Granada Manor

Licensing Program Analyst Leibert arrived unannounced for the purpose of delivering findings on this complaint. LPA met with Chey Ilan and discussed the findings. Complainant alleges that R3 was often cold last winter, that staff are not providing food in satisfaction of R3's ordered diet, that facility did not safeguard R3's money. and that staff did not keep oxygen filters clean. During the course of this investigation, statements were taken from staff, witnesses, and residents; documents were reviewed; five unannounced site visits were made. The following determinations are made: Most residents stated that the facility is usually a comfortable temperature and at each site visit the facility temperature was within required range; Physician for Resident (R3) has prescribed a limited diet for R3 and facility has made reasonable effort to accommodate the diet; R3 often prefers to eat foods which do not meet the requirements; Money belonging to R3 has gone missing while R3 was in care, mRead the full finding— CDSS inspection report, September 9, 2021 · control 21-AS-20210504152407

Licensing Program analyst Leibert arrived unannounced for the purpose of delivering findings on this complaint. LPA met with ****and discussed the findings. During the course of the investigation, statements were taken and documents reviewed, as well as four site visits made. The following determinations are made: Santa Rosa Police were dispatched to the facility on May 22, 2021 in response to a report of elder abuse following an incident alleging a staff person was verbally and physically abusive to a resident. When interviewed, Reporting Party made additional allegations as enumerated in above captioned allegations. Investigating Officer found that residents were in apparent good health and no indication of abuse or neglect. This Department followed up by conducting unannounced visits and interviewing residents and staff. All but one resident was interviewed and each stated that the staff was caring and that they were treated well. There was agreement that residents were satisfied wiRead the full finding— CDSS inspection report, September 2, 2021 · control 21-AS-20210524151058