Illustration — no photo of this home on file yet

Villariana Care II

Small home·Licensed for 6·Oxnard, California

Licensed since 2024Licence #565850506
  • Care approvals on fileWheelchair · Dementia · HospiceState licensing record · September 27, 2026
  • Estimated starting rate$5,150 a monthCovelight estimate · likely $4,200–$6,350
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitJuly 7, 2026CDSS inspection record

Villariana Care II is a small care home in Oxnard — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2024. Bedridden care is not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Villariana Care II

Is Villariana Care II licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is Villariana Care II licensed for?

6 residents — a small home, per CDSS records as of September 27, 2026.

Has Villariana Care II been cited?

0 Type A and 0 Type B citations since 2024, per CDSS records as of September 27, 2026. Those records count 4 state visits over the same years.

Is Villariana Care II still open?

This license was on the CDSS roster as of September 28, 2026.

What does Villariana Care II cost?

$5,150 a month to start is a Covelight estimate, likely $4,200–$6,350. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 12 small homes and similar homes within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 17 other homes of a similar licensed size across Ventura County that publish a starting rate, the middle half runs $3,500 to $6,202 a month, and the middle figure is $5,000 (n = 17 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Villariana Care II take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Villariana Care II, per CDSS records as of September 27, 2026.

Is there a hospital nearby?

St Johns Regional Medical Center is 2.1 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Villariana Care II keep a resident on hospice?

Hospice care is approved on this license, covering up to 5 residents, per CDSS records as of September 27, 2026.

Villariana Care II license and inspection record

  • Name on the license: “VILLARIANA CARE II”, per the CDSS roster as of May 25, 2025.
  • License #565850506. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 27, 2026.
  • Licensed to Villariana Care II, per CDSS records as of September 27, 2026.
  • First licensed in 2024, per CDSS records as of September 27, 2026.
  • 4 state inspection visits since 2024, per CDSS records as of September 27, 2026.
  • 0 Type A and 0 Type B citations on file since 2024, per CDSS records as of September 27, 2026. The same records count 4 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2024, per CDSS records as of September 27, 2026.
  • The most recent state visit on file is July 7, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careApproved by the state
  • Hospice careApproved · covers up to 5 residents
  • BedriddenNot on file · ask the home

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR SIX (6) NON-AMBULATORY RESIDENTS. WAIVER/GRANTED FOR HOSPICE CARE FOR FIVE (5).

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 27, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 5 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 27, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

What it costs here

Covelight estimate

$5,150a month to start

Likely $4,200–$6,350

From 12 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$5,150a month

Likely $4,200–$6,500

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$5,150likely $4,200–$6,350

    Covelight’s estimate starts from the rates 12 small homes and similar homes within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,200–$6,500
$5,150
First monthWith a one-time move-in fee · likely $4,900–$9,600
$7,150
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 12 small homes and similar homes within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

12 homes like this within 10 miles publish starting rates mostly between $3,300–$7,050.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 12 nearby homes behind this estimate

Where it is

  • 1021 Nightingle Place, Oxnard, CA 93036Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2024, the state has filed 4 documents for this home, and its records count 4 visits since 2024. The most recent is a facility evaluation report, dated July 7, 2026.

On file since
2024
State visits
4
Most recent visit
July 7, 2026

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2024.

Year by year
YearVisitsDocumentsSubstantiated202611020251102024220

The last 36 months — 4 of 4 documents

20261 state visit · 1 document
Jul 7, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

At 12:30 p.m. Licensing Program Analyst (LPA) Esther Cortez arrived at the facility unannounced to conduct a required annual visit. The LPA met with staff and explained the reason for the visit. Co-Administrator Johnna Macanin arrived shortly thereafter and informed them of the reason for the visit. At 12:45 p.m. the LPA conducted a tour of the physical plant with the Administrator to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. The following was noted: Facility is a single-story residence that consists of two (2) private bedrooms and two (2) shared bedrooms. Bedroom #2 has direct access outside. The LPA observed fire extinguishers which were fully charged and purchased on 04/7/2026. All smoke alarms and carbon monoxide detectors were tested and functioned properly. The LPA observed all required postings in the hallway near the entrance area. Kitchen: The facility has at least seven (7) day supply of non-perishable food and two (2) days perishable food. Appliances and all equipment appear to be clean and in good repair. Kitchen knives, sharps, and cleaning supplies were observed in locked cabinet. Water temperature in the kitchen was measured at 109.2 degrees Fahrenheit. Bedrooms: Each bedroom is equipped with clean mattresses, pillows, and bedding. There is a closet in the hallway with a sufficient supply of linens, including blankets, bath towels and wash cloths. Bedrooms have sufficient lighting. Bathrooms: There is two common restrooms in the hallway and one private restroom in bedroom #2.The LPA observed bathrooms, properly supplied and had functional fixtures. The LPA observed grab bars and non-skid mats in all bathrooms. Water temperature in the private restroom was measured at 106.5 degrees Fahrenheit. Report will continue on LIC809-C, 2nd page. Common Areas: The living areas and dining areas are clean and properly furnished. All window screens and coverings are in good repair. A working telephone is present. There are activity supplies in the living rooms. All doors have functioning auditory alarms when opened. The garage/Laundry room: The laundry room holds the washer, dryer and detergent and was observed locked and inaccessible to the residents in care. The garage is accessible from the house; the doors were locked from the inside of the house. Toxic or danger items or tools in the garage, were locked in a cabinet during the visit. Emergency food and water is stored in the garage. Surrounding Grounds (Outdoors): The exterior passageways were clean and clear of any obstructions. There is a covered patio area with outdoor seating. The entire property is fenced. The back and sides of the house are separated from the front yard by a gate and fence. No bodies of water were observed. Record Review: A review of facility files was initiated. The LPA reviewed five (5) out of six (6) resident files. Resident records were reviewed for, but not limited to care plans, physician's report, admissions agreement, and consent forms. All records were in order. The LPA reviewed five (5) out of six (6) Personnel files. Personnel records were reviewed for, but not limited to health assessments, criminal record clearances, first aid/CPR training, and the appropriate training. Staff were missing 2 hours of medication training. Upon observation the Administrator indicated that they had received a training plan from a third party vendor who did not specify 8 hours medication training were required and will have staff conduct the missing hours needed. Otherwise, all files were in order. Facility records are stored in the locked cabinet in the living room. The LPA observed documentation of Infection Control, and Emergency Disaster Plan. The LPA obtained Client Roster, Staff Roster and Insurance liability. Medication Audit: The LPA conducted Medications audit for two (2) residents. The medications are locked in a locked cabinet in the living room. Medications are labeled and checked for expiration dates. Medications are documented on the centrally stored medications and destruction record. Interviews: The LPA conducted two (2) resident and two (2) staff Interviews. No immediate concerns were voiced by the residents. Exit interview conducted and copy of the report and appeal rights provided to the Administrator.the state’s words, verbatim · CDSS document, Jul 7, 2026

The state marks this report as 4 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.

20251 state visit · 1 document
Jul 10, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

At 09:35 a.m. Licensing Program Analyst (LPA) Esther Cortez arrived at the facility unannounced to conduct a required annual visit. The LPA met with C0-Administrator Johnna Macanin and informed them of the reason for the visit. At 09:45 a.m. the LPA conducted a tour of the physical plant with the Administrator to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. The following was noted: Facility is a single-story residence that consists of two (2) private bedrooms and two (2) shared bedrooms. Bedroom #2 has direct access outside. The LPA observed fire extinguishers which were fully charged and purchased on 05/17/2025. All smoke alarms and carbon monoxide detectors were tested and functioned properly. The LPA observed all required postings in the hallway near the entrance area. Kitchen: The facility has at least seven (7) day supply of non-perishable food and two (2) days perishable food. Appliances and all equipment appear to be clean and in good repair. Kitchen knives, sharps, and cleaning supplies were observed in locked cabinet. Bedrooms: Each bedroom is equipped with clean mattresses, pillows, and bedding. There is a closet in the hallway with a sufficient supply of linens, including blankets, bath towels and wash cloths. Bedrooms have sufficient lighting. Bathrooms: There is two common restrooms in the hallway and one private restroom in bedroom #2.The LPA observed bathrooms, properly supplied and had functional fixtures. The LPA observed grab bars and non-skid mats in all bathrooms. At 09:58 a.m. water temperature in the private restroom was measured at 111.2 degrees Fahrenheit and at 115.2 degrees Fahrenheit in one of the common bathrooms. Report will continue on LIC9099-C, 2nd page. Common Areas: The living areas and dining areas are clean and properly furnished. All window screens and coverings are in good repair. A working telephone is present. There are activity supplies in the living rooms. All doors have functioning auditory alarms when opened. At 10:15 a.m. the LPA observed the Administrator administered medication to a resident by feeding it to them via a spoon. The garage/Laundry room: The laundry room holds the washer, dryer and detergent and was observed locked and inaccessible to the residents in care. The garage is accessible from the house; the doors were locked from the inside of the house. Toxic or danger items or tools in the garage, were locked in a cabinet during the visit. Emergency food and water is stored in the garage. Surrounding Grounds (Outdoors): The exterior passageways were clean and clear of any obstructions. There is a covered patio area with outdoor seating. The entire property is fenced. The back and sides of the house are separated from the front yard by a gate and fence Record Review: At 11:10 a.m. a review of facility files was initiated. The LPA reviewed five (5) out of six (6) resident files. Resident records were reviewed for, but not limited to care plans, physician's report, admissions agreement, and consent forms. All records were in order. The LPA reviewed five (5) out of seven (7) Personnel files. Personnel records were reviewed for, but not limited to health assessments, criminal record clearances, first aid/CPR training, and the appropriate training. All files were in order. Facility records are stored in the locked closet in the living room. The LPA observed documentation of Infection Control, Disaster prevention and last Disaster drill (conducted on 05/01/2025). The LPA obtained Client Roster, Staff Roster and Insurance liability. Medication Audit: At 12:00 p.m. the LPA conducted Medications audit for two (2) residents. The medications are locked in a locked closet in the living room. Medications are labeled and checked for expiration dates. Medications are documented on the centrally stored medications and destruction record. During Resident 1's (R1's) audit the LPA observed an under count of Acetaminophen by one (1) pill based on the start date and quantity. Upon observation, the Administrator called the staff responsible for the medications and they stated they wrote the wrong start date in error. Interviews: The LPA conducted two (2) resident and two (2) staff Interviews. No immediate concerns were voiced by the residents. Staff interviews revealed that medications are not self-administered at times and staff put the medications into the resident's mouth. Pursuant to Title 22 of the CA Code of Regulations, the following deficiencies were cited (refer to LIC 809-D): Exit interview conducted and copy of the report and appeal rights provided to the Administrator.the state’s words, verbatim · CDSS document, Jul 10, 2025
20242 state visits · 2 documents
Jul 2, 2024Facility evaluation reportReport on file

Type of visit: Prelicensing

Licensing Program Analyst (LPA) Esther Cortez conducted a pre-licensing visit to the above noted facility. The LPA met with applicants, Helen Rose T. Busch and Johnna Macanin. This is a new facility. A dementia program was included in the plan of operation. A Hospice Waiver for five (5) has been requested. Component III was completed during the inspection with the applicants. The facility is a single story home. At 9:50 AM, a physical plant tour was conducted inside and out. An approved fire clearance was received, clearing the home for six (6) non-ambulatory residents. The home has a sprinkler system. The facility has two (2) private bedrooms and two (2) shared bedrooms. Bedroom #2 has direct access outside. All resident rooms are set up with beds, night stands, lamps, chests of drawers, chairs and closet space. The beds are furnished with comfortable mattress and clean linen; which includes, top and bottom linens, pillowcases, blanket and a bedspread. Lighting in the rooms appeared adequate. The bedrooms were large enough to allow for easy passage between the beds and furniture with wheelchair or walker. In addition, no bedroom was used as a passageway to another room, bath or toilet. The facility does not have a staff room, therefore will have 24 hour awake staff. All rooms were free of odors. All window screens were clean and maintained in good repair. There is two common restrooms in the hallway and one private restroom in bedroom #2. The resident bathrooms have showers with non-skid materials. The private restroom has a shower and a bathtub with grab bars and non-skid materials .The hot water temperature was measured as follows: resident’s private bathroom = 116.4 *F, one of two resident's common bathroom 118.9*F and the kitchen – 119.3 *F, which fall within the allowable range of 105*F to 120*F. Report continued on LIC 809-C. Resident and staff records will be stored in a filing cabinet in the hallway of the first dining room. Medications will also be centrally stored in a locked filing cabinet in the dining room. Knives and cleaning supplies will be stored in locked boxes inside drawers and cabinets in the Kitchen. The supply of dishes, utensils, pots, pans and drink ware is adequate. The freezer was maintained at zero degrees Fahrenheit (0*F) and the refrigerator was maintained at 40*F. The first aid supplies were complete, including a thermometer and a current version of a first aid manual. The supply of perishable and nonperishable food is adequate. There was a three day supply of emergency water. There are no pesticides (poisons) or toxins stored in any food storage area or preparation area with utensils. Appliances in the kitchen were clean and all appeared functional. Trash cans had tight fitting lids. Kitchen, laundry and house cleaning supplies are stored in a locked closet located in the garage. No flies or other vermin were observed. The common areas were appropriately furnished, and the lighting was adequate. The facility has televisions, puzzles, coloring books, books and games for activities. There was sufficient space to accommodate both indoor and outdoor activities. Night lights were maintained in hallways and passageways to non-private bathrooms. All ramps were secure and non-slippery and were positioned at the level where wheelchairs and walkers may enter and exit the facility safely. There is a fireplace in both living rooms which were screened with no tools. The facility has emergency lighting, which included flashlights, or other battery powered lighting, and batteries. The facility has a furnace, which is able to heat rooms that residents occupy to a minimum of 68 degrees Fahrenheit; and, they have central air conditioning and are able to cool rooms to a comfortable range, not to exceed 85 degrees Fahrenheit. The facility smoke alarm system is hard wired. There is a pull station in the hallway outside of room #1 and one of the common bathrooms. The smoke detector and carbon monoxide detectors were tested and functioned properly during the time of visit. There are two fire extinguishers throughout the house. They are fully charged and do not exceed the purchase date 12/30/2023. The supply of extra bed and bath linens is adequate. Personal hygiene items (shampoos, soaps) were adequate. There is a functioning telephone on the premises. The emergency exiting plans/sketch, emergency telephone numbers and other required postings are posted at in the entry way of the living room. Report continued on LIC 809-C. The exterior passageways were clean and clear of any obstructions. There is a covered patio area with outdoor seating. The entire property is fenced. The back and sides of the house are separated from the front yard by a gate and fence. The garage is accessible from the house; the doors were locked from the inside of the house. Toxic or danger items or tools in the garage, were locked in a cabinet during the visit. Infection control practices were discussed with the applicant.. Facility has a 30 day supply of Personal Protective Equipment (PPE) on site. This report will be sent to the Centralized Application Bureau (CAB). You will be notified by the CAB Analyst when your license has been approved. You are not allowed to begin operating until you have been notified that your license has been approved by the CAB Analyst. Failure to comply could affect approval of your license. Exit interview conducted and report issued.the state’s words, verbatim · CDSS document, Jul 2, 2024
Jun 18, 2024Facility evaluation reportReport on file

Type of visit: Office

COMP II by CAB successfully completed Facility Type: RCFE Application Type: INTL Capacity: 6 Census : 0 Method: Telephone call with CAB COMP II Participants: Johnna Macanin & Helen Busch (Licensees/Administrator) & Tammy Edwards, (Analyst). Licensees/administrator participated in COMP II via Telephone call with CAB Analyst. Identification of licensees/administrator was verified by confirming driver’s license numbers. During COMP II, licensees/ administrator confirmed the understanding of Title 22. Component II was successfully completed. Licensees/administrator were advised to email signed LIC 809 with copy of photo ID to CAB. During COMP II, CAB analyst confirmed licensees/administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Admission Policies 3. Staffing requirements & Training 4. Restrictive/Prohibited Health Conditions 5. General provisions 6. Emergency Preparedness 7. Complaints & Reporting 8. Pre-licensing readinessthe state’s words, verbatim · CDSS document, Jun 18, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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