Ivy Park at Livermore

Allegation investigated: Staff physically abused resident in care

On 06/30/2026 at 11:30 AM, Licensing Program Analyst (LPA) L. Alexander conducted a subsequent visit and met with Health Services Director, Ranjeeta Kumar, to deliver findings of above allegation. LPA explained the purpose of the visit with Ranjeeta Kumar. During the course of the investigation the Department obtained Staff (S) Roster (LIC 500), Resident (R) Roster, Residents' (R) R1's, face sheet, ID/Emergency Info., admissions agreement, physician's report, pre-appraisal, Individualized Service Plan, incident report (dated 05/23/26), email, police case number, staff rosters, staff schedules April-May '26. Unsubstantiated Allegation: Staff physically abused resident in care Finding: Unsubstantiated On 06/03/2026 LPA interviewed S1, S2 and S3 who all stated that R1 requires two-person assist with toileting. S1, S2 and S3 stated that caregivers were assisting R1 to toileting by transferring R1 from wheelchair to the restroom. S1, S2 and S3 stated that during the transfer they wait for R1's upper body to move first, followed by the legs, before pivoting and positioning R1 safely. S2 stated that during one transfer, R1 expressed pain while placing their hands on their stomach, prompting S2 to call S4 for assistance. S2 and S3 stated that they did not witness R1 fall, be shoved into a wall, or experience any form of physical abuse. S1 further stated that the hospice nurse conducted a full-body assessment of R1 and did not observe any signs of injury or bruising. LPA interviewed R2, R3, R4 and R5 all stated that they have no issues of concerns with staffing, any abuse, and they have not heard of any issues of abuse with staffing by any other resident. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Jun 30, 2026 · control 15-AS-20260602152538

Type of visit: Case Management - Health Checks

On 6/18/2026 at 11:30AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a health and safety check. LPA met with Executive Director, Chelsea Espinoza and informed her the reason for visit. LPA toured facility including but not limited to the resident's room, bathrooms, common area, kitchen, and outdoor area. Hot water temperature was measured at 108.5 degrees F in an upstairs resident bathroom and 111.7 degrees F in a downstairs resident bathroom. 7-day of non-perishable and 2-day of perishable food supplies were sufficient. Facility purchase food twice a week. Freezer temperature was measured at -5 degrees F and refrigerator temperature was measured at 40 degrees F. First-aid kit was complete. Resident's medications were kept locked in different medication carts located in the medication room. Staff was present when medication room is open. Carbon monoxide detectors were observe. Smoke detectors are interconnected with sprinkler system. Fire extinguishers were observed to be full and last serviced on 1/6/2026. Evacuation chairs were observed in stairwells. Indoor and outdoor passageways were free of obstruction. No deficiencies are being cited on this date. Exit interview conducted. A copy of this report was provided.the state’s words, verbatim · CDSS document, Jun 18, 2026

Type of visit: Case Management - Health Checks

On 5/14/2026 at 1:00PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a health and safety check. LPA met with Health Services Director, Ranjeeta Kuma and informed her the reason for visit. Executive Director, Chelsea Espinoza arrived 30 minutes later. LPA toured facility including but not limited to the resident's room, bathrooms, common area, kitchen, and outdoor area. Hot water temperature was measured at 116 degrees F in an upstairs hallway bathroom and 110.8 at the downstairs clubhouse sink. 7-day of non-perishable and 2-day of perishable food supplies were sufficient. Facility purchase food twice a week. Freezer temperature was measured at -2 degrees F and refrigerator temperature was measured at 35 degrees F. Resident's medications were kept locked in different medication carts located in the medication room. Staff was present when medication room is open. Carbon monoxide detectors were observe. Smoke detectors are interconnected with sprinkler system. First-aid kit was complete. Fire extinguishers were observed to be full and last serviced on 1/6/2026. Evacuation chairs were observed in stairwells. There are no accessible bodies of water observed. No deficiencies are being cited on this date. Exit interview conducted. A copy of this report was provided.the state’s words, verbatim · CDSS document, May 14, 2026

Type of visit: Case Management - Other

On 1/9/2026 at 1:30PM, Licensing Program Analyst (LPA) G. Luk conducted a face to face Component III presentation. LPA met with Executive Director, Chelsea Espinoza and explained the purpose of the visit. LPA presented Component III power point and discussed the regulations embodied in the presentation. LPA observed Executive Director gained knowledge about running and maintaining the facility in accordance with Title 22 regulations. LPA concluded Component III. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Jan 9, 2026

Type of visit: Prelicensing

On 1/9/2026 at 9:15AM, Licensing Program Analyst (LPA) G. Luk conducted a Pre-licensing Inspection. LPA met with Executive Director, Chelsea Espinoza and explained the purpose of the visit. LPA toured facility including but not limited to resident's bedrooms, bathrooms, dining area, kitchen, common areas, and outdoor area. LPA observed lighting in all rooms. Hot water was measured at 120 degrees F in a resident's bathroom. Facility bathrooms have grab bars and non-skid mat/materials. One week supply of nonperishable and 2-day supply of perishable foods were available. Facility orders food twice a week. Freezer’s temperature was registered at -13 degree F while the refrigerator’s temperature was recorded at 26 degrees F. Carbon monoxide detectors were observed. Smoke detectors are interconnected with the sprinkler system. Fire extinguisher was observed to be full and last serviced on 1/6/2026. First aid kit was complete. No issues noted during inspection. LPA observed that facility is ready to be licensed. This report will be submitted to the Centralized Application Bureau (CAB) and a final review of the application will be conducted. This facility is not yet licensed and is subject to final approval by CAB. Additional requirements may still be required. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Jan 9, 2026

Type of visit: Office

Facility Type: RCFE Application Type: CHOW Capacity: 115 Census (if any clients in care): COMP II Participants: CHELSEA ESPINOZA Interview Method: Telephone interview On 12/18/25], applicant/administrator participated in COMP II. Identification of the applicant and administrator was verified through interview questions based on photo ID and other identifying personal information. During COMP II, applicant and administrator confirmed that they have read and understand community care facility licensing laws included in the Health and Safety Codes and the California Code of Regulations Title 22. Signed LIC 809 with copy of photo ID have been obtained. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Admission Policies 3. Staffing requirements & Training 4. Restrictive/Prohibited Health Conditions 5. General provisions 6. Emergency Preparedness 7. Complaints & Reporting 8. Pre-licensing readinessthe state’s words, verbatim · CDSS document, Dec 18, 2025