a closet with extra linens and towels. One (1) staff restroom had accessible cleaning supplies, laundry detergent, and insect aerosol sprays. Hot water was tested and measured between 97 degrees F and 138.2 degrees F, which was not in the required range of 105 degrees F and 120 degrees F. The Licensee stated they would lower the water temperature. OUTDOOR AREA: The surrounding grounds had one (1) shaded patio area equipped with furniture in good condition for residents and visitors to use. There were two (2) manual driveway gates, and two (2) self-latching gates used for emergencies. No bodies of water noted, and exits were free of obstructions. Report Continued on LIC 9099-C The rear had laundry machines that were observed to be operational with a nearby garage. The garage contained general storage and had a broken door handle that was inoperable. The LPA and Staff pushed the garage door open to gain access. RECORDS: Record review began at 11:07AM. Resident records were reviewed for, but not limited to care plans, physician's report, admissions agreement, and consent forms. Resident #1 (R1) did not have a TB test result on file. The Administrator contacted their Physician who stated a skin test was not done and would check for X-Ray results. At this time the facility could not provide the LPA the TB results. Four (4) out of four (4) residents’ Pre-Placement Appraisal and Appraisal/Needs and Services Plans were completed but did not have the residents’, or their representative’s, signatures. The Administrator stated they review all documents with the families over the phone, however, did not obtain signatures. Personnel records were reviewed for, but not limited to health assessments, criminal record clearances, first aid/CPR training, and the appropriate training. All records were in order. The LPA discussed the documentation of staff training to include the training hours, per regulation. The Administrator understood. INFECTION CONTROL/EMERGENCY DISASTER PLAN: During today's visit, LPA reviewed the facility's infection control plan and emergency disaster plan. Both documents were observed to be complete and updated annually as required. Emergency disaster drills are conducted quarterly, with the last documented drill on 07/15/2025. Smoke and carbon monoxide detectors were tested at 11:06AM and were operational at the time of the visit. Two (2) fire extinguishers were observed throughout the facility and were last serviced on 08/05/2025. Report Continued on LIC 9099-C MEDICATIONS: Medication review began at 12:17PM. Medications were centrally stored and kept inaccessible in the hallway cabinet located between the staff room and staff restroom. Medications were observed for two (2) residents. Medications were labeled and checked for expiration dates. Medications were not properly documented on the centrally stored medications and destruction record. R1 had Acetaminophen 650MG filled on 12/26/2024 that was not documented. Resident #2 (R2) had two (2) Quetiapine Fumarate 25MG filled on 08/01/2025 and 08/25/2025, and two (2) MAPAP 500MG filled on 07/11/2025 and 08/04/2025 that were not documented. The Administrator stated that Staff must not have documented the medications because it was not yet in use. Additionally, R1 did not have a PRN (as needed) Authorization Letter. R2 had an outdated PRN Authorization Letter that did not reflect the current PRN medications they were taking. The Administrator stated they would contact Hospice to obtain the letters. Pursuant to Title 22 CA Code of Regulations and/or Health and Safety Code, the following deficiencies were cited (Refer to LIC 809-D). Exit interview conducted. A copy of the appeal rights and report were reviewed and provided.the state’s words, verbatim · CDSS document, Sep 3, 2025

The state marks this report as 12 pages; the online copy we transcribed has 9. You can request the full file from the county licensing office.

20242 state visits · 2 documents
Nov 6, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff did not provide responsible party with a copy of resident's admissions agreement Staff did not provide responsible party with a copy of resident's facility file

Licensing Program Analyst (LPA) Emily Peraldi conducted an unannounced subsequent complaint visit to this facility to deliver findings. At 1:40 p.m., the LPA met with the Licensee and explained the reason for the visit. During the initial visit conducted on 07/20/2023 between 10:15 a.m. and 12:30 p.m., LPA Peraldi conducted an interview with the Licensee, conducted a physical plant tour and requested copies of pertinent documents during the time of the visit. Continued on LIC 9099-C. Substantiated Regarding the allegations: 1.) Staff did not provide responsible party with a copy of resident's admissions agreement. 2.) Staff did not provide responsible party with a copy of resident's facility file. On 07/11/2023, the Department received a complaint alleging the Licensee failed to provide copies of R1’s documents including admission agreement to R1’s responsible party. Interview with the Licensee confirmed that R1’s responsible person requested R1’s file, however the Licensee attempted to reach out to R1’s responsible person but couldn’t contact them. The Licensee explained that R1’s responsible person moved, and the Licensee no longer has the correct mailing address to send the documents. The Licensee stated that he will attempt further to contact R1’s responsible party to send R1’s file and admission agreement. Based on record review and interviews, the preponderance of evidence standard has been met, therefore the above allegations are deemed Substantiated. Per the California Code of Regulations, Title 22, Division 6, Chapter 8, the following deficiency were observed and cited during the visit (See 9099-D). Exit interview conducted. A copy of the report and appeal rights were provided. Regarding the allegation: 3.) Staff did not properly refund responsible party after resident's death. On 07/11/2023, the Department received a complaint alleging an incorrect amount of refund after Resident #1’s (R1’s) death was issued to R1's responsible party. Per record review, R1 died on 01/04/2023 and prior to R1’s death, R1’s responsible party paid $3,500 for the time period of 12/07/2022 to 01/07/2023. Per interview with the Licensee, the Licensee stated that he refunded R1’s responsible party for $1,700. The refunded amount is for 01/04/2023 to 01/07/2023 which is less than $1700 given. The information obtained during the investigation did not include evidence sufficient to corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed Unsubstantiated at this time. Exit interview conducted. A copy of the report was provided.the state’s words, verbatim · CDSS document, Nov 6, 2024 · control 29-AS-20230711101116

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87506(c)(1) · Plan of correction due date: Nov 15, 2024

87506 Resident Records: (c) All information and records obtained from...(1)The licensee shall be responsible for storing active and inactive records ...This requirement has not been met as evidenced by: Based on interview and records review, the licensee did not comply with the section cited above as R1’s records were not provided to R1’s Responsible Party and/or designated representative which poses a potential health and safety risk to residents in care.the state’s words, verbatim · CDSS document, Nov 6, 2024

Plan of correction: Licensee stated that requested documents to R1’s responsible party will be provided. The Licensee stated that he will send LPA via email proof that documents were provided.

Sep 5, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analysts (LPA) Erica Mosley arrived at the facility unannounced to conduct a required annual visit and entered the facility at 10:00 a.m. Upon arrival, LPA Mosley was greeted by staff and called the administrator to inform them of the visit. The administrator was not available and designated staff / caregiver Merle Pacada to lead the tour and sign the report. The LPA toured the physical plant areas inside and outside to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. Documents obtained: LIC 500, LIC 9020A, Liability Insurance. KITCHEN: The LPA inspected the kitchen/food service area at 10:15 a.m. Knives and sharps were observed in a locked cabinet. Kitchen appliances were in operable condition. The facility has a sufficient supply of perishable and non-perishable food. Refrigerator and food pantry were checked for proper labels and expiration dates. The kitchen faucet was measured for hot water temperature, and it measured 119.7 degrees Fahrenheit at 10:18 a.m. Cleaning solutions, toxins, chemicals, and hazardous items were inaccessible and locked away inside a kitchen cabinet under the sink. At 10:39 a.m., the LPA observed five (5) cockroaches inside two kitchen cabinets posing a health and safety concern. COMMON AREAS: At the time of the visit, furniture in the common areas was observed to be in good condition. The facility maintained a comfortable temperature. At 2:35 p.m., smoke detector(s) and carbon monoxide detector were tested and operational at the time of the visit. The fire extinguishers were observed and fully charged on 8/14/2024. The LPAs observed required postings throughout the common space. The last emergency disaster drill took place on 08/04/2024. Activities were observed in the common areas. Report Continued on LIC 809C... Report Continued from LIC 809... BEDROOMS: The facility is a single-story residential home with seven (7) bedrooms, five (5) for resident use and two (2) for staff use. The facility has four (4) bathrooms, two (2) for resident use and two (2) for staff use. The LPA observed resident bedrooms, which were furnished appropriately with clean linens, appropriate furnishings, and sufficient lighting. Inside temperature was maintained at a comfortable level. It was observed that a bedridden resident was not in the correct room cleared for bedridden. This was addressed and informed that it is an immediate health and safety risk resulting in civil penalty. RESTROOMS: Restrooms are relatively clean and sanitary and in operating condition with grab bars and non-skid mats. Between 10:55 a.m. and 11:30 a.m., hot water measured between 118.9 and 119.9- degree Fahrenheit. The sinks had sufficient liquid soap, and paper towels. OUTDOOR SPACE: At 12:00 p.m., the LPA observed the back of the facility and front patio area which is partially covered / shaded with trees for the outdoor area for resident use. Staff was made aware that area needs to be cleaned for resident use and proper covering is required. There is a gate on the sides of the house designated for an emergency exit that needs repair. This was addressed and informed that it is an immediate health and safety risk resulting in civil penalty. One of the self-latching gates is not operating properly and does not open smoothly or close at the time of this visit. Staff and administrator was made aware that the gate needs to be fixed immediately. There are no bodies of water on the premises noted at the time of the visit. The garage is not accessible to residents. Laundry units are located outside at the back of the facility. RECORDS: Records were reviewed from approximately 1:00 p.m.- 2:00 p.m. personnel records began at approximately 1:00p.m Resident Records were reviewed at approximately 1:45 p.m.Four (4) resident files were reviewed for, but not limited to, the following: signed admission agreements, current medical assessments with TB results, LIC627(c) Consent for Treatment form, and current needs and services plan. Report Continued from LIC 809C... Report Continued from LIC 809C... Three (3) personnel files including the Administrator’s file were reviewed for, but not limited to: personnel records, health assessments, criminal record clearances, first aid/CPR training, and the appropriate training. All records were in order. INTERVIEWS: Two (2) staff interviews were conducted. Four (4) resident interviews were attempted. Two (2) interviews were conducted. MEDICATIONS: Medications review began at approximately 4:30 p.m. The medications are locked in a cabinet near kitchen between staff room and staff bathroom. Medications for four (4) out of four (4) residents were reviewed. Medications reviewed were found to be self administered as prescribed and documented on the centrally stored medication and destruction records. Medications were pre-sorted for two days in advance. Staff was made aware that medication cannot be pre-sorted and made aware of the potential health and safety risk. The following deficiencies were observed (See LIC 809-D.) and cited from the California Code of Regulations, Title 22 and California Health and Safety Code. The Licensee was made aware that failure to correct the deficiencies may result in civil penalties. Exit interview conducted. A copy of the report and appeal rights were provided.the state’s words, verbatim · CDSS document, Sep 5, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

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