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Emerald Residential Care Home

Small home·Licensed for 6·San Mateo, California

Licensed since 2011Licence #415600823
  • Care approvals on fileWheelchair · Hospice · BedriddenState licensing record · September 27, 2026
  • Estimated starting rate$6,200 a monthCovelight estimate · likely $5,100–$7,650
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitFebruary 25, 2026CDSS inspection record

Emerald Residential Care Home is a small care home in San Mateo — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2011. Dementia care is not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Emerald Residential Care Home

Is Emerald Residential Care Home licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is Emerald Residential Care Home licensed for?

6 residents — a small home, per CDSS records as of September 27, 2026.

Has Emerald Residential Care Home been cited?

0 Type A and 0 Type B citations since 2011, per CDSS records as of September 27, 2026. Those records count 10 state visits over the same years.

Is Emerald Residential Care Home still open?

This license was on the CDSS roster as of September 28, 2026.

What does Emerald Residential Care Home cost?

$6,200 a month to start is a Covelight estimate, likely $5,100–$7,650. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 17 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 18 other homes of a similar licensed size in San Mateo that publish a starting rate, the middle half runs $6,000 to $7,000 a month, and the middle figure is $6,600 (n = 18 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Emerald Residential Care Home take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Emerald Residential Care Home, Inc., per CDSS records as of September 27, 2026.

Is there a hospital nearby?

San Mateo Medical Center is 2.8 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Emerald Residential Care Home keep a resident on hospice?

Hospice care is approved on this license, covering up to 2 residents, per CDSS records as of September 27, 2026.

Emerald Residential Care Home license and inspection record

  • Name on the license: “EMERALD RESIDENTIAL CARE HOME”, per the CDSS roster as of May 25, 2025.
  • License #415600823. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 27, 2026.
  • Licensed to Emerald Residential Care Home, Inc., per CDSS records as of September 27, 2026.
  • First licensed in 2011, per CDSS records as of September 27, 2026.
  • 10 state inspection visits since 2011, per CDSS records as of September 27, 2026.
  • 0 Type A and 0 Type B citations on file since 2011, per CDSS records as of September 27, 2026. The same records count 10 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2011, per CDSS records as of September 27, 2026.
  • The most recent state visit on file is February 25, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved · covers up to 2 residents
  • BedriddenApproved · covers up to 1 resident

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. ALL MAY BE NON-AMBULATORY AND ONE MAY BE BEDRIDDEN IN ROOM #5. LICENSE IS SUBJECT TO TERMS AND CONDITIONS OF HOSPICE WAIVER FOR 2 RESIDENTS. FOR TWO RESIDENTS.

935 - ELDERLY

CDSS record, verbatim · September 27, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 2 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

Covelight estimate

$6,200a month to start

Likely $5,100–$7,650

From 17 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$6,200a month

Likely $5,100–$7,800

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$6,200likely $5,100–$7,650

    Covelight’s estimate starts from the rates 17 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $5,100–$7,800
$6,200
First monthWith a one-time move-in fee · likely $5,900–$10,750
$8,200
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 17 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

17 homes like this within 3 miles publish starting rates mostly between $5,950–$8,000.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 17 nearby homes behind this estimate

Where it is

  • 1749 Newbridge Avenue, San Mateo, CA 94401Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2023, the state has filed 10 documents for this home, and its records count 10 visits since 2011. The most recent is a facility evaluation report, dated February 25, 2026.

On file since
2023
State visits
10
Most recent visit
February 25, 2026

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2011.

Year by year
YearVisitsDocumentsSubstantiated2026110202546020241102023220

The last 36 months — 8 of 10 documents

20261 state visit · 1 document
Feb 25, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

LPA Audrey Jeung toured facility and grounds, consisting of 6 private client bedrooms--2 of which have exit doors to outside, and 3 of which have private full bathrooms. There is a common bathroom, living room, dining room, and kitchen. Backyard is level and fenced, and there is a detached storage shed. There are 3 staff and 4 clients present. A comfortable temperature is maintained, and lighting is sufficient for comfort and safety. Toilet and bathing facilities are equipped with grab bars and nonskid flooring material. Hot water temperature is tested at 115 degrees in common bathroom. Washer and dryer are located in detached 2-car garage. Food supply and first-aid kit are inspected. All client files are reviewed, including Centrally Stored Medications Records and clients' cash handling records. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed, as well as other staff records. Isabelle Gil is a certified RCFE administrator (x 6/26) that oversees facility operations, as well as assistant administrators Michelle Carino-Becerra (x 5/26) and Kristine Tan (x 12/27) The following forms/information are requested to be completed and returned to CCL by 3/11/26: • LIC 400 Affidavit regarding Client Cash Resources • LIC 308 Designation of Administrative Responsibility Updated Personnel Report (LIC500), proof of current liability insurance and surety bonding are given to LPA. Deficiencies of the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8 are observed and cited on following pages. See also Technical Advisory Notes--3 pages.the state’s words, verbatim · CDSS document, Feb 25, 2026
20254 state visits · 6 documents
Mar 26, 2025Facility evaluation reportReport on file

Type of visit: POC

LPA Jeung met with administrator and staff to monitor corrections made as per citations and civil penalties issued on 2/25/25, 2/27/25, and 3/4/25. Proof of corrections was submitted to CCLD on 3/10/25. The following corrections have been made: Section 87303(e)(2) Maintenance and Operation - Hot water temperature tested at 117 degrees in client bathroom -- Civil penalty of $100/day ceases as of 3/10/25 -- Civil penalty of $500 is assessed today for period 3/5/25 - 3/9/25 at $100/day Section 87217(g)(1) Safeguards for Resident Cash - Records for clients' P & I monies has been modified and is current and accurate -- Civil penalty of $100/day ceases as of 3/10/25 -- Civil penalty of $500 is assessed today for period 3/4/25 - 3/9/25 Health and Safety Code 1569.695 - Copies of emergency disaster drills dated 1/2024, 7/2024, 10/24/ 1/2025 submitted to CCLD -- Civil penalty of $100/day ceases as of 3/10/25 -- Civil penalty of $500 is assessed today for period 3/4/25 - 3/9/25 *****Due to technical difficulties, this Facility Evaluation Report and associated 3 Civil Penalty Assessments cannot be printed. LPA to deliver reports at a later date or via email.****the state’s words, verbatim · CDSS document, Mar 26, 2025
Mar 4, 2025Facility evaluation reportReport on file

Type of visit: Case Management - Deficiencies

During plan of correction visit, LPA Jeung observed deficiency of the California Code of Regulations, Title 22. Citation appears on a following page. Information about safeguarding of clients' cash resources is provided to administrator. In addition, LIC200 is corrected in LPA's presence to accurately reflect requested change from non-ambulatory to one bedridden client. Licensee is also requested to submit lease addendum--signed and dated by landlord. Acknowledgement of a correction is issued--1 page. .the state’s words, verbatim · CDSS document, Mar 4, 2025

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87468.1(a)(13) · Plan of correction due date: Mar 4, 2025

PERSONAL RIGHTS Residents in all RCFEs shall have the right... to have access to individual storage space for private use. This requirement is not met, as personal belongings of staff--clothing, suitcases, purse, plastic bags--are stored in room of client #4, adjacent to dining room. Licensee failed to ensure that clients have their own personal storage space, which poses an immediate personal rights risk to clients in care.the state’s words, verbatim · CDSS document, Mar 4, 2025

Plan of correction: Personal items of staff were removed from room #5 in LPA's presence. Deficiency corrected and cleared

Mar 4, 2025Facility evaluation reportReport on file

Type of visit: POC

LPA Jeung monitored corrections of deficiencies cited on 2/27/25--for which plans/proof of corrections were due on 2/28/25--and 2/25/25--for which civil penalties were assessed. The following deficiency, which was cited on 2/25/25, still exists: Section 87303(e)(2) Maintenance and Operation - Hot water temperature tested at 125 degrees in client bathroom -- Civil penalty of $100/day continues to accrue daily until deficiency is corrected and CCLD is notified -- Civil penalty of $600 is assessed today for period 2/27/25 - 3/4/25 The following deficiencies, which were cited on 2/27/25, still exist: Section 87217(g)(1) Safeguards for Resident Cash - Plan of correction for plan to maintain clients' P & I monies current and accurate was not submitted -- Civil penalty of $100 is assessed today, and will continue to be assessed daily until deficiency is corrected and CCLD is notified -- Civil penalty of $400 is assessed today for period 3/1/25 - 3/4/25 Health and Safety Code 1569.695 - Plan of correction for implementation of quarterly emergency disaster drills was not submitted -- Civil penalty of $100 is assessed today, and will continue to be assessed daily until deficiency is corrected and CCLD is notified -- Civil penalty of $400 is assessed today for period 3/1/25 - 3/4/25the state’s words, verbatim · CDSS document, Mar 4, 2025
Feb 27, 2025Facility evaluation reportReport on file

Type of visit: POC

LPA Jeung reviewed corrections of deficiencies cited on 2/25/25 during annual inspection. Acknowledgement of corrections made on 2/26/25 are given to Ms. Gil--2 pages. The following Type A deficiencies still exist, as corrections were not made by 2/26/25: Section 87303(e)(2) Maintenance and Operation - Hot water temperature tested at 102 degrees -- Civil penalty of $100 is assessed today for failure to correct deficiency by 2/26/25 --- Civil penalty of $100/day to be assessed until deficiency is corrected and CCLD is notified Section 87468.1(a)(1) Personal Rights - Video baby monitors are still in use upon LPA's arrival today - Video cameras and baby monitors are removed in LPA's presence -- Civil penalty of $100 is assessed today for failure to correct deficiency by 2/26/25the state’s words, verbatim · CDSS document, Feb 27, 2025
Feb 27, 2025Facility evaluation reportReport on file

Type of visit: Case Management - Annual Continuation

To complete annual inspection of 2/25/25, LPA Jeung reviewed clients' Centrally Stored Medication Records and personal and incidental money handling for 3 clients. Deficiencies of the California Code of Regulations, Title 22 are cited on a following page.the state’s words, verbatim · CDSS document, Feb 27, 2025

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87555(b)(26) · Plan of correction due date: Mar 7, 2025

GENERAL FOOD SERVICE Supplies of nonperishable foods for a minimum of one week and perishable foods for a minimum of two days shall be maintained on the premises. This requirement is not met, as there are no canned fruits maintained and minimal fresh vegetables for 2 day supply. Licensee failed to maintain 7-day supply of canned food and 2-day supply of fresh vegetables, which poses a potential health and safety risk to clients in care. Minimal amount of broccoli crowns and lettuce and frozen mixed vegetables observed.the state’s words, verbatim · CDSS document, Feb 27, 2025

Plan of correction: Proof of correction to be sent to CCLD BY DUE DATE

From the deficiency page — Deficiency type: Type B · Section cited: CCR87458(a) · Plan of correction due date: Mar 7, 2025

MEDICAL ASSESSMENT Prior to a person's acceptance as a resident, the licensee shall obtain documentation of a MD assessment, signed by a licensed medical professional... and made within the last year, to be kept in the resident's record. This requirement is not met, as there are no MD reports and/or TB test results on file for 3 out of 5 clients. Licensee failed to ensure that MD reports and/or TB test results are maintained for all clients, which poses a potential health, safety or personal rights risk. No MD report/TB test results for C1, C3,C5.the state’s words, verbatim · CDSS document, Feb 27, 2025

Plan of correction: Copies of MD reports and/or TB test results for clients #1, #3, #5 to be sent to CCLD BY DUE DATE.

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87506(a) · Plan of correction due date: Mar 7, 2025

RESIDENT RECORDS The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. This requirement was not met, as 1 out of 5 client file is not available for review. Licensee failed to ensure that all client records are made available for licensing agency review, which poses a potential health, safety or personal rights risk to clients in care. File for client #5 is not available.the state’s words, verbatim · CDSS document, Feb 27, 2025

Plan of correction: Plan of correction to be sent to CCLD BY DUE DATE.

From the deficiency page — Deficiency type: Type B · Section cited: CCR87463 · Plan of correction due date: Mar 7, 2025

REAPPRAISALS The pre-admission appraisal, as specified in Section 87457... shall be updated in writing as frequently as necessary or once every 12 months, whichever occurs first, to note significant changes in condition, as defined in Section 87101, Definitions, and to keep the appraisal accurate. This requirement is not met, as there is no current appraisal or IPP for client #4, who was admitted 8/2022. Licensee failed to ensure that updated appraisals are maintained for cll clients, which poses a potential health, safety or personal rights risk to client in carethe state’s words, verbatim · CDSS document, Feb 27, 2025

Plan of correction: Current IPP or reappraisal for client #4 to be sent to CCLD BY DUE DATE

From the deficiency page — Deficiency type: Type B · Section cited: HSC 1569.625(b)(1) · Plan of correction due date: Mar 7, 2025

HEALTH AND SAFETY CODE (Initial) training shall consist of 40 hours... 20 hours, including 6 hours specific to dementia care...and 4 hours specific to postural supports, restricted health conditions, and hospice care... before working independently with residents. The remaining 20 hours shall include 6 hours specific to dementia care and shall be completed within the first 4 weeks of employment. This requirement is not met, as there is no evidence that 2 out 5 new staff received initial training, which poses a potential health, safety or personal rights risk to clients in care. No info on training for staff #2 and #7the state’s words, verbatim · CDSS document, Feb 27, 2025

Plan of correction: Proof of correction that staff #2 and #7 received required 40 hours of initial training to be sent to CCLD BY DUE DATE

From the deficiency page — Deficiency type: Type B · Section cited: HSC1569.625(b)(2) · Plan of correction due date: Mar 7, 2025

HEALTH AND SAFETY CODE Training requirements shall...include an additional 20 hours annually, 8 hours of which shall be dementia care training, as required by subdivision (a) of HSC 1569.626, & 4 hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696. This requirement is not met, as there is no evidence that 2 staff received annual continuing training in 2024, which poses a potential health, safety or personal rights risk to clients in care. No annual training for staff #5 and #6.the state’s words, verbatim · CDSS document, Feb 27, 2025

Plan of correction: Proof of correction that staff #5 and #6 received required 20 hours of annual training to be sent to CCLD BY DUE DATE

From the deficiency page — Deficiency type: Type B · Section cited: HSC 1569.69(b) · Plan of correction due date: Apr 4, 2025

HEALTH AND SAFETY CODE Each employee who ...continues to assist with the self-administration of medicines, shall also complete 8 hours of in-service training on medication-related issues in each succeeding 12-month period. This requirement is not met, as there is no evidence of medications training in 2024 for 2 staff. Licensee failed to ensure that staff who handle medications received annual continuing medications training, which poses a potential health, safety or personal rights risk to clients in care. No medication training in 2024 for Staff #5 and #6.the state’s words, verbatim · CDSS document, Feb 27, 2025

Plan of correction: Proof of correction that staff #5 and #6 received required 8 hours of annual medication training to be sent to CCLD BY DUE DATE

From the deficiency page — Deficiency type: Type B · Section cited: CCR87411(f) · Plan of correction due date: Mar 7, 2025

PERSONNEL REQUIREMENTS All personnel...shall be in good health, & physically & mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than 6 months prior to or 7 days after employment or licensure. A report shall be... signed by the examining physician...whether the person is physically qualified to perform the duties to be assigned... has any health condition that would create a hazard... No health screening/ TB test results for S2, S3, S6, S7the state’s words, verbatim · CDSS document, Feb 27, 2025

Plan of correction: Current health screenings and/or TB test results for S2, S3, S6, S7 will be sent to CCLD BY DUE DATE

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87412(a)(1-8) · Plan of correction due date: Mar 7, 2025

PERSONNEL RECORDS The licensee shall ensure that personnel records are maintained on...each employee.... contain the following info: Employee's full name, Social Security #, date of employment, written verification that the employee is at least 18 years of age...home address and phone number, educational background, past experience, including types of employment and former employers, type of position for which employed. This requirment was not met, as job applications are not maintained for 2 out of 7 staff, which poses a potential health or safety risk. No job applications for S4 & S7.the state’s words, verbatim · CDSS document, Feb 27, 2025

Plan of correction: Copies of job applications for staff #4 and #7 to be sent to CCLD BY DUE DATE.

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87465(h)(6) · Plan of correction due date: Feb 27, 2025

INCIDENTAL MEDICAL CARE A record of centrally stored Rx medications for each resident shall be maintained and include names of the resident for whom prescribed, prescribing physician and pharmacist, drug name, strength and quantity, dates filled, started & expiration, prescription number and instructions. This requirement was not met, as meds for client #3 and Senna 12/14/24 for client #2 are not recorded on Centrally Stored Medication Record, which poses a potential health, safety or personal rights risk.the state’s words, verbatim · CDSS document, Feb 27, 2025

Plan of correction: Clients' medications were recorded on Centrally Stored Medications Records in LPA's presence Deficiency corrected and cleared.

From the deficiency page — Deficiency type: Type A · Section cited: CCR87217(g)(1) · Plan of correction due date: Feb 28, 2025

SAFEGUARDS FOR RESIDENT CASH Each licensee shall maintain adequate safeguards and accurate records of cash resources & valuables entrusted to his care, including....records of residents' cash resources maintained as a drawing account shall include a ledger accounting (columns for income, disbursements and balance) for each resident, and supporting receipts filed in chronological order. Each accounting shall be kept current. This requirement is not met, as P & I records & cash for C2 and C5 are not accurate& staff were unable to describe cash handling procedure & recordkeeping.the state’s words, verbatim · CDSS document, Feb 27, 2025

Plan of correction: Recordkeeping of clients' P & I monies will be modified to reflect CURRENT and ACCURATE cash on hand. Transaction records will be maintained BY MONTH, with cash balances carried forward. Proof/plan of correction to be sent to CCLD BY DUE DATE

From the deficiency page — Deficiency type: Type A · Section cited: HSC 1569.695 · Plan of correction due date: Feb 28, 2025

HEALTH & SAFETY CODE A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required.... shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. This requirement is not met, as there is no record of any disaster drills preformed, which poses an immediate health and safety risk to clients.the state’s words, verbatim · CDSS document, Feb 27, 2025

Plan of correction: Emergency disaster drills shall be conducted quarterly and documented. Plan/proof of correction to be sent to CCLD BY DUE DATE, and documentation of emergency drill to be sent to CCLD when conducted.

Feb 25, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

LPA Audrey Jeung toured facility and grounds, consisting of 6 private client bedrooms--2 of which have exit doors to outside, and 3 of which have private full bathrooms. There is a common bathroom, living room, dining room, and kitchen. Backyard is level and fenced, and there is a detached storage shed. There are 3 staff present. A comfortable temperature is maintained, and lighting is sufficient for comfort and safety. Toilet and bathing facilities are equipped with grab bars and nonskid flooring material. Hot water temperature is tested. Food supply and first-aid kit are inspected. All client files are reviewed. Centrally Stored Medications Records and clients' cash handling records will be reviewed at a later date. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed, as well as other staff records. Isabelle Gil is a certified RCFE administrator (x 6/26) that oversees facility operations. Due to time constraints, this report is incomplete. Deficiencies observed will be cited at a later date. The following forms/information are requested to be completed and returned to CCL by 3/11/25: • LIC 309 Administrative Organization • LIC 400 Affidavit regarding Client Cash Resources • LIC 308 Designation of Administrative Responsibility • LIC 500 Personnel Report • LIC 610D Emergency Disaster Plan (signed and dated) • LIC 9282 Infection Control Plan - Proof of control of property (signed and dated lease) - Proof of current liability insurance - Annual license renewal fee of $1237 is due and payable. Deficiencies of the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8 are observed and cited on page THREE.the state’s words, verbatim · CDSS document, Feb 25, 2025

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87303(e)(2) · Plan of correction due date: Feb 26, 2025

MAINTENANCE AND OPERATION Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F and not more than 120 degree F . This requirement is not met, as hot water temperature tested at 132 degrees in common bathroom, which poses an immediate health and safety risk to clients in care.the state’s words, verbatim · CDSS document, Feb 25, 2025

Plan of correction: Hot water temperature to be lowered and maintained between 105 and 120 degrees. Proof of correction to be sent to CCLD BY DUE DATE

From the deficiency page — Deficiency type: Type A · Section cited: CCR87468.1(a)(1) · Plan of correction due date: Feb 26, 2025

PERSONAL RIGHTS Residents in all RCFEs shall have ...the right...to be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement is not met, as there are video baby monitors in 3 clients' rooms, so staff can monitor clients from the kitchen. This poses an immediate personal rights risk to clients in care. Cameras are placed in rooms of clients #1, #3, #4, and provide video and audio surveillance.the state’s words, verbatim · CDSS document, Feb 25, 2025

Plan of correction: Video baby monitors will be removed and not used. Proof of correction to be sent to CCLD BY DUE DATE.

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87355(e)(2) · Plan of correction due date: Feb 26, 2025

CRIMINAL RECORD CLEARANCE All individuals subject to a criminal record review pursuant to H & S Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility, request a transfer of a criminal record clearance as specified in Section 87355(c). This requirement is not met, as 5 staff out of 7 staff files reviewed DO NOT have criminal record clearance associated to this facility. This poses an immediate health, safety or personal rights risk to clients, and civil penalty is assessed at $100/each. Three staff have been employed for over 7 months.the state’s words, verbatim · CDSS document, Feb 25, 2025

Plan of correction: Criminal record clearances for Staff 1, 2, 3, 4, 7 must be associated/transferred to this facility. Proof of correction to be submitted to CCLD BY DUE DATE to avoid additional penalty assessments.

From the deficiency page — Deficiency type: Type A · Section cited: CCR87309(a) · Plan of correction due date: Feb 25, 2025

STORAGE SPACE The licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement was not met, as Comet cleanser stored in bathroom cabinet in private bathroom of client #1, which posed an immediate health, safety or personal rights risk to clients in care.the state’s words, verbatim · CDSS document, Feb 25, 2025

Plan of correction: Comet cleanser was removed from client's bathroom in LPA's presence. Deficiency corrected and cleared.

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87202(a)(2) · Plan of correction due date: Feb 26, 2025

FIRE CLEARANCE All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department, or district providing fire protection services.... Prior to accepting or retaining ...bedridden persons, the licensee shall notify the licensing agency & obtain an appropriate fire clearance approved by the city, county fire department, or district providing fire protection services, or the State Fire Marshal. This requirement is not met, as client #4 is bedridden, but there is no approved fire clearance for bedridden, which poses an immediate health and safety risk.the state’s words, verbatim · CDSS document, Feb 25, 2025

Plan of correction: Plan/proof of correction to be sent to CCLD BY DUE DATE.

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87465(a)(8) · Plan of correction due date: Mar 4, 2025

INCIDENTAL MEDICAL CARE A complete first aid kit shall be maintained and be readily available in a specific location in the facility. The kit shall be a general type approved by the American Red Cross, or shall contain at least... specific items. This requirement was not met, as first aid kit only contains Medihoney, several bandaids, a flex fabric, cold pack, and tweezers. Licensee failed to ensure that first aid kit is complete, which poses a potential health, safety or personal rights risk to clients in care.the state’s words, verbatim · CDSS document, Feb 25, 2025

Plan of correction: First aid kit will be maintained and include required items. Proof of correction will be sent to CCLD BY DUE DATE.

20241 state visit · 1 document
Feb 21, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On 02/21/2024 Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced 1 year annual inspection visit. LPA met with caregiver Elnora Panilag and explained the purpose of today's visit. LPA toured the facility inside and outside. Emergency exit routes are free and clear of obstructions. The facility's ambient temperature is comfortable and warm. Water is tested in two communal bathrooms as being 120F. Residents have an adequate amount of linens and incontinence supplies, incidental supplies, as well as PPE as needed. One fire extinguisher is observed in the kitchen. Upon observation of the charge on the dial display it is within the green zone indicating it is charged and ready for use. The inspection tag indicates it was last inspected on 09/25/2022. Facility is equipped with fire sprinklers. Carbon monoxide detectors and smoke detectors are present through out the facility. Two resident bathrooms were observed to be in good repair. Client bathrooms are observed to be in working order with clean shower curtains and non-skid surfacing and strips are in place. 7 day non-perishable food supply and 2 day fresh food supply is observed as in place. Kitchen is observed as operable and clean. Appliances are in good working order. LPA observed that the knives for cooking is locked in a small cabinet next to the stove. Medications are also observed as locked in a stand up cabinet in the kitchen. Medications are inaccessible to residents. Medication administration record is observed as current. First aid kit is observed with the medications as complete. 2 resident files are reviewed as being current. Continue on next page... Page 2 - LIC809C On site laundry is available and functioning per observations made in the garage. Cleaning supplies are observed as locked in garage and in storage cabinets in the garage. An additional refrigerator is located in the garage that contains additional resident food as well as staff's personal food items. 2 client records are checked and both are complete and updated. At time of inspection, there is only one resident who has money being stored for safekeeping by staff. This is inspected and is observed as current. 3 Staff files are reviewed as current. At time of inspection. There is one staff (S1) not associated to the facility and no fingerprint clearance on record with the Department. The following updated items are requested to be sent to the Department by 02/28/2024: • LIC610D Emergency Disaster Plan • LIC 308 Designation of Administrative Responsibility • LIC 500 Personnel Report • Updated administrator certificate • LIC9020 Client Roster • Certificate of Liability Insurance • Proof of control of property • Surety bond with expiration date Citations issued on following LIC809D. Civil penalty assessed for staff person with no finger print clearance on file with the Department and not being associated to the facility. S1 x (2 violations) at $100 = $200 Report is reviewed with caregiver Elnora Panilag.the state’s words, verbatim · CDSS document, Feb 21, 2024

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87355(e)(2) · Plan of correction due date: Feb 22, 2024

All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance as specified in Section 87355(c). This requirement was not met as evidenced by: Based on records review, licensee failed to request a transfer of criminal record clearance for S1 and S2 which poses an immediate health and safety risk to clients in care. It is confirmed that S1 and S2 are not associated to the facility on this day 7/1/2022.the state’s words, verbatim · CDSS document, Feb 21, 2024

Plan of correction: Administrator shall ensure to submit a criminal record clearance transfer request to the licensing office for S1 by the POC due date. Also submit proof of correction and a written plan outlining how this violation will be avoided in the future to licensing office by due date. Immediate civil penalty of $100 for S1 and is being assessed on this day.

From the deficiency page — Deficiency type: Type A · Section cited: CCR87355(e)(1) · Plan of correction due date: Feb 22, 2024

(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (1) Obtain a California clearance or a criminal record exemption as required by the Department. This requirement was not met as evidenced by: Based on records review, licensee failed to obtain a criminal record clearance for S1 which poses an immediate health and safety risk to clients in care. It is confirmed that S1 does not have a criminal record clearance on this day.the state’s words, verbatim · CDSS document, Feb 21, 2024

Plan of correction: Administrator shall ensure to submit a criminal record clearance transfer request to the licensing office for S1 by the POC due date. Also submit proof of correction and a written plan outlining how this violation will be avoided in the future to licensing office by due date. Immediate civil penalty of $100 for S1 and is being assessed on this day.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

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