People's Care Charmian is a residential care home for the elderly (RCFE) in Santa Rosa, Sonoma County, California — state license #496803639, licensed for 4 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 17 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 16, 2026 — published below in full, verbatim and unscored.

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People's Care Charmian

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Residential care home for the elderly (RCFE) · Small home, 4 residents · Santa Rosa, CA · Sonoma County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #496803639, held since 2016 · read from the California state record on August 2, 2026 ·See on State Site →
5087 Charmian Dr · Santa Rosa, Sonoma County
Phone
(707) 537-9795
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 4 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 1 resident
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 4 AMBULATORY, OF WHICH 4 MAY BE NON-AMBULATORY. HOSPICE WAIVER FOR 1State service designation910 - DEVELOPMENTALLY DISABLED (DD)the CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 19 times and filed 17 documents. The most recent is a facility evaluation report, dated July 16, 2026.

Most recent state visit
July 16, 2026
Occupancy at the July 15, 2021 visit
4 of 4 beds

The state's published file for this home includes 3 documents with transcribed findings, dated July 15, 2021 to August 22, 2024. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 12 of 17 documentsFull record on the state’s site →
20263 state visits · 4 documents
Jul 16, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 19, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 30, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 30, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20252 state visits · 3 documents
Oct 28, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 12, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 12, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20244 state visits · 4 documents
Dec 5, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 22, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Resident's needs are not being met Personal Rights Facility staff do not have required First Aid and/or CPR certification Facility does not provide activites Facility is not following doctor's orders

At approximately 3:00pm, Licensing Program Analyst (LPA) Christi Coppo arrived unannounced to deliver findings regarding the above allegations and met with Patrick Seawright, Administrator. Complaint alleges resident's needs are not being met. RP states that resident is being fed according to another resident’s care plan. During investigation LPA reviewed facility’s meal plan for resident and physician’s report. Per the resident’s physician report, no special diet is required. Per the resident’s Individual Service Plan (ISP) they are to have a mechanical soft diet. Facility has a detailed Daily Routine Cheat Sheet for the resident which outlines very specific foods and mealtime instructions for staff as well as also identifying their care needs that should be attended to each day. LPA finds that daily routine cheat sheet is comprehensive. Facility provided meal meus that are comprehensive and include a wide variety of foods and snacks. Continued on 9099C... Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 22, 2024 · control 21-AS-20240618094648
May 29, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 16, 2024Complaint investigation reportSubstantiated

Allegation investigated: Due to staff severe neglect resident sustained a blister on their leg Staff did not seek medical attention for resident in a timely manner

At approximately 9:00am, Licensing Program Analyst (LPA) Christi Coppo arrived unannounced to deliver findings regarding the above allegations and met with Patrick Seawright, Administrator. Due to staff severe neglect, resident sustained a blister on their leg – Complaint alleges that heating pads were brought to the facility by resident’s (R1’s) family member in mid to late January of 2024, and family member instructed staff to use them on R1 at night. On 2/12/2024, staff discovered that R1 had received a severe heat blister from the pads. Per CCL interview, resident’s family denied telling any staff to use the pads, stating that they explained how they (the family member) used the pads when the staff inquired. Identified staff denied inquiring about the pads and stated they did not use the pads on R1. Another staff indicated that they did use the pads after being instructed to use them by another staff, however, that staff, who provided instructions also denied using the pads. R1 wasthe state’s words, verbatim · CDSS document, May 16, 2024 · control 21-AS-20240214082730
20231 state visit · 1 document
Dec 19, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations2typical 0
Type B citations0typical 0
Substantiated complaints2typical 0
Total complaints4typical 0
State visits on file19typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2016.
Year-by-year trend
YearVisitsDocumentsSubstantiated202634020252302024441202311020224402021220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$8,000 /mo
our estimate — Sonoma County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2024 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is People's Care Charmian licensed?

Yes — People's Care Charmian is a licensed residential care home for the elderly (RCFE) in Santa Rosa (Sonoma County): California license #496803639, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 4 residents. State records list 17 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated July 16, 2026, appears in the inspection record on this page.

Can People's Care Charmian care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists People's Care Charmian with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 4 AMBULATORY, OF WHICH 4 MAY BE NON-AMBULATORY. HOSPICE WAIVER FOR 1

How much does People's Care Charmian cost?

California's public licensing record does not include People's Care Charmian's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sonoma County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does People's Care Charmian accept Medi-Cal or the Assisted Living Waiver?

People's Care Charmian is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

4 of 4 beds occupied (100%) when the state visited on July 15, 2021. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for People's Care Charmian?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 19 state visits and 17 dated documents since 2021 for People's Care Charmian; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 22, 2024, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident's needs are not being met Personal Rights Facility staff do not have required First Aid and/or CPR certification Facility does not provide activites Facility is not following doctor's orders
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At approximately 3:00pm, Licensing Program Analyst (LPA) Christi Coppo arrived unannounced to deliver findings regarding the above allegations and met with Patrick Seawright, Administrator. Complaint alleges resident's needs are not being met. RP states that resident is being fed according to another resident’s care plan. During investigation LPA reviewed facility’s meal plan for resident and physician’s report. Per the resident’s physician report, no special diet is required. Per the resident’s Individual Service Plan (ISP) they are to have a mechanical soft diet. Facility has a detailed Daily Routine Cheat Sheet for the resident which outlines very specific foods and mealtime instructions for staff as well as also identifying their care needs that should be attended to each day. LPA finds that daily routine cheat sheet is comprehensive. Facility provided meal meus that are comprehensive and include a wide variety of foods and snacks. Continued on 9099C... UnsubstantiatedCDSS inspection report, August 22, 2024 · control 21-AS-20240618094648
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedDue to staff severe neglect resident sustained a blister on their leg Staff did not seek medical attention for resident in a timely manner
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
At approximately 9:00am, Licensing Program Analyst (LPA) Christi Coppo arrived unannounced to deliver findings regarding the above allegations and met with Patrick Seawright, Administrator. Due to staff severe neglect, resident sustained a blister on their leg – Complaint alleges that heating pads were brought to the facility by resident’s (R1’s) family member in mid to late January of 2024, and family member instructed staff to use them on R1 at night. On 2/12/2024, staff discovered that R1 had received a severe heat blister from the pads. Per CCL interview, resident’s family denied telling any staff to use the pads, stating that they explained how they (the family member) used the pads when the staff inquired. Identified staff denied inquiring about the pads and stated they did not use the pads on R1. Another staff indicated that they did use the pads after being instructed to use them by another staff, however, that staff, who provided instructions also denied using the pads. R1 wasCDSS inspection report, May 16, 2024 · control 21-AS-20240214082730

2021

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident was sexually abused by staff
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA), Farhaan Sarangi conducted an unannounced complaint investigation for the purpose of delivering complaint findings. LPA met Direct Support Personnel (DSP), Danah Ficher, and was granted access into the facility. LPA Sarangi initiated an investigation beginning on June 24, 2021 at approximately 03:29 PM. During the course of the investigation, LPA Sarangi interviewed staff, residents and various outside parties and agencies, including but not limited to responsible parties and witnesses. LPA reviewed client records and obtained a Santa Rosa Police Department Police Report. Complaint alleges that clients (C1) Personal Rights were violated; LPA learned during the course of the investigation that C1 disclosed to his Primary Care Physician (PCP) that his Personal Rights were being violated. An Adult/Elder Abuse Report after the visit with R1s PCP was generated. Report continued on LIC 9099C UnsubstantiatedCDSS inspection report, July 15, 2021 · control 21-AS-20210624105326

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 19 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
2
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
2
typical for this size: 0
Total complaints
4
typical for this size: 0
State visits on file
19
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(707) 537-9795
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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