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Brookdale Corona

Large community·Licensed for 60·Corona, California

Licensed since 2014Licence #336426434
  • Care approvals on fileWheelchair · Hospice · BedriddenState licensing record · September 27, 2026
  • Starting rate$5,180 a monthListed by the home on Seniorly · September 9, 2026
  • Home sizeLicensed for 60Large care community · a licensed care home (RCFE)
  • Room at the last state visit46 of 60 beds occupiedDecember 15, 2025 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitJuly 15, 2026CDSS inspection record
  • Licence holderEmeritus CorporationSince 2014 · 4 licensed homes

Brookdale Corona is a large care community in Corona — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 60 residents since 2014. Dementia care is not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Brookdale Corona

Is Brookdale Corona licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is Brookdale Corona licensed for?

60 residents — a large community, per CDSS records as of September 27, 2026.

Has Brookdale Corona been cited?

0 Type A and 2 Type B citations since 2014, per CDSS records as of September 27, 2026. Those records count 19 state visits over the same years.

Is Brookdale Corona still open?

This license was on the CDSS roster as of September 28, 2026.

What does Brookdale Corona cost?

$5,180 a month to start — listed by the home on Seniorly · September 9, 2026.

The home lists this starting rate on Seniorly, seen September 9, 2026.

Among 25 other homes of a similar licensed size across Riverside County that publish a starting rate, the middle half runs $3,271 to $4,320 a month, and the middle figure is $3,700 (n = 25 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Brookdale Corona take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Emeritus Corporation, per CDSS records as of September 27, 2026. See the homes licensed to Emeritus Corporation — at least 13 on the state roster.

Is there a hospital nearby?

Corona Regional Medical Center is 0.1 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Brookdale Corona keep a resident on hospice?

Hospice care is approved on this license, covering up to 20 residents, per CDSS records as of September 27, 2026.

Brookdale Corona license and inspection record

  • Name on the license: “BROOKDALE CORONA”, per the CDSS roster as of May 25, 2025.
  • License #336426434. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 60 residents — a large community, per CDSS records as of September 27, 2026.
  • Licensed to Emeritus Corporation, per CDSS records as of September 27, 2026.
  • First licensed in 2014, per CDSS records as of September 27, 2026.
  • 19 state inspection visits since 2014, per CDSS records as of September 27, 2026.
  • 0 Type A and 2 Type B citations on file since 2014, per CDSS records as of September 27, 2026. The same records count 19 state visits in that period.
  • 8 complaints and 2 substantiated allegations on file since 2014, per CDSS records as of September 27, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is July 15, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 60 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved · covers up to 20 residents
  • BedriddenApproved · covers up to 10 residents

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
60 NON-AMBULATORY, OF WHICH 10 MAY BE BEDRIDDEN IN BDRMS 1-6,15,16,21,23. HOSPICE WAIVER FOR 20.

935 - ELDERLY

CDSS record, verbatim · September 27, 2026

As needs change

  • Medicines

    Level of medication service: reminders only

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

    caring.com · 2026-09-09

  • Staying through hospice

    Hospice waiver on file · covers up to 20 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

Care & day-to-day support

These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.

  • Respite / short-term stays

    Reported on seniorly.com · source dated August 24, 2026.

  • Help with bathing or showering

    Reported on seniorly.com · source dated August 24, 2026.

  • Assistance with transfers

    Reported on seniorly.com · source dated August 24, 2026.

  • Level of medication serviceReminders only

    Reported on caring.com · seen September 9, 2026.

  • Works with residents’ own health care providers

    Reported on seniorly.com · source dated August 24, 2026.

  • Diabetic / carbohydrate-controlled diet

    Reported on seniorly.com · source dated August 24, 2026.

  • Incontinence care

    Reported on seniorly.com · source dated August 24, 2026.

  • Works with hospice

    Reported on caring.com · seen September 9, 2026.

  • Help with dressing and grooming

    Reported on seniorly.com · source dated August 24, 2026.

  • Building is wheelchair accessible

    Reported on seniorly.com · source dated August 24, 2026.

  • Medication management

    Reported on seniorly.com · source dated August 24, 2026.

  • Diabetes care

    Reported on seniorly.com · source dated August 24, 2026.

Nights & staffing

  • 24-hour supervision claimed

    Reported on seniorly.com · source dated August 24, 2026.

  • Secured building entry

    Reported on caring.com · seen September 9, 2026.

  • Emergency call system

    Reported on seniorly.com · source dated August 24, 2026.

What it costs here

This home’s starting rate

$5,180a month to start

Listed by the home on Seniorly · September 9, 2026 · See listing

Likely monthly total

$5,180a month

Likely $5,180–$5,780

With a studio and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · where the price comes from
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$5,180this home

    The home lists this starting rate on Seniorly, seen September 9, 2026.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $5,180–$5,780
$5,180
First monthWith a one-time move-in fee · likely $5,180–$9,300
$7,180

Costs & moving in

  • Term of the admission agreementMonth to month

    Reported on caring.com · seen September 9, 2026.

How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWhere this price comes from

The home lists this starting rate on Seniorly, seen September 9, 2026.

14 homes like this within 15 miles publish starting rates mostly between $2,700–$4,600.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 14 nearby homes behind this estimate

Where it is

  • 2005 Kellogg Ave, Corona, CA 92879Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 20 documents for this home, and its records count 19 visits since 2014. The most recent is a facility evaluation report, dated July 15, 2026.

On file since
2021
State visits
19
Most recent visit
July 15, 2026
Occupied · December 15, 2025 visit
46 of 60 bedsa count on that day, not an opening

We hold 12 complaint reports the state published for this home, dated July 28, 2021 to December 15, 2025. 12 of the 12 carry the state's recorded outcome word: “Substantiated” (3), “Unsubstantiated” (9). 12 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 12 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations2typical 1
  • Substantiated allegations2typical 2
  • Total complaints8typical 6

“Typical” is the statewide median across the 1,354 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2014.

Year by year
YearVisitsDocumentsSubstantiated202611020255512024220202347020223412021111

The last 36 months — 8 of 20 documents

20261 state visit · 1 document
Jul 15, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Becky Mann made an unannounced visit to the facility. The purpose of the visit was to conduct a required comprehensive annual inspection. LPA met with Executive Director Brittney Martinez and was granted entry to the facility. The facility is a Residential Care Facility for Elderly (RCFE) Licensed capacity is (60) current census (41). LPA was accompanied by Brittney Martinez, Executive Director to conduct a general overall inspection, which included, but was not limited to, the following: Physical Plant: The facility is operating in the capacity approved by Community Care Licensing (CCL). There are no obstructions to indoor and outdoor passageways. The facility is maintained at a comfortable temperature 76 degrees Fahrenheit . LPA inspected resident’s bedrooms; they are equipped with required furniture such as: beds, mattresses, night stands, storage space, chairs and sufficient lighting. Bathrooms were clean, and appliances were operating appropriately. LPA observed sufficient furniture and lighting throughout the facility. The facility is equipped with operating smoke detectors and carbon monoxide alarms. Posters such as personal rights, the CCL complaint poster, and the disaster plan were posted in a common area. Cleaning supplies, toxins, sharps, and other dangerous items were kept inaccessible to residents. There was a designated storage space for resident/staff files. Medications are kept inside Med-room inaccessible to residents. Overall, the facility is clean, in good repair, and operating in safe conditions for residents in care. Food Service: Non-perishable and perishable food supply is sufficient for number of residents. Facility has a variety of food available for residents. Care & Supervision: Facility has sufficient care staff for coverage 24 hours a day, 7 days a week. Record Review: LPA reviewed (4) resident files for admission agreements, updated physician reports, and needs and services plans. Resident files are maintained and up to date. LPA reviewed (3) residents medications. Medications are labeled and administered as prescribed. LPA reviewed (4) staff files for First Aid/CPR certification, criminal record clearance, trainings, and health screenings. Facility staff records are up to date. Based on the observations made during today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report LIC809, LIC809C was discussed and provided to Brittney Martinez, Executive Director.the state’s words, verbatim · CDSS document, Jul 15, 2026
20255 state visits · 5 documents
Dec 15, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Licensee is not preventing resident from harming other residents in care. Licensee is retaining a resident with a higher level of care need.

Licensing Program Analyst (LPA) Raquel Hernandez conducted an unannounced visit to deliver findings on the allegations listed above. LPA met with Executive Director Brittany Martinez and explained the purpose of the visit. The investigation consisted of resident and staff interviews. For the allegation, Licensee is not preventing resident from harming other residents in care. LPA conducted (5) resident interviews and (6) staff interviews. 2 out of the 5 residents indicated facility staff provide a safe environment for residnets in care and have no health or safety concerns living at the facility. Additionally, 6 out of 6 staff stated residents are redirected in the event physical harm is presented. Unsubstantiated For the allegation, Licensee is retaining a resident with a higher level of care need. LPA observed facility file for Resident #1 (R1) which indicated no higher level of care was needed. Additionally, 6 out of the 6 staff stated no higher level of care for R1 was needed. Based on the evidence gathered during today’s investigation, the allegation listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted and this report (LIC9099) along with other reports were discussed and provided to Executive Director Brittany Martinez.the state’s words, verbatim · CDSS document, Dec 15, 2025 · control 56-AS-20250227134533
Nov 21, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not provide resident privacy for visiting

Licensing Program Analyst (LPA) Hannah Rodgers conducted an unannounced visit to initiate and deliver findings regarding the above complaint allegation. LPA introduced herself and disclosed the purpose of the visit to Health and Wellness Direct Erin Mckinney. On November 14, 2025, it was alleged that staff did not provide resident privacy for visiting. The Department’s investigation consisted of an unannounced facility visit, records review, and staff and resident interviews. According to the allegations received, Resident #1 (R1) received visitation and was not accorded privacy for the visit as staff stayed with R1 during the entirety of the visit and listened to R1’s conversation. [CONTINUED LIC9099-C] Unsubstantiated Review of R1’s medical assessment dated October 7, 2025, revealed that R1 had a diagnosis of dementia, was confused but able to communicate. Interviews with residents and staff did not reveal that R1 was not provided privacy for visiting. Interviews with staff confirmed that there are rooms that can be reserved for visits in response to a request for a higher level of privacy. Based on interviews and record review, the investigation did not yield a preponderance of evidence to conclude that staff did not provide resident privacy for visiting. Based on the foregoing, the allegation is unsubstantiated. This finding means that although the allegation may have happened or may be valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted with Health and Wellness Direct Erin Mckinney, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.the state’s words, verbatim · CDSS document, Nov 21, 2025 · control 56-AS-20251114150357
Aug 1, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Paola Guerrero made an unannounced visit to the facility. The purpose of the visit was to conduct a required comprehensive annual inspection. LPA met with Facility Executive Director Btittney Martinez and was granted entry to the facility. The facility is a Residential Care Facility for Elderly (RCFE) Licensed capacity is (60) current census (48). LPA was accompanied by Facility Executive Director, to conduct a general overall inspection, which included, but was not limited to, the following: Physical Plant: The facility is operating in the capacity approved by Community Care Licensing (CCL). There are no obstructions to indoor and outdoor passageways. The facility is maintained at a comfortable temperature. LPA inspected resident’s bedrooms; they are equipped with required furniture such as: mattresses, nightstands, storage space, and sufficient lighting; bathrooms were clean, and appliances were operating appropriately. LPA observed sufficient furniture and lighting throughout the facility.The facility is equipped with operating smoke detectors and carbon monoxide alarms. Posters such as personal rights, the CCL complaint poster, and the disaster plan were posted in a common area. Cleaning supplies, toxins, sharps, and other dangerous items were kept inaccessible to residents in care. There was a designated storage space for resident/staff files. Medications are kept inside Med-room inaccessible to residents in care. Overall, the facility is clean, in good repair, and operating in safe conditions for residents in care. Food Service: Non-perishable and perishable food supply is sufficient for number of residents in care. Care & Supervision: Facility has sufficient care staff for coverage 24 hours a day, 7 days a week. All staff members working in the facility have criminal record clearance through the department. Record Review: LPA reviewed four (4) resident files for admission agreements, updated physician reports, and needs and services plans. LPA also reviewed four (4) staff files for First Aid/CPR certification, criminal record clearance, training, and health screenings. Medications were audited at random and appeared to be dispensed appropriately by staff members. Based on the observations made during today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC809) was discussed and provided to Facility Executive Director Btittney Martinez.the state’s words, verbatim · CDSS document, Aug 1, 2025
Mar 19, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff did not treat resident with dignity or respect.

On 03/19/2025 at 01:00 PM, Licensing Program Analyst (LPA), Melody Brown, met with District Director of Clinical Services Sheryl Hendricks, RN, and Executive Director (ED) Brittney Martinez, LVN at Community Care Licensing Division (CCLD) Adult and Senior Care (ASC) San Bernardino (SB) Regional Office to deliver the findings of the above allegation. LPA Brown explained the purpose of the requested Office Visit. The investigation consisted of file review, interviews with residents and staffs as well as observation. The investigation of the allegation was conducted by LPAs Melody Brown and Ryan Gardner. The investigation consisted of file review and interviews with relevant parties. The allegation indicates that staff did not treat resident with dignity or respect. During LPAs Brown and Gardner's investigation, it was indicated that Staff #6 (S6) does not like Resident #1 (R1) and does not have patience for R1 that resulted to R1's increased agitation. In addition, Staff #1 (S1) informed LPA Brown that S6 was suspended on 01/02/2024 for reporting an incident inaccurately and S6 was terminated on 01/18/2024 ***Continuation in LIC9099C*** Substantiated after they conducted a thorough investigation following S6's suspension as R1's integrity's at risk and for the concerns noted in accurate reporting on the reported 01/01/2024 incident at the facility. S1 provided LPA Brown copies of S6's Corrective Actions and their Incident Investigation. LPAs Brown and Gardner were able to obtain evidence to corroborate that S6 did not treat R1 with dignity or respect. The allegation staff did not treat resident with dignity or respect is found to be SUBSTANTIATED. A deficiency is being issued per California Code of Regulations (CCR), Title 22. A substantiated finding means that the allegation staff did not treat resident with dignity or respect is valid because the preponderance of evidence standard has been met. An exit interview was conducted where this report, LIC9099, LIC9099D, and Appeal Rights were discussed and provided to District Director of Clinical Services Sheryl Hendricks, RN, and ED Brittney Martinez, LVN. it cannot be conclusively established when and where R1’s injuries occurred and therefore cannot be shown that R1’s injuries were a result of staff neglect. Department staff interviews with other staffs cannot corroborate that S6 somehow failed to act or otherwise intervene during R1’s behaviors. Second allegation: Staff did not meet the needs of residents in care. The investigation was conducted by LPAs Melody Brown and Ryan Gardner which consisted of file review, observation and interviews with relevant parties. During the investigation, LPAs Brown and Gardner were not able to obtain sufficient evidence to support that staff did not meet the needs of residents in care. LPAs Brown and Gardner interviewed six (6) residents and six (6) of six (6) residents residents indicated that staffs at the facility are meeting their needs as they are providing care and supervision to them, checking on them multiple times in a day and they promptly assist them if needed. Interview with seven (7) of seven (7) staffs indicated that they are meeting the needs of the residents at the facility daily as they are checking on them every one (1) hour or every two (2) hours if they need assistance, to keep their incontinent residents clean and dry and to ensure the residents safety. Seven (7) of seven (7) staffs interviewed stated that they are provided monthly training to ensure that they are providing appropriate care and supervision to all their residents. During the facility visit on 12/05/2024, and 03/04/2025, LPA Brown observed staffs at the facility are checking on their residents and providing care and supervision. Third allegation: Staff illegally evicted resident. The investigation was conducted by LPAs Melody Brown and Ryan Gardner which consisted of records review and interviews with relevant parties. The third allegation indicates that staff illegally evicted resident. During the investigation, LPAs Brown and Gardner were not able to obtain sufficient evidence to corroborate the allegation. Interview with Staff #1 (S1) indicated that R1 was given 30 days Eviction Notice on 12/27/2023 as it has been determined that R1 has a need not previously identified that requires a higher level of care than what the facility can provide. During the facility visit on 12/05/2024, S1 provided LPA Brown a copy of 30-Day Notice and proof of delivery sent to R1 family/Responsible Person. Fourth allegation: Staff did not refund fees according to resident's Admission Agreement. The investigation was conducted by LPAs Melody Brown and Ryan Gardner which consisted of file review, observation and interviews with relevant parties. During the investigation, LPAs Brown and Gardner were not able to obtain sufficient evidence to support that staff did not refund fees ***Continuation in LIC9099C*** according to resident's Admission Agreement. Interview with Staff #1 (S1) indicated that R1's family/Responsible Person was refunded $1,200.00 which is 40% of the community fee as $500.00 of the Community Fee becomes non-refundable due to R1 completing the Pre-Admission Appraisal (Personal Service Assessment). Documents review indicated that community fee's $3,500.00 and LPA Brown noted that R1 has a completed Pre-Admission Appraisal (Personal Service Assessment) which makes the $500.00 non-refundable and 40% of the community fee less the $500.00 non-refundable is $1,200.00. Therefore, based on the evidence obtained during the Department staff, LPAs Brown and Gardner's investigation, there is insufficient evidence to prove that Resident #1 (R1) suffered a broken elbow and a torn rotator cuff during a behavior incident due to staff neglect (Allegation #1), staff did not meet the needs of residents in care (Allegation #2), staff illegally evicted resident (Allegation #3) and staff did not refund fees according to resident's Admission Agreement (Allegation #4) are UNSUBSTANTIATED at this time. Although the allegations of Resident #1 (R1) suffered a broken elbow and a torn rotator cuff during a behavior incident due to staff neglect (Allegation #1), staff did not meet the needs of residents in care (Allegation #2), staff illegally evicted resident (Allegation #3) and staff did not refund fees according to resident's Admission Agreement (Allegation #4) may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED at this time. An exit interview was conducted where this report (LIC9099), was discussed and provided to District Director of Clinical Services Sheryl Hendricks, RN, and ED Brittney Martinez, LVN.the state’s words, verbatim · CDSS document, Mar 19, 2025 · control 56-AS-20240223104649

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87568.1(a)(1) · Plan of correction due date: Mar 28, 2025

87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have...(1) To be accorded dignity in their personal relationships with staff, residents...This requirement is not met as evidenced by: Based on interview and records review, the Licensee did not comply with the section cited above by not ensuring that Staff #6 (S6) treat Resident #1 (R1) with dignity or respect which poses a potential health, safety and personal rights risk to resident in care.the state’s words, verbatim · CDSS document, Mar 19, 2025

Plan of correction: Licensee stated that S6's employment was terminated on 01/18/2024. Licensee stated to train all staff on CCR 87468.1(a)(1) and submit proof of all staff training log to LPA Brown by the Plan of Correction (POC) due date.

Mar 4, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not ensure resident is kept clean and dry at all times. Staff do not ensure resident receives colostomy care in a timely manner. Staff do not ensure residents room is free of malodors. Staff do not prevent other residents hitting resident in care. Staff do not ensure residents are spoken to in an appropriate manner.

On 03/04/2025 at 09:15 AM, Licensing Program Analyst (LPA) Melody Brown, visited the facility to deliver the investigative findings for the above allegations. LPA Brown identified herself and discussed the purpose of the visit with Executive Director (ED) Brittney Martinez. The investigation consisted of file review, interviews with residents and staffs as well as observation. First allegation: Staff do not ensure resident is kept clean and dry at all times.The investigation was conducted by LPA Melody Brown which consisted of observation and interviews with relevant parties. The first allegation indicates that Staff do not ensure resident is kept clean and dry at all times. During the investigation, LPA Brown was not able to obtain sufficient evidence to corroborate the allegation. LPA Brown interviewed Resident # 1 (R1) and R1 indicated that staffs at the facility are keeping R1 clean and dry at all times. Moreover, R1 reported that staffs are checking on R1 if R1 needed a change of diaper six (6) to eight (8) times in a day. ***Continuation in LIC9099C*** Unsubstantiated Interview with three (3) of three (3) residents indicated that staffs at the facility are ensuring that they are kept clean and dry at all times. Six (6) of six (6) staffs interviewed stated that they are checking on their residents at least every two (2) hours to make sure that they are kept clean and dry and every hour for other residents. Six (6) of six (6) staffs interviewed revealed that there's no incident at the facility that a staff did not ensure R1 was kept clean and dry at all times. During the facility visit on 12/05/2024 and 03/04/2025, LPA Brown observed staffs at the facility checking on their incontinent residents to ensure that they are kept clean and dry. Second allegation: Staff do not ensure resident receives colostomy care in a timely manner. The investigation was conducted by LPA Melody Brown which consisted of file review, observation and interviews with relevant parties. During the investigation, LPA Brown was not able to obtain sufficient evidence to support that staffs are not ensuring that resident received colostomy care in a timely manner. LPA Brown interviewed R1 and R1 indicated that staffs at the facility are ensuring that R1 receives colostomy care in a timely manner. In addition, R1 showed LPA Brown R1's colostomy supplies in R1's dresser top drawer during the facility visit on 12/05/2024. Interview with Six (6) of six (6) staffs indicated that they are ensuring that R1 receives colostomy care in a timely manner. During the facility visit on 12/05/2024, Staff # 1 (S1) and Staff #2 (S2) provided receipt of colostomy supplies that the facility purchased for R1 when R1's Home Health did not send the colostomy supplies for R1 to ensure R1 receives colostomy care timely. Third allegation: Staff do not ensure residents room is free of malodors. The investigation was conducted by LPA Melody Brown which consisted of observation and interviews with relevant parties. The third allegation indicates that Staff do not ensure residents room is free of malodors. During the investigation, LPA Brown was not able to obtain sufficient evidence to corroborate the allegation. LPA Brown interviewed R1 and R1 indicated that staffs at the facility are cleaning R1's room two (2) to three (3) times in a day. In addition, R1 reported that staffs at the facility are keeping R1's room clean and free of malodors. Interview with three (3) of three (3) residents indicated that staffs at the facility are ensuring that their room is free of malodors. Interview with seven (7) of seven (7) staffs stated that they are making sure that all their residents room are kept clean and free of malodors. Seven (7) of seven (7) staff interviewed indicated that there's no incident at the facility that they did not keep R1's room clean and free of malodors. During the facility visit on 12/05/2024 and 03/04/2025, LPA Brown observed R1's room clean and free of malodors. ***Continuation in LIC9099C*** Fourth Allegation: Staff do not prevent other residents hitting resident in care. The investigation was conducted by LPA Melody Brown which consisted of observation and interviews with relevant parties. During the investigation, LPA Brown was not able to obtain sufficient evidence to support that staffs do not prevent other residents hitting resident in care. LPA Brown interviewed R1 and R1 indicated that staffs at the facility are preventing other residents from hitting R1. Interview with three (3) of three (3) residents indicated that staffs at the facility are always supervising them to ensure that no resident will hit another resident. Six (6) of six (6) staffs interviewed stated that they are checking on their residents every two (2) hours, or every one (1) hour if needed to provide the needed care and supervision of their residents. Seven (7) of seven (7) staffs interviewed reported that there's no incident at the facility that a staff did not prevent a resident hitting other residents. Seven (7) of seven (7) staff interviewed revealed that there's no incident that a staff did not prevent other residents hit R1. During the facility visit on 12/05/2024 and 03/04/2025 LPA Brown observed staffs at the facility providing care and supervision to all their residents. Also, LPA Brown noted that staffs are checking on their residents to determine if a resident requires assistance and to ensure that a resident will not hit another resident. Fifth Allegation: Staff do not ensure residents are spoken to in an appropriate manner. The investigation was conducted by LPA Melody Brown which consisted of observation and interviews with relevant parties. The fifth allegation indicates that staff do not ensure residents are spoken to in an appropriate manner. During the investigation, LPA Brown was not able to obtain sufficient evidence to corroborate the allegation. LPA Brown interviewed R1 and R1 indicated that staffs at the facility are communicating with R1 with respect, that staffs at the facility never shouted at R1 and there's no staff that spoke to R1 inappropriately. Interview with three (3) of three (3) residents indicated that staffs at the facility are kind and always ready to help, and that there's no incident that a staff spoke to them inappropriately. Seven (7) of seven (7) staffs interviewed reported that they are respecting all their residents at the facility and there's no incident that a staff spoke to a resident or to R1 inappropriately. During the facility visit on 12/05/2024 and 03/04/2025, LPA Brown observed staffs at the facility communicating with their residents with respect and no staff are speaking to a resident inappropriately. ***Continuation in LIC9099C*** Therefore, based on the evidence obtained during the LPA Brown's investigation, there is insufficient evidence to prove that staff do not ensure resident is kept clean and dry at all times (Allegation #1), staff do not ensure resident receives colostomy care in a timely manner (Allegation #2), staff do not ensure residents room is free of malodors (Allegation #3), Staff do not prevent other residents hitting resident in care (Allegation #4), staff do not ensure residents are spoken to in an appropriate manner (Allegation #5) are UNSUBSTANTIATED at this time. Although the allegation of staff do not ensure resident is kept clean and dry at all times (Allegation #1), staff do not ensure resident receives colostomy care in a timely manner (Allegation #2), staff do not ensure residents room is free of malodors (Allegation #3), Staff do not prevent other residents hitting resident in care (Allegation #4), staff do not ensure residents are spoken to in an appropriate manner (Allegation #5) may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED at this time. An exit interview was conducted where this report (LIC9099), was discussed and provided to ED Brittney Martinez.the state’s words, verbatim · CDSS document, Mar 4, 2025 · control 56-AS-20241204120604
20242 state visits · 2 documents
Aug 26, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On 08/26/2024 at 09:24 AM, Licensing Program Analysts (LPAs) Renese Howell-Small, Raquel Hernandez and Melody Brown made an unannounced visit to the facility. The purpose of the visit was to conduct a required comprehensive annual inspection. LPAs Howell-Small, Hernandez and Brown met with a staff and was granted entry to the facility. Executive Director (ED) Brittney Martinez was informed of the visit and met with LPAs Howell-Small, Hernandez and Brown. At the time of the visit there were twelve(12) staff present, and thirty-six (36) residents present. The facility is a fourty-five (45) bedroom, fourty-five bathrooms (45) bathrooms with a kitchen/dining area, living room/activity room. The facility is a Residential Care Facility for the Elderly (RCFE). The facility is licensed for a capacity of sixty (60) non-ambulatory residents and with approved hospice waiver for twelve (12) and the current census is thirty-six (36) residents. LPAs Howell-Small, Hernandez and Brown were accompanied by ED Martinez to conduct a general overall inspection, which included, but was not limited to, the following: Physical Plant: The facility is operating in the capacity approved by Community Care Licensing Division (CCLD). There are no obstructions to indoor and outdoor passageways. The facility is maintained at a comfortable temperature of 71 degrees Fahrenheit. LPAs Howell-Small, Hernandez and Brown inspected resident bedrooms; they are equipped with required furniture such as: mattresses, night stands, storage space, and sufficient lighting; bathrooms were clean, and appliances were operating appropriately. LPAs Howell-Small, Hernandez and Brown observed sufficient furniture and lighting throughout the facility. The facility is equipped with operating combined smoke detectors and carbon monoxide alarms. Fire extinguishers were also observed at the facility. Posters such as personal rights, the CCLD complaint poster, ombudsman poster, labor laws, and the disaster plan were posted in a common area. ***Continuation in LIC809C *** LPA's Howell-Small, Hernandez and Brown tested the pull cord on 08/26/24 at 11:23AM in Resident's room#5 and waited for ten minutes. LPA's observed that the pull cord is in disrepair. Deficiency will be issued. Cleaning supplies, toxins, sharps, and other dangerous items were kept inaccessible to residents in care. There was a designated storage space for resident/staff files. There is a Medicine Room with the resident’s medications locked. LPAs Howell-Small, Hernandez and Brown observed complete first aid kit but no first aid book maintained at the facility. A deficiency will be issued. Food Service: More than seven (7) days’ supply of Non-perishable foods and more than three (3) days’ supply of perishable food supply were observed and sufficient for the number of residents in care. All kitchen staff have their updated ServSafe Certification and Food Handlers’ card. Care & Supervision: The facility has an Executive Director present in the facility with appropriate and enough hours to effectively manage the facility. The facility has sufficient number of staff to provide care and supervision to the residents in care. Record Review: LPA's Howell-Small, Hernandez and Brown reviewed five (5) resident files for admission agreements, updated physician reports, pre-placement appraisals and needs and services plans. LPA's Howell-Small, Hernandez and Brown observed resident files reviewed were complete. LPA's Howell-Small, Hernandez and Brown reviewed five (5) staff files for First Aid/CPR certification, criminal record clearance, trainings, and health screenings with tuberculosis (TB) test results. LPA's Howell-Small, Hernandez, Brown observed that files reviewed were complete. However, during medications audit, LPA's Howell-Small, Hernandez and Brown observed Resident #8 (R8) three (3) medications were not given according to R8 physician's directions, as evidenced of the 3 medications were observed to be missing in the medication room. Also, two (2) of Resident#9 (R9) medications were observed to be missing in the medication room. A deficiency will be issued. Based on the observations made during today’s visit, deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC809), LIC809D forms, and Appeal Rights were discussed and provided to Executive Director Brittney Martinez.the state’s words, verbatim · CDSS document, Aug 26, 2024

The state marks this report as 7 pages; the online copy we transcribed has 4. You can request the full file from the county licensing office.

Feb 27, 2024Facility evaluation reportReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Ryan Gardner made an unannounced visit to conduct a Health and Safety check of the residents in care. LPA met with Administrator Brittney Martinez and explained the reason for the visit. The Health and Safety check included overall observation of the facility inside and outside, including food supply, medications, physical plant, and the residents in care. LPA did not observe any safety hazards. Based on the observations made during today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted where this report (LIC 809) was discussed, and a copy was provided to Administrator Brittney Martinez at the conclusion of the visit.the state’s words, verbatim · CDSS document, Feb 27, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Who holds the licence

Emeritus Corporation, licensed since 2014, operates 4 licensed homes in California. Running more than one home is common and is neither good nor bad on its own.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

Find a detail about life at this home.

Rooms & the spaces they will use

  • Private rooms

    Reported on seniorly.com · source dated August 24, 2026.

  • Outdoor spaceGarden · Walking paths

    Reported on seniorly.com · source dated August 24, 2026.

  • Wifi

    Reported on aplaceformom.com · seen September 9, 2026.

  • Shared / companion rooms

    Reported on seniorly.com · source dated August 24, 2026.

  • Common areasBistro · Sports / cocktail lounge · Grill · Dining room · Arts room · Game room · and 1 more

    Bistro · Sports / cocktail lounge · Grill · Dining room · Arts room · Game room · Cognitive learning center — reported on seniorly.com · source dated August 24, 2026.

  • Private bathroom

    Reported on aplaceformom.com · seen September 9, 2026.

  • LaundryDone by staff

    Reported on seniorly.com · source dated August 24, 2026.

  • Room typesSTUDIO

    Reported on caring.com · seen September 9, 2026.

  • Visitor parking

    Reported on seniorly.com · source dated August 24, 2026.

  • Rooms come furnished

    Reported on seniorly.com · source dated August 24, 2026.

  • AmenitiesConcierge · Move-in coordination · Special Dining Programs · Garden View · Game Room · Arts and Crafts Center · and 5 more

    Concierge · Move-in coordination — reported on seniorly.com · source dated August 24, 2026.

    Special Dining Programs · Garden View · Game Room · Arts and Crafts Center · Movie or Theater Room · Piano or Organ · Woodworking Shop · Beautician — reported on aplaceformom.com · seen September 9, 2026.

    Hot Tub Spa — reported on caring.com · seen September 9, 2026.

  • Roll-in / accessible shower

    Reported on aplaceformom.com · seen September 9, 2026.

Meals, preferences & familiar food

  • Dining styleRestaurant style

    Reported on seniorly.com · source dated August 24, 2026.

  • Special diets supportedLow / No Sodium

    Reported on seniorly.com · source dated August 24, 2026.

  • Meals are cooked in the home's own kitchen

    Reported on caring.com · seen September 9, 2026.

  • Vegetarian or vegan optionsVegetarian

    Reported on seniorly.com · source dated August 24, 2026.

  • All-day or flexible dining

    Reported on seniorly.com · source dated August 24, 2026.

  • Food allergy management

    Reported on seniorly.com · source dated August 24, 2026.

  • Family may eat with the resident

    Reported on aplaceformom.com · seen September 9, 2026.

  • Meals provided

    Reported on seniorly.com · source dated August 24, 2026.

Activities & the rhythm of a day

  • Activity types offeredVolunteer program · Music programs · Choir / singing club · Bible study group · Current events club · Happy hour · and 12 more

    Volunteer program · Music programs · Choir / singing club · Bible study group · Current events club · Happy hour · Cooking classes · Live dance or theater performances · Holiday parties · Dances · Art classes · Trivia games · Live well programs · Has birthday parties · Has cooking club · Walking club · Has garden club · Movie nights — reported on seniorly.com · source dated August 24, 2026.

  • Trips outside the home

    Reported on seniorly.com · source dated August 24, 2026.

  • Resident-run activities

    Reported on seniorly.com · source dated August 24, 2026.

  • Religious services at the home

    Reported on seniorly.com · source dated August 24, 2026.

  • Intergenerational programs

    Reported on aplaceformom.com · seen September 9, 2026.

Faith, culture & language

  • Religious observance supportedProtestant services · Bible Study Group

    Protestant services — reported on seniorly.com · source dated August 24, 2026.

    Bible Study Group — reported on aplaceformom.com · seen September 9, 2026.

  • Languages spoken by caregiversEnglish · Spanish

    English — reported on seniorly.com · source dated August 24, 2026.

    Spanish — reported on aplaceformom.com · seen September 9, 2026.

Pets, routines & independence

  • Residents may bring a pet

    Reported on caring.com · seen September 9, 2026.

  • Pet types allowedCats · Dogs

    Reported on aplaceformom.com · seen September 9, 2026.

  • Pet weight limit

    Reported on aplaceformom.com · seen September 9, 2026.

Visiting & staying involved

  • Transport for shopping and errands

    Reported on aplaceformom.com · seen September 9, 2026.

  • Public transit access claimed

    Reported on aplaceformom.com · seen September 9, 2026.

  • Transportation costs extraReported no

    Reported on aplaceformom.com · seen September 9, 2026.

  • Transport for group outings

    Reported on caring.com · seen September 9, 2026.

  • Transportation

    Reported on seniorly.com · source dated August 24, 2026.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

Other homes nearby

The nearest licensed homes in Riverside County, closest first. Every listed home appears on the same terms.

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