Arjan Care Home

Type of visit: Required - 1 Year

On 07/22/2026 Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced to conduct a required 1 year annual inspection. LPA met with Administrator Sarvjeet Bhandal and explained the purpose of the visit. LPA and Administrator conducted a tour of the interior and exterior. Areas toured include but not limited to bedrooms, bathrooms, kitchen, laundry and common areas. LPA observed required furniture, and lighting throughout the residents' bedrooms and facility. LPA observed residents' bathrooms to be clean, sanitary, and in good repair. LPA observed food supplies of non-perishables for a minimum of seven (7) days and perishable foods for a minimum of two (2) days. Toxins, cleaning supplies and knives are locked and inaccessible to residents in care. LPA observed fire detectors and carbon monoxide alarms to be operable. The fire extinguisher was last serviced on 04/12/2026. LPA observed medications to be locked and inaccessible to residents in care. LPA reviewed a total of four (4) resident files. LPA reviewed two (2) staff records. A review of staff records indicates that all facility staff has received criminal record clearances and/or are associated to this facility. No deficiencies being cited during today's inspection. Exit interview conducted with Administrator and a copy of the report was left at the facility.the state’s words, verbatim · CDSS document, Jul 22, 2026

Type of visit: Case Management - Incident

On 3/4/26, Licensing Program Analyst (LPA) Talwinder Bains arrived unannounced to conduct a case management inspection following receipt of incident report (LIC624), death report (LIC624A) for a resident ,R1, on 3/3/26. LPA met with staff and explained purpose of inspection. Administrator Sarvejeet Bhandal came after short while and assisted LPA with today's visit. LPA interviewed Administrator and discussed death of resident (R1) in more detail, including resident's recent condition prior to passing. LPA reviewed R1s paperwork, including but not limited to Physician's Report, Appraisal/Needs and Service Plan and Centrally Stored Medication Record . LPA requested R1s file documents to be sent to LPA via email by 3/4/26 by 5PM. At this time, further analysis is needed, and a copy of death certificate is also requested for review. There are no deficiencies being cited during today's inspection. Exit interview. Copy of report left at facility.the state’s words, verbatim · CDSS document, Mar 4, 2026

Allegation investigated: Staff financially abused resident in care

On 01/15/2026, Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced to deliver final findings to a complaint Community Care Licensing (CCL) received on 09/05/2025. LPA met with Staff Gurleen Bhandal and explained the purpose of the visit. During the course of the investigation, the Department conducted interviews and walk through of the facility. Please continue to LIC9099C… Unfounded Allegation: Staff financially abused resident in care- Unfounded Facility Staff had assisted Resident #1 (R1) to the bank on 09/02/2025. R1 told staff they needed to pull out money to pay bills. R1 had asked Staff #1 (S1) the day prior to help write out bills and the amounts due. R1 is unable to leave the facility unassisted and has no Responsible Party, which led staff to assisting R1 at the bank. During R1s visit to the bank, no money was taken out of their accounts. Interviews with facility Administrator revealed that R1 has had a change in condition and facility is working on starting the process for R1 to be in a conservatorship through the state. Based on information obtained through interviews, the Department finds the allegation to be UNFOUNDED,meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Exit interview conducted and a copy of the report was left at the facility.the state’s words, verbatim · CDSS document, Jan 15, 2026 · control 59-AS-20250905132452

Type of visit: Case Management - Deficiencies

On 09/10/2025 Licensing Program Manager (LPM) Laura Munoz and Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced to conduct a case management. LPM and LPA met with Administrator Sarvejeet Bhandal and explained the purpose of the visit. LPM and LPA conducted a file review for three (3) residents. Upon file review LPM and LPA observed Admission agreements to state under refund policy that we do not give refunds. Additionally, LPM and LPA observed the facility to have visiting hours posted in two spots throughout the facility. Facility was informed that they are not to have specific visiting hours for the facility. As a result of today's visit deficiencies observed. Please see LIC809D Exit interview conducted and a copy of the report was left at the facility.the state’s words, verbatim · CDSS document, Sep 10, 2025

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87507(h)(3) · Plan of correction due date: Sep 24, 2025

87507 Admission Agreements (h) The admission agreement shall not contain the following:(3) Any provision that the facility knows or should know is deceptive or unlawful under applicable state or federal law. This requirement is not met as evidenced by: Based on record review the licensee did not comply with the section cited above facility did not ensure that Admission agreements were incompliance. This poses a potential health and safety risk to residents in care.the state’s words, verbatim · CDSS document, Sep 10, 2025

Plan of correction: Licensee is to revise all six (6) resident agreements and remove we do not give refunds. Once completed Licensee will send all admission agreements to LPA by POC due date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR87468.1(a)(11) · Plan of correction due date: Sep 17, 2025

87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (11)To have their visitors, including ombudspersons and advocacy representatives, permitted to visit privately during reasonable hours and without prior notice, provided that the rights of other residents are not infringed upon. This requirement is not met as evidenced by: Based on record review the licensee did not comply with the section cited above facility did not ensure that Admission agreements were incompliance. This poses a potential health and safety risk to residents in care.the state’s words, verbatim · CDSS document, Sep 10, 2025

Plan of correction: Licensee immediately removed visiting hour signs.

Type of visit: Required - 1 Year

On 08/13/2025 Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced to conduct a Required-1 Year Inspection utilizing the inspection tool. LPA met with staff Gurleen Bhandal and explained the purpose of the visit. Administrator Sarvejeet Bhandal arrived towards the the end of LPAs visit. LPA and staff toured the interior and exterior of the facility. Areas toured include but are not limited to: common areas, residents' bedrooms, bathrooms, kitchen, garage and backyard. LPA observed required furniture, and lighting throughout the residents' bedrooms and facility. LPA observed residents' bathrooms to be clean, sanitary, and in good repair. LPA observed food supplies of non-perishables for a minimum of seven (7) days and perishable foods for a minimum of two (2) days. Toxins, cleaning supplies and knives are locked and inaccessible to residents in care. LPA observed fire detectors and carbon monoxide alarms to be operable. The fire extinguisher was last serviced on 05/14/2025. LPA observed medications to be locked and inaccessible to residents in care. LPA reviewed a total of six (6) resident files. LPA reviewed two (2) staff records. A review of staff records indicates that all facility staff has received criminal record clearances and/or are associated to this facility. No deficiencies being cited during today's inspection. Exit interview conducted with Administrator and a copy of the report was left at the facility.the state’s words, verbatim · CDSS document, Aug 13, 2025

The state marks this report as 3 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.

Allegation investigated: Facility staff caused injuries to resident in care Facility staff did not report injuries to resident's responsible person Facility staff did not seek medical attention for resident

On 08/05/2025, Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced to deliver final findings to a complaint Community Care Licensing (CCL) received on 02/13/2025. LPA met with Administrator Sarvejeet Bhandal and explained the purpose of the visit. During the course of the investigation, the Department conducted interviews and record review. Please continue to LIC9099C... Unsubstantiated Allegation: Facility staff caused injuries to resident in care-Unsubstantiated According to medical records, Resident #1 (R1) sustained a fracture on their finger on their right hand. R1 was bedbound and required a high level of care. Multiple staff were interviewed and stated the injury was present when R1 was admitted to the facility in November of 2024. Administrator observed additional swelling and reported the injury to R1’s Hospice Nurse. Additionally, there was allegations that R1 was found with bruising on their back area. Based on interviews conducted, there was insufficient evidence to determine if R1 had bruising on their back and if any bruising occurred at the facility. R1 stated a male “beat” them. R1 did not identify anyone by name. During the investigation, it was found that there were no male residents residing at facility however, there was a male staff. The male staff was interviewed and denied the allegations of abusing R1 or providing care to them at any time. Multiple staff were interviewed and denied seeing anyone aggressive or inappropriate towards R1. Allegation: Facility staff did not report injuries to resident's responsible person- Unsubstantiated Based on interviews R1 had the injury before they moved into the facility in November of 2024. Facility staff stated that R1s responsible person knew about the swelling as well. Staff does not have documentation of the conservation. LPA cannot prove or disprove if communication was happening between the facility and R1s responsible person. Allegation: Facility staff did not seek medical attention for resident- Unsubstantiated Staff stated they reported to R1’s Hospice Agency when they observed swelling on R1’s finger. Hospice records documented the injury was reported and additional emergency medical attention was not necessary due to R1 receiving hospice care services. Based on this information, these allegations are UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. At this time no deficiencies are cited. Exit interview conducted a copy of the report was left at the facilitythe state’s words, verbatim · CDSS document, Aug 5, 2025 · control 59-AS-20250213143824

Allegation investigated: Facility staff are not assisting resident with grooming as needed

On 08/05/2025, Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced to deliver final findings to a complaint Community Care Licensing (CCL) received on 12/23/2024. LPA met with Administrator Sarvejeet Bhandal and explained the purpose of the visit. During the course of the investigation, the Department conducted interviews and record review. Please continue to LIC9099C... Substantiated Allegation: Facility staff are not assisting resident with grooming as needed Based on interviews with staff indicated that they did not assist R1 in cutting their finger and toe nails due to R1 having diabetes. Staff further stated they did not arrange for R1’s nails to be trimmed which resulted in R1’s finger and toe nails to become long and unkept. Based on LPAs interviews, the facility did not ensure that R1s grooming needs were met. Therefore, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22 regulations, Division 6, are being cited on the attached LIC 9099D. As a result of today's visit deficiencies are cited. Exit interview conducted a copy of the report and appeal rights were left at the facility. Allegation: Facility staff are not assisting resident with diabetic care as needed-Unsubstantiated Based on R1’s Physician Report (LIC602) and staff interviews, R1 is able to do their own injections for their diabetic mediation. The department was unable to interview resident as they moved out of the facility at the time this complaint was received by the department. Allegation: Facility staff are not assisting resident with incontinence care as needed- Unsubstantiated The Department conducted interviews and record reviews. R1s Physician Report (LIC602) dated 11/27/2024 indicated R1 was able to care of their own toileting needs. Interviews with staff indicated R1s health started to decline resulting in R1 not wanting to walk and/or care for their own toileting needs. Staff stated they assist R1 with their incontinence needs however due to R1’s decline, it would take several attempts to assist R1. Allegation: Facility staff are not assisting resident with hygiene as needed-Unsubstantiated Based on records reviewed, R1 was able to handle their own hygiene needs. Staff interviews indicated they did assist R1 with showers two (2) times a week. The department was unable to interview resident as they moved out of the facility at the time this complaint was received by the department. Based on this information, these allegations are UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. At this time no deficiencies are cited. Exit interview conducted a copy of the report was left at the facilitythe state’s words, verbatim · CDSS document, Aug 5, 2025 · control 59-AS-20241223132536

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87465(a)(1) · Plan of correction due date: Aug 19, 2025

87465Incidental Medical and Dental Care (a)A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (1)The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement is not met as evidenced by: Based on interview the licensee did not comply with the section cited above facility did not ensure that R1s nails were trimmed. This poses a potential health and safety risk to residents in care.the state’s words, verbatim · CDSS document, Aug 5, 2025

Plan of correction: Licensee is to submit a plan on how the facility will arrange or assist in arranging residents medical needs. The plan shall include procedures, staff responsibilities and training.

Type of visit: Collateral

Licensing Program Analysts (LPAs) Vincent Moleski and Holly Williams arrived unannounced to conduct a collateral visit. LPAs Moleski and Williams met with facility administrator Sarvejeet Bhandal and explained the purpose of the visit. LPA Williams interviewed a resident during this visit (R1). No deficiencies were cited during this visit. An exit interview was held and a copy of this report was left with Bhandal.the state’s words, verbatim · CDSS document, Nov 25, 2024

Type of visit: Post Licensing

Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced to conduct an annual required and post licensing visit. LPA met with Administrator Sarvejeet Bhandal and explained the purpose of the visit. For more information on the post licensing visit, please see LIC809 for Required - 1 Year dated 07/01/24. No deficiencies cited for the post licensing visit. Exit interview conducted a copy of the report was left at the facility.the state’s words, verbatim · CDSS document, Jul 1, 2024

Type of visit: Required - 1 Year

On 07/01/24 Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced to conduct a Required-1 Year Inspection utilizing the inspection tool. LPA met with Administrator, Sarvejeet Bhandal and explained the purpose of the visit. LPA and Administrator toured the interior and exterior of the facility. Areas toured include but are not limited to: common areas, residents' bedrooms, bathrooms, kitchen, garage and backyard. LPA observed required furniture, and lighting throughout the residents' bedrooms and facility. LPA observed residents' bathrooms to be clean, sanitary, and in good repair. LPA observed food supplies of non-perishables for a minimum of seven (7) days and perishable foods for a minimum of two (2) days. Toxins, cleaning supplies and knives are locked and inaccessible to residents in care. The hot water temperature was measured in the kitchen at 119.1 degrees Fahrenheit. The temperature in the facility was 74 degrees Fahrenheit. First aid kit was completed. LPA observed fire detectors and carbon monoxide alarms to be operable. The fire extinguisher was last serviced on 05/20/2024. LPA observed medications to be locked and inaccessible to residents in care. LPA reviewed a total of three (3) resident files. Resident files contain signed admission agreements, physician's reports, appraisals, identification sheets, releases, and resident's rights. LPA reviewed a total of one (1) staff record. Staff has training in infection control, first aid, and other various areas of care provision. LPA requested Administrator to send updated copies of the following by 07/08/24 to LPA LIC308- Designation of Administrative Responsibility Liability insurance Administrator Certificate No deficiencies being cited during today's inspection. Exit interview conducted and a copy of the report was left at the facility.the state’s words, verbatim · CDSS document, Jul 1, 2024