Dial for Care Inc.

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Daiquiri Boyd made an unannounced visit to the facility to open a complaint. Upon speaking to the Administrator, it was discovered that the client that is listed on the SOC341 is not a resident of this facility, but he resides at another one of the Dial For Care homes. LPA advised Administrator that I would have to have the complaint reassigned to the correct facility. LPA called into the Regional Office and the complaint was corrected. LPA to travel to the other home to open this complaint.the state’s words, verbatim · CDSS document, Mar 2, 2026

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Daiquiri Boyd arrived at the facility unannounced to conduct a required annual visit. LPA was granted entry by caregiver staff Joel Gonzalez and explain the purpose of the visit. Administrator Ramiz Alchi approved for House Manager, Darlene Rojas to complete this annual visit. Felicia Smith is the Administrative Assistant and House Manager. The residence was set at 68 degrees F temperature and free of passageway obstructions inside and outside. LPA observed four bedrooms in the residence. Residents' rooms were toured and inspected. Rooms were found to be clean, and furnishing was in good condition. Four of the rooms are currently occupied. Hot water temperature was measured at 106 degrees F. Kitchen toured, supply of food observed, and food stored properly for perishable and nonperishable. Medication and knives are locked in the hallway closet. Cleaning supplies are kept locked in a cabinet inside the garage. Smoke and carbon monoxide were checked and operating. Fire extinguishers was service on 12/04/2025. Last drill completed on 1/12/2026. Outdoor area was clean and free of obstruction. Client and staff files were reviewed and LPA found that there were some outdated forms and missing documents. An exit interview was conducted, and a copy of this report was provided to House Manager, Darlene Rojas whose signature confirms receipt. Deficiency cited for paperwork on this day. LPA requested the following updated forms faxed to CCLD by 2/13/2026: Designation of Facility Responsibility (LIC308), Personnel Report (LIC 500), Proof of current Liability Coverage.the state’s words, verbatim · CDSS document, Feb 3, 2026

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) M. Flores arrived at the facility unannounced to conduct a required annual visit. LPA was granted entry by caregiver staff and explain the purpose of the visit. Administrator Ramiz Alchi approved for House Manager, Patricia Gutierrez to complete this annual visit. The residence was set at 71 degrees F temperature and free of passageway obstructions inside and outside. LPA observed four bedrooms in the residence. Residents' rooms were toured and inspected. Rooms were found to be clean, and furnishing was in good condition. Three of the rooms are currently occupied. Hot water temperature was measured at 139.9 degrees F. House Manager adjusted the tank and the water temp was corrected. Kitchen toured, supply of food observed, and food stored properly for perishable and nonperishable. Medication and knives are locked in the hallway closet. Cleaning supplies are kept locked in a cabinet inside the garage. Smoke and carbon monoxide are dual detectors, they were checked and operating. Fire extinguishers was service on 12/03/2024. Last drill completed on 2/4/25. Outdoor area was clean and free of obstruction. An exit interview was conducted, and a copy of this report was provided to House Manager, Patricia Gutierrez whose signature confirms receipt. LPA requested the following updated forms faxed to CCLD by 2/14/2025: Designation of Facility Responsibility (LIC308), Administrative Organization (LIC309), Personnel Report (LIC 500), Proof of current Liability Coverage, LIC 8292, LIC 503 for caregiver staff.the state’s words, verbatim · CDSS document, Feb 6, 2025

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) M. Flores arrived at the facility unannounced to conduct a required annual visit. LPA was granted entry by caregiver staff and explain the purpose of the visit. Administrator Ramiz Alchi approved for House Manager, Shameka Turner to complete this annual visit. The residence was set at 71 degrees F temperature and free of passageway obstructions inside and outside. LPA observed four bedrooms in the residence. Residents' rooms were toured and inspected. Rooms were found to be clean, and furnishing was in good condition. Two of the rooms are currently occupied. Hot water temperature was measured at 109.8 degrees F. Kitchen toured, supply of food observed, and food stored properly for perishable and nonperishable. Medication and knives are locked in the hallway closet. Cleaning supplies are kept locked in a cabinet inside the garage. Smoke and carbon monoxide are dual detectors, they were checked and operating. Fire extinguishers was service on 12/14/2023. Last drill completed on 12/27/23. Outdoor area was clean and free of obstruction. During the visit a file review was conducted for residents and staff files, refer to 809D for deficiencies. An exit interview was conducted, and a copy of this report was provided to House Manager, Shameka Turner whose signature confirms receipt. LPA requested the following updated forms faxed to CCLD by 1/18/24: Designation of Facility Responsibility (LIC308), Administrative Organization (LIC309), Personnel Report (LIC 500), Proof of current Liability Coverage, LIC 8292, LIC 503 for caregiver staff.the state’s words, verbatim · CDSS document, Jan 4, 2024

The state marks this report as 5 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.