Illustration — no photo of this home on file yet

Arcene Guest Home II

Small home·Licensed for 6·Placentia, California

Licensed since 1997Licence #306000622
(714) 996-4717From the state roster · September 13, 2026Plan a visit
  • Care approvals on fileWheelchair · Dementia · HospiceState licensing record · September 13, 2026
  • Estimated starting rate$4,700 a monthCovelight estimate · likely $3,850–$5,750
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit2 of 6 beds occupiedAugust 13, 2021 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitJuly 21, 2026CDSS inspection record

Arcene Guest Home II is a small care home in Placentia — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 1997. Bedridden care is not on file.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Arcene Guest Home II

Is Arcene Guest Home II licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Arcene Guest Home II licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Arcene Guest Home II been cited?

0 Type A and 0 Type B citations since 1997, per CDSS records as of September 13, 2026. Those records count 8 state visits over the same years.

Is Arcene Guest Home II still open?

This license was on the CDSS roster as of September 28, 2026.

What does Arcene Guest Home II cost?

$4,700 a month to start is a Covelight estimate, likely $3,850–$5,750. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 12 small homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 188 other homes of a similar licensed size across Orange County that publish a starting rate, the middle half runs $4,500 to $6,000 a month, and the middle figure is $5,000 (n = 188 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Arcene Guest Home II take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Enriquez, Maila, per CDSS records as of September 13, 2026.

Is there a hospital nearby?

UCI Health-Placentia Linda is 1 mile away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Arcene Guest Home II keep a resident on hospice?

Hospice care is approved on this license, covering up to 3 residents, per CDSS records as of September 13, 2026.

Arcene Guest Home II license and inspection record

  • Name on the license: “ARCENE GUEST HOME II”, per the CDSS roster as of May 25, 2025.
  • License #306000622. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Enriquez, Maila, per CDSS records as of September 13, 2026.
  • First licensed in 1997, per CDSS records as of September 13, 2026.
  • 8 state inspection visits since 1997, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file since 1997, per CDSS records as of September 13, 2026. The same records count 8 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 1997, per CDSS records as of September 13, 2026.
  • The most recent state visit on file is July 21, 2026, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careApproved by the state
  • Hospice careApproved · covers up to 3 residents
  • BedriddenNot on file · ask the home

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
6 NON-AMBULATORY, HOSPICE WAIVER FOR 3

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 3 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 13, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

What it costs here

Covelight estimate

$4,700a month to start

Likely $3,850–$5,750

From 12 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$4,700a month

Likely $3,850–$5,950

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$4,700likely $3,850–$5,750

    Covelight’s estimate starts from the rates 12 small homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,850–$5,950
$4,700
First monthWith a one-time move-in fee · likely $4,500–$9,050
$6,700
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 12 small homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

12 homes like this within 3 miles publish starting rates mostly between $4,500–$7,950.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 12 nearby homes behind this estimate

Where it is

  • 508 Michel Place, Placentia, CA 92870Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 10 documents for this home, and its records count 8 visits since 1997. The most recent is a facility evaluation report, dated July 21, 2026.

On file since
2021
State visits
8
Most recent visit
July 21, 2026
Occupied · August 13, 2021 visit
2 of 6 bedsa count on that day, not an opening

We hold 1 complaint report the state published for this home, dated August 13, 2021. 1 of the 1 carries the state's recorded outcome word: “Unfounded” (1). 1 includes the transcribed allegation the state investigated, word for word. Summary composed by computer from the 1 complaint report below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 1997.

Year by year
YearVisitsDocumentsSubstantiated20261102025330202433020221102021220

The last 36 months — 7 of 10 documents

The full record on the state’s site →
20261 state visit · 1 document
Jul 21, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Nancy Guillen made an unannounced visit for the purpose of conducting a required annual Inspection. LPA was greeted and granted entry by care provider after explaining the purpose of the visit. Administrator (AD) Joselolito Soliven's certificate was current with an expiration date of August 15, 2026. This is a Residential Care Facility for the Elderly (RCFE) licensed to six non-ambulatory residents with a hospice waiver for three. The facility is a one-story home with three resident bedrooms, three staff bedrooms, two bathrooms, one staff bathroom, kitchen, dining and an attached garage. During the inspection, LPA and AD conducted a tour of the inside and outside of the facility, common areas, resident rooms, kitchen, garage and observed the following: LPA observed residents watching television in the living room. LPA observed two residents in care and twostaff present. LPA observed the See Something Say Something Poster (PUB 475) mounted on the wall by the entry way to the facility. All resident bedrooms had the required furnishings. LPA observed all resident beds had linens and blankets with additional linens stored in resident bedroom closet. LPA observed bathrooms were clean and equipped with grab bars and non skid floor mats. LPA observed all windows were appropriately screened. Bathrooms were observed to be free of debris and mildew, faucets and toilets were operational. Water temperature tested between 108.8 and 116.6 degrees Fahrenheit. Continued on LIC809C LPA toured the outside of the facility and observed outdoor passageways were free of obstruction. LPA observed the backyard had a shaded sitting area with furniture for resident use. LPA observed outdoor storage cabinets contained sharps and toxic chemicals; a deficiency was cited on today's date. LPA observed the facility had a 2-day supply of perishables and a 7-day supply of non-perishable food as required by regulations. LPA observed food items to be expired; a deficiency was cited on today's date. LPA observed cat walking on kitchen counters; a deficiency was cited on today's date. Smoke detectors and carbon monoxide detectors tested operational. Six burner gas stove, dish washer, microwave, washer, and dryer were all inspected and observed to be operable. LPA observed knives and sharps to be stored in a locked kitchen cabinet. Toxic chemicals, cleaning solutions, and disinfectants were observed to be locked and inaccessible to residents in laundry room. Medication cabinet was observed to be locked and centrally stored in the living room. LPA observed the facility conducted their last emergency disaster drill on April 18, 2026 and is conducted every 3 months. During record review LPA reviewed two resident records. All the required documentation were present and current in the resident files reviewed. LPA reviewed two employee records. All employee present have a criminal record clearance and were associated to the facility. LPA observed records reviewed have a current First Aid certificate. Based on the observations made during today’s inspection, deficiencies are being cited. An exit interview was conducted, and a copy of this report and appeal rights was left at the facility.the state’s words, verbatim · CDSS document, Jul 21, 2026

The state marks this report as 8 pages; the online copy we transcribed has 5. You can request the full file from the county licensing office.

20253 state visits · 3 documents
Sep 10, 2025Facility evaluation reportReport on file

Type of visit: POC

Licensing Program Analyst (LPA) Claudia Gutierrez made an unannounced Plan of Correction (POC) inspection. LPA was greeted and granted entry by Administrator (AD) Maila Enriquez Soliven and the purpose of the inspection was discussed. LPA is following up regarding deficiencies previously cited on August 6, 2025, during facility's annual/required inspection. Deficiency 87463(a) was cited due to two of three resident files not containing a current Appraisal/Needs and Services Plan. Deficiency 1569.695(c) was cited due to emergency drills not currently being conducted or documented. During today’s visit, AD provided LPA with documentation for fire drill conducted on August 16, 2025. AD also provided LPA with three of three resident files containing current Appraisal/Needs and Services Plan. Two of two deficiencies previously cited are cleared. LPA observed Individual by the name of Jose Ramon Diaz volunteering at the facility. LPA reviewed list of Guardian roster for facility and was unable to locate clearance for Jose Ramon Diaz. Per Guardian, Live Scan application for Ramon Diaz was closed due to incomplete information; a Deficiency was cited on today’s date. Based on today’s observations, one deficiency is being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted and a copy of this report and appeal rights was left at the facility.the state’s words, verbatim · CDSS document, Sep 10, 2025

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87355(e)(2) · Plan of correction due date: Sep 11, 2025

(e) All individuals... shall prior to working, residing or volunteering in a licensed facility: (2) Obtain a California clearance or a criminal record exemption... This requirement is not met as evidenced by: Based on observation, AD interview, and record review, the licensee did not comply with the section cited above as an individual presently volunteering at the facility has not obtained clearance or an exemption, which poses an immediate safety risk to persons in care.the state’s words, verbatim · CDSS document, Sep 10, 2025

Plan of correction: AD stated individual will immediately be fingerprinted and either obtain clearance or an exemption in order to continue volunteering at the facility and proof will be provided to LPA via email by POC date.

Aug 15, 2025Facility evaluation reportReport on file

Type of visit: POC

Licensing Program Analyst (LPA) Claudia Gutierrez made an unannounced Plan of Correction (POC) inspection. LPA was greeted and granted entry by Administrator (AD) Malia Enriquez Soliven and the purpose of the inspection was discussed. LPA is following up regarding deficiencies previously cited on August 6, 2025, during facility's annual/required inspection. Deficiency 87555(b)(9) was cited due to LPA observing AD's cat on the kitchen counters and AD placing a resident file soiled with cat urine on top of the kitchen counter. Deficiency 87303(a) was cited due to AD handing LPA a resident file soiled with cat urine and boxes, papers, and other miscellaneous items were observed piled on top of each other on the counter tops of the kitchen and patio. During today’s visit, LPA did not observe AD’s cat on the kitchen counter and observed files to be centrally stored in a storage cabinet. AD also provided LPA with a written plan of action outlining procedures to protect the safety, acceptability and nutritive values of food in food storage and preparation areas via email on August 10, 2025. LPA also observed boxes, papers, and other miscellaneous items were no longer piled on top of each other on the counter tops of the kitchen and the patio and both the kitchen counter and patio are now available for use. Two of two deficiencies previously cited are cleared. Based on today’s observations, no deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted and a copy of this report was left at the facility.the state’s words, verbatim · CDSS document, Aug 15, 2025
Aug 6, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Claudia Gutierrez made an unannounced visit for the purpose of conducting a Required/Annual Inspection. LPA met with Administrator (AD) Malia Soliven and explained the purpose of the inspection. During the inspection, LPA and AD conducted a tour of the inside and outside of the facility, common areas, resident rooms, kitchen, garage and observed the following: This is a one-story home with three resident bedrooms, one staff bedroom, three bathrooms, and attached two-car garage. All resident bedrooms had the required furnishings. LPA observed all resident beds had linens and blankets. LPA observed all windows were screened. The backyard has a shaded sitting area. LPA observed residents watching television in the living room and resting in their respective bedrooms. Bathrooms were observed to be free of debris and mildew, and faucets and toilets were operational. LPA observed the facility has a 2-day supply of perishables and a 7-day supply of non-perishable food as required by regulations. Smoke detectors and carbon monoxide detectors tested operational. Fire extinguisher was observed to be fully charged. Gas stove, microwave, washer, and dryer were all inspected and observed to be operable. Toxic chemicals, cleaning solutions, and disinfectants were observed to be inaccessible to residents. Medication cabinet was observed to be locked. LPA reviewed three resident files and two staff files. Two of three resident files did not contain a current Appraisal/Needs and Services Plan; a Deficiency was cited on today’s date. During review of one of three resident files, a notable odor of urine was present, and the resident’s file was sticky to the touch. LPA had previously observed AD’s cat on the kitchen counter top and observed the residents’ files on the same counter. (Cont. LIC809-C) LPA informed AD that their pet cat may have urinated on the resident file and AD stated, “I thought I whipped it off.” LPA immediately returned the file to AD, who had placed the cat urine soiled file on top of the kitchen counter where LPA had been conducting file review; a Deficiency was cited on today’s date. LPA also observed boxes, papers, and other miscellaneous items piled on top of each other on the counter tops of the kitchen and patio; a Deficiency was cited on today’s date. LPA interviewed three residents and staff. Based on the observations made during today’s inspection, deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted, and a copy of this report was left at the facility.the state’s words, verbatim · CDSS document, Aug 6, 2025
20243 state visits · 3 documents
Sep 20, 2024Facility evaluation reportReport on file

Type of visit: POC

Licensing Program Analyst (LPA) Claudia Gutierrez made an unannounced Plan of Correction (POC) inspection. LPA was greeted and granted entry by. Administrator (AD) Maila Enriquez Soliven and LPA explained the purpose of the inspection. Deficiencies 1569.605, 1569.625(b)(1), 1569.313, 1569.695(c), and 87468(c)(2)(A) were previously cited on August 6, 2024, during facility's annual/required inspection. During POC visit conducted on September 13, 2024, POCs for citations were extended to close of business Monday, September 16, 2024. During today's visit, LPA verified four of five POCs have been met. POC for citation 1569.625(b)(1) has been extended to close of business, September 27, 2024. Based on observations made during today's inspection, no deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted and a copy of this report was left at the facility.the state’s words, verbatim · CDSS document, Sep 20, 2024
Sep 13, 2024Facility evaluation reportReport on file

Type of visit: POC

Licensing Program Analyst (LPA) Claudia Gutierrez made an unannounced Plan of Correction (POC) inspection. LPA was greeted and granted entry by. Administrator (AD) Malia Enriquez was contacted by phone and arrived at approximately 2:00 p.m. and LPA explained the purpose of the inspection. Deficiencies 87412(a), 1569.69(a)(2), 87555(b)(8), 1569.605, 87303(a), 87303(f)(1), 87309(a), 87468(c)(2)(A), 1569.313, 87465(h)(5), 87463(a), 1569.695(c), and 1569.625(b)(1) were previously cited on August 6, 2024, during facility's annual/required inspection. During today’s visit, LPA verified six of thirteen POCs for citations were met. POCs for citations 1569.605, 1569.625(b)(1), 1569.313, 1569.695(c), 87468(c)(2)(A) is being extended to close of business Monday, September 16, 2024. Based on today’s observations, deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. Civil penalty for failure to correct is also being assessed. An exit interview was conducted and a copy of this report and appeal rights was left at the facility.the state’s words, verbatim · CDSS document, Sep 13, 2024

From the deficiency page — Deficiency type: Type A · Section cited: HSC 87555(b)(8) · Plan of correction due date: Sep 14, 2024

All food shall be of good quality. Commercial foods shall be approved by appropriate federal, state and local authorities. Food in damaged containers shall not be accepted, used or retained. This requirement is not met as evidenced by: Based on observation and AD interview, the licensee did not comply with the section cited above, as multiple food items cannot be accessed to verify expiration lables in the pantry, which poses an immediate health, safety and personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Sep 13, 2024

Plan of correction: AD stated they will complete a thorough cleaning of the pantry and discard of any spoiled or expired food and provide proof to LPA via email by POC date.

Aug 6, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Claudia Gutierrez made an unannounced visit for the purpose of conducting a Required/Annual Inspection. LPA was greeted and granted entry by Staff Dora Paola Alba. LPA met with Administrator (AD) Malia Enriquez Soliven and explained the purpose of the inspection. LPA reviewed list of Guardian roster for facility and was unable to locate clearance for Staff Alba. Per AD, Staff Alba started working at the facility yesterday, August 5, 2024, and they had yet to associate them to the facility but stated a background check had been completed. AD was unable to provide LPA with a copy of background clearance for Staff Alba; a Deficiency was cited on today’s date. During the inspection, LPA and AD conducted a tour of the inside and outside of the facility, common areas, resident rooms, kitchen, garage and observed the following: This is a one-story home with three resident bedrooms, one staff bedroom, three bathrooms, and attached two-car garage. All resident bedrooms had the required furnishings. LPA observed all resident beds had linens and blankets. LPA observed all windows were screened. The backyard has a shaded sitting area. LPA observed residents watching television in the living room and resting in their respective bedrooms. Bathrooms were observed to be free of debris and mildew, faucets and toilets were operational. Water temperature tested at 113.0 degrees Fahrenheit. LPA observed the facility has a 2-day supply of perishables and a 7-day supply of non-perishable food as required by regulations, however, multiple food items in the facility pantry and refrigerator were observed to be expired per expiration date displayed on their packaging; a Deficiency was cited on today’s date. Smoke detectors and carbon monoxide detectors tested operational. Fire extinguisher was observed to be fully charged. Gas stove, microwave, washer, and dryer were all inspected and observed to be operable. (Cont. LIC809-C) Toxic chemicals, cleaning solutions, and disinfectants were observed to be accessible to residents in the bathroom and in the patio; a Deficiency was cited on this date. Medication cabinet was observed to be locked; however, medication is being pre-poured into a plastic weekly medication organizer for each resident; a Deficiency was cited on this date. LPA reviewed three resident files. Staff files are not being maintained for each individual staff and were not available for review; a Deficiency was cited on today’s date. Three of three resident files did not have an appraisal dated or signed in the last twelve months; a Deficiency was cited on today’s date. Staff files did not contain any documentation for initial staff training or staff training conducted in the past year and AD was unable to provide LPA with a copy of staff training conducted; a Deficiency was cited on today’s date. LPA interviewed residents and staff. Based on the observations made during today’s inspection, deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. Immediate civil penalty is also being assessed. See the attached LIC421BG. An exit interview was conducted, and a copy of this report and appeal rights was left at the facility.the state’s words, verbatim · CDSS document, Aug 6, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.
Open CDSS facility search ↗Report a record errorOperate this home? Respond or correct, free →

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?
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WheelchairHospice

Belford Living

Placentia · Small home · 0.5 mi away

$5,300 a month to start · Covelight estimate

WheelchairDementiaHospiceBedridden

Agape Luxury Home

Placentia · Small home · 0.5 mi away

$5,500 a month to start · Covelight estimate

WheelchairDementiaHospiceBedridden

New Horizon Board and Care IV

Placentia · Small home · 0.5 mi away

$4,950 a month to start · Covelight estimate

WheelchairHospice
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