Illustration — no photo of this home on file yet

Blissful Grannies Home

Small home·Licensed for 6·Oxnard, California

Licensed since 2022Licence #565850237
  • Care approvals on fileWheelchair · Hospice · BedriddenState licensing record · September 27, 2026
  • Estimated starting rate$4,850 a monthCovelight estimate · likely $4,000–$6,000
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit5 of 6 beds occupiedJanuary 31, 2024 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitFebruary 27, 2026CDSS inspection record

Blissful Grannies Home is a small care home in Oxnard — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2022. Dementia care is not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Blissful Grannies Home

Is Blissful Grannies Home licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is Blissful Grannies Home licensed for?

6 residents — a small home, per CDSS records as of September 27, 2026.

Has Blissful Grannies Home been cited?

0 Type A and 0 Type B citations since 2022, per CDSS records as of September 27, 2026. Those records count 10 state visits over the same years.

Is Blissful Grannies Home still open?

This license was on the CDSS roster as of September 28, 2026.

What does Blissful Grannies Home cost?

$4,850 a month to start is a Covelight estimate, likely $4,000–$6,000. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 10 small homes and similar homes within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 17 other homes of a similar licensed size across Ventura County that publish a starting rate, the middle half runs $3,500 to $6,202 a month, and the middle figure is $5,000 (n = 17 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Blissful Grannies Home take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Busch, Helen Rose; Udden, Johnna, per CDSS records as of September 27, 2026.

Is there a hospital nearby?

St Johns Regional Medical Center is 3.9 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Blissful Grannies Home keep a resident on hospice?

Hospice care is approved on this license, covering up to 6 residents, per CDSS records as of September 27, 2026.

Blissful Grannies Home license and inspection record

  • Name on the license: “BLISSFUL GRANNIES HOME”, per the CDSS roster as of May 25, 2025.
  • License #565850237. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 27, 2026.
  • Licensed to Busch, Helen Rose; Udden, Johnna, per CDSS records as of September 27, 2026.
  • First licensed in 2022, per CDSS records as of September 27, 2026.
  • 10 state inspection visits since 2022, per CDSS records as of September 27, 2026.
  • 0 Type A and 0 Type B citations on file since 2022, per CDSS records as of September 27, 2026. The same records count 10 state visits in that period.
  • 2 complaints and 0 substantiated allegations on file since 2022, per CDSS records as of September 27, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is February 27, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved · covers up to 6 residents
  • BedriddenApproved · covers up to 2 residents

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. 6 NON-AMBULATORY, OF WHICH 2 MAY BE BEDRIDDEN. BDRM #2 AND BDRM #4 FOR BEDRIDDEN RESIDENTS. HOSPICE WAIVER FOR 6 RESIDENTS.

935 - ELDERLY

CDSS record, verbatim · September 27, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 6 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

Covelight estimate

$4,850a month to start

Likely $4,000–$6,000

From 10 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$4,850a month

Likely $4,000–$6,150

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$4,850likely $4,000–$6,000

    Covelight’s estimate starts from the rates 10 small homes and similar homes within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,000–$6,150
$4,850
First monthWith a one-time move-in fee · likely $4,650–$9,250
$6,850
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 10 small homes and similar homes within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

10 homes like this within 10 miles publish starting rates mostly between $3,250–$5,850.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 10 nearby homes behind this estimate

Where it is

  • 3704 Monte Carlo Drive, Oxnard, CA 93035Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2022, the state has filed 10 documents for this home, and its records count 10 visits since 2022. The most recent is a facility evaluation report, dated February 27, 2026.

On file since
2022
State visits
10
Most recent visit
February 27, 2026
Occupied · January 31, 2024 visit
5 of 6 bedsa count on that day, not an opening

We hold 2 complaint reports the state published for this home, dated March 20, 2023 to January 31, 2024. 2 of the 2 carry the state's recorded outcome word: “Unsubstantiated” (2). 2 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 2 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints2typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2022.

Year by year
YearVisitsDocumentsSubstantiated20261102025110202423020233302022220

The last 36 months — 5 of 10 documents

20261 state visit · 1 document
Feb 27, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Esther Cortez arrived at the facility unannounced to conduct a required annual inspection. LPA met with administrator Johnna Udden and explained the reason for the visit. The LPA and Administrator conducted a physical plant tour inside and outside to ensure there were not health and safety hazards and the facility is in compliance with Title 22 Regulations. The smoke detectors and carbon monoxide were tested and functioned properly. The fire extinguisher appeared fully charged and was recently purchased in January 08, 2026. Common Areas: Common seating area and dining room furniture were observed to be in good condition. Kitchen: Knives are stored in a locked cabinet drawer. Cleaning supplies were stored in a locked cabinet under the sink. Appliances were in operable condition. The facility has enough supply of perishable and non-perishable food. Bedrooms: There are four bedrooms for residents. Two are two shared rooms and two are private. All bedrooms were appropriately furnished, had sufficient lighting and clean linens. Bathrooms: There is one bathroom in the hallway and one bathroom for private use in the shared main bedroom. Bathrooms were clean, shower area was in clean condition with grab bars and a non-skid mat available. Paper towels and soap were available for hand washing. The hot water temperature was tested in the private bathrooms and measured 107.4*F. Report will continue on LIC809-C, 2nd page. Outdoor Space: Backyard has a covered outdoor area equipped with furniture in good repair for residents’ use. There were no bodies of water noted. Side gate is unlocked and self-latching. Records: Record review was initiated at 11:40 a.m. Facility records are stored in the locked cabinet inside a locked office in the gara. The LPA observed documentation of Infection Control, Disaster prevention, Insurance Liability and last Disaster drill (conducted on 02/02/2026). The LPA reviewed records for five (5) out of five (5) residents, and six (6) out of six (6) staff including the administrator. All documents reviewed were complete. Medication: A Medications review for two (2) residents was conducted.; medications are centrally stored and locked in a cabinet in the dining room; medications are labeled and checked for expiration dates. Medications are properly documented on the centrally stored medications and destruction record. Interviews: LPA conducted interviews with two (2) residents and two (2) staff; no concerns noted. No citations were issued. Exit interview was conducted and report was issued to the administrator.the state’s words, verbatim · CDSS document, Feb 27, 2026

The state marks this report as 5 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.

20251 state visit · 1 document
Mar 11, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Esther Cortez arrived at the facility unannounced to conduct a required annual inspection. LPA met with administrator Johnna Udden and explained the reason for the visit. Records: Record review was initiated at 8:30 a.m. Facility records are stored in the locked cabinet inside a locked office. The LPA observed documentation of Infection Control, Disaster prevention, Insurance Liability and last Disaster drill (conducted on 02/08/2025). The LPA reviewed records for five (5) out of six (6) residents, three staff and two administrators. All documents reviewed were complete. Medication: Medications review for three (3) residents began at 09:30 a.m.; medications are centrally stored and locked in a cabinet in the dining room; medications are labeled and checked for expiration dates. Medications are properly documented on the centrally stored medications and destruction record. At 09:55 a.m. the LPA and Administrator conducted a physical plant tour inside and outside to ensure there were not health and safety hazards and the facility is in compliance with Title 22 Regulations. The smoke detectors and carbon monoxide were tested and functioned properly. The fire extinguisher appeared fully charged and was recently purchased in February 21, 2025. Common Areas: Common seating area and dining room furniture were observed to be in good condition. Kitchen: Knives are stored in a locked cabinet drawer. Cleaning supplies were stored in a locked cabinet under the sink. Appliances were in operable condition. The facility has enough supply of perishable and non-perishable food. Report will continue on LIC809-C, 2nd page. Bedrooms: There are four bedrooms for residents. Two are shared rooms and two are private. All bedrooms were appropriately furnished, had sufficient lighting and clean linens. Bathrooms: There is one bathroom in the hallway and one bathroom for private use in the shared main bedroom. Bathrooms were clean, shower area was in clean condition with grab bars and a non-skid mat available. Paper towels and soap were available for hand washing. The hot water temperature was tested in the bathrooms and ranged between 110.3*F - 113.5*F. Outdoor Space: Backyard has a covered outdoor area equipped with furniture in good repair for residents’ use. There were no bodies of water noted. Side gate is unlocked and self-latching. Interviews: LPA conducted interviews with three (3) residents and two (2) staff; no concerns noted. No citations were issued. Exit interview was conducted and report was issued to the administrator.the state’s words, verbatim · CDSS document, Mar 11, 2025
20242 state visits · 3 documents
Mar 8, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Teresa Camara arrived at the facility unannounced to conduct a required annual inspection. LPA met with administrator Johnna Udden and explained the reason for the visit. LPA conducted a physical plant tour inside and outside to ensure there were not health and safety hazards and the facility is in compliance with Title 22 Regulations. The carbon monoxide and smoke detectors were tested and functioned properly. The fire extinguisher appeared fully charged and was recently purchased in March 2024. The hot water temperature was tested in the bathrooms and ranged between 108.5*F - 111.9*F. Infection Control: Upon entry, the facility has a sign in book and sanitizing gel. Infection Control signage was observed. The facility has a sufficient supply of Personal Protective Equipment (PPE) and can obtain more if needed. The facility’s cleaning protocol is sufficient. The facility’s policies and procedures as it pertains to infection control are adequate. Common Areas: Common seating area and dining room furniture were observed to be in good condition. Kitchen: Knives are stored in a locked cabinet drawer. Cleaning supplies were stored in a locked cabinet under the sink. Appliances were in operable condition. The facility has enough supply of perishable and non-perishable food. Bedrooms: There are four bedrooms for residents. Two are shared rooms and two are private. All bedrooms were appropriately furnished, had sufficient lighting and clean linens. (continued on LIC809C) (continued from 809) Bathrooms: There is one bathroom in the hallway and one bathroom for private use in the shared main bedroom. Bathrooms were clean, shower area was in clean condition with grab bars and a non-skid mat available. Paper towels and soap were available for hand washing. Outdoor Space: Backyard has a covered outdoor area equipped with furniture in good repair for residents’ use. There were no bodies of water noted. Side gate is unlocked and self-latching. Medication: LPA reviewed medications, including PRN medications, which appeared to be given as prescribed. Interviews: LPA conducted interviews with two staff; no concerns noted. LPA was unable to interview residents due to their medical conditions. Records: LPA reviewed records for five residents, three staff and two administrators. All documents reviewed were complete. No citations were issued. Exit interview was conducted and report was issued to the administrator.the state’s words, verbatim · CDSS document, Mar 8, 2024
Jan 31, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff hit resident

Licensing Program Analysts (LPA) Esther Cortez conducted an unannounced subsequent complaint visit for the above allegation. The LPA arrived at 11:00 a.m., met with staff and informed them for the reason of the visit. Administrators Johnna Udden and Helen Busch arrived shortly. On 06/02/2022, between 10:26 a.m. and 10:32 a.m., LPA Peraldi along with the Administrator, conducted a physical plant tour. At 10:01 a.m., the LPA conducted an interview with the Administrator and staff. Between 11:33 a.m. and 11:40 a.m., the LPA interviewed residents. The LPA also reviewed records at 10:35 a.m. and obtained copies of pertinent documents. During today’s visit, LPA Cortez along with Care Giver Rebeche toured the facility at 11:12 a.m., interviewed staff, residents, Resident #1 (R1) family member, and hospice social director between 1:05 p.m. and 3:20 p.m., and collected pertinent documents. Report will continue on LIC9099-C. Unsubstantiated It was alleged that Staff hit resident. It was further reported that staff slap Resident #1 (R1) and covered R1’s mouth. Information gathered revealed that there has not been any residents report of being hit by any staff. Staff interviews revealed that the residents have never voiced any concerns about staff hitting them, and if they did, they would report it. Staff interviews revealed there was an incident where R1 was being showered by their Home Health bath aid, and two staff (S1,S2) heard R1 screaming and went to assist. S1 started to pat R1 on their back to calm R1 down and denies slapping R1. R1 started to spit. S1 stated they placed their hands close to R1’s face to cover themselves from the spit and denied covering R1’s mouth. S2 revealed they were present during the incident and denied observing S1 slap or cover R1’s mouth. Administrator further stated they had a meeting with the hospice agency, and R1’s family members regarding the incident. Interview with Hospice Social director revealed that the incident had been discussed during a meeting, the facility denied any claims of abuse and no other issues regarding staff were on file. On 6/02/22 LPA Peraldi interviewed R1, who stated the facility was okay and that staff was okay. LPA Peraldi also interviewed a separate resident who stated staff are fine. On 1/31/24 LPA Cortez interviewed two (2) residents who denied ever observing staff hit residents and stated they have no concerns and feel safe at the facility. In addition, the Interview, LPA Cortez conducted with R1’s family revealed that they are very happy with the care the facility provided to R1. R1’s family also revealed that R1 was visited by family weekly and they did not have any concerns, and stated staff did not hit R1. Furthermore, R1’s family stated that they had a concern with R1’s bather and after they were replaced, they never had a problem. Based on information gathered during the course of the investigation, there is insufficient evidence to support the allegation, “Staff hit resident”. Therefore, the allegation is deemed Unsubstantiated at this time. Exit interview conducted. A copy of the report was issued.the state’s words, verbatim · CDSS document, Jan 31, 2024 · control 29-AS-20220531120218
Jan 31, 2024Facility evaluation reportReport on file

Type of visit: Case Management - Deficiencies

Analyst (LPA) Esther Cortez conducted a case management - deficiencies visit inspection due to a deficiency observed during the investigation of complaint control #29-AS-20220531120218 The LPA met with Administrator Johnna Udden and explained the reason for report. During the complaint investigation, the following deficiencies were observed: During today's visit, LPA observed Lysol wipes in Rm3, the kitchen counter, and in the unlocked laundry room accessible to residents in care. At 11:18 a.m. the LPA observed an unlocked shed in the back yard with a bed, grooming/hygiene items, clothing, a purse, a box of Amoxicillin 500mg capsules, a box of AZO urinary pain relief maximum strength tablets, and small cans of paint accessible to residents in care. At 1:36 p.m., the LPA observed, grooming/hygiene items, vapor rub, Lysol wipes, a bottle of 10% povidone-iodone solution, wound cleanser, and a tube of Phytoplex protectant Z-guard paste in room 3. Resident in room 3 cannot manage their own medication and is at risk if allowed direct access to personal grooming and hygiene items per their LIC602. Facility serves residents with Dementia. Citations Issued. See LIC 809-D. Appeal Rights discussed and copy of report issued.the state’s words, verbatim · CDSS document, Jan 31, 2024

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87705(f)(2) · Plan of correction due date: Feb 1, 2024

87705 (f)(2) Care of Persons with Dementia. The Following shall be stored inaccessible…:over the counter medication,…toxic substances such as certain plants, gardening supplies, cleaning supplies and disinfectants. This requirement was not met as evidenced by: Based on LPA's observations, the licensee did not comply with the section cited above as over the counter medications, and toxic substances were observed at the facility accessible to residents which posed an immediate health risk to residents in care.the state’s words, verbatim · CDSS document, Jan 31, 2024

Plan of correction: POC has been cleared. Administrator locked the shed and removed all items from room 3 and disinfectant wipes and stored all items inacceble to residents in care during the visit..

From the deficiency page — Deficiency type: Type B · Section cited: CCR87307(a)(B) · Plan of correction due date: Feb 5, 2024

87307(a)(B) Personal Accommodations and Services Living accommodations... shall ... provide...privacy for the residents, staff...(B) No room commonly used for other purposes shall be used as a sleeping room...This requirement is not met as evidenced by: Based on observation, the licensee failed to ensure that common areas were used appropriately, LPA observed a bed, and personal items in the she which poses a potential health and safety risk to residents in care.the state’s words, verbatim · CDSS document, Jan 31, 2024

Plan of correction: The Administrator has agreed to do the following: Submit proof the shed has been cleaned out and only use for storage. Submit by 2/05/2024.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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