Serenity Gardens is a residential care home for the elderly (RCFE) in Redding, Shasta County, California — state license #455002550, licensed for 30 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 20, 2026 — published below in full, verbatim and unscored.

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Serenity Gardens

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Residential care home for the elderly (RCFE) · Mid-size home, 30 residents · Redding, CA · Shasta County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #455002550, held since 2014 · read from the California state record on August 2, 2026 ·See on State Site →
1233 Willis Street · Redding, Shasta County
Phone
(530) 605-4033
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 30 residents
Dementia / memory careVerified in record
Hospice careApproved for 9 residents
Bedridden careApproved for 3 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
30 NON-AMBULATORY, OF WHICH 3 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 9.APPROVED FOR SECURED PERIMETER.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 11 times and filed 10 documents. The most recent is a facility evaluation report, dated May 20, 2026.

Most recent state visit
May 20, 2026
Occupancy at the June 16, 2022 visit
25 of 30 beds

The state's published file for this home includes 1 document with transcribed findings, dated June 16, 2022. 1 of the 1 carries the state's recorded outcome word: “Substantiated” (1). 1 includes the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 10 documentsFull record on the state’s site →
20263 state visits · 3 documents
May 20, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 8, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 19, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20251 state visit · 1 document
Jun 6, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20242 state visits · 2 documents
Jul 16, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 15, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 1
Type B citations0typical 1
Substantiated complaints1typical 2
Total complaints1typical 7
State visits on file11typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2014.
Year-by-year trend
YearVisitsDocumentsSubstantiated202633020251102024220202311020222212021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$3,500$5,500 /mo
our estimate — Shasta County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (530) 605-4033

Is Serenity Gardens licensed?

Yes — Serenity Gardens is a licensed residential care home for the elderly (RCFE) in Redding (Shasta County): California license #455002550, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 30 residents. State records list 10 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated May 20, 2026, appears in the inspection record on this page.

Can Serenity Gardens care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Serenity Gardens with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license record30 NON-AMBULATORY, OF WHICH 3 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 9.APPROVED FOR SECURED PERIMETER.

How much does Serenity Gardens cost?

California's public licensing record does not include Serenity Gardens's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Shasta County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Serenity Gardens accept Medi-Cal or the Assisted Living Waiver?

Serenity Gardens is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

25 of 30 beds occupied (83%) when the state visited on June 16, 2022. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Serenity Gardens?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 11 state visits and 10 dated documents since 2021 for Serenity Gardens; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated June 16, 2022, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

1 transcribed report on file

2022

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff dispensed the wrong medication to a resident in care
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 06/16/2022, Licensing Program Analyst (LPA) Misty Valencia conducted an unannounced complaint investigation visit regarding the above allegation directed by the department. LPA met with Betty Cain, Administrator, and explained the reason for the visit. Prior to initiating the visit, LPA completed required COVID-19 testing protocols, and a daily self-screening questionnaire for symptoms of COVID-19 infection to affirm no COVID-19 related symptoms; contacted Administrator and completed a facility risk assessment. LPA ensured they applied hand sanitizer before entering the facility and the following Personal Protective Equipment (PPE) was worn: Surgical masks. Additionally, LPA was screened by staff at the front door. SubstantiatedCDSS inspection report, June 16, 2022 · control 25-AS-20220613133523

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 11 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
1
typical for this size: 2
Total complaints
1
typical for this size: 7
State visits on file
11
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(530) 605-4033
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

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This page is generated from CDSS Community Care Licensing public records. How we build these pages →

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