Small home · Licensed for 6 · Mountain View
Casa Pastel Care Home
13348 Pastel Lane, Mountain View, CA 94040Licensed since 2005
Overview
No openings reported
- Approved by the state: Wheelchair · HospiceState licensing record · October 26, 2026
- Licensed for 6: a small care homeThe state license record
Ask this home
Free for families. A home gets your number only if you say yes.
Care and support
- Wheelchairup to 5 residents
- Hospiceup to 2 residents
Not on file: dementia and bedridden approvals.
Approved by the state · State licensing record · October 26, 2026. An approval may cover specific rooms or residents; it does not establish an opening.
Read the state’s own wording
AGE RANGE 60 AND OVER. FIVE MAY BE NON AMBULATORY. HOSPICE WAIVER FOR TWO. ABLE TO CARE FOR RESIDENTS WITH DEMENTIA.
935 - ELDERLY
CDSS record, verbatim · October 26, 2026
Care services
These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.
Help with bathing or showering
Reported on positive-carehome.com · source dated April 16, 2026.
Help with dressing and grooming
Reported on positive-carehome.com · source dated April 16, 2026.
Activities of daily living the home lists help withBathing · Grooming · Dressing · Mobility
Reported on positive-carehome.com · source dated April 16, 2026.
As needs change
Medicines
Level of medication service: assistance with self administration
positive-carehome.com · April 16, 2026
Staying through hospice
Hospice waiver on file · covers up to 2 — care may continue at the end of life
State licensing record · October 26, 2026
We’ll ask for you. Not on file for Casa Pastel Care Home: two-person transfers or a lift, who is awake overnight and care if memory loss develops. When we check availability, we ask about these too.
Check availabilityWhat it costs here
This home’s starting rate
$3,900a month to start
Listed by the home on Seniorly · September 9, 2026
Monthly cost breakdownWith a shared room and basic help · room, care and fees$3,900likely a month
Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.
Starting monthly rate$3,900this home
The home lists this starting rate on Seniorly for assisted living private room, seen September 9, 2026.
Shared room insteadAsknot on file
This home’s listed starting rate is for assisted living private room. A shared room, if one is offered, may cost less — ask.
Basic help with daily careUsually includedup to $600
Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (44 California homes publish a care-level range, seen in September 2026).
One-time move-in fee$2,500one time · likely $0–$4,000
Homes that list a one-time entry or community fee charge a median of $2,500 (133 California listings; middle half $1,000–$4,000). Many homes list none — ask.
- Likely monthly totalLikely $3,900–$4,500
- $3,900
- First monthWith a one-time move-in fee · likely $3,900–$8,050
- $6,400
Lines marked “Ask” are not in the totals.
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
- MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
- Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
- Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
- SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
- VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
- Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
Rates at nearby homes8 nearby homes publish starting rates of $3,900 to $7,500
8 homes like this within 3 miles publish starting rates mostly between $3,900–$7,500.
- Casa Alice Care HomeMountain View · 0.6 mi · Small home$3,900Listed on Seniorly · assisted living private room · seen September 9, 2026
- Paradise Care HomeMountain View · 1.1 mi · Small home$3,900Listed on Seniorly · assisted living private room · seen September 9, 2026
- Madera Villa Residential CareSunnyvale · 1.1 mi · Mid-size home$6,000Listed on Seniorly · assisted living private room · seen September 9, 2026
- Hidden Lane VillaLos Altos · 1.4 mi · Small home$7,500Listed on Seniorly · assisted living private room · seen September 9, 2026
- Sunny Orchard PlaceSunnyvale · 1.7 mi · Small home$7,500Listed on Seniorly · assisted living private room · seen September 9, 2026
- Wisteria HomeSunnyvale · 1.9 mi · Small home$4,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Sunflower Care HomeSunnyvale · 2.0 mi · Mid-size home$7,500Listed on Seniorly · assisted living private room · seen September 9, 2026
- El Sereno HomeLos Altos · 2.3 mi · Small home$5,800Listed on Seniorly · assisted living private room · seen September 9, 2026
How this estimate worksWhere this price comes from
The home lists this starting rate on Seniorly for assisted living private room, seen September 9, 2026.
- Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
- Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
- Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
- Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
- We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
- It cannot see this home’s specials, how it assesses care, or which rooms are open.
Avoid surprises on the billWhat changes the price, and what to ask
- The care level
Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.
- What is billed separately
Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.
- Move-in costs
A one-time move-in fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.
- Increases
California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.
An estimate for planning, not a quote. A home sets the price after hearing about the care needed.
Daily life
Rooms, meals, activities and house rules, in the home’s own words. Open any detail to see where it came from.
Rooms & the spaces they will use (1)Private rooms
Private rooms
Reported on positive-carehome.com · source dated April 16, 2026.
Meals, preferences & familiar food (1)Meals provided
Meals provided
Reported on positive-carehome.com · source dated April 16, 2026.
Visiting & staying involved (2)Contact form · Setting
- Open on the website
Contact form
Reported on positive-carehome.com · source dated April 16, 2026.
SettingResidential neighborhood
Reported on positive-carehome.com · source dated April 16, 2026.
Where it is
13348 Pastel Lane, Mountain View, CA 94040Address from the public record · October 26, 2026. Confirm the entrance with the home before visiting.
Opening the neighborhood map…
- El Camino HealthHospital · General acute care, on the state’s list0.7 mi
Straight-line distances; check the drive or the walk. Hospital: the nearest general acute care hospital on the state’s list (CDPH, September 16, 2026).
Open directionsThe state record
California inspects every licensed home and publishes what it found. A citation does not make a home unsafe, and an empty file does not make a home good.
CDSS public record, read October 26, 2026 · License #435294170 · See the state’s own record
The last 36 months — 2 of 4 documents
20251 state visit · 1 document
Dec 16, 2025Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On 12/16/2025, Licensing Program Analyst(LPA) John Calandra arrived at the facility to conduct the Annual 1-year required inspection. LPA Calandra was greeted by Jeon Tulagan, Caregiver and explained the purpose of the visit. Lei "Becky" Bi, House Manager arrived later during the visit. LPA toured the physical plant. This is a 1-story building with 9 bedrooms(6 bedrooms for residents and 3 for staff), 7 bathrooms(5 for residents and 2 for staff), a back and front yard, living room, dining room, kitchen, garage, and office. All bedrooms had the required furniture and sufficient lighting. The facility's bathrooms had anti-slip flooring and grab bars. No accessible bodies of water or hazards were observed. The facility's fire alarms and carbon monoxide detectors were observed to be in working order. The facility's fire extinguisher was observed to be fully charged and last checked on 01/21/2025. The facility had the required 7 days of non perishables and 2 days of perishables on site. No food was expired. The facility's first aid kit had the required items. LPA reviewed 5 resident files and 6 staff files. All were observed to be complete. During the visit, LPA obtained copies of the following documents: Current Liability Insurance. LPA requested Current LIC 500 and Administrator certificate be sent to the Department by 12/23/2025. During file review, LPA observed no staff training records for 2025. A Type B citation was provided for this deficiency. During file review, LPA also did not see notes regarding date and time of each contact with the physician, and the physician's directions, which shall be documented and maintained in the resident's facility record. A review of Centrally Stored Medications indicated that medications for residents were properly labeled with instructions on dosage and times of day and matched the Centrally Stored Medication Records(CSMR) kept at the facility. Deficiencies are cited under the California Code of Regulations. Failure to correct the deficiencies by the POC due date may result in Civil Penalties. An exit interview was conducted. A copy of this report along with Appeal Rights was provided.the state’s words, verbatim · CDSS document, Dec 16, 2025
20241 state visit · 1 document
Nov 26, 2024Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On November 26, 2024, at 8:50 AM, Licensing Program Analyst (LPA) Kiran Jain arrived unannounced at the facility to conduct a Required 1-Year Annual inspection. LPA met with the staff members S1 and S2 and disclosed the purpose of the inspection. Administrator, Becky Bi arrived shortly after. The administrator informed the LPA that the facility currently has 6 residents in care, with 4 of them are non-ambulatory and 2 residents are on hospice. At 9:20 AM, the LPA initiated a walk-through of the facility, accompanied by the administrator. At 9:22 AM, the LPA inspected the kitchen and found it clean, with no food preparation or cooking in progress at the time. A bottle of dish washing soap was observed placed on the sink. The LPA checked the appliances and observed them in working order. The LPA inspected the refrigerator and pantry cabinets and observed enough supplies of fresh perishable food for (2) days and nonperishable staples for (7) days. No expired food and no stored medications were noticed. At 9:30 AM, the LPA observed knifes and scissor kept in an unlocked kitchen cabinet and accessible to residents in care. LPA observed Comet bleach and Clorox disinfectant wipes in a closet underneath the kitchen sink and accessible to residents in care. At 9:38 AM, LPA inspected the dining area and observed it clean, with all the furniture in good repair. There was a dining table and enough chairs to accommodate all the residents. The LPA inspected the fire extinguisher mounted on the wall and found it was fully charged with last a service tag of 02/06/2024. The administrator tested the smoke and carbon monoxide detector located in the hallway in the LPA's presence, and it was found to be functional. Additional smoke and carbon monoxide detectors were observed in all bedrooms and common areas of the facility during the visit. Continued on LIC 809-C At 9:42 AM, the LPA observed R6 wearing a Transfer belt and S2 used this belt to help R6 get up from the sofa. LPA reviewed R6’s records and didn’t see Physician’s report in the file indicating the need for the postural support. There are (6) bedrooms and (5) bathrooms designated for residents' use, (2) bedrooms and (1 1/2) bathrooms designated for staff, and (1) office room. All resident rooms are single occupancy. Resident bedrooms #1, #2, #4 and #5 have private bathrooms. At 9:48 AM, LPA inspected all (6) resident rooms and found them clean, well-lit, and equipped with the required furniture. At 10:04 AM, LPA inspected the common resident bathroom and found it clean, sanitary, and in good working condition. It contained soap, grab bars, a trash can, non-slip flooring, and a shower chair. The hot water temperature at the sink faucet was measured at 112.1°F. At 10:12 AM, the LPA inspected the hallway half bathroom and observed it in clean, sanitary, and operating condition. The hot water temperature at the sink faucet was measured at 110.6°F. At 10:16 AM, the LPA inspected the storage space in the hallway and observed it containing clean linens for residents’ use and found it well organized. At 10:20 AM, LPA inspected the garage and observed a washer, dryer, refrigerator, and freezer. The garage was observed cluttered with boxes, Incontinence supplies, furniture, food supplies, and mattresses. At 10:26 AM, LPA toured the backyard area. The backyard has a set of patio table, chairs, and umbrella for resident use. There were no bodies of water noted and was found clear of obstructions. At 10:38 AM, the LPA inspected the office, staff bedrooms, and staff bathroom and found them clean. At 10:53 AM, The LPA reviewed (4) staff personnel records and (6) resident records. The LPA reviewed that 2 of 6 residents records didn’t contain Physician's Reports. LPA reviewed that 2 of 4 staff members didn’t have LIC 503 Health Screening. LPA reviewed that 1 of 4 staff members is not associated with the facility. At 11:07 AM, the LPA observed a locked centrally stored medication cabinet located inside the staff/administrator room. Medications were organized in separate bins for each resident. All medication bottles were properly labeled. Centrally Stored Medication Record (CSMR) were reviewed and found to be complete. Continued on LIC 809-C At 11:16 AM, the LPA inspected the first aid kit and observed it fully stocked. At 11:20 AM, the LPA reviewed Emergency Drill Logs and observed Emergency Disaster Drills were not conducted quarterly, with the most recent drill completed on 1/07/2024. The following updated forms are requested to be submitted to CCLD by 12/03/2024: LIC 500: Personnel Report LIC 308: Designation of Facility Responsibility Certificate of Liability Insurance Administrator Certificate(s) The deficiencies are being cited based on LPA observations, records reviewed, and interviews conducted in accordance with the California Code of Regulations, Title 22, see LIC809D. An exit interview was conducted, and Plans of Correction were reviewed and developed with the Licensee. A copy of this report and appeal rights were discussed and left with the Administrator, Becky Bi, whose signature on this form confirms receipt of these documents.the state’s words, verbatim · CDSS document, Nov 26, 2024
Earlier years2021 to 2022 · 2 documents
20221 state visit · 1 document
Dec 1, 2022Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On 12/1/2022 at 2:15pm, Licensing Program Analyst (LPA) Simi Rai conducted an unannounced Required 1 Year visit and met with Administrator (ADM), Becky Bi. Administrator Ping Zhao met with LPA Rai and she was present in the facility. ADM Becky stated there are 2 residents under Hospice. During visit, LPA Rai toured the facility inside. Due to the rain storm, LPA Rai observed the back yard through various patio doors and windows. LPA Rai observed a visitor screening area at the entrance. LPA Rai observed a perishable food supply of 7 days and a non-perishable food supply of 3 days. LPA Rai observed enough PPE supplies. LPA Rai observed 2 out of 2 resident bathrooms, 2 out of 2 guest bathrooms and observed available soap and paper towels. LPA Rai observed COVID-19 related signs throughout the hallways of the facility. LPA Rai advised Administrator to post up hand washing signs in the resident bathrooms. No deficiencies were cited as per California Code of Regulations Title 22. This report was reviewed with Becky Bi and a copy of the report was provided.the state’s words, verbatim · CDSS document, Dec 1, 2022
20211 state visit · 1 document
Dec 7, 2021Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) David Marrufo conducted an unannounced Required 1 Year visit and met with Becky Bi. During visit, LPA Marrufo toured the facility inside and out. LPA Marrufo observed a visitor screening area at the entrance. LPA Marrufo observed a perishable food supply of 7 days and a non-perishable food supply of 3 days. LPA Marrufo observed enough PPE supplies for 30 days. LPA Marrufo observed 2 out of 2 resident bathrooms and observed available soap and paper towels. LPA Marrufo observed COVID-19 related signs throughout the hallways of the facility. No deficiencies were cited as per California Code of Regulations Title 22. This report was reviewed with Becky Bi and a copy of the report was provided.the state’s words, verbatim · CDSS document, Dec 7, 2021
License holder
Zhao, Ping Jing, licensed since 2005.
Operates 2 licensed homes in California. Running more than one home is common and is neither good nor bad on its own.
- Paradise Care Home · Mountain View
The state’s totals for this licenseSince 2005, as the state’s facility page counts them
- State visits on file
- 4
- Total complaints
- 0
- Substantiated allegations
- 0
- Type A citations
- 0
- Type B citations
- 0
These are the state’s own totals for this license since 2005, per CDSS records. The state counts them apart from the documents above, and they can differ from what those documents show; the documents say what each visit found. One complaint can contain several allegations.
Compare with homes the same size
| This home | Typical | |
|---|---|---|
| Type A citations | 0 | 0 |
| Type B citations | 0 | 0 |
| Substantiated allegations | 0 | 0 |
| Total complaints | 0 | 0 |
“Typical” is the statewide median for licensed homes this size. It does not adjust for years licensed, and older licenses have had more visits and reports. The median is across the 6,916 licensed small board-and-care homes (6 or fewer beds) in the state record. The figures compared are the state’s totals, not the documents.
What the state’s words mean
CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents stand in their place.
Frequently asked questions
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about Casa Pastel Care Home
Is Casa Pastel Care Home licensed?
The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.
How many residents is Casa Pastel Care Home licensed for?
6 residents — a small home, per CDSS records as of October 26, 2026.
Has Casa Pastel Care Home been cited?
0 Type A and 0 Type B citations since 2005, per CDSS records as of October 26, 2026. Those records count 4 state visits over the same years.
Is Casa Pastel Care Home still open?
This license was on the CDSS roster as of November 11, 2026.
What does Casa Pastel Care Home cost?
$3,900 a month to start — listed by the home on Seniorly · September 9, 2026.
The home lists this starting rate on Seniorly for assisted living private room, seen September 9, 2026.
Among 77 other homes of a similar licensed size across Santa Clara County that publish a starting rate, the middle half runs $3,875 to $5,000 a month, and the middle figure is $4,200 (n = 77 other homes publishing a starting rate).
Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.
A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.
The price is made in the phone call. Nothing here is a quote, an offer or a discount.
A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.
Does Casa Pastel Care Home take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
Who holds the license?
The license is held by Zhao, Ping Jing, per CDSS records as of October 26, 2026.
Is there a hospital nearby?
El Camino Health is 0.7 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.
Can Casa Pastel Care Home keep a resident on hospice?
Hospice care is approved on this license, covering up to 2 residents, per CDSS records as of October 26, 2026.
Casa Pastel Care Home license and inspection record
- Name on the license: “CASA PASTEL CARE HOME”, per the CDSS roster as of May 25, 2025.
- License #435294170. The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.
- Licensed for 6 residents — a small home, per CDSS records as of October 26, 2026.
- Licensed to Zhao, Ping Jing, per CDSS records as of October 26, 2026.
- First licensed in 2005, per CDSS records as of October 26, 2026.
- 4 state inspection visits since 2005, per CDSS records as of October 26, 2026.
- 0 Type A and 0 Type B citations on file since 2005, per CDSS records as of October 26, 2026. The same records count 4 state visits in that period.
- 0 complaints and 0 substantiated allegations on file since 2005, per CDSS records as of October 26, 2026.
- The most recent state visit on file is December 16, 2025, per CDSS records as of October 26, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Nearby
Other homes nearby
Licensed homes near this one in Santa Clara County, most information on file first. Every listed home appears on the same terms.
- Map
Starting rate
$5,800 a month to start
Listed by the home on its own website · October 27, 2026On the state record
- Dementia: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Starting rate
$10,800 a month to start
Listed by the home on its own website · October 5, 2026On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Starting rate
$3,900 a month to start
Listed by the home on Seniorly · September 9, 2026On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Map
Starting rate
$3,900 a month to start
Listed by the home on Seniorly · September 9, 2026On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Starting rate
$6,000 a month to start
Listed by the home on Seniorly · September 9, 2026On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Estimated starting rate
$5,750 a month to start
Covelight estimate · likely $4,550–$7,600On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Bedridden: on the state record
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