Serenity Villa Ii is a residential care home for the elderly (RCFE) in Santa Rosa, Sonoma County, California — state license #496803720, licensed for 15 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 10 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated November 5, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 11 times and filed 10 documents. The most recent is a facility evaluation report, dated November 5, 2025.
The state's published file for this home includes 1 document with transcribed findings, dated June 28, 2024. 1 of the 1 carries the state's recorded outcome word: “Substantiated” (1). 1 includes the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Nov 5, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 15, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 23, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 29, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 28, 2024Substantiated
Allegation investigated: Staff verbally abusing resident
At approximately 1:00pm, Licensing Program Analyst (LPA) Christi Coppo arrived unannounced to deliver findings regarding the above allegations and met with caregiver. Aida Reznik, Administrator contacted by phone and gave permission for caregiver to sign. Complaint alleges staff verbally abusing resident. Three [3] out of five [5] interviews with residents indicate that they have never been yelled at by a staff member; one (1) resident reported that they heard yelling, but it was more like talking loudly. Resident reports that no one has ever yelled at them. One (1) resident reported that they were yelled at, but that staff member no longer works here. The involved staff denies yelling. LPA did not observe any yelling by staff. However, LPA interviewed 3 out of 7 staff and each staff stated they have heard staff yell at residents. Based on LPA's observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the abovthe state’s words, verbatim · CDSS document, Jun 28, 2024 · control 21-AS-20240410150612
Mar 21, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 9, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Serenity Villa Ii licensed?
Yes — Serenity Villa Ii is a licensed residential care home for the elderly (RCFE) in Santa Rosa (Sonoma County): California license #496803720, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 15 residents. State records list 10 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated November 5, 2025, appears in the inspection record on this page.
Can Serenity Villa Ii care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Serenity Villa Ii with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 12 NON-AMBULATORY THREE (3) OF WHICH MAY BE BEDRIDDEN. HOSPICE WAIVER FOR SIX (6).
How much does Serenity Villa Ii cost?
California's public licensing record does not include Serenity Villa Ii's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sonoma County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Serenity Villa Ii accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Serenity Villa Ii through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in Sonoma County →Assisted living on Medi-Cal in California →See the DHCS list →
11 of 12 beds occupied (92%) when the state visited on June 28, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Serenity Villa Ii?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 11 state visits and 10 dated documents since 2021 for Serenity Villa Ii; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated June 28, 2024, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 11 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(415) 609-3827Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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