Pacific Gardens is a residential care home for the elderly (RCFE) in Santa Clara, Santa Clara County, California — state license #435294024, licensed for 104 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 15 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 9, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 15 times and filed 15 documents. The most recent is a facility evaluation report, dated June 9, 2026.
The state's published file for this home includes 5 documents with transcribed findings, dated July 19, 2023 to February 4, 2026. 5 of the 5 carry the state's recorded outcome word: “Unfounded” (3), “Unsubstantiated” (2). 5 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 5 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 9, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 3, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 27, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 4, 2026Unsubstantiated
Allegation investigated: Staff caused an injury to a resident while in care Staff did not timely address a resident's change in medical condition while in care
On 02/04/26 Licensing Program Analyst (LPA) Marcela Yanez conducted an unannounced complaint investigation visit to deliver findings. LPA announced the purpose of the visit and met with Matthew Zahodne. During visit LPA interviewed 2 staff including ADM and obtained pertinent Resident documents. On 11/03/25 the department received a complaint with the above allegations. On 11/03/25 LPA Yanez conducted an initial complaint investigation visit and obtained pertinent documents. Page 1 of 3 Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 4, 2026 · control 26-AS-20251103095327
Aug 26, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 18, 2025Unsubstantiated
Allegation investigated: Resident sustained an unexplained injury while in care. Facility staff did not seek timely medical attention for resident.
Licensing Program Analyst (LPA) Simi Rai conducted an unannounced visit to conclude the complaint investigation. LPA Rai met with the Director of Resident Care Services, Vina Estella and stated the purpose of today’s visit. On 03/04/2025, the Department received a complaint with the above allegations. On 03/05/2025, the Department conducted an initial investigation at the facility. It was alleged that resident (R1) sustained an unexplained injury while in the care of the facility and facility staff did not seek timely medical attention for R1 related to the injury. Continuation on LIC 9099-C, Page 1 of 3. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 18, 2025 · control 26-AS-20250304144818
Apr 4, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 27, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 14, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 18, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Pacific Gardens licensed?
Yes — Pacific Gardens is a licensed residential care home for the elderly (RCFE) in Santa Clara (Santa Clara County): California license #435294024, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 104 residents. State records list 15 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated June 9, 2026, appears in the inspection record on this page.
Can Pacific Gardens care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Pacific Gardens with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED TO SERVE RESIDENTS AGES 60 AND OVER. FIRE CLEARANCE GRANTED 57 NON-AMBULATORY AND 47 BEDRIDDEN. A DELAYED EGRESS DEVICE, HOSPICE WAIVER FOR 20.
How much does Pacific Gardens cost?
California's public licensing record does not include Pacific Gardens's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Pacific Gardens accept Medi-Cal or the Assisted Living Waiver?
Pacific Gardens is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
67 of 104 beds occupied (64%) when the state visited on February 4, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Pacific Gardens?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 15 state visits and 15 dated documents since 2021 for Pacific Gardens; 5 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 4, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 15 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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(408) 985-5252Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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