Ventura Grand Chateau is a residential care home for the elderly (RCFE) in Ventura, Ventura County, California — state license #565802472, licensed for 49 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 35 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated December 23, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 43 times and filed 35 documents. The most recent is a facility evaluation report, dated December 23, 2025.
The state's published file for this home includes 19 documents with transcribed findings, dated April 12, 2022 to September 24, 2025. 19 of the 19 carry the state's recorded outcome word: “Substantiated” (11), “Unsubstantiated” (8). 19 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 19 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Dec 23, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 4, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 4, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 24, 2025Substantiated
Allegation investigated: Illegal Eviction
Licensing Program Analyst (LPA) Esther Cortez arrived at the facility unannounced to conduct an initial complaint investigation at 11:40 AM. Upon arrival, LPA met with Administrator Sean Beharry and informed them of the reason of the visit. On 09/18/25, LPA Cortez interviewed Licensee representative Michael Dimaguila and Administrator Sean Beharry, conducted a file review, and obtained copies of pertinent documents relevant to the investigation. During today's visit the LPA conducted a file review, interviewed Licensee representative telephonically, conducted interviews with the Admnistrator, one (1) staff, three (3) residents and attemted to interview Resident #1 (R1). Report will continue on LIC9099-C, 2nd page. Substantiatedthe state’s words, verbatim · CDSS document, Sep 24, 2025 · control 29-AS-20250916103016
Jul 14, 2025Unsubstantiated
Allegation investigated: Residents are being left in soiled depends/clothes for an extended period of time Staff are putting residents to bed at an early time Residents are not being checked on/repositioned every 2 hours Staff are not providing residents nutritious meals
Licensing Program Analyst (LPA) Teresa Camara conducted a subsequent complaint investigation visit regarding the above noted allegations. LPA met with medication technician (MT) supervisor Jennifer Diaz and explained the reason for the visit. The MT called the administrator Sean Beharry who was at the hospital and could not return to the facility. The administrator authorized the MT to sign the report. On 5/20/2025, LPA conducted interviews with seven (7) staff and reviewed documents. During today's visit 7/14/2025, LPA met with the MT and interviewed staff and a witness starting at 2:57 p.m. (continued on LIC9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 14, 2025 · control 29-AS-20250516101038
May 13, 2025Substantiated
Allegation investigated: Staff did not treat residents with dignity and respect Staff did not provide a safe and comfortable environment for residents Staff member handles residents in a rough manner
Licensing Program Analyst (LPA), Esther Cortez conducted an unannounced initial subsequent complaint visit for the above allegations. Upon arrival, LPA met with Administrator Sean Beharry and was explained the reason for the visit. Administrator Sean Beharry left approxiamtely at 4:35 p.m. and authorized Assistant Administrator Jen Diaz to review and sign the report. On 07/01/2024, between 06:10 p.m. and 7:15 p.m., the LPA interviewed two (2) staff, and obtained copies of pertinent documents relevant to the investigation. During today's visit between 11:45 a.m. and 4:30 p.m. the LPA conducted nine (9) staff interviews, sucessfully interviewed three (3) residents, attempted to interviewed three (3) additional residents, toured the facility, conducted a file review of S1's file and collected pertinent documents relevant to the investigation. Report will continue on LIC9099-C, 2ND PAGE. Substantiatedthe state’s words, verbatim · CDSS document, May 13, 2025 · control 29-AS-20240628132104
May 2, 2025Substantiated
Allegation investigated: Staff restrains resident by securing resident's shoe laces to the wheelchair foot rest. Resident enters another resident's room and goes through resident's personal items. Staff use furniture to block entrance to resident's room to prevent another resident from entering but it also blocks the resident and visitors from entering their room.
Licensing Program Analyst (LPA) Teresa Camara conducted an initial complaint investigation visit regarding the above noted allegations. LPA met with administrator Sean Beharry and explained the reason for the visit. LPA spoke with administrator regarding this complaint starting at 10:30 a.m. LPA conducted interviews with five staff starting at 10:41 a.m. At noon LPA conducted a brief facility tour. LPA observed Resident 1 (R1) and Resident 2 (R2) eating lunch. LPA attempted to speak with R1 but they were not responsive to questions. R2 nodded and said "hi" but otherwise did not respond to questions. Based on interviews with the administrator and staff, R2 has a tendancy to enter R1's room, as well as other residents' rooms, takes out all of their personal items and places them on the bed to be packed up. R2 tends (continued on LIC9099-C) Substantiatedthe state’s words, verbatim · CDSS document, May 2, 2025 · control 29-AS-20250425111303
May 2, 2025Unsubstantiated
Allegation investigated: Staff handle resident(s) in a rough manner while in care. Staff do not accord dignity to resident(s) in care.
Licensing Program Analyst (LPA) Teresa Camara conducted a subsequent complaint investigation visit regarding the above noted allegations. LPA met with administrator Sean Beharry and explained the reason for the visit. LPA spoke with administrator regarding this complaint starting at 10:30 a.m. LPA conducted interviews with five staff starting at 10:41 a.m. At noon LPA conducted a brief facility tour. During a prior visit on 4/10/2025, LPA interviewed staff and attempted to interview Resident 1 (R1). Based on interviews and observations, R1 gets very upset when getting changed. On the date of the incident R1 needed to be changed and was taken to one of the restrooms. R1 tends to yell and curse when being changed which can sound disturbing but it is R1's usual behavior when being changed. Based on these interviews and observations, the above noted allegations are deemed UNSUBSTANTIATED at this time. Unsubstantiatedthe state’s words, verbatim · CDSS document, May 2, 2025 · control 29-AS-20250402093724
Mar 14, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 22, 2024Substantiated
Allegation investigated: Staff yell at residents
On 11/22/2024, Licensing Program Analyst (LPA) Brian Phillips conducted a subsequent complaint investigation visit to deliver final findings for the above allegations. During this visit, LPA met with Administrator Sean Beharry and explained the reason for the visit. On the allegation: Staff yell at residents. It is alleged that staff #1 (S1) has been observed yelling at residents like they were being scolded. Allegedly S1 has been previously told to stop but continues to yell at the residents. On 6/13/2023, the Licensing Agency received complaint # 29-AS-20230613124133 with allegations against the same staff member stating that they handle residents in care in a rough manner and they are unable to meet the needs of residents in care due to a language barrier. Interviews with residents and staff confirmed that S1 has been observed handling residents roughly and inappropriately. Continued on 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Nov 22, 2024 · control 29-AS-20240112112248
Nov 22, 2024Unsubstantiated
Allegation investigated: Staff did not address a resident's scabies infection while in care Staff did not meet the resident's dietary needs Illegal eviction
On 11/22/2024, Licensing Program Analyst (LPA) Brian Phillips conducted a subsequent complaint investigation visit to deliver final findings for the above allegations. During this visit, LPA met with Administrator Sean Beharry and explained the reason for the visit. On the allegation: Staff did not address a resident's scabies infection while in care. It is alleged that Resident #1 (R1) suffered a severe scabies infection while in care at the facility above that was not appropriately addressed by staff. On 02/05/2024, Community Care Licensing Division (CCLD) received a complaint alleging that the facility above did not appropriately address a scabies outbreak. According to complaint #29-AS-20240205083319, two (2) residents had been taken to urgent care and diagnosed with suspected Scabies. However, Incident reports regarding the Infectious disease for both residents were not submitted to CCLD and Ventura County Public Health (VCPH) was not notified. Continued on 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 22, 2024 · control 29-AS-20240313113518
Nov 22, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 15, 2024Unsubstantiated
Allegation investigated: Due to staff, resident sustained multiple fractures and cuts while in care
On 11/13/2024, Licensing Program Analyst (LPA) Phillips conducted a subsequent complaint visit to deliver final findings for the above allegation. During today’s visit, LPA met with Administrator Sean Beharry and explained the reason for the visit. On 03/13/2024, the Woodland Hills North Adult and Senior Care office received a complaint that due to staff, resident sustained multiple fractures and cuts while in care. The complaint was referred to the Community Care Licensing Division (CCLD) Investigations Branch (IB) and assigned to Investigator Peter Zertuche. On 03/14/2024, from 11:19am to 3:30pm, Licensing Program Analyst (LPA) Christine Yee conducted the initial complaint visit. LPA Yee met with Sean Beharry, administrator, and explained the reason for the visit. During the visit, the LPA conducted interviews from 12:01pm to 2:42pm with the administrator and staff #1 (S1); and telephone interviews with a family member and R1’s conservator. Facility documents, including R1’s file, wethe state’s words, verbatim · CDSS document, Nov 15, 2024 · control 29-AS-20240313113518
Jul 11, 2024Substantiated
Allegation investigated: Staff member physically abuses residents in care. Staff member handles residents in care in a rough manner. Staff member is not according resident(s) dignity while in care. Staff member is unable to meet the needs of residents in care due to a language barrier.
Licensing Program Analyst (LPA) Teresa Camara conducted a subsequent complaint investigation visit. LPA met with administrator Sean Beharry and explained the reason for the visit. During the investigation, LPA conducted interviews with the administrator starting at 11:52 a.m., Resident 1 (R1) at 11:34 a.m., and multiple staff starting at 11:57 a.m. LPA also reviewed and obtained pertinent records at 12:03 p.m. LPA previously interviewed residents on 6/20/2023. Interviews with residents and staff confirmed that Staff 1 (S1) has been observed handling residents roughly and inappropriately. S1 has been observed including but not limited to twisting resident's wrists while changing/cleaning resident to force resident to comply with prompts, pulling a resident's hair and (continued on LIC9099-C) Substantiatedthe state’s words, verbatim · CDSS document, Jul 11, 2024 · control 29-AS-20230613124133
Jul 11, 2024Substantiated
Allegation investigated: Staff does not treat resident with respect.
Licensing Program Analyst (LPA) Teresa Camara conducted an initial complaint investigation visit. LPA met with administrator Sean Beharry and explained the reason for the visit. During the investigation, LPA conducted interviews with the administrator starting at 11:52 a.m., Resident 1 (R1) at 11:34 a.m., and multiple staff starting at 11:57 a.m. LPA also reviewed and obtained pertinent records at 12:03 p.m. The interviews conducted with R1 and staff, other than Staff 1 (S1) confirmed that S1 forcefully grabs the television remote from R1 while R1 is listening to music in the activity room and changes the channel to movies. None of the other residents complain about the music and nobody asks to watch the movies S1 turns on. Substantiatedthe state’s words, verbatim · CDSS document, Jul 11, 2024 · control 29-AS-20240709103040
Jul 11, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 22, 2024Unsubstantiated
Allegation investigated: Staff did not seek timely medical attention for a resident. Staff did not address a resident’s scabies infection.
Licensing Program Analysts (LPAs), Martha Arroyo and Valeria Conway conducted a subsequent visit to the facility to issue findings for the above allegations. The initial visit was conducted on 06/13/2023 by LPA M. Arroyo. During today's visit, LPA met with the Administrator, Sean Beharry and the reason for the visit was explained. Entrance interview. During the initial visit on 06/13/2023, at 10:52 a.m., the LPA conducted a tour of the facility to ensure there are no health and safety concerns, conducted interviews with two Administrators, two staff, and four residents between 11:04 a.m. and 12: 40 p.m., conducted a file review at 11:35 a.m., and obtained copies of pertinent documents relevant to the investigation. Hospice records were requested and reviewed. Continued on LIC 9099C... Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 22, 2024 · control 29-AS-20230608141637
Feb 22, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 12, 2024Substantiated
Allegation investigated: Staff did not address an outbreak
Licensing Program Analysts (LPA) Esther Cortez arrived unannounced at 10:00 a.m. to conduct an initial 10-day complaint visit. The LPA met with Administrator Sean Beharry and explained the reason for the visit. During today's visit, the LPA obtained documents, conducted a file review, and conducted staff interviews from 10:00 a.m. - 12:30 p.m. It was alleged that Staff did not address an outbreak. It was reported that residents and staff have visible rashes and residents are constantly itching. It was further reported that this has been going on for months and that the rash is contagious. Interviews conducted with staff revealed that there are residents and staff who are currently experiencing rashes and itchiness and it has been ongoing for months. Report will continue on LIC9099-C. Substantiatedthe state’s words, verbatim · CDSS document, Feb 12, 2024 · control 29-AS-20240205083319
Jan 26, 2024Unsubstantiated
Allegation investigated: Staff do not ensure resident's personal hygiene needs are met
Licensing Program Analysts (LPA) Esther Cortez arrived unannounced at 9:45 a.m. to conduct a subsequent compliant visit. The LPA met with MedTech (MT) Jennifer Diaz and explained the reason for the visit. Administrator Sean Beharry could not be at the facility during today's visit and authorized MT Hazel Esaspillaga to sign and receive the report. On 08/23/23, the LPA toured the facility, obtained documents, and conducted staff and resident interviews from 8:50 a.m. - 6:00 p.m. During today's visit, the LPA conducted a file review, obtained documents, and interviewed staff and Individual #1 (I1) who cared for R1 in 2023 from 9:45 a.m. to 1:00 p.m. Report will continue on LIC9099-C. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 26, 2024 · control 29-AS-20230818091916
Jan 26, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 26, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 21, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 23, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Ventura Grand Chateau licensed?
Yes — Ventura Grand Chateau is a licensed residential care home for the elderly (RCFE) in Ventura (Ventura County): California license #565802472, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 49 residents. State records list 35 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated December 23, 2025, appears in the inspection record on this page.
Can Ventura Grand Chateau care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Ventura Grand Chateau with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record49 NON-AMBULATORY, OF WHICH 48 MAY BE BEDRIDDEN. 1 AMBULATORY RESIDENT ON 2ND FLOOR. HOSPICE WAIVER FOR 15.
How much does Ventura Grand Chateau cost?
California's public licensing record does not include Ventura Grand Chateau's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Ventura County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Ventura Grand Chateau accept Medi-Cal or the Assisted Living Waiver?
Ventura Grand Chateau is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
38 of 49 beds occupied (78%) when the state visited on September 24, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Ventura Grand Chateau?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 43 state visits and 35 dated documents since 2021 for Ventura Grand Chateau; 19 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 24, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 43 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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