Fresno Guest Home #18

Type of visit: Required - 1 Year

On 01/22/2026, Licensing Program Analyst (LPA) Daiquiri Boyd arrived at the facility unannounced to conduct a required annual visit. LPA was accompanied by Administrator Teresa Long (AD), who arrived at the facility together with LPA to assist in the inspection. LPA and AD arrived together due to coming from another facility immediately before. The residence was set at 74 F temperature and free of passageway obstructions inside and outside. LPA observed six bedrooms in the residence. Residents' rooms were toured and inspected. Rooms were found to be clean, and furnishing was in good condition. Hot water temperature was measured at 113.2 degrees F. Kitchen toured, supply of food observed, and food stored properly for perishable and nonperishable. Medication and knives are locked in a pantry area in the kitchen area. Cleaning supplies were locked in the laundry room. Smoke detectors and carbon monoxide are dual detectors, they were checked and operating. Fire extinguishers were charged and was serviced on 08/06/2025. Emergency disaster drills are conducted quarterly, last drill completed on 12/08/2025. First Aid kit was observed and found to be fully stocked. LPA reviewed 3 staff files and 3 client binders. There was outdoor seating for the residents. Outdoor area was clean and free of obstruction. An exit interview was conducted, and a copy of this report was provided to AD whose signature confirms receipt. No deficiencies were cited on this day. LPA requested the following updated forms faxed to CCLD by 01/30/2026: Personnel Report (LIC 500), Proof of current Liability Coverage.the state’s words, verbatim · CDSS document, Jan 22, 2026

Allegation investigated: Staff do not provide food of good quality

Licensing Program Analyst (LPA) Daiquiri Boyd made an unannounced visit to the Resident Care Facility for the Elderly (RCFE) and met with staff, who then called Administrator, Teresa Long. LPA was greeted by facility staff and was granted entrance into the faciity. Residents were in their rooms and watching television in the living room and some had just finished breakfast. LPA toured the faciity and interviewed Administrator and resident. LPA looked at food supply and found it to be in good and sufficient supply and of good quality. Hot pasta lunch and a salad was currently being provided for lunch this day. During this visit LPA delivered investigation findings regarding the above allegations. The Department has investigated the complaint alleging: staff do not provide food of good quality. Based on the interviews conducted and/or observation the above allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. No deficiencies were sited during this visit. Exit interview conducted and copy of this report provided to Administrator for facility records. Unsubstantiatedthe state’s words, verbatim · CDSS document, May 19, 2025 · control 24-AS-20250515104730

Type of visit: Required - 1 Year

On 01/06/2025, Licensing Program Analyst (LPA) Daiquiri Boyd arrived at the facility unannounced to conduct a required annual visit. LPA was granted entry by staff and explain the purpose of the visit. Administrator Teresa Long (AD) arrived at the facility shortly after, to assist in the inspection. The residence was set at 74 F temperature and free of passageway obstructions inside and outside. LPA observed six bedrooms in the residence. Residents' rooms were toured and inspected. Rooms were found to be clean, and furnishing was in good condition. Hot water temperature was measured at 110.8 degrees F. Kitchen toured, supply of food observed, and food stored properly for perishable and nonperishable. Medication and knives are locked in a pantry area in the kitchen area. Cleaning supplies were locked in the laundry room. Smoke detectors and carbon monoxide are dual detectors, they were checked and operating. Fire extinguishers were charged and was serviced on 08/05/2024. Emergency disaster drills are conducted quarterly, last drill completed on 12/01/2024. First Aid kit was observed and found to be fully stocked. LPA reviewed 3 staff files and 3 client binders. There was outdoor seating for the residents. Outdoor area was clean and free of obstruction. An exit interview was conducted, and a copy of this report was provided to AD whose signature confirms receipt. No deficiencies were cited on this day. LPA requested the following updated forms faxed to CCLD by 01/20/2025: Administrative Organization (LIC309), Personnel Report (LIC 500), Proof of current Liability Coverage.the state’s words, verbatim · CDSS document, Jan 6, 2025

Allegation investigated: Staff inapproproriately threw resident's medication away Staff did not ensure resident received all their belongings

Licensing Program Analyst (LPA) Daiquiri Boyd conducted the complaint investigation visit to the facility. During the course of this investigation LPA reviewed facility files relevant to the complaint investigation. It was determined that the above allegations: staff inappropriately threw resident's medication away and staff did not ensure resident received all their belongings, are UNFOUNDED. Administrator disposed of two days of medications after being notified the resident was not returning to the facility. LPA observed all of residents belongings on their bed, awaiting family to retreive them. This agency has investigated the complaint alleging that staff inappropriately threw resident's medication awar and staff did not ensure resident received all their belongings. We have found that the complaint was unfounded, therefore we have dismissed the complaint. Unfoundedthe state’s words, verbatim · CDSS document, Dec 11, 2024 · control 24-AS-20240925155857

Allegation investigated: Staff is not allowing resident to be re-admitted to the facility Staff does not ensure adequate care and supervision is being provided to resident Staff does not ensure resident special diet is being followed

Licensing Program Analyst (LPA) Daiquiri Boyd conducted the complaint investigation visit to the facility. During the course of this investigation LPA reviewed facility files relevant to the complaint investigation. It was determined that the above allegations: Staff is not allowing resident to be re-admitted to the facility, staff does not ensure adequate care and supervision is being provided to resident, and staff does not ensure resident special diet is being followed, are UNFOUNDED. Resident's son made the decision to move his father to another facility. Resident was adequately watched, but resident refused to follow his diet. Staff followed all protocols where resident's diet was concerned and monitored. This agency has investigated the complaint alleging that staff is not allowing resident to be re-admitted to the facility, staff does not ensure adequate care and supervision is being provided to resident, and staff does not ensure resident special diet is being followed. We have found that the complaint was unfounded, therefore we have dismissed the complaint. Unfoundedthe state’s words, verbatim · CDSS document, Dec 11, 2024 · control 24-AS-20240923162029

Type of visit: Case Management - Other

This Licensing Program Analyst, M. Flores met with Licensee, Angelica Kutnerian at the main office: 7084 N. Maple Ave. Suite 101 Fresno CA 93720. Licensee confirmed that S1 is no longer working for Fresno Guest Homes and has been dissociated.the state’s words, verbatim · CDSS document, Feb 20, 2024

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) M. Flores arrived at the facility unannounced to conduct a required annual visit. LPA explained the purpose of the visit and was granted entry by care staff. Licensee, Angelica Kutnerian (AD1) and Teresa Long (AD2) arrived few minutes at the facility to complete this annual visit. The residence was set at 73 degrees F temperature and free of passageway obstructions inside and outside. LPA observed six bedrooms in the residence. All six bedrooms are occupied and were inspected. All bedrooms were found to be clean, and furnishing was in good condition. Hot water temperature was measured at 111.0 degrees F. Kitchen toured, supply of food observed, and food stored properly for perishable and nonperishable. Medication and knives are locked in the kitchen area. Cleaning supplies were locked and stored in the laundry room. Smoke detectors and carbon monoxide are dual detectors, they were checked and operating. Fire extinguisher was charged and was serviced on 8/02/23. Emergency disaster drills are conducted quarterly, last drill completed on 12/01/23. First Aid kit is fully equipped. There was outdoor seating for the residents. Outdoor area was clean and free of obstruction. An exit interview was conducted, and a copy of this report was provided to AD1 whose signature confirms receipt. LPA requested the following updated forms faxed to CCLD by 1/18/24: Designation of Facility Responsibility (LIC308), Administrative Organization (LIC309), Personnel Report (LIC 500), Proof of current Liability Coverage.the state’s words, verbatim · CDSS document, Jan 11, 2024

Allegation investigated: Staff do not provide residents enough food to meet their needs

On 10/20/23 Licensing Program Analyst (LPA) V Gorban visited the facility stated above to deliver findings. LPA met with Assistant Administrator Jay Cee Sanderson, explained the purpose of the visit. LPA toured facility inside and out, observed clients in care and discussed finding to allegation. Allegation: Staff do not provide residents enough food to meet their needs During this investigation LPA interviewed facility staff, residents, and responsible party. During interview residents stated that the facility provides substantial amounts of food to residents at all times. During this investigation LPA reviewed facility files. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. No citations were issued during this visit. Exit interview conducted, report signed and copy of this report provided to administrator for facility records. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 20, 2023 · control 24-AS-20230814104419

The state marks this report as 3 pages; the online copy we transcribed has 1. You can request the full file from the county licensing office.