Illustration — no photo of this home on file yet

Care Phoebe

Small home·Licensed for 6·Tustin, California

Licensed since 2023Licence #306006304
  • Care approvals on fileWheelchair · Dementia · Hospice · BedriddenState licensing record · September 13, 2026
  • Estimated starting rate$6,400 a monthCovelight estimate · likely $5,250–$7,850
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitDecember 29, 2025CDSS inspection record

Care Phoebe is a small care home in Tustin — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2023.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Care Phoebe

Is Care Phoebe licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Care Phoebe licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Care Phoebe been cited?

0 Type A and 0 Type B citations since 2023, per CDSS records as of September 13, 2026. Those records count 4 state visits over the same years.

Is Care Phoebe still open?

This license was on the CDSS roster as of September 28, 2026.

What does Care Phoebe cost?

$6,400 a month to start is a Covelight estimate, likely $5,250–$7,850. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 8 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 188 other homes of a similar licensed size across Orange County that publish a starting rate, the middle half runs $4,500 to $6,000 a month, and the middle figure is $5,000 (n = 188 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Care Phoebe take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: we have not yet confirmed that an entry on the DHCS Assisted Living Waiver list is this home’s. Ask the home: “Do you take the Medi-Cal Assisted Living Waiver?” The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Care Phoebe LLC, per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Orange County Global Medical Center is 0.5 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Care Phoebe keep a resident on hospice?

Hospice care is approved on this license, per CDSS records as of September 13, 2026.

Care Phoebe license and inspection record

  • Name on the license: “CARE PHOEBE”, per the CDSS roster as of May 25, 2025.
  • License #306006304. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Care Phoebe LLC, per CDSS records as of September 13, 2026.
  • First licensed in 2023, per CDSS records as of September 13, 2026.
  • 4 state inspection visits since 2023, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file since 2023, per CDSS records as of September 13, 2026. The same records count 4 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2023, per CDSS records as of September 13, 2026.
  • The most recent state visit on file is December 29, 2025, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 5 residents
  • Dementia / memory careApproved by the state
  • Hospice careApproved by the state
  • BedriddenApproved · covers up to 1 resident

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR ONE (1) AMBULATORY AND FIVE (5) NON-AMBULATORY OF WHICH ONE (1) MAY BE BEDRIDDEN. ROOMS 2, 4, & 5 CLEARED FOR NON-AMBULATORY. ROOM 3 CLEARED FOR BEDRIDDEN. HOSPICE APPROVED FOR SIX (6).

935 - ELDERLY · 983 - RCFE / DEMENTIA

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 13, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

What it costs here

Covelight estimate

$6,400a month to start

Likely $5,250–$7,850

From 8 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$6,400a month

Likely $5,250–$8,000

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$6,400likely $5,250–$7,850

    Covelight’s estimate starts from the rates 8 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $5,250–$8,000
$6,400
First monthWith a one-time move-in fee · likely $6,050–$10,950
$8,400
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverWe have not yet confirmed that an entry on the DHCS Assisted Living Waiver list is this home’s. Ask the home: “Do you take the Medi-Cal Assisted Living Waiver?” The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 8 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

8 homes like this within 3 miles publish starting rates mostly between $4,500–$9,650.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 8 nearby homes behind this estimate

Where it is

  • 14661 Brookline Way, Tustin, CA 92780Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2023, the state has filed 4 documents for this home, and its records count 4 visits since 2023. The most recent is a facility evaluation report, dated December 29, 2025.

On file since
2023
State visits
4
Most recent visit
December 29, 2025

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2023.

Year by year
YearVisitsDocumentsSubstantiated202511020241102023220

The last 36 months — 3 of 4 documents

20251 state visit · 1 document
Dec 29, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On this day, Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced visit to the facility today to conduct a required annual. LPA was greeted and granted entry by staff and explained the reason for the visit. The facility is a one-story home with five resident bedrooms, two bathrooms, living room, kitchen, dining room, staff room, laundry area, backyard and attached two car garage. Facility is licensed for 1 ambulatory, 5 non-ambulatory 1 of which may be bedridden. During today’s visit, LPA toured the facility and inspected the physical plant, including but not limited to testing all smoke detectors, testing hot water temperature in bathrooms. The hot water temperature measured between 112.2 and 112.4 degrees Fahrenheit and all smoke detectors were operational. The fire extinguishers are charged and were serviced on March 21st 2025. The facility’s last fire drill was conducted on December 3rd 2025. LPA inspected the facility food supply and observed the facility retained a minimum of two days perishable and seven days non-perishable food on hand. LPA observed medication storage in locked cabinet in hallway. LPA observed emergency food and water in facility storage room. LPA observed over the counter medication in room 4 for Resident 1 (R1) and physician's report stated R1 is not allowed to store their own medications. LPA reviewed four of four staff training and fingerprint records and conducted a complete review of resident records. LPA confirmed that administrator has a current administrator certificate which expires on July 19th 2026. Based on observations the following is being cited per Title 22. An exit interview was conducted and a copy of this report was provided along with appeal rights.the state’s words, verbatim · CDSS document, Dec 29, 2025
20241 state visit · 1 document
Dec 17, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA Samer Haddadin made an announced visit to the facility for purpose of conducting a required annual inspection. LPA arrived at the facility and was greeted and granted entry by staff (S1) Marcelo Jonathon, and later Administrator (AD) Adriel Pao joined the walk-through. The facility is a Residential Care Facility for the Elderly (RCFE) and approved for (6) capacity, (0) ambulatory, (5) non-ambulatory, and (1) bedridden clients. LPA started the tour with AD and observed the following: The facility is a one-story home with five resident bedrooms, two bathrooms, living room, kitchen, dining room, staff room, laundry area, backyard and attached two car garage. At time of visit, the facility had 6 residents present. Upon inspecting residents’ rooms, LPA observed that rooms were not sanitary or odorless, however, resident rooms were provided with furniture, chair and clean Lenin adequate storage space, and kept free of tripping hazards. Manual smoke detectors, carbon monoxide and exit alarms were tested to be operational. LPA observed one Dynwoun Cleanser spray in bathroom one. Staff immediately locked it after discovery however, both Bathrooms were observed to be in good repair and provided with grab bars and hot water was measured at 118.9 degrees Fahrenheit. Facility met the minimum two-day supply of perishable and seven-day supply of non-perishable food stock requirements. Fire extinguisher was observed with last inspection date of March, 22, 2024 . For the exterior portion, facility had outside furniture in good repair; and grounds were free of tripping hazards and ample space for activities.LPA found one pair of scissors and one knife in kitchen sink; staff immediately locked both items. However, Kitchen was in good repair with cleaning supplies and sharp items inaccessible to residents in care. LPA reviewed residents’ medication and observed that staff does not keep record nor count of medication. However, medications are kept locked separately in hallway. LPA reviewed the rest of resident’s and staff files and all had and contained all required documentation. Upon review of records, the facility does not maintain any records of quarterly fire drill. Based on the observations made during today’s inspection, deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted, and a copy of this report and appeal rights were provided to AD at end of inspection.the state’s words, verbatim · CDSS document, Dec 17, 2024
20231 state visit · 1 document
Dec 12, 2023Facility evaluation reportReport on file

Type of visit: Prelicensing

Licensing Program Analyst (LPA) Dwayne Mason Jr. made an announced visit to the facility for purpose of conducting a pre-licensing inspection for a change of ownership. LPA arrived at the facility and was greeted and granted entry by designated Administrator (AD) Adriel Pao. An application to operate a Residential Care Facility for the Elderly (RCFE) for (6) capacity, (0) ambulatory, (5) non-ambulatory, and (1) bedridden clients was received by Community Care Licensing (CCL) on 1/20/2023. Structure: The facility is a one-story home with five resident bedrooms, two bathrooms, living room, kitchen, dining room, staff room, laundry area, backyard and attached two car garage. There are two exit gates in the back yard. The backyard has a seating area. The garage has two additions for storage. These additions are not accessible to residents in care. Client Bedrooms: All resident bedrooms had the necessary furnishings. LPA observed all resident beds had linens and blankets. LPA observed all windows were screened. Bathrooms: The bathrooms have working plumbing. Hot water measured at 116.2 degrees Fahrenheit in the bathroom closest to the entrance and 116.9 degrees Fahrenheit in the bathroom toward the back of the house. Toxins: LPA observed chemicals, cleaning solutions, laundry toxins and disinfectants are inaccessible to client and will be stored under the kitchen sink and in cabinets above laundry machines. Medications, First-Aid Kit & Files: Medication will be stored in a locked cabinet in the dining room. The First Aid Kit will be stored on table in entryway. Records will be kept in a cabinet in the hallway. Fire Extinguisher: LPA observed the fire extinguishers to be fully charged as indicated by the arrow pointing in the green zone. Extinguishers were serviced on 3/1/2023 Fire clearance: Was approved by a fire inspector of Orange County Fire Authority on 5/22/2023. Component III: Information provided about how to operate the facility within compliance and reporting requirements. Activity Materials: Facility has a full activity calendar including but not limited to: karaoke, zumba, bingo, family time, movie days, exercise and more. Linens: A supply of extra linen is stored in the entryway closet Emergency Phone Numbers, Exit Plan and Menu: Posted and available for review. Food Service: There is 2-day supply of perishable food and a 7-day supply of non-perishable food on hand. Smoke Detectors: Smoke detectors and carbon monoxide detectors were tested and observed to be operational. Appliances: Gas stove, oven, refrigerator, dish washer, microwave, washer, and dryer are operational. The designated AD was notified that the final application approval will be issued by the Centralized Applications Bureau in Sacramento. Exit interview was conducted and a copy of this report was provided to designated ADthe state’s words, verbatim · CDSS document, Dec 12, 2023
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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