Gables Of Ojai, The is a residential care home for the elderly (RCFE) in Ojai, Ventura County, California — state license #565800551, licensed for 118 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 20 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 18, 2026 — published below in full, verbatim and unscored.

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Gables Of Ojai, The

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Residential care home for the elderly (RCFE) · Large community, 118 residents · Ojai, CA · Ventura County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #565800551, held since 2000 · read from the California state record on August 2, 2026 ·See on State Site →
701 N. Montgomery St. · Ojai, Ventura County
Phone
(805) 646-1446
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 60 residents
Dementia / memory careVerified in record
Hospice careApproved for 15 residents
Bedridden careApproved for 4 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
60 NON-AMBULATORY, OF WHICH 4 MAY BE BEDRIDDEN IN THE GARDENS ROOM #2, #6 AND #7. HOSPICE WAIVER FOR 15. NEW MANAGEMENT COMPANY, PARSONS FAMILY MANAGEMENT, LLC, EFFECTIVE 03/01/22.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 25 times and filed 20 documents. The most recent is a facility evaluation report, dated May 18, 2026.

Most recent state visit
May 18, 2026
Occupancy at the February 7, 2025 visit
64 of 118 beds

The state's published file for this home includes 11 documents with transcribed findings, dated October 19, 2021 to February 7, 2025. 11 of the 11 carry the state's recorded outcome word: “Substantiated” (5), “Unsubstantiated” (6). 11 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 11 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 11 of 20 documentsFull record on the state’s site →
20261 state visit · 1 document
May 18, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20252 state visits · 2 documents
Oct 16, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 7, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not have planned activities for the residents Staff interfered with a resident's religious beliefs Staff interfered with the residents visitations

Licensing Program Analyst (LPA) Teresa Camara conducted an initial complaint investigation visit. LPA met with Executive Director (ED) DeeDee Heninger and explained the reason for the visit. LPA interviewed ED starting at 11:30 a.m. LPA reviewed pertinent documents at 1:42 p.m. LPA interviewed staff 1 (S1) at 1:13 p.m. and staff 2 (S2) at 2:19 p.m. LPA interviewed Resident 1 (R1) at 2:02 p.m., attempted to interview Resident 2 (R2) at 1:55 p.m. and interviewed Resident 3 (R3) at 2:25 p.m. Allegation: Staff do not have planned activities for the residents LPA reviewed the activities schedules for the assisted living (AL) and memory care (MC) residents. Some of the entertainment and event activities are held only in AL or sometimes only in MC. During those events, the MC residents are brought over to AL if they want to join in and the same happens with AL residents going to (continued on LIC9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 7, 2025 · control 29-AS-20250206161442
20244 state visits · 5 documents
Oct 25, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 7, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff do not ensure that medication disposal procedures are being followed.

Licensing Program Analysts (LPAs) Teresa Camara and Trevor Byrne conducted a complaint investigation visit regarding the above noted allegation. LPAs met with Assisted Living Director (ALD) DeeDee Heninger as the administrator is on vacation. LPAs explained the reason for the visit. LPAs interviewed staff starting at 10:38 a.m. LPAs reviewed medications to be destroyed starting at 11:10 a.m. LPAs found medications that needed to be destroyed and the Centrally Stored Medication and Destruction Record had been signed by the administrator and ALD that they had already been destroyed when in fact they were still stored in the medication room. Based on the medication review, the allegation Staff do not ensure that medication disposal procedures are being followed is deemed Substantiated at this time. Pursuant to Title 22 of the CA Code of Regulations, the following deficiency was cited (refer to 9099-D). Exit interview conducted. The report and appeal rights were issued. Substantiatedthe state’s words, verbatim · CDSS document, Aug 7, 2024 · control 29-AS-20240730104218
May 3, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff are retaining a resident requiring a higher level of care.

Licensing Program Analyst (LPA), Esther Cortez conducted a subsequent complaint visit for the above allegation. Upon arrival, LPA met with the Executive Director (ED), Matteo DiGrigoli and was explained the reason for the visit. Entrance interview conducted. On 2/08/2024, between 09:45 a.m. and 12:00 p.m., the LPA conducted an initial compalint visit, interviewed the Administrator, Resident #1 (R1), R1's private caregiver, conducted a file review, and obtained copies of resident records and other pertinent documents relevant to the investigation. During today's visit the LPA conducted one (1) staff interview, and reviewed records collected during the initial complaint visit. Report will continue on LIC9099-C. Unsubstantiatedthe state’s words, verbatim · CDSS document, May 3, 2024 · control 29-AS-20240201103428
May 3, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 8, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20232 state visits · 3 documents
Oct 18, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 9, 2023Complaint investigation reportSubstantiated

Allegation investigated: Staff do not keep facility free from vermin Staff do not properly store food

Licensing Program Analyst (LPA) Esther Cortez conducted an unannounced initial 10-Day complaint visit to the facility at 09:20 a.m. the LPA was greeted by Marketing Director Christine Fenn and discussed the reason for the visit. Administrator Matteo Digrigoli arrived later during the visit. During today's visit the LPA toured the facility with Marketing Director Christine, obtained copies of pertinent documents, interviewed eight (8) staff, five (5) residents, one (1) residents private caregiver and marketing director between 09:40 a.m. and 02:30 p.m. Report will continue on LIC9099-C. Substantiatedthe state’s words, verbatim · CDSS document, Oct 9, 2023 · control 29-AS-20231002090407
Oct 9, 2023Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 1
Type B citations5typical 1
Substantiated complaints6typical 2
Total complaints9typical 7
State visits on file25typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2000.
Year-by-year trend
YearVisitsDocumentsSubstantiated202611020252202024451202345220225612021331
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$7,500 /mo
our estimate — Ventura County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (805) 646-1446

Is Gables Of Ojai, The licensed?

Yes — Gables Of Ojai, The is a licensed residential care home for the elderly (RCFE) in Ojai (Ventura County): California license #565800551, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 118 residents. State records list 20 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated May 18, 2026, appears in the inspection record on this page.

Can Gables Of Ojai, The care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Gables Of Ojai, The with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license record60 NON-AMBULATORY, OF WHICH 4 MAY BE BEDRIDDEN IN THE GARDENS ROOM #2, #6 AND #7. HOSPICE WAIVER FOR 15. NEW MANAGEMENT COMPANY, PARSONS FAMILY MANAGEMENT, LLC, EFFECTIVE 03/01/22.

How much does Gables Of Ojai, The cost?

California's public licensing record does not include Gables Of Ojai, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Ventura County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Gables Of Ojai, The accept Medi-Cal or the Assisted Living Waiver?

Gables Of Ojai, The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

64 of 118 beds occupied (54%) when the state visited on February 7, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Gables Of Ojai, The?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 25 state visits and 20 dated documents since 2021 for Gables Of Ojai, The; 11 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 7, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

11 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not have planned activities for the residents Staff interfered with a resident's religious beliefs Staff interfered with the residents visitations
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Teresa Camara conducted an initial complaint investigation visit. LPA met with Executive Director (ED) DeeDee Heninger and explained the reason for the visit. LPA interviewed ED starting at 11:30 a.m. LPA reviewed pertinent documents at 1:42 p.m. LPA interviewed staff 1 (S1) at 1:13 p.m. and staff 2 (S2) at 2:19 p.m. LPA interviewed Resident 1 (R1) at 2:02 p.m., attempted to interview Resident 2 (R2) at 1:55 p.m. and interviewed Resident 3 (R3) at 2:25 p.m. Allegation: Staff do not have planned activities for the residents LPA reviewed the activities schedules for the assisted living (AL) and memory care (MC) residents. Some of the entertainment and event activities are held only in AL or sometimes only in MC. During those events, the MC residents are brought over to AL if they want to join in and the same happens with AL residents going to (continued on LIC9099C) UnsubstantiatedCDSS inspection report, February 7, 2025 · control 29-AS-20250206161442

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not ensure that medication disposal procedures are being followed.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analysts (LPAs) Teresa Camara and Trevor Byrne conducted a complaint investigation visit regarding the above noted allegation. LPAs met with Assisted Living Director (ALD) DeeDee Heninger as the administrator is on vacation. LPAs explained the reason for the visit. LPAs interviewed staff starting at 10:38 a.m. LPAs reviewed medications to be destroyed starting at 11:10 a.m. LPAs found medications that needed to be destroyed and the Centrally Stored Medication and Destruction Record had been signed by the administrator and ALD that they had already been destroyed when in fact they were still stored in the medication room. Based on the medication review, the allegation Staff do not ensure that medication disposal procedures are being followed is deemed Substantiated at this time. Pursuant to Title 22 of the CA Code of Regulations, the following deficiency was cited (refer to 9099-D). Exit interview conducted. The report and appeal rights were issued. SubstantiatedCDSS inspection report, August 7, 2024 · control 29-AS-20240730104218
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff are retaining a resident requiring a higher level of care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA), Esther Cortez conducted a subsequent complaint visit for the above allegation. Upon arrival, LPA met with the Executive Director (ED), Matteo DiGrigoli and was explained the reason for the visit. Entrance interview conducted. On 2/08/2024, between 09:45 a.m. and 12:00 p.m., the LPA conducted an initial compalint visit, interviewed the Administrator, Resident #1 (R1), R1's private caregiver, conducted a file review, and obtained copies of resident records and other pertinent documents relevant to the investigation. During today's visit the LPA conducted one (1) staff interview, and reviewed records collected during the initial complaint visit. Report will continue on LIC9099-C. UnsubstantiatedCDSS inspection report, May 3, 2024 · control 29-AS-20240201103428

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not keep facility free from vermin Staff do not properly store food
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Esther Cortez conducted an unannounced initial 10-Day complaint visit to the facility at 09:20 a.m. the LPA was greeted by Marketing Director Christine Fenn and discussed the reason for the visit. Administrator Matteo Digrigoli arrived later during the visit. During today's visit the LPA toured the facility with Marketing Director Christine, obtained copies of pertinent documents, interviewed eight (8) staff, five (5) residents, one (1) residents private caregiver and marketing director between 09:40 a.m. and 02:30 p.m. Report will continue on LIC9099-C. SubstantiatedCDSS inspection report, October 9, 2023 · control 29-AS-20231002090407
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedUntrained staff
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Ashley Smith arrived unannounced to conduct a subsequent complaint visit. The LPA met with Executive Director (ED), Matteo Digrigoli, and explained the reason for the visit. On 03/20/2023, LPAs Kasandra Lopez, Esther Cortez, and Ashley Smith conducted an initial visit. The LPAs toured the memory care campus from 10:14 a.m.-10:50 a.m., conducted five (5) staff interviews from 11:00 a.m. – 2:10 p.m., and conducted a file review and collected documents from 2:45 p.m. – 3:30 p.m. On 07/17/2023, LPA Smith conducted a subsequent visit where the LPA conducted three (3) staff interviews from 10:00 a.m. - 11:30 a.m., and reviewed resident files from 11:30 a.m. - 1:00 p.m. On 7/26/2023, the LPA conducted a physical plant tour, and interviewed ten (10) residents from 10:20 a.m. – 11:45 a.m. Today, the LPA reviewed staff training records for five (5) staff, conducted a medication audit from 11:20 a.m. – 12:30 p.m., and interviewed staff at 10:20 a.m. and 11:10 a.m.CDSS inspection report, July 31, 2023 · control 29-AS-20230313110145
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewed. Staff failed to meet resident's incontinent needs 2. Staff failed to meet resident's hygiene and grooming needs 3. Staff isolated resident in care 4. Facility has insufficient staffing to meet residents' needs 5. Resident rooms are malodorous 6. Staff failed to keep the resident's room clean 7. Facility is unclean and unkempt
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Ashley Smith arrived unannounced to conduct a subsequent complaint visit. The LPA met with Executive Director (ED), Matteo Digrigoli, and explained the reason for the visit. On 03/20/2023, LPAs Kasandra Lopez, Esther Cortez, and Ashley Smith conducted an initial visit. The LPAs toured the memory care campus from 10:14 a.m.-10:50 a.m., conducted five (5) staff interviews from 11:00 a.m. – 2:10 p.m., and conducted a file review and collected documents from 2:45 p.m. – 3:30 p.m. On 07/17/2023, LPA Smith conducted a subsequent visit where the LPA conducted three (3) staff interviews from 10:00 a.m. - 11:30 a.m., and reviewed resident files from 11:30 a.m. - 1:00 p.m. Today, the LPA conducted a physical plant tour, and interviewed ten (10) residents from 10:20 a.m. – 11:45 a.m. UnsubstantiatedCDSS inspection report, July 26, 2023 · control 29-AS-20230313110145

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 25 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 1
Type B citations
5
typical for this size: 1
Substantiated complaints
6
typical for this size: 2
Total complaints
9
typical for this size: 7
State visits on file
25
typical for this size: 19
See the full inspection record on the state's site →
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What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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