Vineyard Ranch at Temecula

Type of visit: Required - 1 Year

On March 04, 2026, Licensing Program Analyst (LPA), Venus Mixson arrived at the facility unannounced to conduct the Required Annual Inspection and met with the Executive Director, Gary Lee. The facility file review was conducted at the Regional Office and additional records were requested and reviewed on site. The facility is licensed for 138 residents and is currently operating at the capacity of 83 resident. For a 740 facility type. LPA Mixson toured the facility along with the Executive Director, Gary Lee and made observations pertaining to the annual visit. LPA inspected the facility inside and outside. There were no obstructions or debris to the indoor or outdoor passageways observed. Additionally, there were no bodies of water seen on the premises at the tie of this visit. Physical Plant: The facility phone number is (951) 308-1988, and it is operable. LPA Mixson observed a sample of the residents living units , and each was furnished as per Regulations and Title 22. LPA Mixson inspected a sample of the facility restrooms, and the hot water temperature tested within regulations, and was logged. the facility is made up of a two-story building currently designated for assisted living and memory care. The facility has large dining rooms, a cinema, fitness room, library, piano bar, game room, along with other activity rooms available for resident leisure. The restrooms were clean, and appliances were operating appropriately currently. The facility is equipped with operating smoke detectors, carbon monoxide alarms, and fire extinguishers. LPA Mixson observed required postings such as "If you See Something, Say Something,” the "Personal Rights," and the LTCO poster. The cleaning supplies and sharp items were locked and inaccessible to the residents in care presently. There were designated storage spaces for the residents’ and staff’s files, and it was locked and inaccessible to residents in care at present. Medications: Were locked and inaccessible to residents in care, and there was a sufficient supply of medication for each resident. The facility has a locked nurses office with glass door but was locked and inaccessible to the residents in care. There were no documented errors observed on the centrally stored medication forms, and medications were stored in their original containers at the present. Food Service& furniture: The non-perishable and perishable food supply is sufficient per regulations, and there are a variety of food types available for residents at this time. Dishes and utensils were in sufficient supply and stored properly, and sharp items are locked. The facility has a dining style set up for all meals but the residents may elect to have meals severed in their living units for an extra fee. Front Entrance: was clean and organized and free of clutter, there was a receptionist at the front desk. The overall facility is clean; the furniture is in good condition and arranged in a manner which provides space for residents to move safely. The facility cooling system and other appliances were operable at present. Licensee informed LPA there were safety lights for night throughout the facility and they are on 24/7. Care & Supervision/Administration: There were adequate staff present for the supervision of residents in care. The floor plans, telephone numbers and personal rights were found posted in the facility. The listed Administrator, Gary Lee has a current administrator’s certificate with an expiration date of 04/18/2026, and it is posted in the facility. Administrator shared all training's are completed and has mailed in the required documents. Records Reviewed and Resident/Staff Files: LPA Mixson reviewed a sample of the staff files and the facility's staff schedule. The staff files reviewed had criminal clearances, updated training's, along with current First Aid certifications. The resident files reviewed possessed the required paperwork as per Regulations at the present, including current TB tests.(602). Disaster preparedness: LPA Mixson reviewed the facility's emergency and disaster plan as well as the disaster training binder. LPA observed the last fire drill met the Department standards and was conducted as required per standards. Infection Control: LPA Mixson observed the hand washing stations in the facility restrooms. LPA observed PPE equipment and cleaning supplies to conduct regular cleaning of the facility. LPA reviewed the facility's infection control plan and found required infection control measures met the Department requirements. An exit interview was conducted. A copy of this report was reviewed and given to the Executive Director, Gary Lee.the state’s words, verbatim · CDSS document, Mar 4, 2026

Allegation investigated: Facility staff serve a poor quality of food. Facility staff do not respond to residents' call button in time manner. Facility staff force residents to sleep.

On December 23, 2025, Licensing Program Analyst (LPA) Antonine Richard made a follow-up visit to gather information and delivered findings regarding the allegations mentioned above. LPA met with the Resident Services Director (RSD),Dizon-Garcia Bituin, and the purpose of the visit was explained. LPA and RSD toured the facility. The investigation consisted of the following: On December 23, 2025, LPA Richard requested and obtained the following documents: Residents Roster (dated 12/16/2025), Staff Roster (dated 12/06/2025) and facility menu (dated 12/01/2025 to 12/30/2025). LPA also obtained records for Resident #1 (R1), including Face Sheet, Admission Agreement (dated 06/30/2023), Physician Report (dated 08/14/2023), and Needs and Services Plan (dated 07/04/2023 to 01/04/2024), as well as Resident Surrender Property (dated 10/13/2024). The LPA interviewed the Administrator (A1), five staff members (S1-S5), and five Residents (R2-R6). Report Continued on LIC9099C. Unsubstantiated Allegation #1: Facility staff serve poor-quality food. The complaint alleged that the facility served lukewarm soup, a sandwich, and undercooked fried food. On December 23, 2025, LPA interviewed the Administrator (A1), who denied the allegation and stated that the facility serves food upon request. The Administrator also mentioned that no residents had complained about receiving cold food. During the same visit, LPA interviewed five staff members #1-5 (S1-S5), all of whom denied the allegation and affirmed that food is served hot. Additionally, S4 explained that the kitchen serves both hot and cold food. If residents order hot food, they receive hot food; if they order cold food, they receive cold food; but otherwise, residents are not served cold or frozen food. On the same day, LPA interviewed five residents #2-6 (R2-R6), all of whom denied receiving cold food when they ordered. They all stated that the soup and French fries are served hot. On December 23, 2025, LPA reviewed the facility menu and the optional menu (dated 11/30 and 12/20/2025), which displayed a variety of food choices for the residents. LPA was unable to interview R1 because R1 moved out of the facility on 10/13/2024. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is unsubstantiated. Report continued on LIC9099C. Allegation #2: Facility staff do not respond to residents’ call buttons in a timely manner. The complaint alleged that the residents pressed their call buttons for assistance but had to wait 35 minutes for assistance. On December 23, 2025, LPA interviewed the Administrator (A1), who denied the allegation and stated that a staff member could respond to the pendant alarm within 10 minutes. Or the closest staff member to answer the pendant alarm. On December 23, 2025, LPA interviewed five staff members #1-5 (S1-S5), all of whom denied the allegation and stated that as soon as the pendant alarm activates, any available staff member will assist the residents. They also stated that it takes less than ten minutes to respond to the alarm. On December 23, 2025, LPA interviewed five Residents #2-6 (R2-R6), all of whom denied that it took 30 minutes to respond to their alarms after pressing the alarm buttons. They also stated they never had to wait more than 10 minutes. On the same day, LPA observed a resident, R2, pressing the pendant. It takes only 2 minutes for a staff member to respond to the alarm. Furthermore, LPA reviewed the Needs of Service plan (dated 01/04/2024) for R1, which showed that R1 was independent and ambulatory. LPA was unable to interview R1 because R1 moved out of the facility on 10/13/2024. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is unsubstantiated. Report continued on LIC9099C Allegation #3: Facility staff force residents to sleep. The complaint alleged that a staff member entered the resident's room, yelled at the resident, took the TV remote, and forced the resident to go to sleep. On December 23, 2025, the LPA interviewed the Administrator (A1), who denied the allegation and stated that staff would not force residents to go to bed early. The same day, the LPA also interviewed five staff members, #1-5 (S1-S5), all of whom denied ever asking any residents to go to sleep early. Additionally, on December 23, 2025, the LPA interviewed five residents, #2-6 (R2-R6), all of whom denied ever being asked to go to sleep early. They also stated that the staff are friendly and never force them to go to bed. The LPA was unable to interview R1 because R1 moved out of the facility on 10/13/2024. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is unsubstantiated. No deficiencies were cited. An exit interview was conducted, and a copy of the report was provided to the Resident Services Director Dizon-Garcia Bituin.the state’s words, verbatim · CDSS document, Dec 23, 2025 · control 18-AS-20240708114623

Type of visit: Case Management - Other

On 7/15/2025, Licensing Program Analyst (LPA) Janette Romero conducted an unannounced case management visit to the facility due to the capacity increase request submitted Licensee. LPA met with Administrator Kelley Lara and explained the purpose of the visit. At the time of the visit there was 90 residents. The facility is currently licensed for 98 non-ambulatory residents, of which 10 may be bedridden. The facility added a new building located at 27340 Nicolas Road, Temecula, CA, 92591 solely designated for memory care. The building on 27350 Nicolas Road, Temecula, CA 92591 will be designated for assisted living. LPA reviewed a Fire Safety Inspection Request (STD. 850) dated 6/3/2025, noting the memory care building has been granted a fire clearance for 48 non-ambulatory, of which five (5) may be bedridden residents. LPA also reviewed a STD. 850 dated 7/14/2025, noting the assisted living building has been granted a fire clearance for 90 non-ambulatory residents, of which five (5) may be bedridden. LPA toured the facility with Administrator Lara. The physical plant is ready for the capacity increase as the facility sketches show sufficient liveable space to accommodate the requested capacity. No health or safety issues were observed during the visit. A new license will be mailed to the facility to reflect the approved capacity increase. An exit interview was conducted where this report was reviewed and provided to Administrator Lara.the state’s words, verbatim · CDSS document, Jul 15, 2025

Type of visit: Required - 1 Year

On 3/28/2025, Licensing Program Analyst (LPA) Janette Romero conducted an unannounced visit to the facility for a required annual inspection. LPA met with Administrator, Kelley Lara who was informed of the purpose of the visit. The facility is licensed to serve for 98 elderly non-ambulatory elderly residents, of which 10 may be bedridden. The facility also has an approved hospice waiver for 26 residents and LPA was informed eight (8) residents are currently receiving hospice services at the facility. LPA toured the facility and observed the facility is made up of a two-story building currently designated for assisted living and memory care. The facility has large dining rooms, a cinema, fitness room, library, piano bar, game room, along with other activity rooms available for resident leisure. LPA toured the kitchen and observed food was stored in a safe and healthful manner. The facility met Departmental requirements for a two-day supply of perishable foods and seven-day supply of non-perishable food items. LPA observed a white board on the kitchen wall noting residents' dietary needs. LPA observed fire alarm systems, carbon monoxide detectors, and charged fire extinguishers throughout the facility. LPA reviewed the Annual Fire Alarm Report dated 4/10/2024 provided by HCI Systems Inc. noting the fire alarms and signaling systems passed their inspection. LPA was informed the facility's last fire drill was conducted on 3/22/2025. Medications are secured in medication carts stored in the locked medication room. Cleaning solutions and disinfectants are secured in the locked housekeeping room. The courtyard provides outside shaded seating for residents in care. Indoor and outdoor passageways were free of obstruction. No bodies of water were observed on the premises. The facility is pending a capacity change as it is expanding and undergoing new construction, which the Department is aware of. Administrator Lara will provide clarification regarding the fire inspection request by close of business on 4/1/2025. During today's visit, LPA did not observed any issues or concerns. An exit interview was conducted and a copy of this report was reviewed and provided to Administrator Kelley.the state’s words, verbatim · CDSS document, Mar 28, 2025

Type of visit: Required - 1 Year

On 3/11/2024, Licensing Program Analyst (LPA) Janette Romero conducted an unannounced visit to the facility for a required annual inspection. LPA met with Administrator, Kelley Lara who was informed of the purpose of the visit. The facility is licensed to care for 98 elderly non-ambulatory residents, of which 10 may be bedridden. The facility also has an approved hospice waiver for 26 residents. During today’s visit, LPA toured the facility’s interior and exterior with Administrator Lara and conducted staff and resident interviews. During the tour, LPA observed there are no bodies of water on the premises. The facility has charged fire extinguishers (serviced on 11/22/2023) along with fire alarm systems and carbon monoxide detectors. LPA reviewed the facility's annual fire alarm report dated 4/13/2023, which notes that smoke detectors, annunciators, control panels and batteries where inspected and found to be in working order. Outdoor and indoor passageways were kept free of obstruction. The facility's outside courtyards have shaded areas with seating. Medications were secured in medication rooms, inaccessible to residents. LPA toured the facility's kitchen, walk-in refrigerator, freezer and dry food storage room and observed that food is stored in a safe and healthful manner. The facility had a two (2) day supply of perishable food items and seven (7) day supply of nonperishable food items. The facility also has emergency food, water, additional Personal Protective Equipment and incontinent supplies in storage rooms. LPA conducted resident interviews and toured residents' rooms. Resident bedrooms had the required furniture, functional lighting, and grab bars in their bathrooms. LPA reviewed random staff and resident files. Staff files had the required training records and valid first aid certification on file. Resident files had a signed physician's report and updated assessments. During today's visit, LPA did not observe any issues or concerns. An exit interview was conducted where a copy this report was reviewed and provided to Administrator Lara.the state’s words, verbatim · CDSS document, Mar 11, 2024