Observatory Care Home

Type of visit: Required - 1 Year

At approximately 8:15AM, Licensing Program Analyst (LPA) Chris Arnhold made an unannounced annual required inspection of this licensed senior care facility. LPA met with Eliseo Alcasid. At approximately 8:45AM, LPA toured the building and grounds which was found to be clean and in good repair. LPA observed all walkways and exits to be unobstructed. All notices that are required to be posted have been posted and are in a highly visible area. The amount of fresh and nonperishable foods is within regulation. Facility kitchen, refrigerators and freezers were clean, and food was stored properly. Toxins are stored in a locked storage closet. Water temperature measured within regulation between 105 and 120 degrees F at faucets accessible to residents. Fire extinguishers inspected were charged. Smoke detectors were found to be in working order. Carbon Monoxide detectors were present. There was enough lighting in all common areas, resident rooms, and hallways. Medication is centrally stored and secure. At approximately 8:45AM, LPA reviewed 2 of 2 resident records which contained all the required documentation, including signed admission agreements. Medication records are thorough and contained physician's orders for each resident. At approximately 9:15AM, LPA reviewed 2 staff records. All records contained evidence of completed staff training and evidence of current first aid and CPR training. At approximately 9:45AM, LPA reviewed the facility emergency disaster plan. Facility has a generator to supply power during an outage. Facility has supplies enough to operate for more than 72 hours in an emergency. Facility conducts and documents disaster drill drills quarterly. LPA received the following documents during visit for the facility file. Evidence of Liability Insurance, LIC308, LIC500 and Register of Residents. No citations issued during this visit.the state’s words, verbatim · CDSS document, Feb 13, 2026

Type of visit: Required - 1 Year

At approximately 8:30AM, Licensing Program Analyst (LPA) Chris Arnhold made an unannounced annual required inspection of this licensed senior care facility. LPA met with Eliseo Alcasid. At approximately 8:45AM, LPA toured the building and grounds which was found to be clean and in good repair. LPA observed all walkways and exits to be unobstructed. All notices that are required to be posted have been posted and are in a highly visible area. LPA observed activity supplies for resident use. The amount of fresh and nonperishable foods is within regulation. Facility kitchen, refrigerators and freezers were clean, and food was stored properly. Toxins are stored in a locked storage closet. Water temperature measured within regulation between 105 and 120 degrees F at faucets accessible to residents. Fire extinguishers inspected were charged. Smoke detectors were found to be in working order. Carbon Monoxide detectors were present. There was enough lighting in all common areas, resident rooms, and hallways. Medication is centrally stored and secure. At approximately 9:00AM, LPA reviewed 3 of 3 resident records and found 1 of 3 residents did not have a completed physician report showing results of a TB test. 3 of 3 records contained current and signed admission agreements. Medication records are thorough and contained physician's orders for each resident. At approximately 9:30PM, LPA reviewed 2 staff records. All records contained evidence of completed staff training and evidence of current first aid and CPR training. At approximately 9:45AM, LPA reviewed the facility emergency disaster plan. Facility has a generator to supply power during an outage. Facility has supplies enough to operate for more than 72 hours in an emergency. Facility conducts and documents disaster drill drills quarterly. LPA received the following document during visit for the facility file. Evidence of Liability Insurance Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. This report was reviewed with Licensee and Appeal rights were given.the state’s words, verbatim · CDSS document, Feb 3, 2025

Allegation investigated: Facility did not issue a refund to a resident.

At approximately 11:45AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to conduct an investigation into the above allegation. LPA met with Licensee Eliseo Alcasid and reviewed records. Based on records reviewed and interview conducted, Licensee did not provide a refund to residents estate as required by regulation. Licensee stated he thought there was a longer time period to refund the estate. LPA provided copies of regulation regarding refunds. Based on the Departments investigation, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. This report was reviewed with Licensee and Appeal rights were given. Substantiatedthe state’s words, verbatim · CDSS document, Jun 28, 2024 · control 21-AS-20240627145847

From the deficiency page — Deficiency type: Type B · Section cited: HSC 1569.652(c) · Plan of correction due date: Jul 5, 2024

(c) A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued...to the resident’s estate, within 15 days after the personal property is removed. This requirement is not met as evidenced by: Based on record review, Licensee did not provide refund per regulation. This poses a potential Personal rights risk to residents in care.the state’s words, verbatim · CDSS document, Jun 28, 2024

Plan of correction: Licensee to provide refund to residents familiy and review regulation provided by LPA. Licensee shall submit self certification that refund has been issued and the Licensee will abide by regulation. Self certification to be submitted to CCL by POC date of 07/05/2024.

Type of visit: Case Management - Other

During the course of a complaint investigation, Licensing Program Analyst (LPA) Chris Arnhold reviewed resident files and observed facility did not notify the Department of a death of a resident in March 2024. LPA reviewed reporting requirement regulation with Licensee and provided a copy. Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. This report was reviewed with Licensee and Appeal rights were given.the state’s words, verbatim · CDSS document, Jun 28, 2024

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87211(a)(1)(A) · Plan of correction due date: Jul 5, 2024

(1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any...(A) Death of any resident from any cause regardless of where the death occurred...This requirement is not met as evidenced by: Based on record review, Licensee did not send a written death report after the death of a resident.the state’s words, verbatim · CDSS document, Jun 28, 2024

Plan of correction: Licensee to review regulation provided by LPA and submit self certification that the regulation will be followed going forward. Self certification to be submitted by POC date of 07/05/2024.

Type of visit: Required - 1 Year

At approximately 8:15AM, Licensing Program Analyst (LPA) Chris Arnhold made an unannounced annual required inspection of this licensed senior care facility. LPA met with Eliseo Alcasid. At approximately 8:30AM, LPA toured the building and grounds which was found to be clean and in good repair. LPA observed all walkways and exits to be unobstructed. All notices that are required to be posted have been posted and are in a highly visible area. LPA observed activity supplies for resident use. The amount of fresh and nonperishable foods is within regulation. Facility kitchen, refrigerators and freezers were clean, and food was stored properly. Toxins are stored in a locked storage closet. Water temperature measured within regulation between 105 and 120 degrees F at faucets accessible to residents. Fire extinguishers inspected were charged. Smoke detectors were found to be in working order. Carbon Monoxide detectors were present. There was enough lighting in all common areas, resident rooms, and hallways. Medication is centrally stored and secure. At approximately 8:45AM, LPA reviewed 3 of 3 resident records and found 2 of 3 residents did not have updated care plans. 3 of 3 records contained current and signed admission agreements and physician's orders. Medication records are thorough and contained physician's orders for each resident. At approximately 9:30PM, LPA reviewed 4 staff records. All records contained evidence of completed staff training and evidence of current first aid and CPR training. At approximately 10:00AM, LPA reviewed the facility emergency disaster plan. Facility has a generator to supply power during an outage. Facility has supplies enough to operate for more than 72 hours in an emergency. Facility conducts and documents disaster drill drills quarterly. Continued on LIC809-C... Updated copies of the following documents were requested for facility file and are to be submitted to CCL within 30 days of this visit: Current Lease Agreement LPA received the following document during visit for the facility file. Evidence of Liability Insurance Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. This report was reviewed with Licensee and Appeal rights were given.the state’s words, verbatim · CDSS document, Feb 26, 2024

The state marks this report as 4 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.