Illustration — no photo of this home on file yet

Atria Tamalpais Creek

Large community·Licensed for 180·Novato, California

Licensed since 1996Licence #216800331
  • Care approvals on fileDementia · Hospice · BedriddenState licensing record · September 13, 2026
  • Starting rate$4,095 a monthListed by the home on Seniorly · September 9, 2026
  • Home sizeLicensed for 180Large care community · a licensed care home (RCFE)
  • Room at the last state visit101 of 180 beds occupiedJuly 9, 2026 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitJuly 9, 2026CDSS inspection record

Atria Tamalpais Creek is a large care community in Novato — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 180 residents since 1996. Wheelchair and non-ambulatory care is not on file.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Atria Tamalpais Creek

Is Atria Tamalpais Creek licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Atria Tamalpais Creek licensed for?

180 residents — a large community, per CDSS records as of September 13, 2026.

Has Atria Tamalpais Creek been cited?

0 Type A and 0 Type B citations since 1996, per CDSS records as of September 13, 2026. Those records count 22 state visits over the same years.

Is Atria Tamalpais Creek still open?

This license was on the CDSS roster as of September 28, 2026.

What does Atria Tamalpais Creek cost?

$4,095 a month to start — listed by the home on Seniorly · September 9, 2026.

The home lists this starting rate on Seniorly, seen September 9, 2026.

Among 9 other homes of a similar licensed size across Marin County that publish a starting rate, the middle half runs $5,713 to $7,403 a month, and the middle figure is $6,992 (n = 9 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Atria Tamalpais Creek take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Wg Tamalpais Creek Sh LP; Atria Management Co LLC, per CDSS records as of September 13, 2026. See the homes licensed to Atria Management Co LLC — at least 22 on the state roster.

Is there a hospital nearby?

Novato Community Hospital is 1.2 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Atria Tamalpais Creek keep a resident on hospice?

Hospice care is approved on this license, per CDSS records as of September 13, 2026.

Atria Tamalpais Creek license and inspection record

  • Name on the license: “ATRIA TAMALPAIS CREEK”, per the CDSS roster as of May 25, 2025.
  • License #216800331. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 180 residents — a large community, per CDSS records as of September 13, 2026.
  • Licensed to Wg Tamalpais Creek Sh LP; Atria Management Co LLC, per CDSS records as of September 13, 2026.
  • First licensed in 1996, per CDSS records as of September 13, 2026.
  • 22 state inspection visits since 1996, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file since 1996, per CDSS records as of September 13, 2026. The same records count 22 state visits in that period.
  • 3 complaints and 0 substantiated allegations on file since 1996, per CDSS records as of September 13, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is July 9, 2026, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryNot on file · ask the home
  • Dementia / memory careApproved by the state
  • Hospice careApproved by the state
  • BedriddenApproved · covers up to 5 residents

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
180 NON-AMBULATORYOF WHICH 5 MAY BE BEDRIDDEN; HOSPICE WAIVER APPROVED FOR 20.

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 13, 2026

As needs change

  • Two-person transfers or a lift

    Mechanical lift (Hoyer / sit-to-stand) available — reported no

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

    caring.com · 2026-09-09

  • Medicines

    Level of medication service: reminders only

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

    caring.com · 2026-09-09

  • Staying through hospice

    Hospice waiver on file — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 13, 2026

1 more question to ask the home
  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

Care & day-to-day support

These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.

  • Assisted living

    Reported on aplaceformom.com · seen September 9, 2026.

  • Help with bathing or showering

    Reported on seniorly.com · source dated August 24, 2026.

  • Assistance with transfers

    Reported on seniorly.com · source dated August 24, 2026.

  • Level of medication serviceReminders only

    Reported on caring.com · seen September 9, 2026.

  • Therapies availablePhysical therapy

    Reported on seniorly.com · source dated August 24, 2026.

  • Diabetic / carbohydrate-controlled diet

    Reported on seniorly.com · source dated August 24, 2026.

  • Incontinence care

    Reported on seniorly.com · source dated August 24, 2026.

  • Low-sodium or cardiac diet available

    Reported on caring.com · seen September 9, 2026.

  • Independent living

    Reported on aplaceformom.com · seen September 9, 2026.

  • Help with dressing and grooming

    Reported on seniorly.com · source dated August 24, 2026.

  • Mechanical lift (Hoyer / sit-to-stand) availableReported no

    Reported on caring.com · seen September 9, 2026.

  • Medication management

    Reported on seniorly.com · source dated August 24, 2026.

Nights & staffing

  • 24-hour supervision claimed

    Reported on seniorly.com · source dated August 24, 2026.

  • Staff background checksEvery licensed home in California must do this.

    Reported on caring.com · seen September 9, 2026.

  • CPR / first aid certified staff

    Reported on caring.com · seen September 9, 2026.

  • Emergency call system

    Reported on seniorly.com · source dated August 24, 2026.

  • Male caregivers on staff

    Reported on caring.com · seen September 9, 2026.

  • Licensed or certified staff

    Reported on caring.com · seen September 9, 2026.

  • Continuing education cadenceOngoing unspecified

    Reported on caring.com · seen September 9, 2026.

  • Safety and wellness checks

    Reported on caring.com · seen September 9, 2026.

  • Abuse recognition and reporting training

    Reported on caring.com · seen September 9, 2026.

What it costs here

This home’s starting rate

$4,095a month to start

Listed by the home on Seniorly · September 9, 2026 · See listing

Likely monthly total

$4,095a month

Likely $4,095–$4,695

With a studio and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · where the price comes from
Room
Daily care
Sharing the room
  • Starting monthly rate$4,095this home

    The home lists this starting rate on Seniorly, seen September 9, 2026.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,095–$4,695
$4,095
First monthWith a one-time move-in fee · likely $4,095–$8,200
$6,095

Costs & moving in

  • Term of the admission agreementMonth to month

    Reported on caring.com · seen September 9, 2026.

How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWhere this price comes from

The home lists this starting rate on Seniorly, seen September 9, 2026.

13 homes like this within 15 miles publish starting rates mostly between $4,900–$7,650.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 13 nearby homes behind this estimate

Where it is

  • 853 Tamalpais Ave, Novato, CA 94947Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 23 documents for this home, and its records count 22 visits since 1996. The most recent — a complaint investigation report on July 9, 2026 — closed with the state’s outcome word: “Unfounded.”

On file since
2021
State visits
22
Most recent visit
July 9, 2026
Occupied at that visit
101 of 180 bedsa count on that day, not an opening

We hold 5 complaint reports the state published for this home, dated July 21, 2021 to July 9, 2026. 5 of the 5 carry the state's recorded outcome word: “Unfounded” (2), “Unsubstantiated” (3). 5 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 5 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 1
  • Substantiated allegations0typical 2
  • Total complaints3typical 6

“Typical” is the statewide median across the 1,354 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 1996.

Year by year
YearVisitsDocumentsSubstantiated202645020254502024550202346020221102021110

The last 36 months — 15 of 23 documents

20264 state visits · 5 documents
Jul 9, 2026Complaint investigation reportUnfounded

Allegation investigated: Licensee does not ensure license number is displayed on public website

On 07/09/2026, Licensing Program Analyst (LPA) Loera conducted an unannounced visit for the purpose of initiating and delivering complaint findings. LPA arrived and met with Maintence Director, Corey Mundy. During the course of the investigation, LPA reviewed records, conducted interviews, and made observations. Compliant alleges licensee does not ensure license number is displayed on public website. LPA’s review shows that the facilities license number is displayed on the front page of the facilities website. Therefore facility is in compliance with Title 22 Regulations. Based on observations made, this allegation is Unfounded. An allegation that is Unfounded, means that the allegation was false, could not have happened and/or is without a reasonable basis. Unfoundedthe state’s words, verbatim · CDSS document, Jul 9, 2026 · control 21-AS-20260703144857
Jul 9, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not provide resident with proper notification prior to rate increase

On 07/09/2026, Licensing Program Analyst (LPA) Loera conducted an unannounced visit for the purpose of initiating and delivering complaint findings. LPA arrived and met with Maintence Director, Corey Mundy. During the course of the investigation, LPA reviewed records, conducted interviews, and made observations. Compliant alleges staff did not provide resident with proper notification prior to rate increase. Complaint stated that resident (R1) moved into the facility in December 2025 and the facility recently increased R1s rent after six months without providing the required 90 day written notice. Complainant states neither did they or R1 receive the rate increase notice. LPAs review of record review shows the facility mailed out a rate increase notice addressed to R1s responsible party on 03/23/2026, indicating the rate increase will be effective 07/01/2026. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 9, 2026 · control 21-AS-20260703144857
May 19, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

05/19/2026, Licensing Program Analyst (LPA) Loera conducted an unannounced Annual Required – 1 yr. inspection visit for this facility and met with Executive Director, Corrine Tanchoco. There are currently 103 residents in care. Out of 103 residents, 86 residents are in Assisted Living and 17 are in Memory Care. Facility has an approved fire clearance for 180 non-ambulatory of which 5 may be bedridden. Facility has a hospice waiver approved for 20. LPA and Executive Director toured the building and grounds. The facility was found to be at a comfortable temperature. Facility has multiple activity rooms, a salon, media room, and a gym. LPA observed a list of dietary restrictions for residents in the kitchen that is updated monthly and/or when a new resident moves in. Emergency food supplies were found to be sufficient. Activities for residents are posted monthly with sign up sheets for residents who wish to participate. Water temperature in sinks accessible to residents in care were measured in both Assisted Living and Memory Care and were found to be within range of 105 to 120 degrees F. LPA observed evacuation chairs at each stairwell. Fire extinguishers were last inspected 01/2026. Facility has fire alarms that are hard wired to the fire department and were last inspected on 05/06/2026. Facility conducts monthly fire drills with the last one being conducted 4/18/2026. Chemicals and toxins were found to be secured in a locked room. Medications were found to be centrally stored. LPA conducted spot medication count and found all prescription medication to be properly recorded on the Centrally Stored Medication Log. continued on LIC809D LPA conducted a review of 8 resident records, 4 in Assisted Living and 4 in Memory Care. All records had the required documentation. LPA conducted review of 8 staff records/training. Upon a review of staff records, LPA found all staff to have required annual and initial training as well as current 1st Aid & CPR certification on file. No deficiencies cited during today's inspection. Updated copies of the following documents were requested and are to be submitted to CCL by 06/19/2026: LIC500- Personnel Report LIC308- Designation of Responsibility Updated Certification of Liability Insurance Emergency Disaster Plan (review, update if needed) Exit interview conducted with Executive Director and a copy of this report was provided.the state’s words, verbatim · CDSS document, May 19, 2026
Mar 24, 2026Facility evaluation reportReport on file

Type of visit: Case Management - Incident

03/24/2026, Licensing Program Analyst (LPA) Loera arrived unannounced to conduct a Case Management - Incident visit and met with Executive Director, Corrine Tanchoco and Resident Service Supervisor, Omar Peraza Molina. The purpose of the visit was to follow up on self-reported incident that were submitted to Community Care Licensing (CCL). CCL received an incident report on 03/11/2026 stating on 03/10/2026, around 5pm, resident (R1) reported accidentally consuming peanut sauce during dinner in the dining room. R1 stated he has a peanut allergy and reported a scratchy throat. 911 was contacted and paramedics arrived to assess R1. Per conversation with Executive Director, R1 ordered the stir fry and the sauce in the stir fry contained peanuts to which R1 is allergic to per R1s physicians report (LIC602). Facility has a dietary board posted in the kitchens for cooking staff to review. Dietary board states R1 is allergic to peanuts. Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. Exit interview conducted. Copy of report, LIC809D, LIC811, and Appeal Rights provided to Executive Director.the state’s words, verbatim · CDSS document, Mar 24, 2026

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87555(b)(7) · Plan of correction due date: Mar 25, 2026

87555 General Food Service Requirements (b) The following food service requirements shall apply: (7) Modified diets prescribed by a resident's physician as a medical necessity shall be provided. This requirement is not met as evidenced by: based on observations made and record review, the Licensee did not comply with the section above and did not ensure that R1 was provided their modified diet. This poses an immediate health & safety risk to the residents in care.the state’s words, verbatim · CDSS document, Mar 24, 2026

Plan of correction: Licensee to submit self-certification that in-service training will be conducted for dining/kitchen staff by POC due date of 03/25/2026. Training to include: Date, Topic, Name/Job, and Signatures. Proof of completed training to be submitted by 04/17/2026.

Jan 6, 2026Facility evaluation reportReport on file

Type of visit: Case Management - Incident

Licensing Program Analyst (LPA) Loera arrived unannounced to conduct a Case Management - Incident visit and met with Executive Director, Corrine Tanchoco, Resident Services Director, Jocelyn Vahle. The purpose of the visit was to follow up on self-reported incidents that were submitted to Community Care Licensing (CCL). CCL received three incident reports on 12/04/2025. Incident report #1 states on 12/03/2025, during an incident investigation staff (S1) verbalized to staff (S2) that on 12/02/2025 during S1s shift training of a new staff (S3), S3 did not give resident (R1) narcotic medications. It was reported they attempted to pass the medication while R1 was in the dining room and another staff stopped them. They then took the medication back to the cart and locked it in the top drawer. Later when R1 was ready for medication they only dispensed R1s non narcotic medications and omitted the narcotics from administration. Incident report #2 states on 12/03/2025, S2 went to resident's (R2) room after getting report from staff that R2 was not feeling was and reported R2 was given two doses of medication the night before. R2 reported having new staff given them medication and then seeing their normal med tech. S2 called 911 and R2 was transported to the hospital for further evaluation. Incident report #3 states on 12/03/2025, at approximately 6:30am staff called and reported to S2 that resident's (R3) Alprazolam had been tampered with. It was observed on the #7 bubble pill that Alprazolam was removed and replaced with mirtazapine tablet and taped back up. LPA was informed S1 and S3 were both terminated as of 12/08/2025. Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. Exit interview conducted. Copy of report, LIC809D, LIC811, and Appeal Rights discussed and provided to Executive Director.the state’s words, verbatim · CDSS document, Jan 6, 2026

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87465(a) · Plan of correction due date: Jan 7, 2026

Incidental Medical and Dental Care 87465(a)(4) The licensee shall assist residents with self-administered medications as needed. This requirement not met by licensee as evidenced by: Based on document review; R1 did not receive their narcodic medication, R2 received two doses of the same medication, and R3s mediciation were tampered with which poses an immediate health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Jan 6, 2026

Plan of correction: Facility conducted medication in-service training for medication technicians on 12/04/2025. Deficiency cleared at time of visit.

20254 state visits · 5 documents
Nov 20, 2025Facility evaluation reportReport on file

Type of visit: Case Management - Incident

Licensing Program Analyst (LPA) Loera arrived unannounced to conduct a Case Management - Incident visit and met with Resident Services Director, Jocelyn Vahle. The purpose of the visit was to follow up on a self-reported incident that was submitted to Community Care Licensing (CCL). CCL received an incident report on 10/27/2025. Report states on 10/20/2025 staff observed an opening on resident (R1) buttocks. Kaiser home health came out on 10/22/2025 and determined R1 has a stage 2 pressure sore. LPA obtained medical documentation. Exit interview conducted. Copy of report and LIC811 (Confidential Names) discussed and provided to Resident Services Director.the state’s words, verbatim · CDSS document, Nov 20, 2025
Sep 17, 2025Facility evaluation reportReport on file

Type of visit: Case Management - Incident

Licensing Program Analyst (LPA) Loera arrived unannounced to conduct a Case Management - Incident Visit and met with Resident Services Director, Jocelyn Vahle. The purpose of the visit was to follow up on self-reported incidents that were submitted to Community Care Licensing (CCL). Incident Report 1: CCL received an incident report on 07/07/2025. Report states on 07/04/2025 at approximately 5:30PM resident (R1) had a severe fall when visiting their home with a friend outside of the community. R1 had fell hitting their head. They called 911 and R1 was admitted to the hospital for further evaluation. Per conversation with Resident Services Director, R1 sustained a subdural hematoma and needed a Gastrostomy tube. R1 is no longer at facility as they required higher care. Incident Report 2: CCL received an incident report on 07/07/2025. Report states resident (R2) had an unwitnessed fall and was found on the floor besides their bed. Staff member helped R2 up and to the bathroom where she noticed a bruise on the side of her left eye. 911 was called, as well as R2s daughter, who suggested that R2 did not go to the hospital but to call hospice instead. Per conversation with Resident Services Director, R2s family refused for R2 to be transported to the emergency room. The hospice nurse came to check on R2 with no concerns. R2 is currently still on hospice. No Deficiencies Cited during visit. Exit interview conducted. Copy of report and LIC811 (Confidential Names) discussed and provided to Resident Services Director.the state’s words, verbatim · CDSS document, Sep 17, 2025
May 15, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

05/15/2025, Licensing Program Analyst (LPA) Loera conducted an unannounced Annual Required – 1 yr. inspection visit for this facility and met with Executive Director, Corrine Tanchoco and Resident Services Director, Jocelyn Vahle. Facility has an emergency disaster plan as required. Facility has an infection control plan as required. There are currently 108 residents in care. Out of 108 residents, 91 residents are in Assisted Living and 17 are in Memory Care. Facility approved/cleared for 180 non-ambulatory which 5 may be bedridden and hospice waiver approved for 20. LPA and Executive Director toured the building and grounds. The facility was found to be at a comfortable temperature. LPA observed a 2 day supply of perishable and 7 day supply of non-perishable food. LPA observed a list in the kitchen of residents who have food dietary restrictions. All rooms were furnished per regulation. Water temperature in sinks accessible to residents in care were measured and found to be within the range of 105 to 120 degrees F. Fire extinguishers were last inspected 01/2025. Facility has fire alarms that are hard wired to the fire department and were last inspected on 05/05/2025. Facilities smoke detectors were last inspected on 05/05/2025. Facilities last fire/disaster drill was conducted on 05/08/2025. Facility has multiple activity rooms, a salon, and a gym. All are accessible to residents. Medications were found to be centrally stored. LPA conducted spot medication count and found all prescription medication to be properly recorded on the Centrally Stored Medication Record. continued on LIC809-C LPA conducted a review of 10 resident records (5 Assisted Living and 5 Memory Care). All records had the required documentation. LPA conducted review of 10 staff records/training. Upon a review of staff records, LPA found all staff to have required training and current 1st Aid & CPR certification on file. No deficiencies cited during today's inspection. Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 06/16/2025: LIC500- Personnel Report LIC308- Designation of Responsibility Updated liability Insurance Exit interview conducted with Executive Director and a copy of this report was provided.the state’s words, verbatim · CDSS document, May 15, 2025
Feb 26, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff not properly supervising resident resulting multiple hip dislocation at the facility.

On 02/26/2025, Licensing Program Analysts (LPAs) Loera and Deniz conducted an unannounced visit for the purpose of delivering complaint findings. LPA arrived and met with Executive Director, Corrine Tanchoco. During the course of the investigation, LPA reviewed records, conducted interviews with staff and outside parties, and made observations. Medical records were reviewed by the Departments Program Clinical Consultant. Compliant alleges, Staff not properly supervising resident resulting multiple hip dislocation at the facility. Based upon department interviews with staff, information provided was contradicting with a lack of corroborating evidence to support the allegation. On Residents (R1) Pre-Placement Appraisal dated 05/31/2024 notes R1 uses a walker to ambulate with and is considered non ambulatory (slow, help with bathing, dressing, and toileting). R1’s Functional Needs Service Plan that was signed by POA states under functional capabilities (3. fall risk) requires minimal assistance, (16. Transfer ability) does not require assistance, and (20. Escorting) does not require assistance. continued on LIC9099-C Unsubstantiated R1’s physician’s report (602) (dated 05/29/2024) mentions hip dislocation under diagnoses. This Department’s Program Clinical Consultant reviewed medical records from Marin General Hospital that show R1 had surgery on 08/18/2024 to correct the problem. Medical records revealed that after surgery on 08/19/2024 R1’s hip was corrected. Review of medical records show R1 sustained hip dislocations while doing day to day activities (walking, bending forward to pick something off floor, waking-up and trying to walk), all were non-trauma related. Medical Records also show per R1’s history, R1 underwent hip replacement surgery on 08/10/2016 after suffering a left femur fracture. R1’s hip dislocations cannot be attributed from staff neglect. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.the state’s words, verbatim · CDSS document, Feb 26, 2025 · control 21-AS-20241017124159
Feb 26, 2025Facility evaluation reportReport on file

Type of visit: Case Management - Incident

At approximately 1:40PM, Licensing Program Analysts (LPAs) Loera and Deniz arrived unannounced to conduct a Case Management - Incident Visit and met with Administrator, Corrine Tanchoco. The purpose of the visit was to follow up on self-reported incident that was submitted to Community Care Licensing (CCL). CCL received an incident report on 11/20/2024. Report stated that on 11/19/2024, Business Office Director observed resident 1 (R1) walking in front of community and alerted Executive Director. Executive Director then escorted R1 back into the community and into memory care. Upon investigation R1 had gone out the back door of memory care around 1:55pm and was still observed in the camera at approximately 2pm. R1 was last seen making a right into the memory care backyard. R1 was not harmed or needing medical attention. Based on conversation with Administrator, R1 went out the back door of memory care while staff were outside in the parking lot during a shift change and observed R1 to open the door in the backyard of memory care, staff then assisted R1 back into the memory care building. Facility made all appropriate notifications per regulation. No Deficiencies Cited during visit. Exit interview conducted. Copy of report and LIC811 (Confidential Names) discussed and provided to Administrator.the state’s words, verbatim · CDSS document, Feb 26, 2025
20245 state visits · 5 documents
Aug 28, 2024Facility evaluation reportReport on file

Type of visit: Case Management - Incident

At approximately 12:40PM, Licensing Program Analysts (LPAs) Loera and Felias arrived unannounced to conduct a Case Management - Incident Visit and met with Executive Director, Corrine Tanchoco, and Resident Services Director, Jocelyn Vahle. The purpose of the visit was to follow up on self-reported incidents that were submitted to Community Care Licensing (CCL). Incident Report 1: CCL received an incident report on 08/15/2024. Report stated that on 08/15/2024, facility staff observed Resident 1 (R1) on the ground. Facility notified emergency personnel who determined that R1 did not need to go to the hospital. Facility made all appropriate notifications per regulation. Per conversation with Executive Director, R1 was on a respite plan with facility for 30 days, and has since moved out of the community. Incident Report 2: CCL received an incident report on 08/15/2024. Report stated that on 08/15/2024, Resident 2 (R2) called emergency services to be evaluated. Facility staff notified R2's responsible party. R2 was admitted to the hospital for a urinary tract infection (UTI) and received antibiotics. Facility made all appropriate notifications per regulation. Per conversation with Resident Services Director, R2 has been observed to be at baseline. No Deficiencies Cited during visit. Exit interview conducted. Copy of report and LIC811 (Confidential Names) discussed and provided to Executive Director and Resident Services Director. Signature on form confirms receipt of documents.the state’s words, verbatim · CDSS document, Aug 28, 2024
Jul 12, 2024Facility evaluation reportReport on file

Type of visit: Case Management - Annual Continuation

Licensing Program Analyst (LPA) Helena Rummonds arrived unannounced at approximately 1:15PM to continue an annual inspection that was initiated on 07/07/2024. LPA was greeted by Resident Service Director (RSD), Jocelyn Vahle. LPA and RSD discussed the purpose of the visit. Medications and medication records were reviewed during visit. Medications were documented as per regulation. LPA observed residents engaged in various activities throughout the inspection. No deficiencies cited during inspection. Exit interview conducted. Copy of report discussed and provided to RSD. Signature on form confirms receipt of documents.the state’s words, verbatim · CDSS document, Jul 12, 2024
Jul 3, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Helena Rummonds arrived unannounced at approximately 9:00AM to conduct an Annual Required inspection and was greeted by Executive Director, Corrine Tanchoco. There are currently 17 residents in Memory Care and 75 residents in Assisted Living. LPA and Executive Director initiated a tour of the facility around 9:30AM and made the following observations: Facility was a comfortable temperature and passageways were free from obstructions. Resident rooms were furnished per regulation. LPA measured water temperatures in 8 sinks accessible to residents and all were within the range of 105 to 120 degrees F allowed per regulation. Extra hygiene products and linens were available. Cabinets containing cleaning supplies were locked. Facility has at least two days of perishable and one week of non-perishable foods which were of quality and stored per regulation. Medications were centrally stored and locked. Fire extinguishers were last serviced 01/25/2024. Facility has fire alarms that are hard wired to the fire department and were last inspected on 04/03/2024. Facilities smoke detectors were last inspected on 04/16/2024. Carbon monoxide detectors located throughout the facility were tested and operational during visit. Most recent disaster drill was conducted on 02/21/2024. Facility conducts fire drills monthly. 10 AL and 5 MC files were reviewed. Reviewed files contained required documents. 10 staff records were reviewed. Staff have required First Aid and CPR certificates. Training records were reviewed. Staff have required training. Administrator Certificate for Executive Director, Corrine Tanchoco (6003554740) expired on 02/26/2024 and is now on the departments pending list. LPA unable to complete inspection at this time. LPA to return at a later date to complete inspection.the state’s words, verbatim · CDSS document, Jul 3, 2024
Mar 27, 2024Facility evaluation reportReport on file

Type of visit: Case Management - Incident

At approximately 1:00PM Licensing Program Analyst (LPA) Helena Rummonds arrived unannounced to conduct a case management inspection. LPA followed up on Incident Reports that occurred on 03/08/2024 and 03/14/2024 and a self reported SOC341 (Suspected Dependent Adult/ Elder Abuse) that occurred on 02/28/2024. LPA met with Executive Director (ED), Corrine Tanchoco and Resident Service Director (RSD), Jocelyn Vahle. SOC341 dated 02/28/2024: SOC341 states that Staff #1 (S1) went into Resident #1s (R1s) apartment to provide a bathroom reminder. When R1 saw S1 approaching them, R1 became agitated and punched S1 in the throat. S1 called RSD to the apartment and R1 admitted to punching S1. R1 stated that they believed S1 was going to take them to the bathroom and sexually assault them. R1 stated that they were upset that staff comes into their room to change their incontinence briefs and touch their genitals. RSD and ED confirmed that R1 has been having an increase in agitation and hallucinations due to R1s Parkinsons diagnosis. Per R1's physicians report that was conducted before move-in, R1 has a diagnosis of Parkinsons disease, as well as confused/ disoriented behaviors. RSD and ED have since contacted R1s POA as well as R1s Primary Care Provider (PCP) due to a change in cognition. R1 now has a 1 on 1 caregiver in place which will continue until R1 has an evaluation with their PCP to make any necessary medication adjustments. Incident Report dated 03/08/2024: Incident Report states that R2s wallet was reported to be missing. R2 remembered last having their wallet on Thursday afternoon when they went out of the community with their family. R2 noticed their wallet was missing on Friday morning. R2s family member helped to search R2s apartment and it was located at the bottom of a moving box that had not yet been unpacked, and found that there was $300 in cash missing. Continued on LIC809C Continued from LIC809 R2s family filed a police report and the facility conducted an internal investigation. The internal investigation narrowed it down to one caregiver (Staff #2, S2) who had entered the room between Thursday and Friday. When S2 was questioned about the incident, their story was not consistent with what the facilities electronic key log revealed. S2 has since been terminated. Incident Report dated 03/14/2024: Incident Report states that R3 was found by a housekeeper (Staff #3, S3) outside of the memory care unit waiting for an elevator to go down. RSD reviewed security footage at the time of incident and found that a culinary staff (Staff #4, S4) let R3 out of the door without realizing they were a memory care resident. R2 was outside of the memory care unit for a total of 2 minutes. Per conversation with RSD and ED, R3 doesn't exhibit clear dementia symptoms to those who do not know them. Per review of R3s physicians report, R3 does not have a diagnosis of dementia, and does not indicate whether or not R3 can leave the facility unassisted. However, there is conflicting information with another medical document which reveals that R3 does have a dementia diagnosis. LPA confirmed with RSD that R3 cannot leave the memory care unit. LPA discussed with RSD getting an updated physicians report that reflects R3s dementia diagnosis. Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. Exit interview conducted. Copy of report, LIC809D, Plan of Corrections, and Appeal Rights discussed and provided to Executive Director. Signature on forms confirms receipt of documents.the state’s words, verbatim · CDSS document, Mar 27, 2024

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87705(j) · Plan of correction due date: Mar 28, 2024

87705 Care of Persons with Dementia (j)The licensee shall have an auditory device or other staff alert feature to monitor exits, if exiting presents a hazard to any resident. This requirement was not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above by allowing resident to exit the memory care unit unassisted.the state’s words, verbatim · CDSS document, Mar 27, 2024

Plan of correction: Facility conducted an all staff retraining the day of the incident, and ran a drill. LPA is requesting an updated 602 reflecting R3s dementia DX. Deficiency cleared during visit.

Jan 23, 2024Facility evaluation reportReport on file

Type of visit: Case Management - Incident

At approximately 2:00PM Licensing Program Analyst (LPA) Helena Rummonds arrived unannounced to conduct a case management inspection. LPA followed up on an Incident Report that occurred on 08/16/2023 and a self reported SOC341 (Suspected Dependent Adult/ Elder Abuse) that occurred on 12/24/2023. LPA met with Resident Service Director (RSD), Jocelyn Vahle, and discussed the purpose of the visit. Incident Report dated 08/16/2023: Incident Report states that Resident 1 (R1) was found on the floor by staff with a firm art piece next to them. R1's right wrist appeared to be cut in a horizontal direction and there were blood stains on their sleeve close to the wound. Facility called the paramedics and the police department followed. R1 was then transported to the hospital. Per conversation with RSD, after R1 arrived at the hospital they were evaluated by a psychiatrist and they were not placed on a 5150 hold as they did not meet the criteria. RSD had a conversation with R1s family about options for bringing R1 back to the facility with a 1:1 or bringing the resident back to live with their family. Ultimately, family decided to bring R1 back to their family home. R1 did not return to the facility. SOC341 dated 12/24/2023: SOC341 states that Resident 2 (R2) and Resident 3 (R3) are live in partners in the facilities Memory Care unit. R2 was observed to hit R3 with a closed fist on R3's left shoulder. R2 was upset that R3 did not want to get coffee with them. R2 became agitated when staff attempted to redirect them. R2 and R3's families were notified of the incident. Per conversation with RSD, R2 came into the facility with aggressive behaviors that were difficult for staff to manage. After the incident, R2 was taken to the physician by their daughter and it was found that R2 had a Urinary Tract Infection (UTI). R2 then had multiple medication adjustments and staff has seen a decline in aggressive behaviors since their medications have been adjusted and their UTI was treated. R2 has not been observed to be engaging in any inappropriate behavior towards R3 since the incident. Exit interview conducted. Copy of report, LIC811 (Confidential Names), discussed and provided to RSD. Signature on form confirms receipt of documents.the state’s words, verbatim · CDSS document, Jan 23, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

Find a detail about life at this home.

Rooms & the spaces they will use

  • Shared / companion rooms

    Reported on seniorly.com · source dated August 24, 2026.

  • Outdoor spaceOutdoor common space · Patio · Courtyard · Garden · Walking paths

    Reported on seniorly.com · source dated August 24, 2026.

  • Wifi

    Reported on aplaceformom.com · seen September 9, 2026.

  • Private bathroom

    Reported on seniorly.com · source dated August 24, 2026.

  • Common areasBistro · Grill · Outdoor dining · Dining room · Fitness room · Chapel · and 8 more

    Bistro · Grill · Outdoor dining · Dining room · Fitness room · Chapel · Business room · Library · Arts room · Activity room · Movie theater · Game room · Spa / sauna / wellness room · Cognitive learning center — reported on seniorly.com · source dated August 24, 2026.

  • Room typesTwo Bedroom · One Bedroom · Studio

    Reported on seniorly.com · source dated August 24, 2026.

  • Private space for family visits

    Reported on caring.com · seen September 9, 2026.

  • Rooms come furnished

    Reported on seniorly.com · source dated August 24, 2026.

  • LaundryDone by staff

    Reported on seniorly.com · source dated August 24, 2026.

  • Roll-in / accessible shower

    Reported on aplaceformom.com · seen September 9, 2026.

  • Visitor parking

    Reported on seniorly.com · source dated August 24, 2026.

  • Wifi in resident rooms

    Reported on seniorly.com · source dated August 24, 2026.

Meals, preferences & familiar food

  • Dining styleRestaurant style

    Reported on seniorly.com · source dated August 24, 2026.

  • Vegetarian or vegan optionsVegetarian · Vegan

    Vegetarian — reported on seniorly.com · source dated August 24, 2026.

    Vegan — reported on aplaceformom.com · seen September 9, 2026.

  • All-day or flexible dining

    Reported on seniorly.com · source dated August 24, 2026.

  • Food allergy management

    Reported on seniorly.com · source dated August 24, 2026.

  • Meals served in the room

    Reported on aplaceformom.com · seen September 9, 2026.

  • Family may eat with the resident

    Reported on aplaceformom.com · seen September 9, 2026.

  • Meals provided

    Reported on seniorly.com · source dated August 24, 2026.

  • Professional chef

    Reported on seniorly.com · source dated August 24, 2026.

Activities & the rhythm of a day

  • The shape of an ordinary day, as the home describes itComputer class

    Reported on caring.com · seen September 9, 2026.

  • Activity types offeredMusic programs · Scheduled daily activities · Movie nights · Outdoor programs · Happy hour · Live dance or theater performances · and 16 more

    Music programs · Scheduled daily activities · Movie nights · Outdoor programs · Happy hour · Live dance or theater performances · Holiday parties · Art classes · Trivia games · Has birthday parties · Wine tasting — reported on seniorly.com · source dated August 24, 2026.

    Activities On-site · Brain fitness / Dakim · Birthday Parties · Live Musical Performances · Educational Speakers / Life Long Learning · BBQs or Picnics · Pet-focused Programs — reported on aplaceformom.com · seen September 9, 2026.

    Educational Activities/Programs · Music activities · Tabletop & Other Games/Programs · Horticultural Activities — reported on caring.com · seen September 9, 2026.

  • Exercise or fitness programTai chi · Yoga/stretching

    Reported on caring.com · seen September 9, 2026.

  • Trips outside the home

    Reported on seniorly.com · source dated August 24, 2026.

  • Resident-run activities

    Reported on seniorly.com · source dated August 24, 2026.

  • Religious services at the home

    Reported on seniorly.com · source dated August 24, 2026.

  • Religious services off site

    Reported on seniorly.com · source dated August 24, 2026.

  • Intergenerational programs

    Reported on aplaceformom.com · seen September 9, 2026.

Faith, culture & language

  • Clergy or chaplain visits

    Reported on aplaceformom.com · seen September 9, 2026.

  • Languages spoken by caregiversEnglish

    Reported on caring.com · seen September 9, 2026.

Pets, routines & independence

  • Residents may bring a pet

    Reported on seniorly.com · source dated August 24, 2026.

  • Overnight guests

    Reported on caring.com · seen September 9, 2026.

  • Pet types allowedDogs · Cats

    Reported on seniorly.com · source dated August 24, 2026.

  • Staff help care for a resident's petReported no

    Reported on caring.com · seen September 9, 2026.

Visiting & staying involved

  • Support services for families

    Reported on seniorly.com · source dated August 24, 2026.

  • Transport for shopping and errands

    Reported on caring.com · seen September 9, 2026.

  • Public transit access claimed

    Reported on aplaceformom.com · seen September 9, 2026.

  • Transport for group outings

    Reported on caring.com · seen September 9, 2026.

  • Transportation

    Reported on seniorly.com · source dated August 24, 2026.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Can we read the dementia care disclosure and discuss how daily support works?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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