Jeffries Home RCFE

Allegation investigated: Staff do not ensure that client's hygiene needs are met Staff do not follow client's special diet Staff do not ensure client's medication is taken as prescribed Staff confiscated resident's phone

On 05/21/26, Licensing Program Analyst (LPA) M. Yang arrived unannounced to deliver complaint findings. LPA introduced self, stated the purpose of the visit, and met with staff Haze Torres. Licensee Jennifer Jeffries was called and authorized staff to sign report. LPA discuss findings with Licensee via telephone. During the course of the investigation, the Department conducted interviews, obtained copies of records, and toured the facility. The facility provides a cellphone for all clients to use. R1 no longer resides at the facility. Therefore, based on interviews conducted and records reviewed, the allegations alleging staff did not ensure the client’s hygiene needs are met, staff did not follow the client’s special diet, staff did not ensure mediations are taken as prescribed and staff confiscated R1’s phone, the preponderance of evidence standard has not been met. The above allegations are found to be UNSUBTANTIATED. Exit interview conducted. A copy of this report was provided to Licensee via email as requested. Unsubstantiatedthe state’s words, verbatim · CDSS document, May 21, 2026 · control 24-AS-20260429115925

Type of visit: Required - 1 Year

Today, Licensing Program Analyst L. Xiong arrived at the facility unannounced to conduct the Infection Control Inspection. LPAs met with staff Haze Torres and inform her the purpose of the visit. LPA toured the facility with staff. Facility appeared clean with no obstruction or fire clearance issues. All common areas have adequate seating and lighting. Resident bedrooms toured, rooms observed to have all required accommodations. Kitchen toured, LPA observed a 2-day supply of perishable and a 7-day supply of non-perishable food available for residents. Smoke detector and carbon monoxide detectors observed operational during inspection. Fire extinguisher present with a service date of 01/2026. Water temperature observed to measure at 105 degrees F. No deficiencies were observed.the state’s words, verbatim · CDSS document, Apr 29, 2026

Allegation investigated: Staff left residents unattended

On 03/19/26, Licensing Program Analyst (LPA) M. Yang arrived unannounced to deliver complaint findings. LPA introduced self, stated the purpose of the visit, and met with staff Cija Reed. Licensee Jennfier Jeffries was contacted via telephone who authorized staff to sign report. During the course of the investigation, the Department conducted interviews, records were reviewed and toured the facility. Clients and staff confirm there is a staff present every shift. Based on interviews conducted, the preponderance of evidence standard has not been met, therefore, the above allegation is found to be UNSUBTANTIATED. Exit interview conducted. A copy of this report was provided to Licensee via email per request. Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 19, 2026 · control 24-AS-20250821092855

Allegation investigated: Resident fell resulting in injury Lack of care and supervision Facility did not followed physician's order.

On 03/19/26, Licensing Program Analyst (LPA) M. Yang arrived unannounced to deliver complaint findings. LPA introduced self, stated the purpose of the visit, and met with staff Cija Reed. Licensee Jennfier Jeffries was contacted via telephone who authorized staff to sign report. During the course of the investigation, interviews were conducted and records were reviewed. Allegations alleging resident fell resulting in injury, lack of care and supervision, and facility did not follow physician’s order, although the allegation may have happened or is valid. Based on interviews conducted and records reviewed, the preponderance of evidence standard has not been met, therefore, the above allegations are found to be UNSUBTANTIATED. Exit interview conducted. A copy of this report was provided to Licensee via email per request. Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 19, 2026 · control 24-AS-20250822151427

Allegation investigated: Staff consumed drugs while on shift Staff stole resident's money Staff transported residents in care without having a driver's license

Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility. During the course of this investigation LPA reviewed facility files relevant to the complaint investigation. It was determined that the above allegation: Staff consumed drugs while on shift, Staff stole resident's money and Staff transported residents in care without having a driver's license is UNFOUNDED. The evidence from the investigation indicated staff did not consumed drugs while working, staff did not steal resident's money and all staff transporting residents have current california driver's license. This agency has investigated the complaint alleging (Staff consumed drugs while on shift, Staff stole resident's money and Staff transported residents in care without having a driver's license). We have found that the complaint was unfounded, therefore we have dismissed the complaint. Unfoundedthe state’s words, verbatim · CDSS document, Aug 14, 2025 · control 24-AS-20250512082155

Type of visit: Required - 1 Year

Today, Licensing Program Analyst L. Xiong arrived at the facility unannounced to conduct the Infection Control Inspection. LPAs met with staff Karyn Nyugen and inform her the purpose of the visit. LPA toured the facility with staff. Facility appeared clean with no obstruction or fire clearance issues. All common areas have adequate seating and lighting. Resident bedrooms toured, rooms observed to have all required accommodations. Kitchen toured, LPA observed a 2-day supply of perishable and a 7-day supply of non-perishable food available for residents. Smoke detector and carbon monoxide detectors observed operational during inspection. Fire extinguisher present with a service date of 01/2025. Water temperature observed to measure at 105 degrees F. No deficiencies were observed.the state’s words, verbatim · CDSS document, Apr 8, 2025

Type of visit: Required - 1 Year

Today, Licensing Program Analyst L. Xiong arrived at the facility unannounced to conduct the Infection Control Inspection. LPAs met with staff Melinda Mason and spoke to facility manager Julia Thorton on the phone and inform them the purpose of the visit. LPA toured the facility with staff. Facility appeared clean with no obstruction or fire clearance issues. All common areas have adequate seating and lighting. Resident bedrooms toured, rooms observed to have all required accommodations. Kitchen toured, LPA observed a 2-day supply of perishable and a 7-day supply of non-perishable food available for residents. Smoke detector and carbon monoxide detectors observed operational during inspection. Fire extinguisher present with a service date of 01/2024. Water temperature observed to measure at 105 degrees F. No deficiencies were observed.the state’s words, verbatim · CDSS document, Apr 10, 2024

Allegation investigated: Staff did not respond to resident's call for help. Staff leave residents alone at facility. Staff scream at each other in front of residents. Unqualified staff transporting the residents.

Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility. I met with Jennifer Jeffries, Licensee and informed her the purpose of the visit. During the course of this investigation LPA reviewed facility files and interviewed staff and resident relevant to the complaint investigation. It was determined that the above allegations: Staff did not respond to resident's call for help, Staff leave residents alone at facility, Staff scream at each other in front of residents, and Unqualified staff transporting the residents are UNFOUNDED. The evidence from the investigation indicated staff not responding the resident's call didn't happenned, staff did not leave the residents alone, staff didn't scream at each other in front of the residents and only staff with current driver's license drove and are authorized to transport residents. This agency has investigated the complaint alleging (Staff did not respond to resident's call for help, Staff leave residents alone at facility, Staff scream at each other in front of residents, and Unqualified staff transporting the residents). We have found that the complaint was unfounded, therefore we have dismissed the complaint. Unfoundedthe state’s words, verbatim · CDSS document, Sep 28, 2023 · control 24-AS-20230628080745

The state marks this report as 3 pages; the online copy we transcribed has 1. You can request the full file from the county licensing office.