Lovely Community Healthcare is a residential care home for the elderly (RCFE) in Thousand Oaks, Ventura County, California — state license #565802441, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 15 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 10, 2026 — published below in full, verbatim and unscored.

See an error in this summary? Report it — free →

57 homes in view

Lovely Community Healthcare

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Small home, 6 residents · Thousand Oaks, CA · Ventura County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #565802441, held since 2017 · read from the California state record on August 2, 2026 ·See on State Site →
52 W Norman Avenue · Thousand Oaks, Ventura County
Phone
(805) 852-8770
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 6 residents
Bedridden careApproved for 1 resident

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

See an error in these clearances? Report it — free →

What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY OF WHICH 1 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 6.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 16 times and filed 15 documents. The most recent is a facility evaluation report, dated July 10, 2026.

Most recent state visit
July 10, 2026
Occupancy at the February 18, 2025 visit
6 of 6 beds

The state's published file for this home includes 6 documents with transcribed findings, dated October 14, 2021 to February 18, 2025. 6 of the 6 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (4). 6 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 5 of 15 documentsFull record on the state’s site →
20261 state visit · 1 document
Jul 10, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20252 state visits · 2 documents
Jul 9, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 18, 2025Complaint investigation reportSubstantiated

Allegation investigated: Licensee did not provide the correct refund to resident’s representative

Licensing Program Analyst (LPA) Kelly Dulek conducted an initial complaint investigation for the allegation listed above. Upon arrival, LPA met with facility staff who called the Licensee to inform them of the LPA’s visit. LPA spoke with Licensee Cilva Toume at 09:55AM. Licensee arrived at 10:32AM. Entrance interview conducted. The complaint alleges that Resident #1 (R1) had moved into the facility on 12/30/2024 and passed away at the facility on hospice care on 01/05/2025 and R1’s responsible party did not receive a full refund to date. LPA obtained copies of R1’s admission agreement and R1’s documents filled out upon admission. Interview with Licensee revealed that they had discussed refunds and had verbally agreed that no refund would be issued for R1’s fees paid for January 2025 due to additional care R1 required while R1 was present at the facility. LPA reviewed R1’s admission agreement signed by R1’s responsible party and Licensee. R1’s Continued on LIC 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Feb 18, 2025 · control 29-AS-20250211121654
20242 state visits · 2 documents
Oct 30, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff is not providing adequate care and supervision to resident. Resident sustained an injury from a fall at the facility.

Licensing Program Analyst (LPA) Sandra Urena arrived unannounced to deliver the findings for the allegations listed above. The LPA was greeted by staff and contacted the Administrator via telephone. The Administrator Cilva Toume arrived thereafter, and the LPA explained the reason for the visit. On 07/05/2023, Licensing Program Analyst (LPA) Elsie Campos arrived unannounced for an initial 10-day complaint investigation. The LPA met with Staff at 10:35 a.m., Administrator Cilva Toume arrived shortly thereafter, and LPA explained the reason for the visit. During today's visit, the LPA toured the facility, interviewed staff at 9:45 a.m.,10:00 a.m., and 10:15 a.m., interviewed residents at 10:30 a.m. and 10:35 a.m. Attempted interviews with 3rd parties at 11:13 a.m. and 11:29 a.m. and collected pertinent documents. Continues on LIC 9099C... Substantiatedthe state’s words, verbatim · CDSS document, Oct 30, 2024 · control 29-AS-20230629151129
Jul 23, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations5typical 0
Substantiated complaints5typical 0
Total complaints6typical 0
State visits on file16typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2017.
Year-by-year trend
YearVisitsDocumentsSubstantiated202611020252212024221202333020225502021220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$4,000$6,500 /mo
our estimate — Ventura County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.

Cost range look wrong? Report it — free →

Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
Claim your home → · See something wrong? → · How we source every fact →
Call (805) 852-8770

Is Lovely Community Healthcare licensed?

Yes — Lovely Community Healthcare is a licensed residential care home for the elderly (RCFE) in Thousand Oaks (Ventura County): California license #565802441, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 15 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated July 10, 2026, appears in the inspection record on this page.

Can Lovely Community Healthcare care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Lovely Community Healthcare with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY OF WHICH 1 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 6.

How much does Lovely Community Healthcare cost?

California's public licensing record does not include Lovely Community Healthcare's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Ventura County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Lovely Community Healthcare accept Medi-Cal or the Assisted Living Waiver?

Lovely Community Healthcare is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

6 of 6 beds occupied (100%) when the state visited on February 18, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Lovely Community Healthcare?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 16 state visits and 15 dated documents since 2021 for Lovely Community Healthcare; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 18, 2025, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

6 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedLicensee did not provide the correct refund to resident’s representative
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Kelly Dulek conducted an initial complaint investigation for the allegation listed above. Upon arrival, LPA met with facility staff who called the Licensee to inform them of the LPA’s visit. LPA spoke with Licensee Cilva Toume at 09:55AM. Licensee arrived at 10:32AM. Entrance interview conducted. The complaint alleges that Resident #1 (R1) had moved into the facility on 12/30/2024 and passed away at the facility on hospice care on 01/05/2025 and R1’s responsible party did not receive a full refund to date. LPA obtained copies of R1’s admission agreement and R1’s documents filled out upon admission. Interview with Licensee revealed that they had discussed refunds and had verbally agreed that no refund would be issued for R1’s fees paid for January 2025 due to additional care R1 required while R1 was present at the facility. LPA reviewed R1’s admission agreement signed by R1’s responsible party and Licensee. R1’s Continued on LIC 9099-C SubstantiatedCDSS inspection report, February 18, 2025 · control 29-AS-20250211121654

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff is not providing adequate care and supervision to resident. Resident sustained an injury from a fall at the facility.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Sandra Urena arrived unannounced to deliver the findings for the allegations listed above. The LPA was greeted by staff and contacted the Administrator via telephone. The Administrator Cilva Toume arrived thereafter, and the LPA explained the reason for the visit. On 07/05/2023, Licensing Program Analyst (LPA) Elsie Campos arrived unannounced for an initial 10-day complaint investigation. The LPA met with Staff at 10:35 a.m., Administrator Cilva Toume arrived shortly thereafter, and LPA explained the reason for the visit. During today's visit, the LPA toured the facility, interviewed staff at 9:45 a.m.,10:00 a.m., and 10:15 a.m., interviewed residents at 10:30 a.m. and 10:35 a.m. Attempted interviews with 3rd parties at 11:13 a.m. and 11:29 a.m. and collected pertinent documents. Continues on LIC 9099C... SubstantiatedCDSS inspection report, October 30, 2024 · control 29-AS-20230629151129

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff slapped resident Staff sexually harassed resident Resident not being fed meals
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Elsie Campos arrived unannounced for a subsequent complaint visit to deliver the findings for the above allegations. The LPA met with Staff at 10:45 a.m., Administrator Cilva Toume was unable toarrice at the facility and gave permission for staff to sign the report. The LPA explained the reason for the visit. During the visit on 4/6/2023, the LPA toured the facility at 10:30 a.m., collected pertinent documents at 10:40 a.m., interviewed staff at 10:50 a.m.,10:57 a.m., and 11:21 a.m., interviewed residents at 11:04 a.m., 11:08 a.m., 11:10 a.m., 11:16 a.m., and 11:17 a.m. Attempted interviews with witnesses at 12:58 p.m. and 1:38 p.m. During today’s visit, the LPA toured the facility at 10:55 a.m. to ensure that there were no immediate health and safety concerns and delivered the findings. ***Continued on LIC9099-C*** UnsubstantiatedCDSS inspection report, April 26, 2023 · control 29-AS-20230329111941
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff refuse to issue resident a refund
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA), Elsie Campos conducted an unannounced initial 10-day complaint visit for the above allegations. Upon arrival, the LPA met with staff Raymund Escoto and explained the reason for the visit. Administrator, Cilva Toume arrived shortly thereafter. During today's inspection, the LPA interviewed staff at 11:20 a.m., interviewd the Adminsitrator at 12:02 p.m., conducted a facility tour to ensure there are no health and safety concerns at 11:30 a.m., at 11:45 a.m. the LPA conducted a resident file review and obtained copies of resident records and other pertinent documents relevant to the investigation. **Continued on LIC 9099-C** UnsubstantiatedCDSS inspection report, March 15, 2023 · control 29-AS-20230310145441

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 16 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 0
Type B citations
5
typical for this size: 0
Substantiated complaints
5
typical for this size: 0
Total complaints
6
typical for this size: 0
State visits on file
16
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(805) 852-8770
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

See something wrong? Report an error — free → · How we source every fact →

This page is generated from CDSS Community Care Licensing public records. How we build these pages →

Do you run Lovely Community Healthcare? Claim this listing — free — add photos, activities, languages, and today’s availability.