A Bradley House II

Type of visit: Case Management - Licensee Initiated

Licensing Program Analyst (LPAs) Martha Arroyo and Valeria Conway conducted an announced Case Management-Other visit to the above facility. LPA met with Licensee, Charisse Bradley as the purpose of the visit is to conduct a final walk-through of the facility prior to closure. Entrance interview conducted. On 07/13/2026, LPA Balisi was informed by staff that facility had been closed on 07/10/2026 after last resident moved out. Staff and Licensee stated that a 30 day verbal notice was given to the resident’s family. However, a written notice no later than 60 days before the intended eviction date was not provided to each resident’s responsible person. Based on the LPAs observations during today's visit, the LPAs concluded that all operation of the Residential Care Facility for the Elderly has ceased and no care and supervision was being provided. The Licensee no longer has a copy of the license; therefore, no license was surrendered today. The facility will be closed effective July 22, 2026, in the Licensing Information System (LIS). Pursuant to Title 22, California Code of Regulations (CCR), the following deficiencies are cited (refer to LIC809-D). Exit interview conducted. A copy of report and appeal rights were provided. Exit interview conducted. A copy of the report and appeal rights were provided.the state’s words, verbatim · CDSS document, Jul 22, 2026

From the deficiency page — Deficiency type: Type B · Section cited: HSC 1569.682(a)(2)(A-F) · Plan of correction due date: Jul 22, 2026

A licensee, prior to transferring a resident as a result of the forfeiture of a license shall, at a minimum, do the following: Provide each resident or the resident’s responsible person with a written notice no later than 60 days before the intended eviction…This requirement was not met as evidenced by: Based on record review and interviews, the Licensee did not comply with the section cited above as a written notice no later than 60 days from eviction date was issued to residents or resident’s responsible person, which posed a potential health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Jul 22, 2026

Plan of correction: POC met as the facility will be closed effective today.

Allegation investigated: Staff did not provide a refund upon resident’s death

Licensing Program Analyst (LPA) Brian Balisi conducted an unannounced complaint visit to investigate the allegations listed above. Upon arrival LPA met with staff and explained the reason for the visit. The Licensee Charisse Bradley was contacted and the reason for the visit was explained. At approx 10:00 a.m. LPA conducted physical plant, interviewed staff, family / responsible parties and reviewed and obtained copies of pertinent documentation relevant to the investigation. It was reported that "Staff did not provide a refund upon resident’s death" as it was alleged that the Resident #1 (R1)'s family/responsible party was denied a prorated refund by the licensee following R1's death and the removal of R1's belongings on 05/11/2026. LPA's records review reflected that R1 was admitted to the facility on 01/27/2026 and passed away on 05/10/2026. The family/responsible party removed all of R1's belongings from the facility on 05/11/2026. Substantiated Continued from 9099 The Admission Agreement, signed by the family/responsible party on 01/27/2026, included the facility’s Refund/Proration Policy, which stated "All charges will be refunded on a prorated basis upon notice that the Resident's medical condition will not allow a return to the facility. If the resident's leaves the facility for other than a medical condition, a thirty (30) day notice to the facility is required. If the required notice is not provided, the full month's rate is due. If a resident wish to hold a room for any reason (medical or Non-Medical) the rate will not change. To hold a room for any portion of the month's rent must be paid" . LPA's interviews and record review further revealed all of R1's belongings were removed from the facility on 05/11/2026, therefore, the family/responsible party was entitled to a prorated refund for the remaining portion of the month in accordance with the facility’s policy. LPA's interview with the licensee revealed they previously informed the family/responsible party of R1 to refer to the facility’s refund policy, as they believed at that time the family was not entitled to a refund. During discussion with the LPA regarding the facility’s refund policy, the LPA explained their understanding that the policy allowed for a prorated refund when a resident was unable to return to the facility due to a medical reason and the resident’s belongings had been removed from the facility. The licensee acknowledge the LPA's understanding and stated they would discuss the matter further with the family/responsible party. Based on information gathered during this visit, the department has sufficient evidence to determine this allegation occurred. Therefore, the allegation that "Staff did not provide a refund upon resident's death " has been deemed Substantiated at this time. The following deficiencies were observed (See LIC 9099-D.) and cited from the California Code of Regulations, Title 22 and California Health and Safety Code. Failure to correct the deficiencies may result in civil penalties. Exit interview conducted. A copy of the report and appeal rights were provided.the state’s words, verbatim · CDSS document, May 27, 2026 · control 29-AS-20260526105011

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87507(5)(A) · Plan of correction due date: Jun 12, 2026

Facility policy concerning refunds, including the conditions under which a refund for advanced monthly fees will be returned in the event of a resident’s death, pursuant to Health and Safety Code section 1569.652. This requirement is not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above as R1's family / responsible party was not provided a prorated refund upon death of R1 per the facilities admission agreement, which posed a potential health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, May 27, 2026

Plan of correction: Licensee agreed to provide full refund owed to family and review section cited, review admission agreement then submit a statement of understanding and a written plan to ensure future compliance and submit to CCLD via email by COB 06/12/2026.

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Valeria Conway arrived at the facility unannounced to conduct the required annual visit. Upon arrival, the LPA met with staff, Marilyn Murillo, and house manager, Rhandy Abad, and explained the reason for the visit. Administrator, Charisse Bradley, was contacted via telephone and stated they could not be onsite for the visit. Administrator authorized house manager to sign today’s report. LPA and house manager toured the physical plant areas inside and outside to ensure there are no health and safety hazards and the facility is in compliance with Title 22 Regulations. COMMON AREAS: The common area furniture's were observed to be in good condition. A sufficient supply of clean linen and towels were observed stored in the hallway cabinets. The facility maintained a temperature of 72 degrees Fahrenheit. Smoke detector(s) and carbon monoxide detector were operational at the time of the visit. LPA observed fire extinguishers to be fully charged and last purchased on 04/03/2026. Facility provides sufficient space to accommodate both indoor and outdoor activities. LPA observed a working phone available for residents use whenever needed. The LPA observed the required postings in the common area and fireplace was observed adequately screened. Continued on LIC 809-C Continued from LIC 809 BEDROOMS: The facility has a total of five (5) bedrooms. According to the current fire clearance and facility license, Bedroom #1 is designated for staff use only. However, during today’s visit, the LPA observed that Bedroom#1 was occupied by Resident #1. Bedrooms were observed furnished appropriately with clean linens, appropriate furnishings and sufficient lighting. BATHROOMS: There are two (2) bathrooms for residents’ use. They were observed to be clean and sanitary and in operating condition with grab bars and slip-resistant surfaces. The bathrooms were sufficiently stocked with supplies and paper towels. The hot water temperature was measured between 105 - 120 degrees Fahrenheit. KITCHEN: Knives and sharp objects are stored inaccessible in a drawer to the left of the sink. No cleaning supplies were observed stored in the kitchen area. Kitchen appliances were observed to be in operable condition. The facility has a sufficient supply of perishable and non-perishable food properly stored at this time. Dining area was observed to be clean, and furniture appeared to be in good condition. GARAGE: There’s an attached garage. LPA observed garage to be locked and inaccessible to residents in care. LPA observed two (2) additional fridges and freezer to store extra perishable food. LPA also observed additional non-perishable supplies, canned goods, PPE, extra incontinent supplies, chemical and detergents as well as additional furniture and medical equipment for facility use. Laundry area was located in the garage. OUTDOOR SPACE: All exits have functioning auditory devices and were operational at the time of the visit. The backyard has a covered outdoor area equipped with furniture including tables and chairs for residents’ use. The LPA observed two (2) self-latching gates with clear passageways clear of obstruction. The LPA observed a locked shed with gardening tools and medical equipment inaccessible to residents in care. No bodies of water were noted at the time of the visit. Continued on LIC 809-C Continued from LIC 809-C RECORDS REVIEW: Five (5) resident records were reviewed for, but not limited to: appraisals, medical records, admissions agreement, and consent forms. The following was observed: Resident #2 (R2) had an incomplete physician’s report. Technical Violation (TV) issued. Resident #3 (R3) had bed rails extending the entire length of the bed, however, the resident is not currently receiving hospice services. The facility has an approved waiver for two (2) hospice residents, however, at the time of the visit, three (3) residents were receiving hospice services. Recently admitted residents were missing required admission documentation (TV) Technical Violation issued. Residents who have resided for more than one year (Resident #4 [R4] and Resident #5 [R5]) did not have a complete and signed Needs and Service Plan. Four (4) Personnel records including the Administrator were reviewed for, but not limited to: personnel records, health assessments, criminal record clearances, first aid/CPR training, and the appropriate training. Per Administrator Certification Bureau (ACB) a renewal application on 4/4/2025 was deemed incomplete, and a new renewal application is required. Administrator’s certificate last expired on 04/30/2023 and current facility’s fees are due. MEDICATION REVIEW: There is an office area next to the kitchen where medications are locked and stored inaccessible to residents in care. All medications including PRNs were labeled, stored, and locked inaccessible to residents in care. PRNs have physicians order on file. Medications are documented on the centrally stored medications and destruction record. During today’s visit LPA informed the house manager removing medication from their original packaging in advance of administration (pre-pouring) is not permitted. Technical Violation (TV) issued. The LPA obtained the following documents at the time of visit: Personnel Report (LIC500), Client Roster (LIC9020), and a copy of the facility’s liability insurance. Additionally, the LPA reviewed the facility's infection control practices and the facility's emergency disaster plan. Emergency disaster drills are conducted quarterly, with the last drill conducted on 04/02/2026. Pursuant to Title 22, California Code of Regulations and/or CA Health and Safety Code, the following deficiencies were cited (refer to LIC 809-D) Administrator was informed that failure to correct the deficiencies may result in civil penalties. A $500 immediate civil penalty is assessed today. The Administrator, Ruth Grande was informed that additional civil penalties might be assessed based on Health and Safety Code 1569.49(e). Exit interview conducted, appeal rights discussed, and a copy of this report and appeal rights were provided.the state’s words, verbatim · CDSS document, Apr 14, 2026

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Brian Balisi arrived at the facility unannounced to conduct a required annual visit. Upon arrival, the LPA met with staff and explained the reason for the visit. Administrator Charisse Bradley was contacted and stated they could not be onsite for the visit. Bradley stated House Manager Rhandy Abad can sign in their place. LPA toured the physical plant areas inside and outside to ensure there are no health and safety hazards and the facility is in compliance with Title 22 Regulations. LPA inspected the kitchen/food service area at approx. 10:15 a.m. Knives and sharp objects are stored inaccessible in a drawer to the left of the sink. No cleaning supplies were observed stored in the kitchen area. Kitchen appliances were observed to be in operable condition. The facility has a sufficient supply of perishable and non-perishable food properly stored at this time. Dining area was observed to be clean and furniture appeared to be in good condition. There is an office area next to the kitchen. LPA observed facility files stored in a shelf and medication properly stored inaccessible in a cart next to the dining area. There is an attached garage. LPA observed garage to be inaccessible to residents in care. LPA observed additional fridge and freezer to store extra perishable food. LPA also observed additional non-perishable supplies, canned goods, PPE, extra incontinent supplies, as well as additional furniture and medical equipment for facility use. Laundry area was located in the garage as well along with an office area. At the time of the visit, the common area furniture's were observed to be in good condition. A sufficient supply of clean linen and towels were observed stored in the hallway cabinets. The facility maintained a comfortable temperature of 72 degrees Fahrenheit. Smoke detector(s) and carbon monoxide detector were operational at the time of the visit. LPA observed fire extinguishers to be fully charged and purchased this year. LPA observed five (5) resident bedrooms total. Resident bedrooms were observed furnished appropriately with clean linens, appropriate furnishings and sufficient lighting. Bathrooms were observed to be clean and sanitary and in operating condition with grab bars and non-skid surfaces. The bathrooms were sufficiently stocked with supplies and paper towels. The hot water temperature was measured between 105 - 120 degrees Fahrenheit. Activities and board games were observed stored in the main hallway. All exits have functioning auditory devices and were operational at the time of the visit. The LPA observed required postings posted throughout the home. The backyard has a covered outdoor area equipped with furniture including tables and chairs for resident use. The LPA observed two (2) self-latching gate with clear passageways clear of obstruction. The LPA observed a locked shed with gardening tools and medical equipment inaccessible to residents in care. No bodies of water were noted at the time of the visit. Records review, four (4) resident records were reviewed for, but not limited to: appraisals, medical records, admissions agreement, consent forms. Three (3) Personnel records were reviewed for, but not limited to: personnel records, health assessments, criminal record clearances, first aid/CPR training, and the appropriate training. All records were observed to be in order at this time Medications review, medications are centrally stored in a locked cabinet adjacent to the kitchen. All medications including PRNs were labeled, stored, and locked inaccessible to residents in care. PRNs have physicians order on file. Medications are properly documented on the centrally stored medications and destruction record. Medications appeared to be given as prescribed at the time of the visit. Infection control, LPA discussed Infection control: Upon entry, the facility has a central entry point for symptom screening, temperature checks, and sanitation station. At this time, the staff will continue to keep up signs that promotes good hand hygiene and symptoms of a communicable disease. The facility has an adequate supply of Personal Protection Equipment (PPE), and the facility is able to obtain additional supplies as needed. The facility’s cleaning protocol is sufficient. If needed, the facility has the capacity to designate a single isolation room if the facility has a confirmed case of an infectious disease. The facility’s policies and procedures as it pertains to infection control are adequate at this time. The LPA obtained the following documents at the time of visit: LIC500 Personnel Report, LIC9020 Client Roster, and a copy of the facility’s liability insurance. Interviews were conducted during the visit. Exit interview conducted, discussed and copy of report issued.the state’s words, verbatim · CDSS document, Apr 3, 2025

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Martha Arroyo arrived at the facility unannounced to conduct a required Annual inspection today. Upon arrival, there were two (2) staff members and six (6) residents present. The LPA was greeted at the door by staff, Marilyn Ino and Rhandy Abad. Staff contacted the Administrator, Charisse Bradley telephonically and the reason for the visit was explained. The Administrator informed the LPA that staff was able to assist and sign report. Entrance interview conducted. At 8:48 a.m., the LPA along with the staff toured the physical plant areas inside and outside to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. KITCHEN: The LPA inspected the kitchen/food service area at 8:49 a.m. Kitchen appliances appeared clean and were in operable condition at the time of the visit. The facility has a sufficient supply of perishable and non-perishable food. Refrigerator and pantry were checked for proper labels and expiration dates. Knives and sharps were observed in a locked drawer inaccessible to residents at the time of the visit. At 8:56 a.m., the hot water was measured in the kitchen sink at it measured 116.4 degrees Fahrenheit. COMMON AREAS: At the time of the visit, the living room and dining room furniture was observed to be in good condition. The facility maintained a comfortable temperature. At 9:14 a.m., the smoke detector(s) and carbon monoxide detector were tested and operational. The fire extinguisher was observed with a purchase date of 05/09/2023. Continued on LIC 809C... Continued from LIC 809... The LPA observed required postings throughout the common space. There is a working telephone on premises. An adequate supply of emergency food and water was observed at the time of the visit. GARAGE: The garage was observed inaccessible to residents at the time of the visit. The washer and dryer were observed inside the garage. There was an additional refrigerator and freezer observed with perishable foods in good condition. Detergents and toxins were observed inaccessible to residents at the time of the visit. BACKYARD: The backyard has a covered outdoor area equipped with furniture for resident use. Emergency exits and passageways were observed free of obstruction. There are two (2) gates that self-latch. No bodies of water were noted at the time of the visit. BEDROOMS: There are five (5) resident bedrooms. One (1) bedroom is double occupancy, and four (4) bedrooms are for single occupancy. LPA observed the resident bedrooms to be furnished appropriately with linens, appropriate furnishings, and sufficient lighting. There is a cabinet in the hallway with additional clean linens and towels. RESTROOMS: There are two (2) resident restrooms. Restrooms were observed with grab bars and non-skid surfaces. The bathrooms were sufficiently stocked with supplies and paper towels; towels and washcloths are not shared. The hot water temperature was measured in both bathrooms, and they measured between 105- and 120-degrees Fahrenheit at the time of the visit. RECORDS: Records review began at 9:26 a.m.; six (6) resident records were reviewed for, but not limited to: : signed admission agreements, current medical assessments with TB results, Consent for Treatment form, and current needs and services plan. During file review, LPA observed five (5) out of six (6) resident admissions agreement to be missing licensee/administrator signature and date. Staff stated administrator will be coming in to sign and date admissions agreement. Continued on LIC 809C... Continued from LIC 809C... Two (2) personnel records were reviewed for, but not limited to: personnel records, health assessments, criminal record clearances, first aid/CPR training, and the appropriate training. Files were complete. LPA was unable to review current Administrator’s file as it was not available during the inspection. Staff stated Administrator will email copy of file to LPA. The last emergency disaster drill was conducted on 01/15/2024. LPA interviewed two (2) staff members during the inspection. MEDICATIONS: Medications review began at approximately 12:25 p.m.; medications are centrally stored in a locked cabinet adjacent to the kitchen. At 12:55 p.m., medication review revealed that two (2) out of six (6) residents centrally stored medication and destruction record (CSMDR) are not being filled out with correct start dates as the quantity of pills left in the bottle do not match with the quantity resulting from start date on record. Staff stated they will audit medications and CSMDR and fill out with correct information. The following deficiency was observed (See LIC 809-D) and cited from the California Code of Regulations, Title 22 and/or California Health and Safety Code. Failure to correct the deficiencies may result in additional civil penalties. Exit interview conducted. Report was reviewed with staff and a copy of the report and appeal rights were provided.the state’s words, verbatim · CDSS document, Apr 25, 2024