Good Hands Loving Care-Francisco

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Samer Haddadin conducted an unannounced required annual inspection. Upon arrival, LPA was greeted by Administrator (AD) Jun Yoo, to whom the purpose of the visit was explained. LPA and the staff toured the interior and exterior of the facility. During the visit, the air conditioning units were operating.The facility is a five-bedroom home with three bathrooms and a two-car attached garage. At the time of the visit, there were three residents in care. Both resident bathrooms were clean and operational. Hot water measured between 115.0 and 109.2 degrees Fahrenheit. The kitchen was clean and organized, with at least a two-day supply of perishable foods and a seven-day supply of non-perishable foods available. Knives and cleaning supplies were locked in an exterior cabinet and were inaccessible to residents. The kitchen fire extinguisher was fully charged, and the four-burner gas stove lit without assistance.Residents’ bedrooms were inspected and observed to contain the required furnishings. The living room contained a couch, chairs, and a television for resident use. LPA and staff toured the backyard and observed a covered patio with seating. The facility has a pool that is secured with two locked gates and is inaccessible to residents in care. The exit gate was operational. A shed located outside, used to store tools, furniture, and supplies, was locked. No obstacles or hazards were observed in the yard. The garage, used for storage of extra supplies, food, and water, was locked and inaccessible to residents.LPA reviewed residents’ files and associated medications with no discrepancies observed. LPA also reviewed three staff files, all of which were up to date. Smoke and carbon monoxide detectors were tested and found to be operational. The first aid kit contained all required items. According to facility records, the most recent fire drill was conducted on October 3, 2025, and the fire extinguisher was purchased on October 21, 2025.No deficiencies were observed during this visit. An exit interview was conducted, and a copy of the report was provided to the facility.the state’s words, verbatim · CDSS document, Nov 26, 2025

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Michael Tea conducted an unannounced visit. The purpose of today’s visit was to conduct the Annual Required inspection. At around 8:00 AM, LPA Tea was greeted and granted entry into the facility by administrators (AD), Daniel Yoo and Jun Yoo and explained the reason for the visit. The facility is licensed for four ambulatory and two non-ambulatory, non-ambulatory in one room only and hospice waiver for three. Currently there are four residents, one is on hospice during today's visit. Around 8:08 AM, LPA Tea reviewed four resident files and three staff files. Resident files and staff files contained all required documentation. Upon review of records, the facility is up to date with required quarterly emergency disaster drills, which was last conducted on October 30, 2024. AD Jun Yoo’s administrator certificate expires on May 22, 2026 and AD Daniel Yoo’s certificate expires on January 6, 2026. LPA Tea along with AD Daniel Yoo toured the facility at 9:00 AM. LPA toured the physical plant, checked food service, and the first aid kit. The facility is a two-story home, the first floor consists of 3 resident bedrooms, private staff room, 2 bathrooms, living room, dining room, kitchen, laundry room and attached garage. The second floor is only for staff where live in care staff resides, no residents reside on the second floor. LPA observed smoke detectors/carbon monoxide in common areas and bedrooms are operational. Resident bedrooms had the required furniture, bed linens and closet/drawer space to accommodate each resident comfortably. Resident bathrooms were checked. Toilets and water faucets worked properly, grab bars were secure, and showers were free of mold/mildew. Water temperature measured around 116.6 F degrees. Resident bath towels, toiletries and personal hygiene supplies were adequately stocked at time of visit. Common areas were clean and clear of hazards, doorways were free of obstructions. First aid kit had all the required elements including bandages, tweezers, thermometer, and scissors. Kitchen was inspected. Perishable and non-perishable food supply was checked and adequately stocked at time of visit. LPA observed sharps locked and inaccessible to residents in a kitchen drawer. LPA also observed toxin substances secured underneath the kitchen sink and in cabinets in the laundry room and garage. Annual continuation on LIC809-C The fire extinguishers are fully charged throughout the facility. Kitchen appliances are operational during today's visit. LPA toured the outside grounds and there is ample seating underneath a shaded patio area in the backyard. There is a barbecue grill and pool that is secured and gated. There is one exit gate that is self-latching and operational on the right side of the house. LPA observed PPE supplies, emergency food and water stored in the garage. Facility provides activities based on their personal choice and physical limitations. Residents like to play bingo and do exercises. The staff also takes residents outside to the backyard if the weather permits. At the time of the visit, LPA observed residents lounging around the facility and their rooms. At 9:23 AM LPA reviewed medication storage and administration. Medications are stored in a locked cabinet in the kitchen area. Medications are being administered per physician order. LPA interviewed residents regarding their quality of care and spoke to staff present regarding care provided. Based on the observation made during today’s visit, no deficiencies were noted today in the areas inspected per Title 22 Division 6 of the California Code of Regulations. This report was reviewed with Administrators Daniel Yoo and Jun Yoo and a copy of this report LIC809, along with the 809-C, LIC858, and LIC859 were read and provided to the facilitythe state’s words, verbatim · CDSS document, Dec 2, 2024

The state marks this report as 3 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.

Allegation investigated: -Facility is retaining a resident that requires a higher lever of care -Facility is not assisting resident with transfers

Licensing Program Analyst (LPA) Ruth Martinez visited the facility to deliver findings for the investigation into the above identified complaint allegations. LPA arrived at facility greeted and granted entry by Daniel Yoo, Administrator and explained the nature of the visit. Based on the information obtained during this investigation the department has concluded the investigation into the above mentioned allegations. Findings are based upon this investigation which included interviews conducted and copy of pertinent documents obtained. It is alleged that facility is retaining a resident that requires a higher level of care. Per records review indicates that resident (R1) was admitted to the facility with a diagnosis of Parkinsons’s Disease, and Dementia per admissions R1 was admitted under hospice care. Per records review reflects that there was 2-3 staff onsite on any given shift to assist with care, at the Continued on LIC9099-C Unsubstantiated time of investigation the facility had a census of 4 residents. Interview with 1 of 1 staff indicated that there was never any issue caring for R1, since R1 was on hospice there was no care concerns. R1 since admitted to the family did not have a change of condition and therefore staff was able to care for R1. Admissions paperwork appraisal determined by Administrator that facility was able to provide care for R1. It is alleged that facility is not assisting resident with transfers. Records review revealed that R1 required help with transferring in and out of bed, assist with bathing, help with personal care, toileting needs and move about the facility. Facility notes reflect the major concerns with R1 was general weakness and required food intake to be soft or Interview with staff 2 of 2 indicated that staff would help with R1’s transfers and when required two staff would help with transfers. Interviews with 2 of 2 residents indicated that facility staff help them with their needs, help when needed and see staff helping other residents with transfers. Based on the information gathered during the investigation, the Department is unable to ascertain if the allegations occurred as reported. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed Unsubstantiated. This report was reviewed with Administrator and a copy was furnished to the facility.the state’s words, verbatim · CDSS document, Mar 5, 2024 · control 22-AS-20211021104246