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Helena GardensLicense #306001313 · Covelight Care
Covelight CareHelena GardensLicense #306001313 · 13762 Palace Way, Tustin, CA · (714) 544-9632Record printed from covelightcare.com — data as of the dates shown on each item.
Home/California/Orange County/Tustin/Helena Gardens
This licence is listed as closed. The state lists it as “Closed, Licensee Initiated”, October 26, 2026.
Map · 13762 Palace Way

© Protomaps © OpenStreetMap

Number on file

Call number on file(714) 544-9632

From the state licensing record · October 26, 2026

Small home · Tustin

Helena Gardens

13762 Palace Way, Tustin, CA 92780 · Closed in state record

  • Overview
  • Care
  • Costs
  • Daily life
  • Location
  • State record

Helena Gardens

About this record

This page keeps the history of license #306001313. It does not describe current care or pricing at this address.

Browse homes in this area

At a glance

Care approvals recorded under this license
Wheelchair · Hospice
State licensing record · October 26, 2026
Home size
6 while this license was open
Small care home · the state license record
(714) 544-9632From the state licensing record · October 26, 2026

Care and support

These approvals belong to the closed license. They do not establish current care services at this address.

  • Wheelchair / non-ambulatoryRecorded under this license · up to 6 residents
  • Hospice careRecorded under this license · up to 6 residents

Not on file in this record: Dementia / memory care and Bedridden.

State licensing record · October 26, 2026. A different license at this address has its own record.

Read the state’s own wording
6 NON-AMBULATORY; HOSPICE WAIVER FOR 6

935 - ELDERLY

CDSS record, verbatim · October 26, 2026

Previously reported costs

This license is listed as closed. A current stay cannot be priced under this license.

Published prices are not on file for this license. Browse nearby homes to compare their reported costs.

This license is listed as closed. Ask the program about current options. The waiver pays for care services, not room and board.

Daily life

Descriptions collected for this closed license. They do not describe current services at this address.

Daily-life descriptions are not on file for this license. See nearby homes for current listings.

Where it is

13762 Palace Way, Tustin, CA 92780Address from the public record · October 26, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

  1. 1Orange County Global Medical CenterHospital · General acute care, on the state’s list0.7 mi

Straight-line distances; check the drive or the walk. Hospital: the nearest general acute care hospital on the state’s list (CDPH, September 16, 2026).

Open directions ↗

The state record

California inspects every licensed home and publishes what it found. A citation does not make a home unsafe, and an empty file does not make a home good.

CDSS public record, read October 26, 2026 · License #306001313 · See the state’s own record ↗

The last 36 months — 1 of 3 documents

20241 state visit · 1 document

Jul 24, 2024Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Mary Rico made an unannounced visit to the facility. The purpose of the visit was to conduct a required comprehensive annual inspection. LPA met with Administrator Elvira Javier and Gerado Monfero and was granted entry to the facility. The facility is a (5) bedroom (2) bathroom home and, with a kitchen/dining area, living room, and attached garage. Licensed capacity is (6) current census is (6). LPA was accompanied by Administrator to Elvira Javier and Gerado Monfero conduct a general overall inspection, which included, but was not limited to, the following: Physical Plant: The facility is operating in the capacity approved by Community Care Licensing (CCL). There are no obstructions to indoor and outdoor passageways. The facility is maintained at a comfortable temperature. LPA inspected client bedrooms; they are equipped with required furniture such as: mattresses, nightstands, storage space, and sufficient lighting; bathrooms were clean, and appliances were operating appropriately. LPA observed sufficient furniture and lighting throughout the facility. The facility is equipped with operating smoke detectors and carbon monoxide alarms. Posters such as personal rights, the CCL complaint poster, and the disaster plan were posted in a common area. Cleaning supplies, toxins, sharps, and other dangerous items were kept inaccessible to clients in care. There was a designated space for client/staff files. Overall, the facility is clean, in good repair, and operating in safe conditions for clients in care. Food Service: Non-perishable and perishable food supply is sufficient for number of clients in care. Facility has a variety of food available for clients. Dishes, cups, and utensils were also stored properly. Record Review: LPA reviewed (3) client files for admission agreements, updated physician reports, medications and needs and services plans. LPA conducted (2) medication audit. LPA also reviewed (2) staff files for First Aid/CPR certification, criminal record clearance, training's, and health screenings. Based on the observations made during today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC809) was discussed and provided to Administrator Elvira Javier and Gerado Monfero.the state’s words, verbatim · CDSS document, Jul 24, 2024
Earlier years2021 to 2022 · 2 documents

20221 state visit · 1 document

May 9, 2022Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA)Andrea Mendivil conducted an unannounced visit for the purpose of conducting a required/ annual visit. LPA was greeted and granted entry into the facility by Caregiver Garing Elvin and explained the reason for the visit. At 2:10PM Administrator Elvira Javier arrived during the visit. At 2:10PM, LPA toured the facility with Administrator Elvira Javier. Facility is 6 bedroom, 2 bathroom single story home with an attached garage. Facility has 6 residents present during today's visit. LPA observed residents relaxing in the facility and in their respective rooms. Facility appears clean and sanitary. All residents rooms had the required elements as well as restrooms stocked with soap/ sanitizer. LPA observed the screening/ sanitizing station in the entrance of the facility. Facility takes residents temperatures daily and documents. The facility mitigation plan has been completed and approved. LPA observed emergency food and water.LPA observed unsecured pre-poured prescription medication in kitchen cabinet. LPA observed locked medication closet.LPA observed unlocked knives drawer in kitchen and unsecured cleaning supplies under sink. LPA toured the outside grounds and observed outside shaded visitation area. Exit gate is unlocked and self latching. Facility has a plan for covid testing residents and staff as needed as well as a plan for isolation.LPA observed PPE supply. LPA reviewed all residents files and all contained required documentation including updated emergency information. All staff and residents are vaccinated for Covid 19. Based on the observations made during today’s visit, deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. This report was discussed with the facility representative and a copy was provided as well as appeal rights.the state’s words, verbatim · CDSS document, May 9, 2022

20211 state visit · 1 document

Jul 30, 2021Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Lydia Martinez conducted an unannounced visit for the purpose of conducting a Required 1 Year inspection. LPA was greeted and granted entry by Caregiver Seferino De Luna Administrator Elvira Javier was called over from facility next door and reason for visit was explained. Upon entry LPA was screened per COVID guidelines. LPA began the tour of the facility. The facility currently has 6 residents in care of which 5 are receiving hospice services. LPA observed 4 residents in the living room waiting to be escorted for lunch and 2 residents in their room relaxing. All residents appeared well taken care of. Facility appears clean and sanitary. Facility staff screens all visitors to the facility and LPA observed the screening station in the entrance of the facility. Facility keeps documentation in regard to COVID for all the visitors, staff, and resident. LPA observed hand washing guidelines posted in all bathrooms of facility. LPA observed facility has COVID precautionary posting throughout the facility as well as all required Department postings. Facility has an active COVID-19 prevention plan in place for the safety of residents in care. LPA observed ample of emergency food and water as well as First Aid kit in the facility. Facility has an ample supply of PPE, incontinence, and cleaning supplies. Facility has sanitation precaution in place. LPA toured the outside and observed a shaded outside space with furniture for residents to sit and can be used for outdoor visitation. Facility has a plan for COVID testing residents and staff as needed as well as a plan for isolation as needed. Mitigation Plan was submitted and has been approved. Based on the observations made during today’s visit, no deficiencies were noted per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted with Administrator Elvira Javier and a copy of this report was provided and left at facility.the state’s words, verbatim · CDSS document, Jul 30, 2021

Held this license

Helena House, Inc., license first issued in 2001.

The state’s totals for this licenseSince 2001, as the state’s facility page counts them
State visits on file
2
Total complaints
0
Substantiated allegations
0
Type A citations
0
Type B citations
0

These are the state’s own totals for this license since 2001, per CDSS records. The state counts them apart from the documents above, and they can differ from what those documents show; the documents say what each visit found. One complaint can contain several allegations.

Compare with homes the same size
This homeTypical
Type A citations00
Type B citations00
Substantiated allegations00
Total complaints00

“Typical” is the statewide median for licensed homes this size. It does not adjust for years licensed, and older licenses have had more visits and reports. The median is across the 6,916 licensed small board-and-care homes (6 or fewer beds) in the state record. The figures compared are the state’s totals, not the documents.

What the state’s words mean
Routine visita visit the state records as “Required” — a scheduled visit, not one made in answer to a complaintSubstantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents stand in their place.

Open CDSS facility search ↗Report a record errorOperate this home? Respond or correct, free →
Frequently asked questions

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Helena Gardens

Is Helena Gardens licensed?

The state lists this license as “Closed, Licensee Initiated,” per CDSS records as of October 26, 2026.

How many residents is Helena Gardens licensed for?

6 residents while this license was open — a small home, per CDSS records as of October 26, 2026.

Has Helena Gardens been cited?

0 Type A and 0 Type B citations since 2001, per CDSS records as of October 26, 2026. Those records count 2 state visits over the same years.

Is Helena Gardens still open?

This license is listed as closed, per CDSS records as of October 26, 2026.

What does Helena Gardens cost?

This license is listed as closed, per CDSS records as of October 26, 2026.

Among 194 other homes of a similar licensed size across Orange County that publish a starting rate, the middle half runs $4,500 to $6,000 a month, and the middle figure is $5,000 (n = 194 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date between September and October 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Helena Gardens take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this license is listed as closed. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license was held by Helena House, Inc., per CDSS records as of October 26, 2026.

Is there a hospital nearby?

Orange County Global Medical Center is 0.7 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Helena Gardens keep a resident on hospice?

Hospice care is on this closed license’s record, per CDSS records as of October 26, 2026.

Helena Gardens license and inspection record

  • Name on the license: “HELENA GARDENS”, per the CDSS roster as of May 25, 2025.
  • License #306001313. The state lists this license as “Closed, Licensee Initiated,” per CDSS records as of October 26, 2026.
  • This license covered 6 residents — a small home, per CDSS records as of October 26, 2026.
  • This license was held by Helena House, Inc., per CDSS records as of October 26, 2026.
  • First licensed in 2001, per CDSS records as of October 26, 2026.
  • 2 state inspection visits since 2001, per CDSS records as of October 26, 2026.
  • 0 Type A and 0 Type B citations on file since 2001, per CDSS records as of October 26, 2026. The same records count 2 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2001, per CDSS records as of October 26, 2026.
  • The most recent state visit on file is July 24, 2024, per CDSS records as of October 26, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Nearby

Other homes nearby

Licensed homes near this one in Orange County, most information on file first. Every listed home appears on the same terms.

  • Map

    Tustin · 0.1 mi

    Living the Dream Care Home

    Small home · licensed for 6

    Estimated starting rate

    $5,650 a month to start

    Covelight estimate · likely $4,600–$6,950

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record
  • Map

    Tustin · 0.1 mi

    Columns Care Home

    Small home · licensed for 6

    Estimated starting rate

    $5,750 a month to start

    Covelight estimate · likely $4,700–$7,100

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record
  • Map

    Tustin · 0.1 mi

    Suncoast Senior Care

    Small home · licensed for 6

    Starting rate

    $8,000 a month to start

    Listed by the home on Seniorly · September 9, 2026

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record
  • Map

    Tustin · under 0.1 mi

    A Touch of Care Senior Home

    Small home · licensed for 6

    Estimated starting rate

    $6,000 a month to start

    Covelight estimate · likely $4,900–$7,400

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record
  • Map

    Tustin · 0.1 mi

    Nikki's Loving Care Home

    Small home · licensed for 6

    Estimated starting rate

    $5,700 a month to start

    Covelight estimate · likely $4,700–$7,050

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
    • Hospice: on the state record
  • Map

    Tustin · 0.2 mi

    Lois Guest Home II

    Small home · licensed for 6

    Estimated starting rate

    $5,550 a month to start

    Covelight estimate · likely $4,550–$6,800

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record

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