Illustration — no photo of this home on file yet

Sugar Maple Care Home

Small home·Licensed for 6·Citrus Heights, California

Licensed since 2007Licence #347003628
  • Care approvals on fileWheelchair · Dementia · HospiceState licensing record · September 27, 2026
  • Estimated starting rate$3,900 a monthCovelight estimate · likely $3,200–$4,850
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit5 of 6 beds occupiedAugust 5, 2024 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitAugust 6, 2026CDSS inspection record

Sugar Maple Care Home is a small care home in Citrus Heights — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2007. Bedridden care is not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Sugar Maple Care Home

Is Sugar Maple Care Home licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is Sugar Maple Care Home licensed for?

6 residents — a small home, per CDSS records as of September 27, 2026.

Has Sugar Maple Care Home been cited?

0 Type A and 0 Type B citations since 2007, per CDSS records as of September 27, 2026. Those records count 9 state visits over the same years.

Is Sugar Maple Care Home still open?

This license was on the CDSS roster as of September 28, 2026.

What does Sugar Maple Care Home cost?

$3,900 a month to start is a Covelight estimate, likely $3,200–$4,850. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 13 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 5 other homes of a similar licensed size in Citrus Heights that publish a starting rate, the middle half runs $3,500 to $5,625 a month, and the middle figure is $4,800 (n = 5 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Sugar Maple Care Home take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Sotea, Florica, per CDSS records as of September 27, 2026.

Is there a hospital nearby?

Mercy San Juan Medical Center is 2.6 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Sugar Maple Care Home keep a resident on hospice?

Hospice care is approved on this license, per CDSS records as of September 27, 2026.

Sugar Maple Care Home license and inspection record

  • Name on the license: “SUGAR MAPLE CARE HOME”, per the CDSS roster as of May 25, 2025.
  • License #347003628. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 27, 2026.
  • Licensed to Sotea, Florica, per CDSS records as of September 27, 2026.
  • First licensed in 2007, per CDSS records as of September 27, 2026.
  • 9 state inspection visits since 2007, per CDSS records as of September 27, 2026.
  • 0 Type A and 0 Type B citations on file since 2007, per CDSS records as of September 27, 2026. The same records count 9 state visits in that period.
  • 2 complaints and 0 substantiated allegations on file since 2007, per CDSS records as of September 27, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is August 6, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved by the state
  • Dementia / memory careApproved by the state
  • Hospice careApproved by the state
  • BedriddenNot on file · ask the home

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. ALL 6 RESIDENTS MAY BE NONAMBULATORY. HOSPICE WAIVER ON FILE FOR 3 RESIDENTS.

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 27, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 27, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

What it costs here

Covelight estimate

$3,900a month to start

Likely $3,200–$4,850

From 13 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$3,900a month

Likely $3,200–$5,050

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$3,900likely $3,200–$4,850

    Covelight’s estimate starts from the rates 13 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,200–$5,050
$3,900
First monthWith a one-time move-in fee · likely $3,750–$8,200
$5,900
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 13 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

13 homes like this within 3 miles publish starting rates mostly between $3,500–$6,000.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 13 nearby homes behind this estimate

Where it is

  • 6737 Sugar Maple Way, Citrus Heights, CA 95610Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 9 documents for this home, and its records count 9 visits since 2007. The most recent is a facility evaluation report, dated August 6, 2026.

On file since
2021
State visits
9
Most recent visit
August 6, 2026
Occupied · August 5, 2024 visit
5 of 6 bedsa count on that day, not an opening

We hold 2 complaint reports the state published for this home, dated November 20, 2023 to August 5, 2024. 2 of the 2 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 2 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints2typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2007.

Year by year
YearVisitsDocumentsSubstantiated202611020252202024220202322020221102021110

The last 36 months — 7 of 9 documents

20261 state visit · 1 document
Aug 6, 2026Facility evaluation reportReport on file

Type of visit: Annual/Random

Licensing Program Analyst (LPA) Sabrina Calzada arrived unannounced to conduct a required annual. LPA met with Florica Sotea, Administrator, and stated the reason for the inspection. Also present was staff, Janice Wilson. Administrator Designee, Eugene Georgescu, was present around the start of the inspection. At the start of the inspection, (2) residents were resting in the common area, (3) residents in their rooms, and (1) was attending their health care program. (1) resident returned to the community around 12:00 pm and (1) then left to go to the health care program. The facility has a hospice waiver for (3), and there is currently (1) resident on hospice. The Ombudsman arrived at 2:00 pm to conduct an inspection. LPA and Administrator toured the interior/exterior of the facility including the common areas, (2) shared resident rooms, (2) private resident rooms, (2) resident bathrooms, kitchen, staff room and garage/locked laundry area. LPA observed the facility to be clean, in good repair and odor-free, and the bathrooms have the necessary grab bars and skid-resistant floors. There is sufficient 2+day perishable, including fresh produce, and 7+day non-perishable supply of food. Fridge/freezer temperatures were 37*F/0*F, respectively. Toxins are locked in the garage, sharps are locked in the kitchen, and medications are locked in a cabinet near the kitchen. The Administrator will switch the key lock to a magnetic lock on the sharps drawer due to overuse. Facility temperature inside was 77*F and hot water measured 113*F in the kitchen. The fire extinguisher was last serviced April 17, 2026, and the smoke/monoxide alarms are working. There are sufficient incontinent products, PPE and paper products. All exit doors have auditory alerts. There is (1) unlocked gate outside and covered patio seating. There are no pools. (3) resident files and (3) staff files were reviewed. Files are organized and complete. Care plans are current and have required signatures. Medications/orders were reviewed for (1) resident. Orders match meds being given. LPA requested updated LIC308, LIC500 and insurance information. There are no deficiencies. Exit interview. Report provided.the state’s words, verbatim · CDSS document, Aug 6, 2026
20252 state visits · 2 documents
Sep 9, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Sabrina Calzada arrived unannounced to conduct a required annual. LPA met with Florica Sotea, Administrator. Administrator Designee, Eugene Georgescu, arrived later during the inspection. LPA observed (1) resident resting in the common area and (4) residents in their rooms. The facility has a hospice waiver for (3), and there are (2) residents on hospice currently. LPA and Administrator toured the interior/exterior of the facility including the common areas, (2) shared resident rooms, (2) private resident rooms, (2) resident bathrooms, kitchen, staff room and garage/locked laundry area. LPA observed the facility to be clean, in good repair and odor-free, and the bathrooms have the necessary grab bars and slip-resistant floors. There is sufficient 2+day perishable, including fresh produce, and 7+day non-perishable supply of food. Toxins are locked in the garage, sharps are locked in the kitchen, and medications are locked in a cabinet near the kitchen. All exit doors have alarms and there are mini-ramps at the front/back entrances. There is (1) unlocked gate outside and covered patio seating. The fire extinguisher was last serviced 4/1/25, and quarterly fire drills are conducted. Smoke/monoxide alarms working. Inside temperature measured 78*F and the hot water measured 118*F in a resident bathroom. There are sufficient incontinent products, PPE and paper products. Guardian updates discussed. Two (2) resident files and (3) staff files were reviewed. Files were found to be organized, complete and contain current documentation. Care plans are current and have required signatures. Medications/orders were reviewed for (2) residents. Staff have completed all required training. RCFE Administrator certificate #7007852740 (exp 5/15/27). An Addendum to be added to the Admission Agreement with current contact information for CCLD/Ombudsman and (90) days required for a cost of living increase. The Plan of Operation includes updated Dementia regulations. LPA requested an updated copy current liability insurance. There are no deficiencies. Exit interview. Report provided.the state’s words, verbatim · CDSS document, Sep 9, 2025

The state marks this report as 4 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.

Jan 28, 2025Facility evaluation reportReport on file

Type of visit: Collateral

On January 28, 2025, Licensing Program Analyst (LPA) Cassie Yang arrived unannounced to conduct a collateral visit to conduct an interview with Resident #1 (R1). LPA met with Administrator, and informed her the purpose for the visit. During today's visit, LPA spoke with R1 on an issue that was not related to this facility. In the areas that were evaluated, no deficiencies were observed at the time of the visit. Exit Interview conducted and a copy of the report was provided to Administrator.the state’s words, verbatim · CDSS document, Jan 28, 2025
20242 state visits · 2 documents
Oct 4, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Sabrina Calzada arrived unannounced to conduct a required annual. LPA met with Florica Sotea, Administrator, and Shelley Ann Mc Leod, caregiver, and explained the reason for the inspection. LPA was advised there are (4) residents currently. LPA observed (2) residents watching television in the common area and (2) residents resting in their rooms. The facility has a hospice waiver for (3), and there are (2) residents on hospice currently. LPA and Administrator toured the interior and exterior of the facility including the common areas, (2) shared resident rooms, (2) private resident rooms, (2) resident bathrooms, kitchen, staff room and garage/locked laundry area. LPA observed the facility to be clean, in good repair and odor-free. LPA observed the bathrooms to have the necessary grab bars, non-skid flooring, paper towels and hand-washing posters. LPA observed sufficient 2+day perishable and 7+day non-perishable supply of food. There is additional food along with paper/incontinent and PPE supplies in garage area. Toxins are locked in the garage, sharps are locked in the kitchen and medications are locked in a cabinet near the kitchen. All exit doors have alarms and there are mini-ramps at the front entrance, and the patio door. There is (1) unlocked gate outside and covered patio seating. There are no pools or bodies of water. Residents participate in a variety of activities, including painting, cross-word puzzles, music, and singing. Smoke/monoxide alarms are in working order, and the fire extinguisher was last serviced 4/4/24. Quarterly fire drills to be documented. LPA reviewed (2) resident files and found them to be organized, complete and contain current documentation. Medications were reviewed for (1) resident. Orders match medications being given. Administrator certificate # 602537174- (exp 5/15/25) is posted in the common area. (3) staff files were reviewed. All staff have current certifications in First Aid/CPR and are in the process of completing annual required training. Documentation is on file. LPA requested an updated copy of LIC500, LIC308 and obtained a copy of the current liability insurance. There are no deficiencies. A Technical Advisory Note is being issued. Exit interview. Report to be emailed.the state’s words, verbatim · CDSS document, Oct 4, 2024
Aug 5, 2024Complaint investigation reportUnfounded

Allegation investigated: Staff handled resident in a rough manner while in care.

Licensing Program Analyst (LPA) Sabrina Calzada arrived unannounced to open a complaint received on 7/31/24. LPA met with staff, Shelly McLeod, introduced herself and stated the reason for today's inspection. Staff contacted the Administrator, Florica Sotea, by phone to inform of LPA's presence in the facility. LPA spoke to the Administrator, Florica, by phone, and confirmed that resident, who is the subject of this complaint, never lived at this care home, and she is not familiar with this individual. The caregiver also stated to LPA she is not familiar with this resident, as she returned to working at the care home on 8/4/24. LPA was given the names of the (5) residents currently residing at the care home. The Administrator arrived at the facility at 1:15 pm. Based on information obtained, LPA finds the allegation to be UNFOUNDED- meaning that the allegation was false, could not have happened and/or is without reasonable basis. Exit interview. Copy of report provided. Unfoundedthe state’s words, verbatim · CDSS document, Aug 5, 2024 · control 59-AS-20240731092005
20232 state visits · 2 documents
Nov 20, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Neglect/Lack of Supervision: Due to staff's neglect or lack of care, resident received a medication not prescribed, fentanyl, while in care.

Licensing Program Analyst (LPA) Sabrina Calzada arrived unannounced to deliver investigative findings to a complaint received on 8/28/23. LPA met with Florica Sotea, Administrator, and explained purpose of inspection. During the investigation, the Department interviewed (2) facility staff, (4) residents, the Ombudsman and a hospital staff person. Multiple documentation pertaining to resident (R1) was reviewed, including hospital medical records, facility records, and medication records. Medication records were also reviewed for all residents. The results of the investigation are as follows: On 8/23/23, resident (R1) was reported to be laughing and smiling and not interacting as resident normally does in conversation. The Administrator took resident to a scheduled psychiatric appointment and expressed her concerns of resident's altered behavior to the psychiatrist, who contacted 911. cont on 9099C-1.. Unsubstantiated 9099C-1.. On 8/23/23, at approximately 2:32 pm, the resident was transported by ambulance to an area hospital and admitted for an increased altered level of consciousness, weakness, hypotension, respiratory failure and bradycardia (slow heart rate). Resident's urinalysis test returned positive for fentanyl. A second test was not conducted. Fentanyl was not a medication on resident's medication list. Hospital notes were reviewed and note the pulmonologist wrote "Possible false positive urine test due to a cross reaction with other drugs". There was no evidence to indicate the presence of fentanyl in the facility. The Administrator stated that none of the residents were prescribed fentanyl which was consistent with resident record reviews. The Department conducted an on-line search of resident's (R1's) medications and their ingredients, as well as the medication ingredients of all residents, and no medications were determined to contain fentanyl as an ingredient. Resident's medication labels on the medication containers were also reviewed and none were observed to list fentanyl. Both the Administrator and caregiver denied taking fentanyl. The Administrator also indicated that resident (R1) had no access to any medications and did not manage her own medications, confirming the medications were kept locked in a cabinet. The Administrator or caregiver administered all of resident's medications and the resident (R1) did not leave the facility or have any visitors leading up to the incident. The local police department conducted an investigation and was unable to find any evidence of a crime and closed their case as information only. Resident, (R2), reported she received another resident's medication once but immediately recognized the incorrect medication and advised staff. The same resident recalled another time when another resident, whose name was not known, received an incorrect medication and told staff "This isn't mine". Staff corrected the medication error before the resident took the wrong medication. R2 stated that the Administrator will prepare medications for all residents and store them in a kitchen drawer. The Administrator confirmed all medications are stored in a locked cabinet and no where else in the home. The Administrator showed LPA on 11/20/23 that she prepares the medications only for the day (all dosages) and administers the medications with a meal when possible. LPA observed each medicine cup to be labeled with resident's name. As a result of this investigation, the Department finds the allegation to be (US)Unsubstantiated - A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview. Copy of report provided to the Administrator.the state’s words, verbatim · CDSS document, Nov 20, 2023 · control 59-AS-20230828125407
Oct 11, 2023Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Sabrina Calzada arrived unannounced to conduct a required annual. LPA met with Florica Sotea, Administrator, and Camille Whyte, caregiver, and explained the reason for the inspection. LPA was advised that (1) of (6) residents is currently at a skilled nursing facility. The facility has a hospice waiver for (3). There are no residents on hospice currently. LPA and Administrator toured the interior and exterior of the facility including the common areas, (2) shared resident rooms, (2) private resident rooms, (2) resident bathrooms, kitchen, staff room and garage/locked laundry area. LPA observed the facility to be clean, in good repair and odor-free. LPA observed the bathrooms to have the necessary grab bars, non-skid flooring, paper towels and hand-washing posters. LPA observed sufficient 2+day perishable and 7+day non-perishable supply of food, and locked sharps in the kitchen. Locked medications are kept in a separate cabinet nearby and locked toxins are kept in the garage. LPA observed the inside temperature to be 73*F. Fire extinguisher was last serviced 4/10/23. Hot water temperature measured 110*F in a resident bathroom. There is a complete First Aid kit on site and sufficient paper products and PPE. All required postings are posted. LPA reviewed/approved the Infection Control Plan (LIC9282) that was last updated in August 2023. LPA observed (1) unlocked gate outside and covered patio seating. There are no pools or bodies of water. LPA observed copy of RCFE Administrator certificate # 6025371740- exp 5/15/23- renewal pending. LPA reviewed (3) resident files and found them to be organized, current and complete. Meds were reviewed for (2) residenst -orders matched meds being administered. LPA reviewed all staff files - all staff have current First Aid/CPR certification and have completed required training through an approved on-line vendor. LPA requested an updated copy of LIC500, LIC308 and obtained a copy of the current liability insurance. There are no deficiencies issued during today's inspection. Exit interview with Administrator. Copy of report provided.the state’s words, verbatim · CDSS document, Oct 11, 2023
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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