Vistas Assisted Living & Memory Care, The is a residential care home for the elderly (RCFE) in Redding, Shasta County, California — state license #455002049, licensed for 100 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 11 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 20, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 12 times and filed 11 documents. The most recent — a complaint investigation report on May 20, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 4 documents with transcribed findings, dated April 24, 2023 to May 20, 2026. 4 of the 4 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (3). 4 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 20, 2026Unsubstantiated
Allegation investigated: Staff are administering oral liquids to a resident Staff are not keeping medications in their original bottle
On May 20, 2026, Licensing Program Analyst (LPA) Ivan Avila conducted an unannounced complaint investigation visit regarding the above allegations directed by the Department. LPA Avila met with Nate Echols and explained the purpose of the visit. During the investigation process, interviews and records review were initiated. LPA investigated the allegation, “Staff are administering oral liquids to a resident.” Staff reported that medications are given to residents as perscribed in the physician orders. Staff reported that hospice residents are given medications as needed, which include liquid medications and staff follow physician orders in administering the medication. Staff reported a resident can refuse the medication and staff will then document the medication refusal and inform the resident's responsible party. -----Continued on LIC9099-C----- Unsubstantiatedthe state’s words, verbatim · CDSS document, May 20, 2026 · control 59-AS-20251117161325
Nov 13, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 13, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 14, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 30, 2023Unsubstantiated
Allegation investigated: Staff are not addressing residents who are exhibiting fall risk behaviors
On November 30, 2023 Licensing Program Analyst (LPA) Ivan Avila conducted an announced complaint investigation visit regarding the above allegation directed by the Department. LPA Avila met with Nate Echols and explained the reason for the visit. On 08/31/2023 R1 had a fall and sustained a skin tear on right hand and nosebleed. NOC shift notes stated that R1 was running down the halls and two falls were witnessed by staff. The first was caused by R1 running by double doors in the common area and ran into the wall. The second fall was due to R1 tripping over a recliner and hit their shoulder. Staff could not prevent R1 from falling but continued to monitor R1s activities. Continued on LIC9099C Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 30, 2023 · control 59-AS-20230914092705
Nov 30, 2023Unsubstantiated
Allegation investigated: Facility staff are not providing adequate assistance to residents during meals
On November 30, 2023, Licensing Program Analyst (LPA) Ivan Avila conducted an announced complaint investigation visit regarding the above allegation directed by the Department. LPA Avila met with Nate Echols and explained the reason for the visit. During the investigation process interviews and a records review was initiated. LPA Avila reviewed R1s medical documentation and physician report. R1s physician report indicates that they do not need assistance with meals, but staff escorts R1 to every meal. According to R1’s physician’s report that was completed on 09/05/2023, R1 can feed self. R1 is ambulatory. The facility is to provide physical assistance to and from the dining room and or community activities as needed. LPA Avila reviewed staff schedules and sign in sheets and facility has sufficient staff. Continued on LIC9099C Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 30, 2023 · control 59-AS-20230915104232
Nov 30, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Vistas Assisted Living & Memory Care, The licensed?
Yes — Vistas Assisted Living & Memory Care, The is a licensed residential care home for the elderly (RCFE) in Redding (Shasta County): California license #455002049, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 100 residents. State records list 11 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated May 20, 2026, was marked “Unsubstantiated” by the state.
Can Vistas Assisted Living & Memory Care, The care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Vistas Assisted Living & Memory Care, The with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record100 RESIDENTS, ALL MAY BE NON-AMBULATORY OR BEDRIDDEN. HOSPICE WAIVER FOR 8 RESIDENTS.
How much does Vistas Assisted Living & Memory Care, The cost?
California's public licensing record does not include Vistas Assisted Living & Memory Care, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Shasta County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Vistas Assisted Living & Memory Care, The accept Medi-Cal or the Assisted Living Waiver?
Vistas Assisted Living & Memory Care, The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
69 of 100 beds occupied (69%) when the state visited on May 20, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Vistas Assisted Living & Memory Care, The?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 12 state visits and 11 dated documents since 2021 for Vistas Assisted Living & Memory Care, The; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 20, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 12 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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