Congregate Care Touch

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Nancy Guillen made an unannounced visit for the purpose of conducting a required annual Inspection. LPA was greeted and granted entry by care provider after explaining the purpose of the visit. Administrator (AD) Linh Nguyen was notified via telephone and later arrived to assist with the inspection. LPA observed the Administrator certificate was current with and expiration date of January 8, 2027. This is a Residential Care Facility for the Elderly (RCFE) licensed to six non-ambulatory residents, of which one may be bedridden, with a hospice waiver for six. The facility is a one-story home with five resident bedrooms, one staff bedroom, two resident bathrooms, one staff bathroom, and an attached garage with an exterior entrance. During the inspection, LPA and caregiver conducted a tour of the inside and outside of the facility, common areas, resident rooms, kitchen, garage and observed the following: LPA observed residents watching television in the living room and resting in their respective bedrooms. LPA observed five residents in care and two staff present. LPA observed the See Something Say Something Poster (PUB 475) mounted on the wall in the living room. All resident bedrooms had the required furnishings. LPA observed all resident beds had linens and blankets with additional linens stored in a garage storage cabinet. LPA observed bathrooms were clean and equipped with grab bars and non skid floor mats. Bathrooms were observed to be free of debris and mildew, faucets and toilets were operational. Water temperature tested between 107.6 and 108.8 degrees Fahrenheit. LPA toured the outside of the facility and observed outdoor passageways were free of obstruction. LPA observed the backyard had a shaded sitting area with furniture for resident use. Continued on LIC809 C LPA observed the facility had a 2-day supply of perishables and a 7-day supply of non-perishable food as required by regulations. Smoke detectors and carbon monoxide detectors tested operational. Fire extinguisher was observed to be fully charged with a purchase date of August 13, 2025 and mounted on the dining room wall. Gas stove, microwave, washer, and dryer were all inspected and observed to be operable. LPA observed knives and sharps to be stored in a locked kitchen drawer. Toxic chemicals, cleaning solutions, and disinfectants were observed to be centrally located under the kitchen sink and garage, however, there were multiple items located in the unlocked garage, unlocked staff room, and unlocked staff restroom; a deficiency was cited on today's date. Medication cabinet was observed to be locked and centrally stored under a living room counter however, medication for staff and medication for residents were accessible to residents in care in the garage and staff room; a deficiency was cited on this date. LPA observed the First Aid Kit had all the required components. LPA observed the facility conducted their last emergency disaster drill on June 10, 2026. The Emergency Disaster Plan was reviewed, LPA observed pages 2 and 3 to be completed, however per AD the names on page 2 are outdated and the other pages are blank; a deficiency was cited on today's date. A facility device was not present at the time of visit, Administrator states all residents have their personal devices; a deficiency was cited on today's date. LPA began review of the records. LPA Guillen reviewed five resident records. All the required documentation were present and current in the resident files reviewed. LPA reviewed two employee records. All employees present have a criminal record clearance and were associated to the facility. LPA observed records reviewed have a current First Aid certificate. Based on the observations made during today’s inspection, deficiencies are being cited. An exit interview was conducted, and a copy of this report and appeal rights was left at the facility.the state’s words, verbatim · CDSS document, Jul 27, 2026

The state marks this report as 8 pages; the online copy we transcribed has 5. You can request the full file from the county licensing office.

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Claudia Gutierrez made an unannounced visit for the purpose of conducting a Required/Annual Inspection. LPA was greeted and granted entry by Staff Leo Patrick Laurente. LPA met with Staff Hyannie "Irish" Arceno and explained the purpose of the inspection. Administrator (AD) Arvin Bumanglag was contacted by phone and arrived at approximately 9:30 a.m. During the inspection, LPA and Staff Arceno conducted a tour of the inside and outside of the facility, common areas, resident rooms, kitchen, garage and observed the following: This is a one-story home with four resident bedrooms, one staff bedroom, three bathrooms, and attached two-car garage. The backyard has a shaded sitting area. All resident bedrooms had the required furnishings. LPA observed all resident beds had linens and blankets. LPA observed residents engaging in a group activity, listening to music, and resting in their respective bedrooms. Bathrooms were observed to be free of debris and mildew, faucets and toilets were operational. Water temperature tested between 113.3 – 113.5 degrees Fahrenheit. LPA observed the facility has a 2-day supply of perishables and a 7-day supply of non-perishable food as required by regulations. Smoke detectors and carbon monoxide detectors tested operational. Fire extinguisher was observed to be fully charged. Gas stove, microwave, washer, and dryer were all inspected and observed to be operable. Medication was observed to be centrally stored and locked. LPA reviewed four resident files and three staff files. LPA interviewed two residents and two staff. Based on the observations made during today’s inspection, no deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted, and a copy of this report was left at the facility.the state’s words, verbatim · CDSS document, Oct 17, 2025

Type of visit: Required - 1 Year

Licensing Program Analysts (LPAs) Samer Haddadin and Claudia Gutierrez made an unannounced visit for the purpose of conducting a Required/Annual Inspection. LPAs met with staff Hyannie "Irish" Arceno and discussed the purpose of the inspection. During the inspection LPAs conducted a tour of the inside and outside of the facility, common areas, residents’ rooms, kitchen, garage and observed the following: This is a single-story house with six bedrooms, and three bathrooms, with one bedroom being occupied by staff. During the inspection LPAs observed two staff and five residents in care. Two Residents were observed eating in the dining room, one resident was exercising in living area, and two residents were watching television in their respective bedrooms. LPAs observed smoke detectors/carbon monoxide in common areas and bedrooms; all were tested and were operational. Residents’ bedrooms had the required furniture, bed linens and closet/drawer space to accommodate each resident comfortably. Toilets and water faucets were observed to be operational, grab bars were secure, and shower was free of mold/mildew. Water temperature was tested in first bathroom and measured at 112.2 degrees Fahrenheit. The second restroom measured at 114.00 degrees Fahrenheit.Food supplies: A two-day supply of perishable and a seven-day supply of non-perishable food was observed during today’s visit. LPAs reviewed staff files and residents’ files and found all files had all required documents. Fire extinguisher was fully charged with service tag indicating last inspection date was on June 27th,2024. The facility’s last fire drill was conducted on August 19th,2024 and Administrator (AD) conducts drills every three months. Kitchen appliances were operational during today's visit; all knives and sharps were locked in kitchen drawer. LPAs toured the backyard and observed there was a shaded seating area. LPAs also checked Administrator certificate and noted to be active with expiration date of December 10th, 2024.Administrator (AD) Arvin Bumanglag arrived at approximately 10:01 AM. No deficiencies were noted during today's inspection visit. An exit interview was conducted, and a copy of this report was provided to the administrator.the state’s words, verbatim · CDSS document, Oct 30, 2024