Finest Living At Crestwood is a residential care home for the elderly (RCFE) in Ventura, Ventura County, California — state license #565801541, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 15 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated January 27, 2026 — published below in full, verbatim and unscored.

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Finest Living At Crestwood

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Ventura, CA · Ventura County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #565801541, held since 2008 · read from the California state record on August 2, 2026 ·See on State Site →
225 Crestwood Avenue · Ventura, Ventura County
Phone
(805) 620-0739
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 3 residents
Bedridden careApproved for 1 resident

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN IN BDRM #5. HOSPICE WAIVER FOR 3.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 18 times and filed 15 documents. The most recent is a facility evaluation report, dated January 27, 2026.

Most recent state visit
January 27, 2026
Occupancy at the November 15, 2024 visit
4 of 6 beds

The state's published file for this home includes 8 documents with transcribed findings, dated October 12, 2021 to November 15, 2024. 8 of the 8 carry the state's recorded outcome word: “Substantiated” (7), “Unsubstantiated” (1). 8 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 8 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 7 of 15 documentsFull record on the state’s site →
20261 state visit · 1 document
Jan 27, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20251 state visit · 1 document
Jan 9, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 5 documents
Nov 15, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Questionable death. Staff did not properly care for resident's pressure injury. Resident sustained unexplained wound while in care.

Licensing Program Analyst (LPA) Martha Arroyo conducted a subsequent complaint visit to deliver findings for the above allegations. LPA met with the Administrator, Adelaida Cruz and explained the reason for the visit. Entrance interview. On 01/18/2024, the Department received a complaint regarding an allegation of questionable death. It was alleged that although Resident #1 (R1) was in hospice, R1 died as a result of poor care as R1 had a fever that could have been managed. The complaint was referred to the Community Care Licensing Investigations Branch (IB) and assigned to Investigator Rocio Flores to obtain additional pertinent documents. Report Continued on LIC 9099C... Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 15, 2024 · control 29-AS-20240118100032
Nov 15, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff is sleeping during shift.

Licensing Program Analyst (LPA), Martha Arroyo conducted a subsequent complaint visit to the above facility. The purpose of the visit is to deliver findings for the above allegation. The initial visit was conducted on 01/19/2024 by LPA B. Balisi. On today's visit, LPA Arroyo met with Administrator, Adelaida Cruz. Entrance interview. During the initial visit on 01/19/2024, LPA Balisi conducted a plant tour, interviewed staff, residents, and reviewed and obtained copies of pertinent documents at approximately 10:30 a.m. It was alleged that staff is sleeping during shift. It was reported that Staff #1 (S1) was sleeping on the couch on 01/11/2024. Information obtained during the course of the investigation reflected that S1 was indeed sleeping during their shift at the facility while they were supposed to be caring for R1. Report Continued on LIC 9099C... Substantiatedthe state’s words, verbatim · CDSS document, Nov 15, 2024 · control 29-AS-20240112085223
Nov 15, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 19, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff did not keep facility free of insects.

Licensing Program Analyst (LPA) Brian Balisi conducted an unannounced complaint visit for the allegations listed above. Upon arrival LPA met with Alice Resolme and explained the reason for the visit. Licensee Adelaida Cruz could not be onsite at this time , but was contacted during the visit and stated Alice can sign in their place. At approx. 10:30am, LPA conducted physical plant, interviewed staff, residents and reviewed and obtained copies of pertinent documentation relevant to the investigation. It was reported that Staff did not keep facility free of insects, as it was alleged that there is an infestation of spiders and termites in Room #3, Resident #1 (R1)'s closet. During physical plant, LPA observed spider webs and four (4) spiders along the railing of R1's closet. LPA also observed multiple spider webs in room #5. LPA did not observe any evidence of termite infestation in any room. Substantiatedthe state’s words, verbatim · CDSS document, Jan 19, 2024 · control 29-AS-20240112085223
Jan 9, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations4typical 0
Type B citations7typical 0
Substantiated complaints11typical 0
Total complaints6typical 0
State visits on file18typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2008.
Year-by-year trend
YearVisitsDocumentsSubstantiated202611020251102024352202311020226742021121
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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≈ $4,000–$6,500 /mo
our estimate — Ventura County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2024 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (805) 620-0739

Is Finest Living At Crestwood licensed?

Yes — Finest Living At Crestwood is a licensed residential care home for the elderly (RCFE) in Ventura (Ventura County): California license #565801541, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 15 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated January 27, 2026, appears in the inspection record on this page.

Can Finest Living At Crestwood care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Finest Living At Crestwood with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license record6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN IN BDRM #5. HOSPICE WAIVER FOR 3.

How much does Finest Living At Crestwood cost?

California's public licensing record does not include Finest Living At Crestwood's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Ventura County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Finest Living At Crestwood accept Medi-Cal or the Assisted Living Waiver?

Finest Living At Crestwood is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

4 of 6 beds occupied (67%) when the state visited on November 15, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Finest Living At Crestwood?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 18 state visits and 15 dated documents since 2021 for Finest Living At Crestwood; 8 complaint-investigation narratives are transcribed verbatim below. The most recent, dated November 15, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

8 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedQuestionable death. Staff did not properly care for resident's pressure injury. Resident sustained unexplained wound while in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Martha Arroyo conducted a subsequent complaint visit to deliver findings for the above allegations. LPA met with the Administrator, Adelaida Cruz and explained the reason for the visit. Entrance interview. On 01/18/2024, the Department received a complaint regarding an allegation of questionable death. It was alleged that although Resident #1 (R1) was in hospice, R1 died as a result of poor care as R1 had a fever that could have been managed. The complaint was referred to the Community Care Licensing Investigations Branch (IB) and assigned to Investigator Rocio Flores to obtain additional pertinent documents. Report Continued on LIC 9099C... Unsubstantiated— CDSS inspection report, November 15, 2024 · control 29-AS-20240118100032
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff is sleeping during shift.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA), Martha Arroyo conducted a subsequent complaint visit to the above facility. The purpose of the visit is to deliver findings for the above allegation. The initial visit was conducted on 01/19/2024 by LPA B. Balisi. On today's visit, LPA Arroyo met with Administrator, Adelaida Cruz. Entrance interview. During the initial visit on 01/19/2024, LPA Balisi conducted a plant tour, interviewed staff, residents, and reviewed and obtained copies of pertinent documents at approximately 10:30 a.m. It was alleged that staff is sleeping during shift. It was reported that Staff #1 (S1) was sleeping on the couch on 01/11/2024. Information obtained during the course of the investigation reflected that S1 was indeed sleeping during their shift at the facility while they were supposed to be caring for R1. Report Continued on LIC 9099C... Substantiated— CDSS inspection report, November 15, 2024 · control 29-AS-20240112085223
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not keep facility free of insects.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Brian Balisi conducted an unannounced complaint visit for the allegations listed above. Upon arrival LPA met with Alice Resolme and explained the reason for the visit. Licensee Adelaida Cruz could not be onsite at this time , but was contacted during the visit and stated Alice can sign in their place. At approx. 10:30am, LPA conducted physical plant, interviewed staff, residents and reviewed and obtained copies of pertinent documentation relevant to the investigation. It was reported that Staff did not keep facility free of insects, as it was alleged that there is an infestation of spiders and termites in Room #3, Resident #1 (R1)'s closet. During physical plant, LPA observed spider webs and four (4) spiders along the railing of R1's closet. LPA also observed multiple spider webs in room #5. LPA did not observe any evidence of termite infestation in any room. Substantiated— CDSS inspection report, January 19, 2024 · control 29-AS-20240112085223

2022

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff fail to safeguard residents’ belongings from damages
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Angel Ascencio conducted a subsequent visit to deliver final findings to the above facility. LPA met with staff member at 11:30 a.m. who was authorized to sign the report. Administrator Adelaida Cruz was not able to join LPA Ascencio during visit. On 11/07/2022, the Department received a complaint alleging that regarding facility staff failed to safeguard the resident’s belongings from damages. On 11/08/2022, LPA Ascencio conducted a facility tour starting at 11:48 a.m. At 12:17 p.m., Resident #1 (R1) room was observed to have rat droppings underneath a red sofa chair and inside the walk-in closet. At the time, LPA did not observed damages to R1’s personal belonging. Interview with R1’s Family member, on 12/01/2022 starting at 9:35 a.m. revealed that the sole of R1’s shoe was eaten by rodents inside the home. R1’s family stated they mentioned this to staff members, but staff were not fazed by the news of rodents and damages to R1’s shoe. R1’s family adde— CDSS inspection report, December 15, 2022 · control 29-AS-20221107150416
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff failed to safeguard resident’s personal belongings.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) KaSandra Lopez conducted an unannounced initial complaint inspection regarding the above allegation. The LPA met with caregivers at 10:32 AM and explained the reason for the inspection. There were two caregivers and six residents present when the LPA arrived. Administrator Aida Cruz was contacted and advised of the visit. The Administrator is currently out of town and unable to come to the facility, although the LPA was able to conduct telephone interviews with her during the visit. Community Care Licensing Division (CCLD) received the complaint of 'Facility staff failed to safeguard resident’s personal belongings' alleging pictures were removed from Resident #1's (R1) wall without R1's permission. The LPA conducted a physical plant tour of the facility with Staff Alex Garcia. At 10:42 AM, the LPA attempted to conducted an interview with Resident #1 (R1) but R1 was unable to provide any information to the LPA at this time. Report continued on LIC 9099-C.— CDSS inspection report, November 17, 2022 · control 29-AS-20221110164605
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not dispense medication as prescribed Staff do not assist resident with grooming
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Kelly Dulek conducted an initial complaint investigation for the allegations listed above. LPA arrived at the facility at 11:02AM and initially met with facility staff. Licensee was contacted via telephone and indicated she would arrive at the facility shortly. Licensee Adelaida (Aida) Cruz arrived at 11:55AM. Entrance interview conducted. During today's visit, LPA toured the facility with Staff #1 (S1) at 11:22AM, attempted resident interviews between 11:26AM and 11:40AM, conducted staff interviews at 11:44AM, 01:40PM, and 01:59PM, conducted a medication audit for Resident #1 (R1) at 12:21PM, reviewed relevant documents at 1:10PM, and interviewed Licensee throughout the visit. The following was then determined: It was alleged that staff do not dispense medications as prescribed. A medication audit was conducted for R1's prescribed medications at 12:21PM. The medication list initially given for LPA to review was dated REPORT CONTINUED ON LIC 9099-C Subst— CDSS inspection report, November 10, 2022 · control 29-AS-20221108142907
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedLicensee failed to keep the facility free of rodents and/or insects.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Angel Ascencio conducted an initial complaint visit to the above facility. LPA met with staff member at 11:46 a.m. Administrator Adelaida Cruz arrived at the facility at 12:50 p.m. Entrance interview conducted. On 11/07/2022, the Department received a complaint regarding licensee failed to keep the facility free of rodents and/or insects. On 11/08/2022, LPA Ascencio conducted a facility tour starting at 11:48 a.m. At 11:50 a.m., the activity area/medication cabinet was observed to have rodent droppings by a corner outlet plug. At 11:57 a.m., LPA observed the attic which contained a mouse trap with multiple roden droppings surrounding the area. Staff #1 (S1) stated that they had a rat problem a few weeks back. The rats were observed to wander about the kitchen and the hallways. Pest control has been out to the home and placed traps everywhere. At 12:17 p.m., Resident #1 (R1) room was observed to have rat droppings underneath a red sofa chair. LPA asked st— CDSS inspection report, November 8, 2022 · control 29-AS-20221107150416

2021

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility does not have operable smoke detectors in resident rooms Facility did not obtain a permit from the City for kitchen remodel Facility failed to provide adequate food service Resident room smelled of urine
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) JoAnn Rosales conducted a complaint investigation visit. LPA met with Administrator Adelaida Cruz. During today's visit LPA toured the facility with staff Alex Garcia, interviewed staff and residents, reviewed resident records and obtained copies of pertinent documents. Concerns were that resident rooms had inoperable smoke detectors. During facility tour with staff Garcia starting at 10:06 am LPA observed a smoke detector in resident #1 (R1)'s room hanging by the wiring from the ceiling. Staff stated that the smoke detector has not been working for 2 weeks and needs a battery. During facility tour at 10:23 am with staff Garcia LPA observed a smoke detector in R2's room hanging by the wiring from the ceiling. R2 stated that when they moved into the facility that is how the smoke detector was. Staff Garcia tested all smoke detectors which are hired wired and they were all operational however, the smoke detector in R1's room was chirping due to battery nee— CDSS inspection report, October 12, 2021 · control 29-AS-20211007151918

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 18 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
4
typical for this size: 0
Type B citations
7
typical for this size: 0
Substantiated complaints
11
typical for this size: 0
Total complaints
6
typical for this size: 0
State visits on file
18
typical for this size: 6
See the full inspection record on the state's site →
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What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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