Jps Home Care Services is a residential care home for the elderly (RCFE) in Vallejo, Solano County, California — state license #486803977, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 15 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 17, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 17 times and filed 15 documents. The most recent is a facility evaluation report, dated June 17, 2026.
The state's published file for this home includes 5 documents with transcribed findings, dated September 22, 2021 to August 28, 2025. 5 of the 5 carry the state's recorded outcome word: “Substantiated” (3), “Unsubstantiated” (2). 5 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 5 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 17, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 14, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 28, 2025Substantiated
Allegation investigated: Staff are not providing adequate care and supervision of a resident Staff are not meeting a resident's incontinence needs
Licensing Program Analyst (LPA) Loera arrived unannounced and met with Olivia Pangilinen, Caregiver to deliver findings of a complaint investigation. During the course of this investigation, documents were reviewed, outside record of videos were reviewed, observations made, and interviews conducted. Complaint alleges staff are not providing adequate care and supervision of a resident and staff are not meeting a resident's incontinence needs. Allegation, staff are not providing adequate care and supervision of a resident. During the investigation, outside video recordings and statements were reviewed, interviews conducted, and observations made. A review of a video recording of residents (R1 & R2) revealed that staff (S1) left R1 without assistance. S1 stated they were following behind R1 and R2 in the driveway, however whether S1 was following behind R1 and R2, video record shows R1 still needed assistance that they did not receive. Video shows R2 helping R1 sit in their wheelchair witthe state’s words, verbatim · CDSS document, Aug 28, 2025 · control 21-AS-20250623094939
Jul 29, 2025Unsubstantiated
Allegation investigated: Staff failed to safeguard residents' cash resources
Licensing Program Analyst (LPA) Loera arrived unannounced and met with Olivia Pangilinen, Caregiver to deliver findings of a complaint investigation. During the course of this investigation, documents were reviewed, observations made, and interviews conducted from outside parties. Complaint alleges staff failed to safeguard residents' cash resources. During the course of the investigation, LPA was informed resident (R1) receives checks from an outside agency that is provided and written to the facility. It was reported that R1 was written two (2) separate checks for $200.00 on May 20, 2025 and One (1) check in the amount of $500.00 written on May 28, 2025. Complaint alleges (R1) did not receive the check written on May 28, 2025. LPA was provided with conflicting information about funds for both checks being written, as to who wrote them and when they were cashed. Interviews conducted with all parties revealed (R1) did receive their funds in the full amount. Although the allegation maythe state’s words, verbatim · CDSS document, Jul 29, 2025 · control 21-AS-20250619153050
Jul 29, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 4, 2025Unsubstantiated
Allegation investigated: Facility staff do not maintain bathrooms in a clean condition
On 04/04/2025, Licensing Program Analyst (LPA) Loera conducted an unannounced visit for the purpose of initiating a complaint investigation regarding the above complaint and delivering complaint findings. LPA arrived and met with Olivia Pangilinen, Caregiver. During the investigation, LPA made observations. Compliant alleges, Facility bathrooms are "filthy". Based upon department interviews with staff and observations, information provided was contradicting with a lack of corroborating evidence to support the allegation. LPA did a physical plant tour. Facility has three bathroom, two are resident bathrooms and one is a staff bathroom located in the staff room. LPA observation all bathrooms to be clean. Although the allegation(s) may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 4, 2025 · control 21-AS-20250402114352
Sep 19, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 8, 2024Substantiated
Allegation investigated: Facility is not meeting resident's needs
Licensing Program Analyst (LPA), Araceli Canela arrived unannounced, for the purpose of continuing complaint investigation and delivering findings, regarding the above listed allegation. LPA toured the home, took statements, made observations, reviewed records, and conducted a medication count for resident R1. It was alleged facility is not meeting residents needs and are also not able to handle R1's diagnoses of COPD. On 6/10/2024, LPA reviewed R1s medication records and reviewed medication. Investigation revealed there was several medication bottles that had too much medication and should have been finished if taken according to when the medication was picked up and physicians orders. Continue report see LIC9099-C Substantiatedthe state’s words, verbatim · CDSS document, Jul 8, 2024 · control 21-AS-20240606160922
Jun 10, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 15, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Jps Home Care Services licensed?
Yes — Jps Home Care Services is a licensed residential care home for the elderly (RCFE) in Vallejo (Solano County): California license #486803977, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 15 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated June 17, 2026, appears in the inspection record on this page.
Can Jps Home Care Services care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Jps Home Care Services with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER 6 AMBULATORY, OF WHICH 6 MAY BE NON-AMBULATORY. HOSPICE WAVIER FOR 3.
How much does Jps Home Care Services cost?
California's public licensing record does not include Jps Home Care Services's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Solano County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Jps Home Care Services accept Medi-Cal or the Assisted Living Waiver?
Jps Home Care Services is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
6 of 6 beds occupied (100%) when the state visited on August 28, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Jps Home Care Services?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 17 state visits and 15 dated documents since 2021 for Jps Home Care Services; 5 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 28, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2021
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 17 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(707) 655-2264Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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