Live Oak Rest Home is a residential care home for the elderly (RCFE) in Sebastopol, Sonoma County, California — state license #496803811, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 13 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 22, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 13 times and filed 13 documents. The most recent — a complaint investigation report on May 22, 2026 — closed with the state’s outcome word: “Substantiated.”
The state's published file for this home includes 5 documents with transcribed findings, dated March 7, 2022 to May 22, 2026. 5 of the 5 carry the state's recorded outcome word: “Substantiated” (3), “Unsubstantiated” (2). 5 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 5 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 22, 2026Substantiated
Allegation investigated: -Resident developed multiple pressure injuries in care requiring hospitalization, due to staff neglect.
Licensing Program Analyst (LPA) Cuadra arrived unannounced to conduct a complaint investigation and delivered findings regarding the allegation listed above and met with Nicholas Ray, Licensee. The department received a complaint allegation of resident developed multiple pressure injuries in care requiring hospitalization, due to staff neglect. The reporting party reported that facility Licensee left a resident (R1) without repositioning for extended periods of time resulting in R1 developing several pressure sores and requiring hospitalization. R1 is non-verbal, bedridden with a diagnosis of dementia. Based on records review obtained by the department revealed that on 5/02/2026, R1 was admitted to the emergency room at Providence Santa Rosa Memorial Hospital for a wound check. A wound care consult was conducted where a deep tissue injury was diagnosed on the sacrum. Also, it was observed that a small open area on the upper thoracic spine appeared to be a stage 3 pressure injury. Howevthe state’s words, verbatim · CDSS document, May 22, 2026 · control 21-AS-20260505100622
May 22, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 4, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 21, 2025Substantiated
Allegation investigated: visit 08/28/2025. Copies of documents obtained indicated that Licensee have submitted as of November 17, 2025, an online payment in the amount of $999 with confirmation# ibq4tbhzm and another transfer made online in the amount of $1 with confirmation #d8i98a9nf to resident's responsible party and agreed to pay the full refund amount of $2000 by not later than December 1, 2025. The
visit 08/28/2025. Copies of documents obtained indicated that Licensee have submitted as of November 17, 2025, an online payment in the amount of $999 with confirmation# ibq4tbhzm and another transfer made online in the amount of $1 with confirmation #d8i98a9nf to resident's responsible party and agreed to pay the full refund amount of $2000 by not later than December 1, 2025. Thethe state’s words, verbatim · CDSS document, Nov 21, 2025
Sep 29, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 28, 2025Substantiated
Allegation investigated: -Staff did not issue a refund to resident's authorized representative.
Licensing Program Analyst (LPA) Cuadra conducted a complaint investigation regarding the above allegation. Licensee was out of town unable to come to the facility but was available via phone and gave authorization to staff to sign the report. LPA reviewed resident and facility records and interviewed Licensee. Per Reporting party, Resident (R1) passed away on April 9, 2025, and they removed R1’s belongings as of April 14, 2025. According to the admission agreement, the licensee agrees to refund any fees within 15 days paid in advance covering the time after the residents’ items have been removed. Based on interviews conducted by LPA with the Licensee it was confirmed that R1's personal belongings were removed from the room, and they agreed with R1’s responsible party to round down the refund to $3000, but according to the Licensee there have been some pinches. However, Licensee stated that the facility will be issuing the refund to R1’s responsible party by not later than September 15,the state’s words, verbatim · CDSS document, Aug 28, 2025 · control 21-AS-20250826155234
Jun 10, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 30, 2024Unsubstantiated
Allegation investigated: -Personal Rights
Licensing Program Analyst (LPA) Cuadra arrived unannounced to conduct a complaint investigation and deliver findings regarding the above allegations and met with Licensee Nicholas Ray. The Department received an allegation of personal rights. Per Reporting party, the staff (unknown name was provided) often yells at resident (R1) when they ask for assistance. Additional concerns such as R1 has request to go to the bank and for a medical call alert due to fear of falling, but has been denied the assistance. LPA conducted an unannounced visit on 5/14/24 and confidential interviews were conducted with staff (S1) and residents (R1, R2 & R3) in care. Based on interviews, there were no concerns been raised related with care and supervision provided by the facility staff including any incident of yelling or any transportation arrangement issues. Continue on LIC9099C... Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 30, 2024 · control 21-AS-20240508100012
Jul 30, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Live Oak Rest Home licensed?
Yes — Live Oak Rest Home is a licensed residential care home for the elderly (RCFE) in Sebastopol (Sonoma County): California license #496803811, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 13 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated May 22, 2026, was marked “Substantiated” by the state.
Can Live Oak Rest Home care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Live Oak Rest Home with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. SIX MAY BE NON-AMBULATORY. HOSPICE WAIVER FOR 2.
How much does Live Oak Rest Home cost?
California's public licensing record does not include Live Oak Rest Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sonoma County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Live Oak Rest Home accept Medi-Cal or the Assisted Living Waiver?
Live Oak Rest Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on May 22, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Live Oak Rest Home?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 13 state visits and 13 dated documents since 2021 for Live Oak Rest Home; 5 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 22, 2026, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 13 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(707) 347-7294Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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