Illustration — no photo of this home on file yet

St. Joseph's Guest Home

Small home·Licensed for 5·San Diego, California

Licensed since 1988Licence #370804484
  • Care approvals on fileWheelchair · HospiceState licensing record · September 27, 2026
  • Estimated starting rate$3,700 a monthCovelight estimate · likely $3,000–$4,550
  • Home sizeLicensed for 5Small care home · a licensed care home (RCFE)
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitJuly 13, 2026CDSS inspection record

St. Joseph's Guest Home is a small care home in San Diego — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 5 residents since 1988. Dementia care and bedridden care are not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about St. Joseph's Guest Home

Is St. Joseph's Guest Home licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is St. Joseph's Guest Home licensed for?

5 residents — a small home, per CDSS records as of September 27, 2026.

Has St. Joseph's Guest Home been cited?

0 Type A and 0 Type B citations since 1988, per CDSS records as of September 27, 2026. Those records count 6 state visits over the same years.

Is St. Joseph's Guest Home still open?

This license was on the CDSS roster as of September 28, 2026.

What does St. Joseph's Guest Home cost?

$3,700 a month to start is a Covelight estimate, likely $3,000–$4,550. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 9 small homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 49 other homes of a similar licensed size in San Diego that publish a starting rate, the middle half runs $3,950 to $6,000 a month, and the middle figure is $5,000 (n = 49 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does St. Joseph's Guest Home take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Sanchez, Angelita L. & Lorezco, Teresita T., per CDSS records as of September 27, 2026.

Is there a hospital nearby?

Paradise Valley Hospital is 1.3 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can St. Joseph's Guest Home keep a resident on hospice?

Hospice care is approved on this license, per CDSS records as of September 27, 2026.

St. Joseph's Guest Home license and inspection record

  • Name on the license: “ST. JOSEPH'S GUEST HOME”, per the CDSS roster as of May 25, 2025.
  • License #370804484. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 5 residents — a small home, per CDSS records as of September 27, 2026.
  • Licensed to Sanchez, Angelita L. & Lorezco, Teresita T., per CDSS records as of September 27, 2026.
  • First licensed in 1988, per CDSS records as of September 27, 2026.
  • 6 state inspection visits since 1988, per CDSS records as of September 27, 2026.
  • 0 Type A and 0 Type B citations on file since 1988, per CDSS records as of September 27, 2026. The same records count 6 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 1988, per CDSS records as of September 27, 2026.
  • The most recent state visit on file is July 13, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved by the state
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved by the state
  • BedriddenNot on file · ask the home

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
FACILITY SERVES FIVE (5) ELDERLY RESIDENTS; AGE 60 AND ABOVE. FOUR (4) OF WHOM MAY BE NON-AMBULATORY IN ROOMS 1, 2 AND 4. WHEELCHAIR APPROVED IN ROOM 4. HOSPICE WAIVER APPROVED FOR ONE (1) RESIDENT.

985 - RCFE / HOSPICE

CDSS record, verbatim · September 27, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

Covelight estimate

$3,700a month to start

Likely $3,000–$4,550

From 9 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$3,700a month

Likely $3,000–$4,750

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$3,700likely $3,000–$4,550

    Covelight’s estimate starts from the rates 9 small homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,000–$4,750
$3,700
First monthWith a one-time move-in fee · likely $3,550–$8,000
$5,700
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 9 small homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

9 homes like this within 3 miles publish starting rates mostly between $3,100–$4,500.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 9 nearby homes behind this estimate

Where it is

  • 1576 Casteel Court, San Diego, CA 92114Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 7 documents for this home, and its records count 6 visits since 1988. The most recent is a facility evaluation report, dated July 13, 2026.

On file since
2021
State visits
6
Most recent visit
July 13, 2026

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 1988.

Year by year
YearVisitsDocumentsSubstantiated20261102025220202411020221202021110

The last 36 months — 4 of 7 documents

20261 state visit · 1 document
Jul 13, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Carmen Lopez conducted an unannounced required Annual Inspection. LPA identified herself, and was granted entry by Administrator Vanessa Sanchez and discussed the purpose of the visit with Administrator Sanchez and licensee Angelita Sanchez who arrived and joined the visit. According to the facility’s license, there may be a maximum of 5 residents, four (4) of whom may be non-ambulatory in rooms #1, #2, and #4, at any given time at the facility site. Wheelchair is approved in room #4. Hospice is approved for one (1) resident. During today’s inspection, the facility’s current census is 0 residents living at the facility. There were 0 residents present at the facility site during the inspection, as the facility is undergoing renovations. LPA inspected the interior and exterior of the facility and inspected each room. The facility was clean, sanitary and in good repair. Pathways were free of obstruction and slip hazards. Resident bedrooms contained the required furnishings. Doors, windows, toilets, and showers were in working order. Extra linens and hygiene supplies were present. The facility had sufficient space and equipment to facilitate dining, laundry, visitation, meetings, and activities. The facility’s ambient internal temperature was comfortable and compliant, at 77 degrees(º) Fahrenheit (F). Hot water temperature at taps that will be accessible to residents were also compliant. There were at least 2 days of perishable food, and at least 7 days of non-perishable food present. Cooking, dining equipment and utensils were present, and all safely stored. Toxic chemicals and/or poisons were inaccessible. Medications will be stored in a locked cabinet. [CONTINUED ON LIC 809-C] [CONTINUED FROM LIC 809] No pools or bodies of water on the premises. Per administrator Sanchez, no firearms or ammunition are kept at the facility. Carbon monoxide detectors, emergency lighting, and the facility telephone were all working. Fire extinguisher was present (01) and serviced within the last 12 months. LPA spoke with staff, and reviewed staff records. LPAs visit did not raise licensing concerns. The files that LPA reviewed contained the required documents. Confidential records will be stored in a locked area. Required licensing postings were observed in a visible area of the facility. There were no deficiencies observed or cited during today's annual inspection. An exit interview was conducted with licensee Angelita Sanchez, to whom a copy of this report, along with the Licensee/Appeal Rights (LIC9058 03/22), were provided at the conclusion of the visit. The signature below confirms that the documents were received. LPA requested Administrator Sanchez and Licensee Sanchez to submit a current Designation of Administrative Responsibility (LIC 308), Personnel Report (LIC 500), and Emergency Disaster Plan (LIC610-E) to the licensing office within 10 business days. Forms are available at www.ccld.ca.gov.the state’s words, verbatim · CDSS document, Jul 13, 2026
20252 state visits · 2 documents
Sep 10, 2025Facility evaluation reportReport on file

Type of visit: Case Management - Deficiencies

Licensing Program Analyst (LPA) Carmen Lopez conducted an unannounced case management visit for a Plan of Correction clearance. LPA Lopez identified herself and was allowed entry by caregiver, Marissa Tapang. LPA met with administrator Vanessa Sanchez and licensee Angelita Sanchez, who later arrived and discussed the purpose of their visit. On 07/21/2025, the facility was issued six deficiencies and cleared two deficiencies during the visit. Although two deficiencies were cleared, one required follow-up with medication training certificates which the facility provided during today’s visit. A citation is being reissued for the facility not conducting a quarterly fire drill, as the due date had lapsed. The fourth and fifth citations were issued to the facility for not being able to provide staff records and staff training records, both due 09/01/2025. Although the citations are being cleared during today’s visit, the facility is being provided a failure to correct between the dates of 09/02/2025 through 09/09/2025, for a total of 8 days on each citation. The last citation for the kitchen area to be cleared of insects and vermin has a due date of 09/26/25, and will be cleared by said date. The deficiencies and failures to correct were cited during today's visit and may be found on the LIC809-D and LIC421FC pages of this report. The citation clearances were also provided for two corrections during today's visit. An exit interview was conducted and a copy of this report along with Licensee Rights (LIC 9058 03/22) were provided to administrator Vanessa Sanchez, and licensee Angelita Sanchez at the conclusion of the visit. The signature below confirms receipt of these documents.the state’s words, verbatim · CDSS document, Sep 10, 2025

From the deficiency page — Deficiency type: Type B · Section cited: HSC 1569.695(c) · Plan of correction due date: Sep 26, 2025

(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. Based on record review, the licensee did not comply with the section cited above in 2 out of 4 quarterly fire drills were not maintained which posed a potential safety risk to persons in care.the state’s words, verbatim · CDSS document, Sep 10, 2025

Plan of correction: Facility will conduct a quarterly fire drill and submit a copy to LPA by POC due date 09/26/2025. They will maintain drills every month thereafter and submit by 12/31/2025. Reissued from the 07/21/25 visit.

Jul 21, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Carmen Lopez conducted an unannounced required Annual Inspection. The facility file was reviewed prior to the visit. LPA Lopez identified herself, was granted entry by caregiver Teofila Mayo. LPA discussed the purpose of the visit with Administrator Vanessa Sanchez. Licensee Angelita Sanchez later arrived and joined the visit. According to the facility’s license, there may be a maximum of five (5) residents, four (4) of whom may be non-ambulatory in rooms 1, 2, and 4 in at any given time at the facility site. The facility is approved for a wheelchair in room #4 and 1 hospice is approved. During today’s inspection, the facility’s current census is two (2) residents living at the facility. There were 2 residents present at the facility site during the inspection. LPA, accompanied by caregiver Erminda Aquino, toured the interior and exterior of the facility, and inspected each room. The facility was clean and in good repair. There was an insect found during the inspection. Pathways were free of obstruction and slip hazards. Resident bedrooms contained the required furnishings. Doors, windows, toilets, and showers were in working order. Extra linens and hygiene supplies were present, as well as Personal Protective Equipment. The facility had sufficient space and equipment to facilitate dining, laundry, visitation, meetings, and activities. The facility’s ambient internal temperature was comfortable and compliant, at 73 degrees F. Hot water temperature at taps accessible to residents read as follows: kitchen sink initially measured hot water at 135 degrees F but later measured 111 degrees F; sink in restroom #1 delivered hot water at 120 degrees F; sink in restroom #2 initially delivered hot water at 136 degrees F, but later measured at 113.5 degrees F; and sink in restroom #3 initially measured hot water at 137.7 degrees F, but later measured at 111.6 degrees F. The hot water temperatures were lowered during the inspection and were cleared. [CONTINUED ON LIC 809-C] [CONTINUED FROM LIC 809] There was at least 2 days of perishable food, and at least 7 days non-perishable food present. Cooking, dining equipment and utensils were present, and all safely stored. There were no toxic chemicals or poisons accessible to residents. Medications were properly labeled, as required, and stored in locked areas which LPA inspected. The facility-maintained medication logs which LPA reviewed. No pools or bodies of water on the premises. Per licensee, no firearms or ammunition are kept at the facility. Carbon monoxide detectors, emergency lighting, and facility telephone were all working. Fire extinguisher was present (01) and serviced within the last 12 months. First aid kit was complete and readily accessible. LPA interviewed staff and residents, and reviewed staff and resident records. LPA interviews did not raise any licensing concerns. The resident files which LPA reviewed contained required documents. Staff files were not complete but were stored in a locked area. Required licensing postings were observed in a visible area of the facility. On July 7, 2022, the facility was cited on section, 87211(a)(1)(D) Reporting Requirements, Any incident which threatens the welfare, safety or health of any resident. The facility had ongoing construction which threatened the welfare of the residents, that was not reported to the Department. This citation is being cleared during this annual inspection. Title Section, 87305 (a) Alterations to Existing Buildings or new facility is being cited and is cleared during todays inspection. It may be reviewed on the LIC809-D page of this report. On April 15, 2024, the facility was cited on sections 87458(a) Medical Assessment, which is being cleared during today’s inspection. All medical assessments for residents in care are current and on file. The facility was also cited for 87465 (a)(5)(A) Incidental Medical and Dental Care, Medications usually prescribed for self-administration which have been authorized by the person's physician. This section is being cleared during this inspection. Although Incidental Medical and Dental Care are cleared, the facility is pending staff medication training and is being cited during today’s inspection which may be reviewed on the LIC809-D page of this report. [CONTINUED FROM LIC 809-C] [CONTINUED FROM LIC 809-C] There are additional deficiencies observed and being cited during today's annual inspection which can be reviewed on the LIC809-D page(s) of this report. An exit interview was conducted with Administrator Vanessa Sanchez and Licensee Angelita Sanchez to whom a copy of this report along with the Licensee/Appeal Rights (LIC9058 03/22) were provided at the conclusion of the visit. The signature below confirms the documents were received. LPA requested Administrator Sanchez to submit a current Personnel Report LIC 500, and Emergency Disaster Plan LIC 610-E, to the licensing office within 10 business days. A current Designation of Administrative Responsibility LIC 308 was provided to LPA during the visit. Forms are available at www.ccld.ca.gov.the state’s words, verbatim · CDSS document, Jul 21, 2025

The state marks this report as 11 pages; the online copy we transcribed has 9. You can request the full file from the county licensing office.

20241 state visit · 1 document
Apr 15, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Carmen Lopez conducted an unannounced required Annual Inspection. The facility file was reviewed prior to the visit. LPA Lopez identified herself, was granted entry by Administrator Teofila Mayo, Administrator. LPA discussed the purpose of the visit with Administrator Mayo. Assistant Administrator Vanessa Sanchez later arrived and joined the visit. According to the facility’s license, there may be a maximum of five (5) residents, four (4) of whom may be non-ambulatory in rooms 1, 2, and 4; and wheelchair approved in room 4 in at any given time at the facility site. The facility is approved for one (1) hospice resident. During today’s inspection, the facility’s current census is three (3) residents living at the facility. There were 3 residents present at the facility site during the inspection. LPA, accompanied by Administrator Mayo, toured the interior and exterior of the facility, and inspected each room. The facility was clean, sanitary and in good repair. Pathways were free of obstruction and slip hazards. Client bedrooms contained the required furnishings. Doors, windows, toilets, and showers were in working order. Extra linens were present. The facility had sufficient space and equipment to facilitate dining, laundry, visitation, meetings, and activities. The facility’s ambient internal temperature was comfortable and compliant, at 74 degrees Fahrenheit (F). Hot water temperature at taps accessible to clients were also compliant: kitchen sink measured hot water temperature at 116.4 degrees F; sink in restroom #1 delivered hot water at 118.8 degrees F; and sink in restroom #2 delivered hot water at 112.6 degrees F. There was at least 2 days of perishable food, and at least 7 days non-perishable food present. Cooking/dining equipment and utensils were present, and all safely stored. There were no toxic chemicals/poisons accessible to residents. [CONTINUED ON LIC 809-C] [CONTINUED FROM LIC 809] Medications were properly labeled, as required, and stored in locked cabinet which LPA inspected. LPA reviewed resident medications which LPA discovered that one residents medication was not provided to resident as prescribed. LPA went over Incidental Medical and Dental Care with the Administrator Mayo and Assistant Administrator Sanchez. No pools or bodies of water on the premises. Per Assistant Administrator Sanchez, no firearms or ammunition are kept at the facility. Carbon monoxide detectors, emergency lighting, and facility telephone were all working. Fire extinguisher was present (01) and serviced within the last 12 months. First aid kit(s) were complete and readily accessible. LPA interviewed staff and resident, and reviewed staff and residents’ records. During today’s visit there were 3 residents on the facility premise. LPA interviews did not raise any licensing concerns. The files which LPA reviewed contained most required documents. Confidential records were stored in a locked area. Required licensing postings were observed in a visible area of the facility. There were deficiencies observed and cited during today's annual inspection and may be reviewed on the LIC-809D page of this report. An exit interview was conducted and a plan of correction was jointly developed with Assistant Administrator Sanchez to whom a copy of this report along with the Licensee/Appeal Rights (LIC9058 03/22) were provided at the conclusion of the visit. The signature below confirms the documents were received. LPA requested Assistant Administrator Sanchez to submit a current Designation of Administrative Responsibility LIC 308, Personnel Report LIC 500, and Emergency Disaster Plan LIC 610-E to the licensing office within 10 business days. Forms are available at www.ccld.ca.gov.the state’s words, verbatim · CDSS document, Apr 15, 2024

The state marks this report as 9 pages; the online copy we transcribed has 4. You can request the full file from the county licensing office.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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