This licence is listed as closed. The state lists it as “Closed, Change of Ownership”, September 27, 2026.

Illustration — no photo of this home on file yet

Heritage Park

Small home·6 while this license was open·San Mateo, California

Closed in state recordLicence #415600561
  • Care approvals on fileWheelchair · HospiceState licensing record · September 27, 2026
  • Home size6 while this license was openSmall care home · the state license record
  • Room at the last state visit3 of 6 beds occupiedJune 3, 2025 · not a current opening
  • Licence holderHeritage Residential Care, Inc.; Almacare Inc.Since 2004 · 5 licensed homes

Heritage Park in San Mateo held a license for a small care home — a residential care facility for the elderly (RCFE). The license covered 6 residents, first issued in 2004. The state lists this licence as “Closed, Change of Ownership.”

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Heritage Park

Is Heritage Park licensed?

The state lists this license as “Closed, Change of Ownership,” per CDSS records as of September 27, 2026.

How many residents is Heritage Park licensed for?

6 residents while this license was open — a small home, per CDSS records as of September 27, 2026.

Has Heritage Park been cited?

0 Type A and 0 Type B citations since 2004, per CDSS records as of September 27, 2026. Those records count 6 state visits over the same years.

Is Heritage Park still open?

This license is listed as closed, per CDSS records as of September 27, 2026.

What does Heritage Park cost?

This license is listed as closed, per CDSS records as of September 27, 2026.

Among 18 other homes of a similar licensed size in San Mateo that publish a starting rate, the middle half runs $6,000 to $7,000 a month, and the middle figure is $6,600 (n = 18 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Heritage Park take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this license is listed as closed. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license was held by Heritage Residential Care, Inc.; Almacare Inc., per CDSS records as of September 27, 2026.

Can Heritage Park keep a resident on hospice?

Hospice care is on this closed license’s record, per CDSS records as of September 27, 2026.

Heritage Park license and inspection record

  • Name on the license: “HERITAGE PARK”, per the CDSS roster as of May 25, 2025.
  • License #415600561. The state lists this license as “Closed, Change of Ownership,” per CDSS records as of September 27, 2026.
  • This license covered 6 residents — a small home, per CDSS records as of September 27, 2026.
  • This license was held by Heritage Residential Care, Inc.; Almacare Inc., per CDSS records as of September 27, 2026.
  • First licensed in 2004, per CDSS records as of September 27, 2026.
  • 6 state inspection visits since 2004, per CDSS records as of September 27, 2026.
  • 0 Type A and 0 Type B citations on file since 2004, per CDSS records as of September 27, 2026. The same records count 6 state visits in that period.
  • 2 complaints and 0 substantiated allegations on file since 2004, per CDSS records as of September 27, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is August 21, 2025, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved · covers up to 4 residents
  • BedriddenNot on file · ask the home

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. ALL MAY BE NON-AMBULATORY. LICENSE IS SUBJECTTO TERMS AND CONDITIONS OF HOSPICE WAIVER FOR 4 CLIENTS. NEW MANAGEMENT COMPANY, ALMACARE INC, EFFECTIVE 04/02/2024.

985 - RCFE / HOSPICE

CDSS record, verbatim · September 27, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 4 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

Typical starting rate

$6,350a month to start

Likely $4,650–$8,700

From homes this size in San Mateo County · this home’s rate is not on file

Likely monthly total

$6,350a month

Likely $4,650–$8,800

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$6,350likely $4,650–$8,700

    Too few nearby homes publish a rate, so this is the typical starting rate 40 small homes publish in San Mateo County, with a wider likely range. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,650–$8,800
$6,350
First monthWith a one-time move-in fee · likely $5,700–$11,500
$8,350
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis license is listed as closed. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWhy this is a county figure

Too few nearby homes publish a rate, so this is the typical starting rate 40 small homes publish in San Mateo County, with a wider likely range. This home’s own rate is not on file.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.

Where it is

  • 843 Jefferson Court, San Mateo, CA 94401Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

A map position is not on file for this address.

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2022, the state has filed 5 documents for this home, and its records count 6 visits since 2004. The most recent is a facility evaluation report, dated August 21, 2025.

On file since
2022
State visits
6
Most recent visit
August 21, 2025
Occupied · June 3, 2025 visit
3 of 6 bedsa count on that day, not an opening

We hold 2 complaint reports the state published for this home, dated May 9, 2022 to June 3, 2025. 2 of the 2 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 2 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints2typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2004.

Year by year
YearVisitsDocumentsSubstantiated202523020241102022110

The last 36 months — 4 of 5 documents

20252 state visits · 3 documents
Aug 21, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

LPA Jeung toured facility and grounds, which includes spacious fenced backyard. There are 6 client bedrooms and a staff room, and 3 full bathrooms. There are no accessible bodies of water or fire safety hazards observed. Sharps are stored appropriately and inaccessible to clients, and a comfortable temperature is maintained. Hot water temperature is tested at 114 degrees in front and rear bathrooms. Carbon monoxide detector is tested and operable. Food supply and first-aid kit are inspected. Client files are reviewed, and medications are recorded on Centrally Stored Medications Records. A Disaster and Mass Casualty Plan is posted. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed, as well as first aid training. Mercedes Holloway, Tom Eiseman and Katie Eiseman are certified RCFE administrators (x 6/26, x 4/26, x 1/27) that oversee facility operations. Facility is in the process of new ownership. Pre-licensing report is generated today. See separate Facility Evaluation Report under pending license #415601208. Deficiencies of the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8 are observed and cited on following pages.the state’s words, verbatim · CDSS document, Aug 21, 2025

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87465(h)(5) · Plan of correction due date: Sep 4, 2025

INCIDENTAL MEDICAL CARE Each resident's medication shall be stored in its originally received container. No medications shall be transferred between containers. This requirement is not met, as clients' medications are prepared 2 days in advance. This poses a potential health, safety or personal rights risk to clients in care.the state’s words, verbatim · CDSS document, Aug 21, 2025

Plan of correction: Staff shall cease preparing medications for more than 24 hours in advance. Proof/plan of correction to be sent to CCLD BY DUE DATE

From the deficiency page — Deficiency type: Type B · Section cited: CCR87608(a)(3) · Plan of correction due date: Sep 4, 2025

POSTURAL SUPPORTS A written order from a physician indicating the need for the postural support shall be maintained in the resident’s record. The licensing agency shall be authorized to require other additional documentation if needed to verify the order. This requirement is not met, as there is no MD order for half bed rails for client #2, which poses a potential health safety or personal rights risk to clients in care.the state’s words, verbatim · CDSS document, Aug 21, 2025

Plan of correction: MD order for half bed rails for client #2 to be sent to CCLD BY DUE DATE

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87204(a) · Plan of correction due date: Aug 22, 2025

LIMITATIONS - CAPACITY & AMBULATORY STATUS A licensee shall not operate a facility beyond the conditions and limitations specified on the license, including specification of the maximum number of persons who may receive services at any one time. This requirement is not met, as client #6 is determined by MD to be bedridden, but facility is not licensed for bedridden clients. Licensee failed to ensure operation within limits of license, which poses a potential health, safety or personal rights risk to clients in care.the state’s words, verbatim · CDSS document, Aug 21, 2025

Plan of correction: Plan/proof of correction to be sent to CCLD BY DUE DATE

Jun 3, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Resident sustained multiple injuries while in care

Based on records reviewed and interviews with staff and witnesses, this allegation is determined to be unsubstantiated. Although the allegation may have occurred or is valid, there is not enough evidence to prove the alleged violation did or did not occur. Former client was admitted in January 2025 and retained private caregivers for about one month, until client began receiving hospice care. He passed away in March 2025. Upon admission, MD ordered that client be rotated in bed every 2 hours to prevent skin breakdown. Client may have had a developing wound--discoloration of skin--upon admission, but information was not consistent. Conflicting information about client's skin condition was documented by medical professionals who provided care. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jun 3, 2025 · control 14-AS-20250226131504
Jun 3, 2025Facility evaluation reportReport on file

Type of visit: Case Management - Deficiencies

During complaint investigation, a deficiency of the California Code of Regulations, Title 22 is observed and cited on a following page.the state’s words, verbatim · CDSS document, Jun 3, 2025

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87606(c) · Plan of correction due date: Jun 4, 2025

CARE IF BEDRIDDEN CLIENTS To accept or retain a person who is bedridden, other than for a temporary illness or recovery from surgery, a licensee shall obtain and maintain an appropriate fire clearance as specified in Section 87202, Fire Clearance. This requirement was not met, as former client was deemed bedridden per MD report, and facility does not maintain fire clearance for bedridden residets. This posed an immediate health, safety or personal rights risk to clients in care.the state’s words, verbatim · CDSS document, Jun 3, 2025

Plan of correction: Plan of correction to be submitted to CCLD BY DUE DATE, to address how facility will ensure that they always operate within the limits of approved fire clearance and license.

20241 state visit · 1 document
Aug 26, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

LPA Jeung toured facility and grounds, which includes spacious fenced backyard. There are 6 client bedrooms and a staff room, and 3 full bathrooms. There are no accessible bodies of water or fire safety hazards observed. Sharps are stored appropriately and inaccessible to clients, and a comfortable temperature is maintained. Hot water tank is replaced during LPA's visit, and does not yet produce hot water. Carbon monoxide detector is tested and operable. Food supply and first-aid kit are inspected. Client files are reviewed, and medications are recorded on Centrally Stored Medications Records. A Disaster and Mass Casualty Plan is posted. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed, as well as staff records. Mercedes Holloway, Tom Eiseman and Katie Eiseman (x 1/25) are certified RCFE administrators that oversee facility operations. The following information/forms are requested to be sent to CCLD BY 9/9/24: - LIC 610D Emergency Disaster Plan (page 9, signed and dated) - Proof of current liability insurance Deficiency of the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8 is observed. See also Technical Advisory Notes--4 pages.the state’s words, verbatim · CDSS document, Aug 26, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Who holds the licence

Heritage Residential Care, Inc.; Almacare Inc., licensed since 2004, operates 5 licensed homes in California. Running more than one home is common and is neither good nor bad on its own.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Other homes nearby

Licensed homes in San Mateo County. This home has no map location on the state record, so these are not ordered by distance. Every listed home appears on the same terms.

Explore San Mateo County