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Norwood Creek Residential Facility

Small home·Licensed for 6·San Jose, California

Licensed since 2013Licence #435202302
  • Care approvals on fileWheelchair · HospiceState licensing record · September 27, 2026
  • Estimated starting rate$4,100 a monthCovelight estimate · likely $3,350–$5,050
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitApril 7, 2026CDSS inspection record

Norwood Creek Residential Facility is a small care home in San Jose — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2013. Dementia care and bedridden care are not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Norwood Creek Residential Facility

Is Norwood Creek Residential Facility licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is Norwood Creek Residential Facility licensed for?

6 residents — a small home, per CDSS records as of September 27, 2026.

Has Norwood Creek Residential Facility been cited?

0 Type A and 0 Type B citations since 2013, per CDSS records as of September 27, 2026. Those records count 4 state visits over the same years.

Is Norwood Creek Residential Facility still open?

This license was on the CDSS roster as of September 28, 2026.

What does Norwood Creek Residential Facility cost?

$4,100 a month to start is a Covelight estimate, likely $3,350–$5,050. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 13 small homes and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 51 other homes of a similar licensed size in San Jose that publish a starting rate, the middle half runs $3,525 to $4,875 a month, and the middle figure is $4,200 (n = 51 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Norwood Creek Residential Facility take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Norwood Creek Residential Facility LLC, per CDSS records as of September 27, 2026.

Is there a hospital nearby?

Regional Medical Center of San Jose is 4.1 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Norwood Creek Residential Facility keep a resident on hospice?

Hospice care is approved on this license, covering up to 1 resident, per CDSS records as of September 27, 2026.

Norwood Creek Residential Facility license and inspection record

  • Name on the license: “NORWOOD CREEK RESIDENTIAL FACILITY LLC”, per the CDSS roster as of May 25, 2025.
  • License #435202302. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 27, 2026.
  • Licensed to Norwood Creek Residential Facility LLC, per CDSS records as of September 27, 2026.
  • First licensed in 2013, per CDSS records as of September 27, 2026.
  • 4 state inspection visits since 2013, per CDSS records as of September 27, 2026.
  • 0 Type A and 0 Type B citations on file since 2013, per CDSS records as of September 27, 2026. The same records count 4 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2013, per CDSS records as of September 27, 2026.
  • The most recent state visit on file is April 7, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved · covers up to 1 resident
  • BedriddenNot on file · ask the home

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. ALL MAY BE NON-AMBULATORY, DEVELOPMENTALLY DISABLED. HOSPICE WAIVER FOR ONE (1) RESIDENT.

935 - ELDERLY

CDSS record, verbatim · September 27, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 1 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

Covelight estimate

$4,100a month to start

Likely $3,350–$5,050

From 13 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$4,100a month

Likely $3,350–$5,250

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$4,100likely $3,350–$5,050

    Covelight’s estimate starts from the rates 13 small homes and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,350–$5,250
$4,100
First monthWith a one-time move-in fee · likely $3,950–$8,400
$6,100
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 13 small homes and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

13 homes like this within 5 miles publish starting rates mostly between $3,200–$4,500.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 13 nearby homes behind this estimate

Where it is

  • 3267 Padilla Way, San Jose, CA 95148Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2022, the state has filed 4 documents for this home, and its records count 4 visits since 2013. The most recent is a facility evaluation report, dated April 7, 2026.

On file since
2022
State visits
4
Most recent visit
April 7, 2026

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2013.

Year by year
YearVisitsDocumentsSubstantiated2026110202511020241102022110

The last 36 months — 3 of 4 documents

20261 state visit · 1 document
Apr 7, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On 4/7/2026 LPA Grace Donato made an unannounced annual visit to the facility. LPA met with Administrator Violeta Dumo and explained the purpose of the visit. LPA toured the facility inside and outside including all of resident rooms, garage, and kitchen area. Residents are currently in the day program. Facility is a 3 bedroom facility all of which are shared. While touring the facility it was observed that the room temperature was at 70 deg F. Hot water was also tested in the bathrooms and the temperature was 108 deg F. The facility is observed to be clean, odorless, and well maintained. Residents bedrooms were observed to be well organized and fully furnished with adequate lighting. Sharps and toxic materials were observed locked and inaccessible to residents. First aid kit was complete. LPA checked the food supply and there is adequate amount of food, 2 days for perishables and & 7 days non-perishable. Carbon monoxide, and fire extinguisher were present throughout the facility. Facility has an updated log for emergency drill will is done every month. Two resident records and three staff records were reviewed. Resident records are updated, complete and signed. Staff records are complete, with training logs. Staff have current First Aid/CPR certifications on file. Centrally stored medication was locked. All medication logs are complete and updated. No deficiencies cited today. Report is reviewed and copy is provided.the state’s words, verbatim · CDSS document, Apr 7, 2026
20251 state visit · 1 document
Apr 2, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Marcela Yanez conducted an unannounced Required 1 Year visit and met with Violeta S. Dumo, Administrator. LPA announced the purpose of the visit. LPA observed 0 out of 5 residents all at day program and 2 staff. Room temperature at 70 degrees F. During visit, LPA toured the facility inside and out. LPA toured the garage area and observed food storage areas and locked cabinets for cleaning supplies. LPA observed the kitchen area and observed locked cabinets for medications, sharp objects, and cleaning supplies. LPA observed perishable food supply of at least two days and a non-perishable food supply of at least seven days. Refrigerator temperature measured at 40 degrees F and freezer at 0 degrees F. LPA toured three resident bedrooms. Each bedroom had available bedding and clothing storage areas as well as functioning lights. ADM tested smoke detectors and found the smoke detector to function properly when tested. LPA toured 2 resident bathrooms. Bathrooms had available soap and paper towels and functioning lights. The water temperature in the bathroom sink measured with thermometer at 118 degrees F. During tour LPA observed a common area used for residents to watch television and read books and play board games, and patio area with karaoke and exercise bicycle. LPA observed first aid kit complete with gauze, scissors and first aid kit guide, and flashlights were also observed Page 1 of 2 Page 2 of 2 LPA toured the outside area and found the exits to be clear of obstructions. LPA observed locked storage shed used for storage and not a living space. LPA observed fire extinguisher that was last serviced 05/16/24, in the kitchen by the stove. LPA reviewed Fire and Earthquake log. The last Fire drill was conducted on 03/08/25 and Earthquake was last conducted on 03/15/2025 LPA reviewed resident records for 3 residents and 3 staff records. ADM reviewed P & I and centrally stored medication record. No deficiency were cited as per California Code of Regulations Title 22. This report was reviewed with Violeta S Dumo, Administrator and a copy of this report and appeal rights were provided.the state’s words, verbatim · CDSS document, Apr 2, 2025
20241 state visit · 1 document
Apr 18, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Christine Dolores arrived unannounced to conduct the facility's annual required - 1 year inspection. LPA met with Administrator, Violeta Dumo. During visit, LPA toured the facility with DSP to include the entrance, kitchen, living room, resident bedrooms, staff bedrooms, bathrooms, garage, and backyard. LPA observed a shed at the side of the facility which contains storage items. All fire exit routes are free and clear of obstruction. All present staff are fingerprint cleared and associated to the facility. Upon entrance, the facility has a visitor sign-in sheet. Posters posted at the entrance to include if you see something say something, ombudsman, and personal rights. Facility temperature maintained at 75 degrees Fahrenheit. Facility has carbon monoxide detector present in the hallway. Fire extinguisher last serviced on 05/18/2023. Facility's fireplace observed screened. Medication, disinfectants, cleaning solutions, and sharp objects observed locked. Facility has at least 2 days worth of perishables and 7 days worth of non-perishable foods. Trash bin with lid observed in the kitchen. Facility has an emergency disaster plan and emergency flashlights available. Facility conducted their last quarterly emergency drill in December 2023. Facility plans to conduct their next emergency drill this coming weekend. SEE LIC809-C. LPA observed the facility's Infection Control Plan and staff training on infection control. Facility has Personal Protective Equipment (PPE) supplies to include gowns, gloves, masks, hand sanitizer, and disinfectant supplies. 3 out of 3 resident bedrooms observed with furniture to include a bed, linens, lighting, dressers, closet, and night-stands. Bathrooms observed with grab bars and non-slip mats. Hot water temperature maintained at 116 degrees Fahrenheit. 3 residents files (R1 - R3) were reviewed. 3 out of 3 residents files contained an admission agreement, medical assessment, TB result, IPPs, personal rights form, consent forms, and safeguard of personal property and valuables form. R1 - R3's centrally stored medications and P&I money were inspected and observed maintained. 3 staff files (S1 - S3) were reviewed. 3 out of 3 staff files contained an updated 1st aid certification, fingerprint clearance, LIC501, LIC503, TB information, and training. LPA observed 1 out of 3 staff did not have a health screening form on file. Based on interview, the staff removed the sheet from the binder for another position and misplaced the form. Administrator states the staff's health screening report was obtained and reviewed prior to employment. Administrator will ensure to follow-up with the staff regarding the health screening form. LPA interviewed 5 residents and 4 staff members. The following documents were requested to include the LIC500, Administrator certificate, and liability insurance. No deficiencies were cited per California Code of Regulations, Title 22. Advisory note provided. This report was reviewed with Administrator Violeta Dumo and a copy of the report was provided.the state’s words, verbatim · CDSS document, Apr 18, 2024

The state marks this report as 3 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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