Illustration — no photo of this home on file yet

St Michael Assisted Living

Mid-size home·Licensed for 49·Dinuba, California

LicensedLicence #547209600
  • Care approvals on fileWheelchair · Dementia · HospiceState licensing record · September 27, 2026
  • Estimated starting rate$4,750 a monthCovelight estimate · likely $3,750–$6,250
  • Home sizeLicensed for 49Mid-size care home · a licensed care home (RCFE)
  • Room at the last state visit20 of 49 beds occupiedMay 28, 2026 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitSeptember 9, 2026CDSS inspection record

St Michael Assisted Living is a mid-size care home in Dinuba — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 49 residents. Bedridden care is not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about St Michael Assisted Living

Is St Michael Assisted Living licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is St Michael Assisted Living licensed for?

49 residents — a mid-size home, per CDSS records as of September 27, 2026.

Has St Michael Assisted Living been cited?

1 Type A and 1 Type B citations, per CDSS records as of September 27, 2026.

Is St Michael Assisted Living still open?

This license was on the CDSS roster as of September 28, 2026.

What does St Michael Assisted Living cost?

$4,750 a month to start is a Covelight estimate, likely $3,750–$6,250. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 8 homes with 7 to 49 beds and similar homes within 30 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does St Michael Assisted Living take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Therapeutic Residential Care Services Inc., per CDSS records as of September 27, 2026.

Can St Michael Assisted Living keep a resident on hospice?

Hospice care is approved on this license, covering up to 10 residents, per CDSS records as of September 27, 2026.

St Michael Assisted Living license and inspection record

  • Name on the license: “ST MICHAEL ASSISTED LIVING”, per the CDSS roster as of June 12, 2026.
  • License #547209600. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 49 residents — a mid-size home, per CDSS records as of September 27, 2026.
  • Licensed to Therapeutic Residential Care Services Inc., per CDSS records as of September 27, 2026.
  • First licensed: the year is not on file — the roster carries no first-license date for it. Ask: “When did this license start?”
  • 9 state inspection visits on file, per CDSS records as of September 27, 2026.
  • 1 Type A and 1 Type B citations on file, per CDSS records as of September 27, 2026.
  • 2 complaints and 2 substantiated allegations on file, per CDSS records as of September 27, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is September 9, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 49 residents
  • Dementia / memory careApproved by the state
  • Hospice careApproved · covers up to 10 residents
  • BedriddenNot on file · ask the home

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR 49 NON-AMBULATORY. WAIVER/GRANTED FOR HOSPICE CARE FOR (10).

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 27, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 10 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 27, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

What it costs here

Covelight estimate

$4,750a month to start

Likely $3,750–$6,250

From 8 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$4,750a month

Likely $3,750–$6,400

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$4,750likely $3,750–$6,250

    Covelight’s estimate starts from the rates 8 homes with 7 to 49 beds and similar homes within 30 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,750–$6,400
$4,750
First monthWith a one-time move-in fee · likely $4,500–$9,350
$6,750
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 8 homes with 7 to 49 beds and similar homes within 30 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

8 homes like this within 30 miles publish starting rates mostly between $3,000–$5,900.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 8 nearby homes behind this estimate

Where it is

  • 550 N Lillie Ave, Dinuba, CA 93618Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2025, the state has filed 8 documents for this home, and its records count 9 visits. The most recent is a facility evaluation report, dated September 9, 2026.

On file since
2025
State visits
9
Most recent visit
September 9, 2026
Occupied · May 28, 2026 visit
20 of 49 bedsa count on that day, not an opening

We hold 3 complaint reports the state published for this home, dated May 6, 2026 to May 28, 2026. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 3 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations1typical 0
  • Type B citations1typical 1
  • Substantiated allegations2typical 2
  • Total complaints2typical 6

“Typical” is the statewide median across the 1,354 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations.

Year by year
YearVisitsDocumentsSubstantiated20263412025440

The last 36 months — 8 of 8 documents

20263 state visits · 4 documents
Sep 9, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) K. Kaur arrived for an unannounced annual inspection. LPA was allowed entry by staff and met with Licensee Harmesh Kumar and Administrator Sabrina Kaur. LPA toured facility with Licensee and Administrator. All pathways, entrances and exits were clear from obstructions. Common rooms have adequate furnishings and lighting. All of the resident bedrooms have all the required furnishings and adequate lighting. Bathrooms have grab bars/skid mats. LPA observed in room #17, flooring near resident’s bed that is lifting. LPA observed oxygen in use without signage. Several window screens throughout the facility observed to have small tears, Room 15 Bathroom window was missing a screen. Facility refrigerator/freezer temperatures observed with range. LPA observed a 2-day supply of perishable foods. LPA observed a supply of extra bed linens and personal hygiene and grooming products in storage room. Cleaning supplies are stored in a locked closet in the laundry room. Medications are locked in a medication room. First aid kit contains all the required items. A fire extinguisher is present and has a service date of 03/13/2026. Smoke detectors and carbon monoxide were operating. Fire Alarm was inspected by a third party on 04/06/2026. Facility has a call light system, which is operating properly. Outside of the facility toured. No outside hazards were observed. Fire Drill was conducted on 8/10/2026. Resident’s files were reviewed to have signed Admission Agreement, Personal Rights, and Emergency Identifications forms and medical assessments. Staff files reviewed and have the required documentation. Surety bond was reviewed. Liability Insurance policy effective 10/20/25 to 10/20/2026. Medication review conducted revealed two out of four residents’ medication was not administered as prescribed. Deficiencies cited per California Code of Regulations, Title 22, on the attached 809D. LPA requested the following documents to be submitted to CCL by 09/16/2026: current copy of Administrator’s Certificate, Administrator Organization (LIC 309), Designation of Administrative Responsibility (LIC 308), Emergency Disaster Plan (LIC 610-E), Affidavit regarding Resident Cash Resources (LIC 400), Personnel Report (LIC 500), Register of Facility Clients/Residents (LIC 9020) in order to update the facility file. Exit interview completed with Licensee, Harmesh Kumar and Administrator Sabrina Kaur. Plans of corrections were developed by Licensee and reviewed by Administrator and LPA. A copy of this report, deficiencies and appeal rights have been provided to Licensee, whose signature on this form confirms receipt of this document.the state’s words, verbatim · CDSS document, Sep 9, 2026

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87618(b)(3)(B) · Plan of correction due date: Sep 16, 2026

87618 Oxygen Administration - Gas and Liquid (b) In addition to Section 87611(b), the licensee shall be responsible for the following: (3) Ensuring that the use of oxygen equipment meets the following requirements: (B) "No Smoking-Oxygen in Use" signs shall be posted in the appropriate areas. This requirement is not met as evidenced by: Based on observation, interview, and record review, the facility did not comply with the regulation listed above due to R1 not having a "Oxygen in Use Sign" posted, which poses a potential health and safety risk to residents in care.the state’s words, verbatim · CDSS document, Sep 9, 2026

Plan of correction: Administrator agrees to have signs posted in appropriate areas. Verification will be sent to the Dept by POC due date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR87303(c) · Plan of correction due date: Sep 23, 2026

87303 Maintenance and Operation (c) All window screens shall be clean and maintained in good repair. This requirement is not met as evidenced by: Based on observation, the facility did not comply with the regulation listed above due to several window screens throughout the facility observed to have small tears, Room 15 Bathroom window was missing a screen, which poses a potential health and safety risk to residents in care.the state’s words, verbatim · CDSS document, Sep 9, 2026

Plan of correction: Administrator agrees to replace/ repair window screens and submit receipts/ pictures by due date

From the deficiency page — Deficiency type: Type A · Section cited: HSC 87465(a)(4) · Plan of correction due date: Sep 10, 2026

87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (4) The licensee shall assist residents with self-administered medications as needed. This requirement is not met as evidenced by: Based on observation, interview, and record review two out of four residents’ medication was not administered as prescribed. R2’s Docusate 100 MG started on 8/17/2026 to 9/9/2026 should have 24 pills given from Qty 30. Bubble pack has 4 remaining, which means 26 were given. R3’s Trazodone HCL 50 has a start of 8/31/2026 for PRN and routine medication. 08/31/2026 – 9/9/2026 should have 10 given for routine and PRN log shows 6 pills given total of 16. Qty 60 – 16 = 44 should be remaining and bubble pack has 47 remaining which poses an Immediate health and safety risk to residents in care.the state’s words, verbatim · CDSS document, Sep 9, 2026

Plan of correction: Administrator agrees to submit statement of intent by due date to review process to implement to avoid future error and provide in-service training to staff and submit records when completed.

From the deficiency page — Deficiency type: Type B · Section cited: CCR87303(a) · Plan of correction due date: Sep 23, 2026

87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Based on observation, and interview, the facility did not comply with the regulation listed above due to Room 18 observed with sink faucet that splashes water outside of the sink, Room 17 has flooring that is lifted, transition strip missing in common room which poses a potential health and safety risk to residents in care.the state’s words, verbatim · CDSS document, Sep 9, 2026

Plan of correction: Administrator agrees to repair and submit invoices, receipts, and pictures of repairs by due date.

May 28, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not ensure the residents are provided nutritious meals Staff yell at residents Staff do not ensure resident is provided with a comfortable mattress

Licensing Program Analyst (LPA) K. Kaur arrived at the facility for subsequent complaint inspection. LPA met with Administrator Sabrina Kaur and explained the purpose of the visit and reviewed the elements of the allegations. LPA delivered the following complaint investigation findings. The Department investigated the allegations listed above. Based on interviews conducted with Residents and staff no incident was witnessed of staff yelling at residents. Based on observations resident meals and mattress meet licensing requirements. Based on these findings, the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore these allegations are unsubstantiated. Unsubstantiatedthe state’s words, verbatim · CDSS document, May 28, 2026 · control 24-AS-20260217102739

The state marks this report as 3 pages; the online copy we transcribed has 1. You can request the full file from the county licensing office.

May 6, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not maintain a comfortable temperature for residents in care.

On May 6, 2026 Licensing Program Analyst (LPA) B. Miranda and Licensing Program Manager (LPM) A. Walton arrived at the facility unannounced to deliver findings for the allegation listed above. LPA & LPM met with Administrator Harmesh Kumar. Regarding the allegation: Staff did not maintain a comfortable temperature for residents in care. The Dept conducted multiple interviews and observed thermostats in the facility. During today's visit LPA & LPM observed the thermostats to be at 72 degrees Fahrenheit. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview was conducted, and a of this report LIC9099 was provided to Administrator Harmesh Kumar. Unsubstantiatedthe state’s words, verbatim · CDSS document, May 6, 2026 · control 24-AS-20260324170734
May 6, 2026Complaint investigation reportSubstantiated

Allegation investigated: Staff made an inappropriate comment to a resident in care.

On May 6, 2026 Licensing Program Analyst (LPA) B. Miranda and Licensing Program Manager (LPM) A. Walton arrived at the facility unannounced to deliver findings for the allegation listed above. LPA & LPM met with Administrator Harmesh Kumar. Regarding the allegation: Staff made an inappropriate comment to a resident in care. The Dept conducted multiple interviews and was informed staff make inappropriate comments to residents in care. Based on interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6, Chapter 8, Article 8, is being cited on the attached LIC 9099D. Exit interview was conducted, and a of this report LIC9099, LIC9099D, and appeal rights were provided to Administrator Harmesh Kumar. Substantiatedthe state’s words, verbatim · CDSS document, May 6, 2026 · control 24-AS-20260324170734

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87468.1(a)(1) · Plan of correction due date: May 15, 2026

87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement is not met as evidenced by: Based on observation & interview, the facility did not comply with the regulation listed above due to multiple interviewees stating staff inappropriately speak to residents in care, which poses a potential health and safety risk to residents in care.the state’s words, verbatim · CDSS document, May 6, 2026

Plan of correction: Licensee will conduct staff training on Personal Rights and Mandated Reporting. Verification of training and staff attendance will be provided to the Dept by POC due date.

20254 state visits · 4 documents
Oct 31, 2025Facility evaluation reportReport on file

Type of visit: Case Management - Health Checks

LPA L. Xiong was at the above facility for a case management health checks. A tour of the facility was conducted. Residents observed and spoke to all indicated they were doing good and like their breakfast. The residents relocated from Autumn Oaks were observed to be adjusting well to their new home.the state’s words, verbatim · CDSS document, Oct 31, 2025
Aug 26, 2025Facility evaluation reportReport on file

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Shawna Doucette arrived to the facility announced to conduct the Pre licensing visit. LPA Shawna Doucette met with Licensee/Administrator Harmesh Kumar who granted LPA's entry into the facility. LPA toured facility. Common rooms have adequate furnishings and lighting. All of the resident bedrooms have all the required furnishings and adequate lighting. Sample of bathrooms were checked and hot water temperature in bathrooms measured between 110 F to 117 degrees F. Bathrooms have grab bars/skid mats. LPA observed a supply of extra bed linens and personal hygiene and grooming products. Facility has refrigerator/freezer. Cleaning supplies are stored in a locked closet in the laundry room. Medications are locked in a medication room. First aid kit contains all the required items. A fire extinguisher is present and has a service date of 03/12/2025. Smoke detectors and carbon monoxide were operating. Facility has a call light system, which is operating properly. Outside of the facility toured. Exits open free of obstruction. No outside hazards were observed. No pools or bodies of water. Facility phone number will be (559) 607-1920. LPA reviewed Comp III with Licensee. An exit interview was conducted and a copy of this report was provided.the state’s words, verbatim · CDSS document, Aug 26, 2025
Aug 15, 2025Facility evaluation reportReport on file

Type of visit: Prelicensing

Licensing Program Analyst (LPA) Shawna Doucette arrived to the facility announced to conduct the Pre licensing visit. LPA Shawna Doucette met with Licensee/Administrator Harmesh Kumar who granted LPA's entry into the facility. LPA toured facility. Common rooms have adequate furnishings and lighting. All of the resident bedrooms have all the required furnishings and adequate lighting. Sample of bathrooms were checked and hot water temperature in bathrooms measured between 89.2 F to 124.1 degrees F. Bathroom is missing shower grab bar. LPA observed a supply of extra bed linens and personal hygiene and grooming products. Kitchen is missing the refrigerator. Cleaning supplies are stored in a locked closet in the laundry room. Medications are locked in a medication room. First aid kit contains all the required items. A fire extinguisher is present and has a service date of 03/12/2025. Smoke detectors and carbon monoxide were operating. Facility has a call light system. System needs to identify the room when call light is pulled. Outside of the facility toured. Exits open free of obstruction. No outside hazards were observed. No pools or bodies of water. Facility phone number will be (559) 607-1920. LPA will return at a later date once corrections are completed. An exit interview was conducted and a copy of this report was provided.the state’s words, verbatim · CDSS document, Aug 15, 2025

The state marks this report as 6 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.

Jun 12, 2025Facility evaluation reportReport on file

Type of visit: Office

Facility Type: Residential Care Facility for the Elderly Application Type: Initial Capacity: 49 Census (if any clients in care): 0 COMP II Participants: HARMESH KUMAR Interview Method: Telephone interview On June 12, 2025, applicant/administrator participated in COMP II. Identification of the applicant and administrator was verified through interview questions based on photo ID and other identifying personal information. During COMP II, applicant and administrator confirmed the understanding of the California Code Title 22 Regulations. Signed LIC 809 with copy of photo ID have been obtained. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Admission Policies 3. Staffing requirements & Training 4. Restricted/Prohibited Health Conditions 5. General provisions 6. Emergency Preparedness 7. Complaints & Reporting 8. Pre-licensing readinessthe state’s words, verbatim · CDSS document, Jun 12, 2025
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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